Someone hit my car in a parking lot and damaged the left side of my car, someone at my grocery…read morejammed a shopping cart on my rear trunk. And I damaged my front bumper. I was getting estimates to get it all fix and cost was way out of range. I stopped by Northern Auto & Equipment, they looked at it and gave me price which was more than half off all others, I said really? I said ok let's do it. When I picked up my car everything was fixed. New bumper, the side was fix, the trunk fixed and they even took care of a dent they found on the car. at (NO Extra Charge) The paint matched perfectly, I was totally amazed at the great work. wow!! They were friendly and answered all my questions. The car was done in a timely matter. If you need your car fixed..this is the place. A very happy customer, Roger

I am giving Northern Auto 2 stars because of the 10 transactions I have done with them the first 8…read morewere perfect at a great price. I wasn't going to even post about this, but I sent them the email that I am about to post below here and they didn't even write back to say, "hey piss off" or "sorry" or anything. Good day, My name is Tim Brown. I have been doing business with you guys for the last 6 or 7 years. I wasn't even going to let you guys know this, but I decided that if you at least knew about it, maybe you can prevent something like this in the future for other customers. I have done about 10 transactions with you guys and the first 8 were absolutely flawless at a price that could not be beat. And I am very grateful for that work. The last 2 times you guys did some work for me though there were some minor oversights that put me in a bad position and wound up costing me dearly after the fact. I am only really interested in telling you about the latest transaction. I want to be clear about a few things. - This repair was done 3 months ago on September 11th, 2013 - I am taking about 30% of the blame on all of this. - I am not asking for you guys to correct it or make it right in anyway. At this point it serves no purpose for anyone to put the amount of time and cost it would take to make it right. I have a 2002 Nissan Altima you guys have repaired for me a few times. My goal was to make this Altima last until this summer. On September 11th you guys replaced the timing chain system for me. During this repair Jim called me to inform me that they would need to drain my oil and do an oil change. I said fine. The oversight on your guy's part was you never put oil in it after you drained it, but I wasn't sure of that until just Friday. I am not a car guy by any means. Here is where my 30% of blame comes in. I check that oil religiously. Generally I need to put about a half-quart in every 6 weeks or so. I will also admit it had been a while since I got that oil changed. Another thing that I take blame for (and please keep in mind I am not a car guy at all) is I was under the impression cars only took about 2 and half courts of oil total. But I figured since an oil changed just happened with you guys I didn't need to worry about it for a few weeks. I only drive this car a few times a week anyway. When I checked the oil about a week later it looked like none was on the dipstick. There was tiny remnants of something, but not much. So I put a quart of oil in and I got the same results on my dipstick. Not much of anything. I just thought maybe they did some kind of super clean in there or something. This goes on for a few months. I am not seeing any oil when I check and I am not seeing much when I add a half a quart or so. Then I was worrying I had too much oil. Finally on Friday I was driving and the car was acting very peculiar. I was getting white smoke out of the exhaust at take-off and it was very rough. Then my oil light came on. In talking to a mechanic on my street he told me that car probably takes about 4 and a half quarts. We put in 3 and finally I saw oil on my dipstick. But at that point it's too late. He says I have probably blown some kind of valve gasket and that would be waaaaaaayyyy to pricey to fix. So that is the story. Again, much of this is my fault, and I am not looking for anything in return other than for you guys to know this happened to me, and it's put me in a very bad spot going forward. I won't be going to yelp screaming or hollering, but I probably won't be back that way either for repairs despite your amazing prices. Sincerely yours, Timothy Brown

These guys are extremely knowledgeable and skilled, repaired my car recently after being rear ended…read moreand everything looks just as it did when it rolled off the lot. Tony is an excellent manager and provided tip top customer service and care, probably the best repair shop experience I've ever had.

Great body shop. They communicated with my insurance and did a great job. The damage was quite a…read morebit and they kept me informed through the process. If I ever need work done, I will be back for sure.

Rick did an amazing job fixing my BMW. Price was fair work was good. He communicated with me…read morethroughout and did an awesome job!

I go there to get parts and service for our Fiat 500 Sport and have had nothing but the best,…read morefriendliest service you can expect from a dealer. The dealership is under new ownership and to be honest the old owners (Larry H Miller) seemed totally disinterested in Fiat and it showed in the level of care they provided. Since taking over Salazar has upped the sense of urgency and even added Alfa Romeo vehicles to increase foot traffic. The service manager is the best I've seen in awhile. Keep up the great work!

