Only good things to say about my pedicure today. The setting is very nice and I was made to feel…read morecomfortable. The chairs are comfortable and they do offer a massage option. Everything was very clean and organized. My technician was great! She was talkative, but not too much. She was very gentle. I mentioned that I had really wanted "gel" (they do not call it that) but the front desk said she didn't have time. She quickly said, no worries I will make it work! That made my day. I typically only get gel on my toes but was willing to settle because my daughter had an appointment at the same time and we were told only one of us could get "gel." She's going on spring break so I wanted her to have that appointment. The only reason for 4 stars is the price. You pay for the quiet, pedicure area spa setting. While it is nice, I would not say it's actually a "spa."

I don't write reviews much, if ever. But after a recent experience I had I wanted to look and see…read moreif anyone else had a similar experience to me. Unsurprisingly, others have experienced the same thing. I like getting services done here, but the attitude of staff has turned me off completely. The young lady (I believe her name is Leah) who I believe is a receptionist or something has one of the worst attitudes I've ever witness from an employee, especially at a business that claims to give guests a "premium" experience at a premium price! This young lady was not only rude to me, but extremely dismissive. She cared more about getting me out of the way than my guest experience so she could go back to gossiping with the others. My recommendation is to listen to my experience and the experience of others who have left reviews and get rid of some of those bad apples.

Great vibe and Quan was awesome! Definitely will book again. Very professional and friendly.read more

Yesterday was my first visit with Quan. He made me feel welcome and very comfortable. I highly…read morerecommend Quan.

Husband & I went here for our anniversary back in July. We did the 90 minute couples massage…read more Worth it. Very relaxing and the staff was friendly. Will return again soon. Recommend this place for sure.

OMG! Today I had my first Brazilian wax, and Wannita made everything better. I really went in…read morenervous and scared, but her kind spirit made the experience better for me. I found my wax person...lol. Thank you Wannita!

What an amazing experience! This was my first time ever getting a massage. Booking an appointment…read morewas quick and easy through their website (they even have a $30 off first timer coupon right on the website!). You answer some questions about music type, scent of massage oil, whether you want conversation or not, problem areas you want focused on, etc. it was very extensive and helped ease my mind going in as I knew exactly what to expect and could tell they take a lot of care in the details prior to your massage. I walk in and they immediately take you into the back which immediately sets a calming and relaxing mood. They take you to your "lounge" space where you can get changed, relax with a little tabletop waterfall thing going, relaxing music, etc. I didn't have much time to spend in their prior to my massage as the therapist was ready pretty much once I was changed into my robe. I had massage therapist Candace and she was great! I had marked I only wanted conversation if I initiated and she was very respectful of that only asking a time or two if the pressure was good and to let her know if I wanted it more firm or softer than how she was doing it. I said nope it's perfect. So relaxing. Afterwards, they ask if you want tea or water and take you back to the lounge area where there are heated neck towels that were lavender scented so I grabbed one of those and just sat back relaxing for about 10 mins with one of those and just getting my last moments of zen in prior to changing and heading out. The receptionists were very helpful and everyone I encountered was very nice and accommodating. Great experience!

My hisband purchased me a massage, facial package for July 22nd. I arrived all excited and normally…read moreI don't leave bad reviews, however this was the worse experience I've ever received. The massage was mediocre, there was absolutely no warmth or zen on the room, there was a bright light shining directly on my eyes (she did give me an eye cover), she poured oil in my hair and only rubbed the front part of mu scalp for a few minutes. She did ask what parts I wanted her to focus on (my hip being one of my top parts) she never touched that part. Let's move ob to the facial. I've had facials all my life and I wouldn't even call this a facial. Let me start by saying as soon as I saw her 3" nails I should of turned and left, bit i didn't. There was no explanation on what she was putting on my face, it was rub on and rub off quickly, no extractions, bottom line l, sadly I layed there waiting for this to be over From beginning to end this was a waste of money and time and I will never go back nor refer. Terrible experience ​

If I could give zero stars, I would…read more I left my massage with discomfort as soon as I walked out, but I never expected that discomfort to turn out to be multiple painful scratches across my back. I didn't realize what had happened until I got home. A massage should leave you feeling relaxed, not injured. This experience was unacceptable and painful. I would like a full refund, as I paid for a massage to help me feel better--not to leave with scratches across my back. I hope the business pays closer attention to nail length and technique so this doesn't happen to anyone else.

Worst massage of my life!! I requested a deep tissue massage with a focus on my calves. What I was…read moregetting was the most dainty, soft massage of my life. Most good massage therapist will check in with you to see if the pressure is sufficient. However this one, never asked once. Finally I spoke up and said she could go much more firmer. She replied she was working up to that. I explained that she had already moved onto to other body parts. I waited again for her to check in with me, but she never did. I lay there getting more and more frustrated as she poked and light rubbed her hands on me. She put very little pressure on my back and my calves. Finally, I just ended the massage because I was so frustrated at how horrible this massage was going. She did nothing to resolve or correct the massage, even though I had requested it. Once I got to the counter they were still wanting to charge me. Finally they comped this partial experience. I am so disappointed.

