I've been going to Katy Hardware at least 20 years. Today I received great service from the lady's…read moreand gentleman that helped me. Very easy to figure out where everything is. Great quality tools, and the lumber was what I needed. Will be back!

This is my favorite hardware store. If you are looking for something, they walk you right to it…read more They don't just point and leave you to search. If you are trying to create or repair something, they have suggestions. This is what a hardware store was in the past and needs to be again. Everyone is always so friendly, knowledgeable and helpful.

Joyce N Love Brookshire Hardware, great for the Brookshire…read moreand Katy community. Very friendly and not far from Cane Island, Thanks Steve for great customer service.

Brookshire hardware isn't as big as those big box stores of course, but they always have exactly…read morewhat you need. Everybody is friendly and knows where every item is. Prices are reasonable. I can't really ask for anything else.

Bought a brand new Kenmore refrigerator freezer in July 2021. The freezer is not working properly…read moreand the temperature control for both freezer and fridge no longer work. I called 2 different repairmen out that were not from Sears and one said it's not even a Kenmore that they had slapped a Kenmore logo on it and you cannot get replacement parts. The other repairmen said he couldn't get parts. Sears does not answer their phone or it is out of service.

My experience with Sears has been abysmal, to say the least; after only 5 months, I began having…read moreproblems with my Kenmore French door fridge; the freezer does not stay cold, and the ice maker is constantly leaking. Which inevitably started this horrific 3-year-long ordeal that has yet to be resolved. I spoke to the customer service representatives Dexter, Al, Alex, and about 20 other representatives. I was offered a $50.00 gift card to purchase a freezer. Mind you, I have a three-year protection agreement. I'm a teacher, and after a long day of inspiring our students to believe in themselves and elevate their spirits, I should be able to come home and enjoy ice in a drink or chilled food without having to store everything in a garage freezer. I most recently worked with Dino Barzinjee from Houston, Texas, who claimed he would help resolve this issue. I have yet to receive a follow-up call. When I call customer service, I just keep getting the run around that it is getting escalated. I need an immediate response from a district manager to address my concern before I go to the Better Business Bureau. I was finally approved for a replacement refrigerator on June 20, 2022. The refrigerator has been ordered and the delivery date has been canceled four times. A customer service representative in the Master Protection Benefits department has even lied and told me that after the delivery date has been canceled four times, then they would send me a check so that I could purchase my refrigerator and a three-year protection plan. I really need to issue resolved today!! I would have loved to continue to be a Sears customer, but after this experience, I will NEVER return.

I love this place and everyone in it. You'll never be stranded looking for help. I'm always happy…read moreto support a small local business over the conglomerate monsters.

From the owner: Vacek's Hardware can save you time and money! Conveniently located on Highway 90, we are big…read moreenough to serve and small enough to care. Our departments include plumbing, electrical, outdoor living, Stihl, Senix, paint and paint supplies, hardware, nuts and bolts, hand tools, power tools, live plants including shrubs, flowers and vegetable plants seasonally, farm & ranch, safety, pet supplies, housewares, building materials, convenience lumber, cleaning supplies, automotive, lawn & garden, electronics, office supplies, storage & organization, food & snacks, old fashioned soda and locally grown honey! Also homeowner Rentals available, some John Deer mower parts, Cub Cadet mower parts, some auto supplies, and batteries. Do It Best dealer with competitive prices against Ace, Home Depot, Lowes and other hardware stores.

We have used this company since 2004 when it had a different name. The people were polite and…read moreresponsive. I called on Thursday and had service on Friday to replace a 31 year old residential garage door opener. Not only did they do the job requested but also did some minor maintenance on the door itself. We are very pleased and certainly recommend this business.

From the owner: H&H Door is a turnkey supplier of doors, frames, hardware, overhead doors, access control, bathroom…read morepartitions, bathroom accessories, and related equipment to the commercial, industrial, and residential markets. Our service offerings include design consultation, specification development, project management, installation, inspections, repairs, and maintenance.

This company was amazing. Oliver came out within an hour of…read moreme calling. He was very professional and explained everything he was doing, also kind and courteous. I will definitely use them again. If I could use 10 stars i would.

I needed the locks changed for my new home and Airborne was there in under 30 minutes. The…read moretechnician, Christian, was extremely knowledgeable, professional, personable and polite - and he did a great job. I couldn't be happier with the service!

This boutique furniture and home decor place is a hidden gem!…read moreRosie is a very talented interior designer with an eye for style. The furniture comes from top brands and is in excellent shape. Also, the price is right too. Roughly half off the original price in most cases. My new favorite place to shop and visit with Rosie! Check it out you won't be disappointed. Happy Shopping! Shirley Lange

From the owner: Our business concept is to to give all the opportunity to purchase high quality gently pre-owned…read morefurniture and décor at discounted rate from retail. Most all items we have in stock are from a few months old to no more than 4 years. Brands we carry is our shop are Restoration Hardware, Pottery Barn, CB2, Wet Elm, Arhaus, and many more. In todays market of having to wait on backorder, If we have it here is in the store its yours to take today! High End, Retail, Furniture,

Romo did a partial roof replacement and also replaced 2 dormer windows. The repairs were necessary…read morebecause the original builder did a very poor job with the dormers and we got substantial water during Beryl. They did a great job evaluating what had to be done and were very efficient in getting it done, all while maintaining excellent communication with us. It is refreshing that there are still contractors like Romo.

Romo did a nice job with our whole house renovation. He stuck to the budget and didn't nickel and…read moredime us on everything. He is very friendly and a great communicator. People are blown away when they see the final transformation.

We were clients of On Demand since 2020 and purchased our Kyocera copier directly from them…read more Everything ran smoothly until we needed a toner refill slightly ahead of their internal replacement threshold (based on percentage remaining). Because toner orders were also the only way to obtain a replacement waste toner box--and ours was full--the machine would not operate without a new one. Despite being under a supplies and service contract, they declined to provide it under the contract and wanted us to pay market rate for the toner. That interaction led us to terminate the agreement, at which point we learned the contract auto-renews annually with a required notice period and termination fee--something that apparently takes care of itself until you try to leave. Closing the account took more time and effort than expected. We were told the card on file was expired, though monthly AutoPay charges continued without issue since 2024, and it required multiple follow-ups to obtain basic payment instructions. Recommend reading the fine print carefully and asking very specific questions upfront, as well as calendaring on a reoccurring annual reminder when your contract is renewing.

Awesome company, very friendly and professional. The rep Randy was very courteous, he walk me…read morethrough very step of the process. The equipment was top notch and install tech was very knowledgeable and timely. N. Mingo