I will say that the Sales and Sales managers are amazing and are totally about helping people…read moreanyway possible! I would love to say that we would do business here again but that's not the case. After dealing with the Finance manager a handful of times we will never be back unless she no longer works there. One bad apple ruins this business. After we signed papers for a new Fiat and keeping it for 2 weeks, paying the down payment and "thinking" the deal was completely done.... we get a call from said Finance Manager demanding the car back because the banks weren't approving it"... (things happen, we get it) then told that our down Payment would be given on Thursday or Friday morning.... Friday comes and my husband calls to inquire about it when she is extremely rude saying she will call me(wife) when it's ready... and hangs up when he is in the middle of the sentence. 6 hours later (4 pm) still nothing yet and I called myself and the same thing happens... this time I ask for someone that is actually writing the checks or over her and she says there is no one, and she will call when it's ready and hangs up. I drive there and speak to the Sales manager and he has my check but the accounting department is closed already to even get the bank to verify it at 5.... It was not at all the best experience we have had at a dealership. It was rather frustrating. Customer service is always #1 and if she doesn't enjoy her job then maybe a new career path is best. Stay Far away from this extremely rude lady!!!!

I have been going here for years since at least early 2000s. Great work for great prices, labor…read moreprice is set no hidden charges no mechanic saying well this was wrong too so its another $100. I never ever had any issues with any repairs they have done.They do everything except Engine, transmission and Tire but If that is what you need done he knows other near by businesses he will send you to. Its not pretty but I don't care,nor does the car, for the rates and workmanship I will travel the 30 minutes from Tempe to have Eli repair my car. He is honest and willing to go the extra mile he has made trips to my house to check jeep or will travel distances for parts. I couldn't recommend them more if I could would give even more stars.

I've had great experiences here over the last 4 years. The service is very quick and the prices…read moreare the best. You can even bring your own parts. My radiator was replaced same-day and there were no surprises, hidden fees or hassles. It's in an older location and doesn't look like a modern repair shop, but it's definitely better than any Pep Boys or BIG-O that I've been to. Give it a try and Eli will hook you up.

I love these guys. Wholesome family owned father and son business. Best auto repair place I've been…read moreto. Excellent service, excellent prices. Extremely knowledgeable and experienced professionals. High integrity, honest, caring, considerate, perceptive, can diagnose your problem in an instant, and even find problems for you you haven't even considered, saving you a lot of money and headaches in the future. Been a loyal customer for the past five years, never disappointed, always happy. So if your looking for excellent auto repair work for excellent prices visit Alexandro and Sons (Noel) auto repair shop. Best in Phoenix. Thanks guys. Website: llanteramorelos.com Alejandro - father (4802006590), Noel - son (4803863958)

I had Jeff come out to fix a few door dings in my car. Jeff was so nice and informative about the…read moreprocess, he was done within a half hour and my car looks amazing! He also took out a little scuff that was in the door. What a great company ! And priced very reasonably. I will definitely recommend anyone to use Jeff at cactus dent repair you won't be disappointed!!

I first contacted Jeff due to the convenience of them being mobile and inexpensive. I should have…read moregone with my instincts. The repair job was mediocre, you can still see ripples and chips of paint that came off he thought would not affect the fix. That was not the case. I would not recommend again. Buyer beware! Take your car to a body shop, that's what insurance is for.

Rudy and Laura have never let me down when I need something done on my cars . Always willing to…read moreserve and god bless Maxcore. If you need a quality shop that is honest and affordable use Maxcore

Laura and Rudy are the owners, Rudy the mechanic. They recently moved, so here is the address -…read more4025 North 28th Ave, off of Indian School just west of the 17. If you are looking for an honest and thorough mechanic, please go to MaxCore! Even if this is not the closest auto shop to you, or near your neighborhood, this is the place to trust and feel well taken care of. I have to tell you what happened so you can understand how amazing these business owners are! I was driving with my 10y/o son north on the 17, in thick rush hour traffic, headed to Rock Springs. My truck quickly overheated, it notified me and the temp was all of a sudden at 255, then 259! I made my way over to the next exit, Indian School, while hurrying to call my husband so he could navigate me to somewhere that I could cool down and get help. He saw a gas station, then an auto shop not far off the interstate. I made it to the auto shop. My son and I walked in and were greeted by Laura. I explained what happened and asked if I was able to get what I needed. She said, "Let me get Rudy for you". We let the engine cool and ended up chatting with Laura the whole time. What a wonderful human! She was so warm and positive. She clicked with my son, she answered all of his questions and embraced his silliness. Our stress disappeared and we were enjoying our time! When my truck was cool enough, we all went out to investigate. Unfortunately, it was not just a coolant issue. Rudy saw the leaky hoses. He knew I shouldn't continue to drive north and risk a bigger problem happening on the hill. With the kiddo in tow, I took his advice. He put 50/50 coolant/water into my radiator, Laura hugged my son and I, and we drove home to Ahwatukee. I had given Laura my business card and she called me a little bit after we got home to make sure we were safe. We made new friends for life last night. Laura, you call me any time! I hope I can help you guys some day the way you and Rudy took such good care of my son and I. Thank you. There ARE wonderful people in this world.