Had an emergency root canal on an old temporary crown and they took care of me on a Saturday…read more Professional and quick. Bummer my shirt got messed up in the process, but glad tooth pain in over. **** Dr. Young's office has some of the most thoughtful staff. When I was waiting for my crown to be ready I was offered a blanket as the exam was a little chilly. Dr. Young went above and beyond when he heard my shirt was messed up from the earlier appointment. Thank you Dr. Young and the entire EQ Dental staff. Y'all are awesome!! *****

Whoa!!! And I thought I had a One (1) Two (2) "PUNCH", but, EQ Dental's staff from Jessica who…read morewelcomed me when I arrived to Jackie who x-rayed my teeth with the patience of a saint, and Susana who cleaned my teeth by picking all the tartar off with a gentle and precision skill !!! Then Dr. Young made sure I knew what had to be done to make my teeth deliver that CHAMPIONSHIP smile once again!!! Afterwards, I sat down with April who was kind enough to explain to me what had to be done on my next visit and what it would cost, even offered a payment plan that was gentle on my pocket!!! If you need any other details just email me at grampsfu@yahoo.com.

Thank you Basswood Family Dental You're simply the best Better than all the rest Better than anyone…read moreAnyone I've ever met. SHOUT OUT to the office staff too! . Great job for going the distance!!!

I have been a patient of Dr Hans at Basswood Family Dental for over 10 years. I always feel…read morecomfortable with the care that I receive there.

The Dentist was very nice and his staff is Amazing. I felt very comfortable and valued as a new…read morepatient. I would refer him to my friends, coworkers.

Great dentist top of the line staff would highly recommend state of the art equipment fair and…read morehonest

I had a great experience here! All of the staff was extremely friendly and welcoming. They seem to…read morereally care about what they do and it shows :) will definitely be returning for my routine cleanings!

They feel like family! The dr, hygienists and front desk, everyone is so nice! They answer the…read morephone, appointments are easy to make, Dr is friendly, easy to talk to and takes great care with the patient. Can't say enough good things about this office! My son and I both go here.

Great work as always. Dr , tech cared on the follow up as good listeners…read more Checked for any issues, which was minor. Office experience was professional in n out. Highly recommended

4 stars for work and deducted 2 stars for their weird billing. Dedicated 1 star for being rude…read more Had a bill addressed for me but said me wife was the patient... but the dates are wrong and some of the services she swears it was maybe our daughters procedure. When called I got hung up on... So yeah not impressed. I'm looking for some integrity. Anyone have any real recommendations??? I need a dentist

So update I am done with this dentist my son came in to the office which he do all the time by…read morehimself and he was treated so rude cause they assume he was a kid walking off the street.. why would a elementary kid be WALKING the streets at 10am wtf... I would cancel my appointment but it's a 50 dollar cost that will go to collections.. ( I completely understand not wanting people overflowing your establishment, if they not here for service but how would you know if you do not ask). This the second time my kids been treated bad by the front desk staff

They will try to scam you! Don't go here! They are told to up sell you every visit and then when…read moreyou don't want to do that they will not refund your copay! They are scammers!!! Find yourself a decent dentist with nicer staff. The hygienist I had today was such a bitch.

Wonderful experience everytime I visit the staff here at Stone Glen Dental Care. Even in light of…read morethe pandemic, they take great precautions to ensure that I feel safe. Very accommodating. From the time you walk into the door, you are greeted with warm welcomes by the staff. Exceptional dental care from the staff (I see Dr. Bui, 10/10) who take time to educate you about your dental needs and preventative measures you can do at home to avoid procedures in the future. Finally I enjoy the comfy, relaxing chairs and having the option to watch Netflix while work is being done.

My family has been going to this dentist, Dr. Nguyen, for years! Utilizing both dental Insurance…read moreand their membership plan. It wasn't until we arrived at the appointment this week that we were informed of an EXCESSIVE price increase in their membership fee from $300 annually to $400 annually for each (3) family member (no discount offered for multiple family members). The office staff informed us that the new plan price includes a 3rd office visit. Who goes to the dentist for a cleaning 3x a year? Every 6 months is sufficient. We cancelled this appointment and two other future appointments. Our family changed to another dentist in the area with a reasonable membership plan. Lack of communication...EXCESSIVE membership plan price increase.

DO NOT GO HERE! My mother just left and the dentist did her…read moreextraction without checking if the anesthesia was working. She held her down so she wouldn't move and kept yelling at her to do not move. She grabbed her face aggressively while pulling her tooth out without anesthesia. Once she was done she left the room. The medical assistant was there to witness and just said that's how the dentist is. THIS IS UNPROFESSIONAL AND INHUMANE She has high blood pressure and her vitals were not taken before and after the procedure. No antibiotics prescribed and she still has a swollen face after a week and a dry socket

We stopped coming to this office after a few mishaps with our care and the general experience with…read morethe office staff. We had started coming in 2020 and were initially impressed with the thoroughness of the exam and kindness of the clinical staff. The dental hygienist was especially kind and helpful in explaining everything she was doing or recommending. That said, the end of the visit was off-putting. After the cleaning, x-rays, and exam, they ushered me into a room to discuss recommended treatments and payment. My husband was recommended veneers and other dental work to total over $11,000 after insurance. We declined most of what they recommended with the exception of the root canal. Looking back, we should have gone to an endodontist for his root canal, but Dr. Walia represented that she could complete it in the office. I drove my husband to the appointment, which ended up taking 4.5 hours after they initially told me 2. I took him home with a temporary crown, which fell off shortly after arriving home despite following the strict instructions to not introduce solids for a few hours. Upon going to a new dental practice, we were informed that the initial root canal was improperly done and needed further evaluation by an endodontist. Our last visit to this practice was in 2022 after we had an incident with billing and noticed the high turnover of staff at this location. In 2023, I received a bill from the practice despite not receiving care for almost one year. The bill was from 2021. I called the office who informed me that they had "forgotten" to submit to insurance and had attempted to file with the insurance carrier we had provided (United) in 2022. I informed them that the care I was being billed for occurred in 2021 and we had a different insurer at that time (Cigna), so United would likely deny the claim. The office staff attempted to tell me I'd need to still pay the bill or it would be sent to collections despite the care being performed 2 years prior and not going through the proper channels of filing with insurance. I had paid the coinsurance amounts due at the time of service and had receipts proving this information. They finally dropped the billing, but it definitely left a sour taste in my mouth and frankly, felt fraudulent. We will not come back to this office due to the lack of organization and poorly done root canal. I strongly feel that we should have been referred to an endodontist for this procedure, but am concerned this was not done in order to generate more money for the practice. I would caution others from receiving care here.