We were shopping around for a new dentist since my husband and I didn't like our old one and it…read morewasn't close anymore. Husband has had numerous teeth issues and is now needing one extracted. We called Today to see if they offer in-house tooth extraction and they do! No one answered my call initially but I left a voicemail and they called me back the next morning. We were happy with the customer service of the ladies at the reception desk and Dr Legult. The tooth has to come out, costing us $300 out of pocket (we don't have dental insurance). Today offers a dental plan for $225 I believe which covers X-rays and cleanings 2x a year and a discount on further special services. Their prices are higher than other dentist in the area. For example, it would cost us $140 to have his tooth removed at our old dentist who is off Beach Street compared to $300 here. Just as a note in case anyone who reads this is cash pay as well. So far we are pleased with Today though! I'll update if anything changes once he has the procedure, I have high hopes :)

I do not recommend Today Dental based on my experience. When something goes wrong, I would expect…read morethe office to reach out and try to address the situation. Instead, my experience was that concerns posted on social media were simply delegated to their marketing team, and I was ultimately blocked rather than having my concerns addressed. To me, that speaks volumes about how the business chooses to handle customer feedback and concerns. My experience left me feeling like client care was not a priority. I would encourage anyone considering Today Dental to do their research, read reviews carefully, and ask questions before making an appointment.

Wonderful experience everytime I visit the staff here at Stone Glen Dental Care. Even in light of…read morethe pandemic, they take great precautions to ensure that I feel safe. Very accommodating. From the time you walk into the door, you are greeted with warm welcomes by the staff. Exceptional dental care from the staff (I see Dr. Bui, 10/10) who take time to educate you about your dental needs and preventative measures you can do at home to avoid procedures in the future. Finally I enjoy the comfy, relaxing chairs and having the option to watch Netflix while work is being done.

My family has been going to this dentist, Dr. Nguyen, for years! Utilizing both dental Insurance…read moreand their membership plan. It wasn't until we arrived at the appointment this week that we were informed of an EXCESSIVE price increase in their membership fee from $300 annually to $400 annually for each (3) family member (no discount offered for multiple family members). The office staff informed us that the new plan price includes a 3rd office visit. Who goes to the dentist for a cleaning 3x a year? Every 6 months is sufficient. We cancelled this appointment and two other future appointments. Our family changed to another dentist in the area with a reasonable membership plan. Lack of communication...EXCESSIVE membership plan price increase.

As a long term client, I am extremely disappointed in Ballard Family Dentistry. The Treatment…read moreCoordinator/Manager formed a treatment plan with an invalid code (D9248) and unnecessary code (D7953) for a wisdom tooth removal which resulted in an extremely high treatment plan bill. The invalid code (D9248) has been deleted from the American Dental Association (ADA) since December 2025. On the phone, the Treatment Manager repeatedly told me "it's the code we use at our office and it's a valid code and I will need to pay out of pocket for it and I should contact my insurance company if I have concerns about codes and billing. My insurance company let me know the code is invalid per the ADA. Additionally, the (D7953) is a rarely required procedure for wisdom tooth removal. In all, I am very leery of the integrity, honesty, and due diligence at Ballard Family Dentistry and I highly recommend all current and prospective clients to thoroughly review their insurance coverage prior to paying for dental work outside of routine cleanings at Ballard Family Dentistry.

Had a filling done on a chipped tooth. Fell out twice within 2 weeks. Charged my insurance twice…read moreand said they wouldn't pay again for another year but I could either pay for it out of pocket or I could do 2 crowns destroying 2 perfectly good teeth! Research your options!

DO NOT GO HERE! My mother just left and the dentist did her…read moreextraction without checking if the anesthesia was working. She held her down so she wouldn't move and kept yelling at her to do not move. She grabbed her face aggressively while pulling her tooth out without anesthesia. Once she was done she left the room. The medical assistant was there to witness and just said that's how the dentist is. THIS IS UNPROFESSIONAL AND INHUMANE She has high blood pressure and her vitals were not taken before and after the procedure. No antibiotics prescribed and she still has a swollen face after a week and a dry socket

We stopped coming to this office after a few mishaps with our care and the general experience with…read morethe office staff. We had started coming in 2020 and were initially impressed with the thoroughness of the exam and kindness of the clinical staff. The dental hygienist was especially kind and helpful in explaining everything she was doing or recommending. That said, the end of the visit was off-putting. After the cleaning, x-rays, and exam, they ushered me into a room to discuss recommended treatments and payment. My husband was recommended veneers and other dental work to total over $11,000 after insurance. We declined most of what they recommended with the exception of the root canal. Looking back, we should have gone to an endodontist for his root canal, but Dr. Walia represented that she could complete it in the office. I drove my husband to the appointment, which ended up taking 4.5 hours after they initially told me 2. I took him home with a temporary crown, which fell off shortly after arriving home despite following the strict instructions to not introduce solids for a few hours. Upon going to a new dental practice, we were informed that the initial root canal was improperly done and needed further evaluation by an endodontist. Our last visit to this practice was in 2022 after we had an incident with billing and noticed the high turnover of staff at this location. In 2023, I received a bill from the practice despite not receiving care for almost one year. The bill was from 2021. I called the office who informed me that they had "forgotten" to submit to insurance and had attempted to file with the insurance carrier we had provided (United) in 2022. I informed them that the care I was being billed for occurred in 2021 and we had a different insurer at that time (Cigna), so United would likely deny the claim. The office staff attempted to tell me I'd need to still pay the bill or it would be sent to collections despite the care being performed 2 years prior and not going through the proper channels of filing with insurance. I had paid the coinsurance amounts due at the time of service and had receipts proving this information. They finally dropped the billing, but it definitely left a sour taste in my mouth and frankly, felt fraudulent. We will not come back to this office due to the lack of organization and poorly done root canal. I strongly feel that we should have been referred to an endodontist for this procedure, but am concerned this was not done in order to generate more money for the practice. I would caution others from receiving care here.

