Love the helpfulness of Genesis with switching dates for me & my husband! I did discover however that we have to scan a QR code to order our food & it was frustrating & very irritating! I had no luck finding a code that would work. My server was nice enough to help me place my order. A piece of advice get rid of this QR code nonsense & go back to good old fashioned customer service! read more

I wanted to watch the Michael Jackson movie. I walked in 1 minute late and they would not let me watch the movie that i PAID for even though i had my ticket, or let me switch it for another movie... didn't even give me a refund... I had family in the theater waiting for me and we all had to leave. Would NOT recommend this theater for family events.. read more

For my birthday I really wanted to watch the Micheal Jackson movie but instead my ticket was invalid all because the movie started at 6:59 and I arrived at 7! I was with my whole family and half of them were already sitting in the theater. We even tried talking to a manager who just told us there was nothing he could do about it because he can't go against the policy. Make sure if you're planning to watch a movie here you have nothing planned all day so you can arrive extra EXTRA early or you won't be able to walk in. Very un happy about this. read more

We used to love coming to the Alamo! But just today we discovered that they switched their menus from physical to QR code.... Which does not make sense in a movie theater. Why would I want to pull out my phone during the movie? And honestly, part of the fun at the Alamo was getting to put your order up and click the button! On top of this, the prices are pretty ridiculous. One shot is $10 and one mixed drink is $15. And now, they have added a tab that if you don't close 20 minutes after the movie, they take more money. I'm disappointed a favorite place of mine has changed like this. read more

What's not to love about a clean movie theater and wait staff service? I love getting the unlimited popcorn that comes in a big silver bowl. You don't have to get the same type of popcorn each time. The first time I got the churro popcorn, and the second time we got the Parmesan truffle popcorn. I was a little bit, disappointed in the churro popcorn, and there were not very many pieces of churro in it at all The Parmesan truffle popcorn was savory and delicious, and it was a highlight. read more

Alamo Drafthouse Cinema Springfield - Alamo Drafthouse Theater - Cinema Near Me - Springfield, Missouri

Won't be coming back. We've been coming here for a while because we like to get lunch and watch a show. The food is good - not great, but good - but expensive. And they add an 18% service charge then want you to tip on top of that. Today we came to see a movie and we were told that they no longer have waitstaff. We have to use the QR code to order. The prices are way too high for me to have to do the work. AND... when the bill came, they still added an 18% service charge and a tip. For what?!? Almost 40% on top of the already high prices ($7 for a soda) and there's no service. No thank you. read more

Usually love this place but going to a QR code system sucks. Can't even get a water without using it. Stupid, I'll give my money to College Station, AMC and B&B. read more

Decided to take my wife to see the new how to train your Dragon movie. The movie tickets are cheaper than other theaters around town. But the food and drink is a bit expensive. We ordered the bottomless soda. (One sprite) and our total was over eight dollars after a service fee. The overall experience was great, but it is a bit pricey. read more

This is a solid member of the Alamo Theater national chain. First run movies are always present; the special theme movie series are here; movie parties are on the calendar. Everything you expect from an Alamo! My only complaint is when the check is delivered. In other Alamos, I've experienced a server making a quick pass and confirming we are done ordering (quick pass with a thumbs up).  This isn't disruptive. Here, with the ticket just plopped down, I had no opportunity for a final order.  I suggest this location consider that. read more

Alamo Drafthouse Cinema Springfield - Cinema Near Me - Springfield, Missouri

The restaurant and bar are understaffed and unhappy. Sat at bar with 6 other people for 20 minutes. Only waited on because I spoke up and asked politely if I could be waited in after a couple who came in after me were asked what they'd like. The bar services the theatre I guess. They should staff according to need. read more

