We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

We had moisture build up in our crawlspace, with what we thought was mold or spores appearing on…read morethe soil (white/off white in color). We were concerned about it, worried about any longterm effects it may create to our home and our health, and so decided to look for a company to remove the white substance build up, treat the the whole area, and apply protective barrier to prevent the moisture. After getting an estimate from another company, we decided to go with Bordi Restoration. The work included: scraping the top soil, spray a disinfectant onto the soil, used a HEPA air scrubber, and then fitted a crawlspace moisture barrier. They just completed the work today. The work was estimated for three days, but they finished in two days instead. Everything was done nicely, with the moisture barrier fitted neatly, really clean install. The workers were friendly and respectful of our property. Communication with Craig (owner) was easy, as he responded quickly to our text messages, explained things very well, his responses being detailed, but also easy to understand. It was also easy to communicate with Donovan, the staff member who handled the scheduling and billing, as he was very easy to work with, and very helpful. The value was very good, as the estimated cost was cheaper than the other company, and the work they did came out very nicely. Working with this company was easy and smooth, and we would recommend them for sure. Thank you Bordi Restoration for the great work on our home, and also for the awesome service! Very happy with tour work! Much appreciated!!

First, I'd like to say that the service was great! Craig had came out to take a look at our closet…read morewhich developed surface mold due to moisture and lack of air circulation in the corner and helped us understand if there's other sources of water/moisture/leaks we need to be worried of. We got a quote which was very competitive and reasonable and moved forward to setting a date for the crew to clean and do a deeper assessment. We had accidentally forgotten that we agreed for the work to start on a Thurs instead of Friday, and the office called right away to clarify and sent the team out very quickly after we sent them away. The cleaning crew themselves were great! Shu, the forewoman, was on top of it, communicated the problem and solution in a very straightforward and simple manner. Was very thorough with pictures, instructions, and her assessment. Craig identified that we may need a moisture barrier in the crawlspace to really help decrease the amount of moisture impacting the walls during the rainy season. Another quote for the closet and bathroom clean-up was sent to us, which had not changed in terms of pricing. We knew that the 2nd project would require a new quote later. After 3 days of drying, we contacted Craig to coordinate time for pick up of the equipment. We also received the finalized invoice- the cost ended up being nearly 2x the original quote, which caught us off-guard. Craig explained that the labor hours had to increased from an estimated of 4 hrs to 12 hrs and covered for travel (though we only live about 2.5 mi away from his listed office) and equipment loading time, which surprised us as it was never mentioned or called out. There was already a $100 service/trip charge, so for additional hrs counted for travel felt unreasonable. The crew was on-site for 5 hours max. He did give us a discount which was appreciated, but we felt that the quotes and pricing model were not transparent. This really disappointed us, especially given the quality of service and how easy it was to work with Craig initially. We had a 2nd project to encapsulate the crawlspace which we went with another company whose pricing ended up exactly as estimated, despite taking a 1.5 days more than anticipated.

Excellent experience from start to finish…read more We contacted Air Quality Testers during a very stressful time after an unscrupulous contractor caused a leak into a wall cavity, and we were concerned about mold. Everyone was patient in answering my many questions and scheduled our moisture and mold inspection promptly. Our inspector, Elizabeth, arrived exactly on time, immediately put us at ease, explained everything clearly, and investigated and documented the situation with exceptional attention to detail. Because we were especially worried about our child with asthma being exposed to mold, she even called us the next day with the preliminary results before the full written report was ready. The final report was clear, comprehensive, well documented, and easy to understand. After the remediation was completed, Elizabeth returned for the post-remediation sampling and was once again thoughtful, meticulous, and a pleasure to work with. Of the many contractors, investigators, and inspectors we've dealt with in the aftermath of the leak, Air Quality Testers stood out for their professionalism, responsiveness, and genuine kindness. I would highly recommend them.

We had a great experience with Air Quality Testers for air quality and mold testing in our…read morebathrooms and HVAC vents. Jacob was professional, knowledgeable, and thorough throughout the entire process. He took the time to explain what he was testing, answered all of our questions, and provided helpful information and advice on what we could do to improve and maintain our indoor air quality. We really appreciated how detailed and transparent Jacob was during the inspection. The entire process was straightforward, and we felt confident that the testing was done properly. I would definitely recommend Air Quality Testers to anyone looking for professional and reliable environmental or indoor air quality testing. Great service from start to finish!

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

Rat infestation in my garage (never had rats before so didn't know the proper process)…read more I had to dispose of half the items in my garage. Junk removal took care of that job & removed the rat poop. Then I called A2Z to clean everything assuming that's all I'd have to do. Last night I saw a giant rat run across my garage so now I've paid $3500 to hazmat clean the 1/2 my garage but still have a rat infestation. I'm now working with a rat removal service but before A2Z allowed me to hire them & get in contract they should have advised me to be sure to complete the proper step beforehand of ensuring the rat infestation was resolved. Now i'm out $3500 for an unnecessary garage cleaning and still have a rat infestation. As a new homeowner (or any homeowner) I'd assume a good business would make sure I've done the pre work (in this case rat infestation elimination) before accepting the job. That's in my view a shitty thing to have done to me as the client. Really disappointed because they seemed professional throughout the process. So for this reason of not holistically proactively making sure the proper prep was done I cannot rate this business any higher than a 2 star. I'm not angry I am however very disappointed and feel that I've been tricked. I cannot recommend this business.

We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

Although I did. It hire them, I was impressed with their coming to my home and giving an estimate.read more

Breathable came out to our home twice each time before our babies were born 4 years apart. They are…read morevery respectful and competent technicians. Our indoor air quality improved dramatically both times. Highly recommended!

We had a great experience with Breathable Inc. for our air duct cleaning, air vent cleaning, and…read morefurnace cleaning. The team was professional, thorough, and took the time to make sure everything was properly cleaned and serviced. They did a great job cleaning out the ducts and vents and servicing the furnace. We appreciated their attention to detail and the care they took throughout the entire process. They were also helpful in answering our questions and explaining what they were doing. Overall, we're very happy with the service and feel much better knowing our HVAC system and air ducts have been properly cleaned. I would definitely recommend Breathable Inc. to anyone looking for professional air duct, vent, and furnace cleaning services. Great service from start to finish!

My Highest Recommendation for Bio 911…read more I had a mold problem caused by a leaking faucet and roof at my Mom's house. The mold remediation company that I was referred to, went ahead and started tearing out drywall before any contract was signed. They also would not answer most of my questions and only sent a single photo of what they found and that was only after I asked them to send me photos a second time. I called Bio 911 and spoke to Kirill, the owner of the company. He told me that he doesn't like to take on jobs that are already being worked on by another company, but he told me that he would be happy to come out to inspect and evaluate my problem. He was incredibly thorough. He checked the drywall where visible mold had been seen, checked a nearby restroom even though no mold had been seen in there, the outside wall of the building adjacent to the affected drywall, and even the walls of an adjacent apartment. He detected moisture inside of the outside wall of the building, which was something that the other company had missed, and he outlined the steps needed to correct the moisture problem and mold issue. Kirill did all this work simply because he likes to help people. He did not charge me a penny. How often can you find someone that does things just to help people? It is super rare and I am giving Bio 911 my highest recommendation as a result.

Kirill was very pleasant to talk with about our situation. He was very straightforward and…read moreknowledgeable. This has been a learning experience for me. I do not know if we will end up using them for the immediate clean up but they are on the short list for when we need them later.