Had an emergency root canal on an old temporary crown and they took care of me on a Saturday…read more Professional and quick. Bummer my shirt got messed up in the process, but glad tooth pain in over. **** Dr. Young's office has some of the most thoughtful staff. When I was waiting for my crown to be ready I was offered a blanket as the exam was a little chilly. Dr. Young went above and beyond when he heard my shirt was messed up from the earlier appointment. Thank you Dr. Young and the entire EQ Dental staff. Y'all are awesome!! *****

Whoa!!! And I thought I had a One (1) Two (2) "PUNCH", but, EQ Dental's staff from Jessica who…read morewelcomed me when I arrived to Jackie who x-rayed my teeth with the patience of a saint, and Susana who cleaned my teeth by picking all the tartar off with a gentle and precision skill !!! Then Dr. Young made sure I knew what had to be done to make my teeth deliver that CHAMPIONSHIP smile once again!!! Afterwards, I sat down with April who was kind enough to explain to me what had to be done on my next visit and what it would cost, even offered a payment plan that was gentle on my pocket!!! If you need any other details just email me at grampsfu@yahoo.com.

Nice people at the front desk and very knowledgeable & caring providers. The only downside is they…read morealways seem to be running behind. Appointment can be at 2pm and you're not going to back until like 15-20 minutes later with long wait times in the chair afterwards. If they can improve their time management, this would be a 5 star experience. Come here with plenty of patience, or else it can be frustrating for some people. Great service otherwise!

Alright, so... This…read morereview is based on the billing, nothing more or less. As I reviewed below, the customer service, the cleanliness, and the staff are all wonderful. The care they put into their patients seems genuine, just as the type of care; or maybe that's where it gets questionable. With what I'm here to share, it may sound as if, I'm contradicting myself. Now, billing. I'll say this, now. I'm very grateful I understand medical billing, even with this being dental; some things follow suit. On: 10-28-2023 - They took over my treatment (my braces were already on, I moved and needed to find a new Orthodontist) X-rays were taken at the same time. Nothing needed to be corrected or changed, I picked up from where I left off. Meaning, that being charged for services as if I was starting as a brand-new patient, wasn't necessary. 06-2024: My braces came off - I had a full cleaning. At that time, they wanted to do another complete set of X-rays. I mentioned, that I had them done in October of 23, and the insurance will not cover another set within the same year. They said that would not be a problem and if so, they'll take care of it at that time. I will have to deal with that on my own, I should have asked for that in writing and I didn't. Needless to say, the insurance did not cover those sets of X-rays. I was also, looking at what was submitted to the insurance and what was billable/paid. From the dates above 10/28/23 - 06/20/24: They billed my insurance a total of $9,094. $76 - Oral Hygiene Instructions: This is something I was billed for, but I'm a grown adult, I know how to take care of my teeth and should not have been billed for this. My insurance did not cover this and I will not, either. $22 - Flouride: This is something I get once a year and will pay for out of pocket, but this is something I was not told would not be covered by the insurance. However, I already knew this. I am faithful to getting my teeth cleaned every six months, with my prior dentist, I've never had this issue. I always knew what my costs were before my cleaning and my costs were only for my, fluoride. If you choose to visit this office, I'd suggest you get the procedure codes for what will be done, YOU, call your dental provider and get the coverage information for those codes. When it comes to Orthodontics, I would suggest you look elsewhere. Again, their staff is wonderful, and the customer service is excellent; but when my money is being mishandled, that cancels out everything else.

Great work as always. Dr , tech cared on the follow up as good listeners…read more Checked for any issues, which was minor. Office experience was professional in n out. Highly recommended

4 stars for work and deducted 2 stars for their weird billing. Dedicated 1 star for being rude…read more Had a bill addressed for me but said me wife was the patient... but the dates are wrong and some of the services she swears it was maybe our daughters procedure. When called I got hung up on... So yeah not impressed. I'm looking for some integrity. Anyone have any real recommendations??? I need a dentist

Very caring group of professionals. Took my 18yr old son here to get his wisdom teeth removed. Dr…read more Macholl was VERY informative and thorough, explaining the process both on the initial visit and again on the day of surgery. I knew I had made a good choice

Excellent care and service. Dr. Giglou is a master. Office is very well run and friendly.read more