The manager there on September 21st 2035 turned my child and two friends away on her birthday. Why? He didn't have a seat for me on the same row. It was her birthday. To buy tickets online was insane with the fees so I went in person the next day. I asked for an exception. Not to the age rule but to the "the adult has to be on the same row" rule. I could be RIGHT BEHIND HER!! It was her birthday. All she wanted to do was see Hamilton in the theater. What a JERK!' He was like talking with a computer. Sometimes you make an exception. Sometimes you show some care and compassion. I am so sad am angry. And then I called to get an email and was treated incredibly rudely by a l other manager named KIKI. All I said was I didn't want to be talked to like a computer. She would talk over me, interrupt and not let me finish a sentence. Neither of them cared or listened. They just kept repeating their policy over and over and over again. Don't keep repeating the policy. Just listen to my request. Just show a little compassion. This is HORRIBLE management. The one bright light was the sweet girl selling tickets. She was incredibly understanding but her management is AWFUL. AWFUL. read more

Arrived 5-minutes early and was told to leave the theater until exactly the scheduled time. I'm disabled and just needed to sit down for a few minutes. Popcorn was WAY over salted-which is expected... so then you must buy an overpriced soda. Bill came $25 for popcorn and a soda. So first I pay for tickets which included an additional "Convenience fee." But What made me the angriest was the MANDATORY addition of the hidden 18% surcharge to the bill to (in their words) promote payment of a living wage on the food order. If paying a living wage is so damned important then why doesn't the theater take it out of their profits? First and last time I visit this money pit. I tip based on quality of service and getting strongarmed into paying such without the ability to opt out is criminal. read more

We had a very poor experience tonight at the Drafthouse. When they messed up and try to make it like I was the problem. We got there at 6:30 pm places the order for food to come out at 7:30. The food didn't show up until 8 pm. And it was all the way wrong and when I sent it back the young got had a problem with it. The movie is over at 8:15 8:30pm. So I asked to see the manager and after talking with him and missing some of the movie. Because of his staff he come to me at the end of the movie and said people said we were talking. I said yes when your employee asked me what was wrong with my order. All I can say is I spent a lot of money there to be treated like I was the problem. read more

I have been here before and food portion size were not as previous. I ordered the chicken tenders and they were very disappointing. As previous the tender were 3 times the size of what they are now. And they are still $16 with no statement about the size change on the menu. read more

Alamo Drafthouse Cinema Springfield - Chicken Tenders - Cinema Near Me - Springfield, Missouri

I always love the environment at the Alamo. I also go there even though I have other options.

Service is good, food was surprising, only downside is seats don't recline. Pretty good overall.

I like a ton about AD. Service is always great, good food and drinks, good selection of movies, lots of fun, but I avoid it for once reason - the lights that stay on at every seat. It feels like every person has their cell phone out. I get that people need lights to read their menus, but why not be able to turn them on when you need them and then back off. Very distracting IMO and the only reason I have to go to a different theater, which I often do. read more

My girlfriend lost her bag in Alamo, she called them many times to ask about her bag and they said they couldn't find it, until someone opened the airpods (inside her bag) and finally she can track it at Alamo. We went to the place and talk to them but the attitude is so terrible. They deny doing anything about it and keep saying they already donated all my girlfriend stuff. She track her airpods again and it said it was near the staff room. Then, they brought out only the airpods and said it was in the safe (even though they said it was not there at first). We told them that how come her airpods are here but not her bag. They said that they can't donate her AirPods but can do so with her bag which is ridiculous. FYI, that is a GUCCI bag. read more

Alamo Drafthouse Cinema Springfield - Cinema Near Me - Springfield, Missouri

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Got charged $10 more than what was on receipt not including the 18% courtesy not happy

Lose 2 stars just from the forced 18% tab increase - I decide that - not you - anyone who does this imo is a POS. Other lost star for never having menu items/bad service/ cold food that's constantly happening -as well as now charging me extra to have cherry coke per coke another POS move as well as getting rid of the good press coffee and hot tea. Only reason 2 stars (at all -bottom line) is that I love going to movies and I don't wanna see another one go down and that they do (regardless of bad service) have some of the most sexy ladies serving. read more

