I am writing to express my disappointment with the service I received at your store. I called the store to check the availability of 20 breads, as I was traveling from Renton and wanted to ensure they were ready by the time I arrived. Your team assured me that the bread would be available.
However, upon my arrival, I was informed that I would need to wait an additional 30 minutes. This was not only inconvenient but frustrating, given the prior confirmation. To make matters worse, the cashier was extremely rude throughout the interaction, making the situation even more unpleasant.
I understand that delays can happen, but the lack of communication and poor attitude from your staff added to my frustration. I hope this feedback can be used constructively to improve customer service and ensure better coordination between the staff and customers.
I would appreciate a response and any steps that will be taken to prevent similar situations in the future. Thank you for your attention to this matter. read more