Really liked this spot for dinner and a movie. They had several vegan options, and it was quite good. Comfortable seating and friendly staff. Plenty of parking. Food is a tad pricey so I wouldn't go here often but it was worth it for the experience. read more

Horrible, I came in with my mother and my brothers friends, my mom understood there had to be an adult present so she came to sit with me in the bar area and work on our computers, while they watched the Minecraft movie (mind you this movie is no where near rated R), they made my mom buy a ticket and go watch this stupid movie so I up and left bc the whole reason I drove ALL THE WAY down here was to sit with my mom but the people here are retarded enough to think that an adult has to sit with their 15 yr old child to watch a PG movie... how stupid is that. No wonder this place went bankrupt!! I reccomend going to AMC instead! their popcorn is better there too!! read more

Service was HORRIBLE. HORRIBLE The timing between the order card and the delivery is still 30 min between TERMINATE THE GM. This is horribly managed read more

What a nice concept for a complete movie going experience. From 2001 Space Odyssey decoration to good food and seat side service. Add unlimited refillable buttered popcorn to it, comfortable recliner seats and big enough screen. Seats can be reserved from their Drafthouse website. You can order variety of drinks and food as well as movie special menu, even during the movie, they will pickup the order without any disturbance. There's a little light under the table which is perfect to see the menu and order but it's not bright enough to interfere with experiencing the movie. Our order was delayed for a bit so they took half off our bill automatically. read more

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Very nice cinema and extra comfy seating but be prepared for pricey concessions plus tips along with the cost of your tickets. No special kiddo combo prices either like most offer. read more

My favorite movie theater in the area. The reclining seats, the awesome food, good staff, and great movie selection really makes it a fun place to go. Unfortunately their menu consolidated after COVID and hasn't been the same since, but you can still get good quality food with interesting flavors for a decent price while watching a movie. You don't have to order a meal, they also have popcorn and candy and soda. Or you can just watch the movie if you don't want food or drinks. They do also sell alcoholic drinks. I also love that they show old films, remastered films, documentaries as well as your typical Hollywood Blockbuster films. If you want to have a really fun night out at the movies, this is the place to go! Definitely reserve your seats beforehand to secure a good spot in the theater, but you can buy tickets at the box office if you don't want to reserve ahead. read more

After the movie went to the bathroom (woman's) and that ruined what could have been a perfect experience. For the money customers spend, the bathroom was old gas station nasty. The theater was clean, recliner was adequate. Had the queso nachos tasty and plenty for 2 people. Candy cane shake good but for 9.95 it should have had candy canes stuck in it. The overall experience was fun. Ordering from your seat and getting refills delivered during the movie a plus. read more

Alamo Drafthouse Cinema Springfield - Chips and queso - Cinema Near Me - Springfield, Missouri

Food and service has always been good for me and mine. Great ambiance as well. Get your tickets early for new releases as they tend to sell out. read more

My sister lost her bag in Alamo, she called them many times to ask about her bag and they said they couldn't find it, until someone opened the airpods (inside her bag) and finally she can track it at Alamo. She went to the place and talk to them but the attitude is so terrible. They deny doing anything about it and keep saying they already donated all my sister stuff. She track her airpods again and it said it was near the staff room. Then, they brought out only the airpods and said it was in the safe (even though they said it was not there at first). We told them that how come her airpods are here but not her bag. They said that they can't donate her AirPods but can do so with her bag which is ridiculous. FYI, that is a GUCCI bag. read more

I have been coming to this place so many times. The last time I went and lost my bag, there was my information in the bag including my name and phone number, also my airpods. I called them many times and they said they couldn't find it, until someone opened my airpods and finally I can tracked it at Alamo. Went to the place and talk to them but the attitude is so terrible. They deny to do anything about it and keep saying they already donated all my stuff. I tracked my airpods again and it said it near the staff room. Then, they brought out only my airpods and said it was in the safe (even though they said it was not there at first). I told them that how come my airpods are here but not my bag. They said that they can't donate my airpods but can do so with my bag which is ridiculous. Another guy came out and said that they donated everything after 90 days and I have told him that my airpods are in my bag, why do you took them out and donate the bag, and if you look through my bag, you would have seen my information and called me. He said that they will not call anyone to find the owner, and keep a very rude attitude towards us. My boyfriend was so mad and wanted to call the police but he told us that the police can do nothing and left. After 30 minutes of waiting, they left us alone without any solutions. I reached out to a girl, surprisingly is the manager, talked to her and finally get some real talking. She admitted seen my bag a couple of times and didn't know why they took my airpods out. She said why I didn't call and I told her the story. She said she would try to find out the one that talked to me on the phone when I called to found my lost bag and said it was not there but there would be no way to recover my lost. I really didn't want to make such a big thing out of it but this left me with an awful experience. I hope everyone can prevent this because many people that I know have had the same experience when they lost their stuff. read more

Alamo Drafthouse Cinema Springfield - Cinema Near Me - Springfield, Missouri

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Wow!! Recliner seats, food service, friendly service! Absolutely had a wonderful experience! Free refills on Pop and also on delicious popcorn served in a huge metal popcorn bowl! They have a full menu! They have a restaurant menu, freshly cooked hamburgers, pizza, hotdogs, nachos and they bring you complimentary water! Seats are clean and cozy! read more

Alamo Drafthouse Cinema Springfield - A page of the 5-6 page menu! - Cinema Near Me - Springfield, Missouri

I gave four stars because I am happy to have an Alamo Drafthouse in Springfield. That said, the food could be better. I've been to a few different locations in Texas and the the food, service and overall experience was much better than this location. Bottomless popcorn is going to come room temp, milkshakes are not shakes. It's like milk with whatever flavor/ingredient blended into it. I've ordered a shake twice because I thought the first time was a fluke. It wasn't. I've tried most of the appetizers and entrees and the food overall is just ok. If we (family of five) go to a movie and have a meal, drinks, popcorn, etc, it's usually around $200. If the food was better we would do it more often. Be aware that they now automatically add an 18% service charge for food/drinks. This is not the server's tip. read more

Been coming here for years. Recently came in and was given my original charge of $106 which was taken out immediately. Few days later $90 extra was taken from my bank account. No resolution. Company will not answer phone all day. Starting to get unnecessarily expensive and stealing people's hard earned money is immoral. read more

Our new favorite place to take in a movie! For us its at least an hour's drive and you really need to make reservations most of the time. But its worth it! The theaters are a little small because they use big comfy recliners, amble room between rows to move around without ever stepping on toes or making people twist. And since all the theaters are also restaurants they all have tables in front of the seating. This is all great but means the theaters hold fewer people are popular times often sell out. The service has always been prompt and friendly. They food is not great to me, but ok. I'd say mid-grade bar food. They try to be clever and fancy but its hit or miss. I've had really good pizza but a terrible hamburger. We ordered cookies that were recommended by the waiter that were dry, hard, and well tasteless. While they make really good milkshakes. I do like that they mix up the menu based on the theme of the movie, particularly for blockbuster movies. The bar is attractive, trendy and comfortable. The movie themed decor in all the halls focuses as much on retro classics as current playing movies. The format is unlike most theaters, they entrance is more like getting in a nightclub than a movie theater. Its staffed differently and the entrance is much like the host desk at a nightclub. If I had one suggestion its that the bathrooms are inadequate to the format. If two movies let out at the same time expect lines in the one mens and one women bathrooms. Yes thats one of each to cover 14 theaters which is fine if no two shows let out at the same time. Best thing? Where we live movies are $12-14 bucks and at the Alamo its $8-10. So its a good price, with great seating, good food and great bar. read more

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Food is expensive and average at best. "Unlimited Soda" for $6.00 ACTUALLY means you get one 12oz and good luck getting a refill. Poor service. you can leave your red button on THE ENTIRE MOVIE, and still not be served. Then there's the AUTOMATIC 18% gratuity. A family of 4 $55.00 tickets Food : $100.00 (2 - 10 inch pepperoni pizzas and 2 - 3 pcs chicken strip w 1/2 serving of fries, 4 - "unlimited (= you only get 1)" sodas total = $155.00 + tax and 18% gratuity NOT WORTH IT! take the fam for a nice dinner and the IMAX for that price. read more

Our kiddo earned a movie date and wisely chose this theater as it was closest ( or this what this naive mother was told ). I must have had a fever because I blindly bought tickets without really realizing the theater I was going to or having any expectations whatsoever. What can I say it's been a busy few weeks at work and with yardwork I really needed some TLC and relaxation. After coming to the theater I'm convinced that my kiddo read the yelp reviews and coyly appealed to my love of efficiency and gotten only a movie but food out of the deal. Our family has a theater like this close by and they always Collett the fancy Ooh La La theater. They adore the food and the bar and I'm convinced the movie is just an afterthought. I was pleased punch when I walked in the Alamo and realized that my kiddo tricked me into a Ooh La La theater. Hot Diggity dog!! As an unapologetic child of the 80s I was excited that my kiddo also chose the super Mario movie as their movie of choice. We ordered loaded fries no cheese and a chocolate shake. The previews to the movie were almost as good as the movie itself. I loved the 80s and 90s commercials and Super Mario YouTube videos. How fun !! The staff fabulous and I actually appreciated the already added gratuity. No one can concentrate to add tips in a place like this ! The seats are comfortable and the whole experience was stupendous. read more

Overpriced and the waiters keep walking in front of you while you're trying to watch the movie

There isn't anything that I don't love about this place. The food is high quality ingredients, perfect portions sizes, great variety and reasonably priced. The selection of movies is always the best in the area. They play the biggest blockbusters movies, a large selection of smaller limited release and i LOVE the movies they bring back to the big screen. Not to mention the movie parties that they have. I've been to Bettlejuice, Clueless, Phantom of the Opera and I have upcoming tickets for Dirty Dancing. There isn't anything to NOT love about this place. I must if you're a movie fan! read more

I went to see The Hunger Games: "The Ballard of the Songbird and Snakes" at the Alamo Drafthouse Cinema. I was pleasantly surprised at how well maintained their building is and how amazingly clean their building is! Staff is very friendly--like they actually want to be at work! Not to mention, they have the fancy, comfy, recliner seats! Oh and did I mention that they have amazing (real) foods, good shakes and endless popcorn!!! I also love that their tickets are reasonably priced (comparative to another theater across town, that apparently thinks that everyone in Springfield drives Ferrari's). I ordered the tickets online, and it was very easy to purchase tickets, plus you didn't have to take out a second mortgage in order to pay for the "convenience fee" when purchasing tickets online! Another plus is the Alamo Draftshouse participates in the Fair Wages Pact--allowing for their employees to be paid fair wages!!! (This is something, I will always be able to get behind!) I 10/10 would recommend the Alamo Drafthouse Cinema, when looking "to go see a movie." read more

It's been over a year since I've been to a movie theater and going to see Gran Turismo at the Alamo was a good time, I was by myself and had good service at the bar and in the theater the food was good a lil pricey but it's still a movie theater so no surprise lol the movie ticket, I thought was cheap though so didn't mind spending money on food and good beer. The bar is pretty nice looking and so was inside the theater with the recliners and side tables it was pretty comfortable and nice relaxed environment with attentive waiters Update: went a second time loaded fries are bomb and the beer is still good :D read more