I needed a haircut / makeover! I've been living in a ponytail for years and I wanted a change…read more Heather crushed it!!! I showed her some pics that ChatGPT came up with and she ran with it. I could not be happier!! She kept the appt fun and upbeat and was such a pleasure to work with. I will be seeing her from here on out!!!

Don't waste your money. I have watched this place go down hill for the last 20 years. Keep hoping…read moreit will recover to the glory days, that hope is gone. Stopped getting my hair done at Penzone years ago but every now and then I still need a massage. So, the massage: Prices up quality down. Booked my favorite masseuse but when I arrived they changed people on me. Disaster. If you want to pay over 100.00 for someone to rub oil on your skin but has no clue what a muscle is you will be fine. But I actually wanted a massage. The same massage I usually get when booking. They switched people on me (could have called and informed me / I would have cancelled and rescheduled with the person that does the job. New person - lousy job, I can't even use the word massage; maybe oil wipe. Offered a redo, ok, then Penzone called and cancelled the redo appointment. Then the excuses, "Oh your regular person does too much. You want the more expense massage where we really work the muscles. Greed, poor quality work; you have forgotten the customer and just want more money up, up, up ---business is going down, down down. Don't waste your money here folks, no matter what you pay the services are POOR. Never again -- any services.

I went to Ellen for laser hair removal, and I couldn't be happier with the results! I noticed a…read moredifference after my very first session, and now, after a few months, I'm about to go in for my 5th session. There are areas where the hair hasn't grown back at all since the first session, which is incredible. I'll admit, I was nervous at first--I'd heard stories about laser treatments not working or being a scam, especially since it can be pricey. But I'm so glad I gave it a shot because it's truly been life-changing. My hair has grown back so much slower and less thick. As someone with super thick hair that used to grow back almost overnight, going from shaving every day to maybe once a week has been a game-changer. I can't recommend it enough!

Secret RF Microneedling Beware: My best friend is not one to leave bad reviews...so I am leaving…read morethis review to make sure no one in the general public experiences what she did without having the knowledge / background that she gained post procedure. "I am in my mid 30s. I was looking to treat a scar on my nose with microneedling and was sold on the "benefits" of radio-frequency microneedling. It was performed on my entire face and not just my scar. Told that basically radio-frequency is just more "bang for your buck" than a regular micro-needling session. I do have various allergies / sensitivities that others may not have... so I expressed my concerns / issues prior to the procedure. I was told mild settings would be used. I experienced fat loss and a complete change in facial skin texture post procedure. The medical director offered to help in any way they could after the damage but unfort to get the treatment I needed to finally fix my face I had to seek treatment elsewhere. Hours of my own research, facial pain, being unable to feel okay going outside for months... it was a very dark time. The "mild" settings (which they described as mild to me in writing via text) were 2MM depth on my cheeks with 60 percent heat intensity." Take this information, ask to see real before and afters, and proceed with caution if you select Timeless in Dublin. Know that "wasting your money" is far from the worst possible outcome...

I never place reviews after only one visit, so I had two massages at Papillon Day Spa. It's a small…read morelocation, but well-kept, clean and comfortable. Reception was super friendly and even fit my first visit in on a same-day appointment. Both visits were performed by Montana. I was given plenty of time to get changed and comfortable without feeling rushed or taking too much time. A ground-level heater made the massage table comfortable. It was also nice to finally find an LMT that used a reserved amount of oils/lotions so you didn't feel like you were walking out of the spa covered in Crisco. Montana asked me about problem areas and focused efforts on those muscle groups, applying just the right amount of pressure, checking in throughout to make sure everything was just right. I've tweaked some things in my back at the gym and these last few sessions have really helped. This is my new go-to spa for massages. It's ease to book the same week which works really well with my schedule. Montana and the staff are awesome!

I was excited to find a place that was open on Sundays. Unfortunately the woman doing my pedicure…read morewas late but they did give me a discount for waiting. I scheduled a Papillion pedicure but don't think I got all the steps that were offered. I had to ask for the scrub and massage. Disappointed in both because she only did my feet and ankles unlike other places that do your lower leg. The place is nice and convenient.

I had a great experience here for my first massage! My masseuse, Jeni, was absolutely phenomenal…read more She took the time to ask which areas I wanted her to focus on and made sure I was comfortable throughout the entire session. At the end, I asked if she noticed I was holding stress anywhere, and I really appreciated how honest she was. The only reason I'm giving four stars instead of five is that I wish there was a more private, relaxing space to change before and after the massage, such as a dedicated changing room or quieter bathroom. At this price point, I think that would really elevate the experience. Overall, though, I thoroughly enjoyed my visit and would definitely come back--especially to book with Jeni again!

I wanted to write a review of my visit to this Massage Envy. I received a 60-minute brightening…read morefacial with Hope and was very happy with my service. Hope is a great esthetician, very courteous and professional. My service was very relaxing, and included a lovely face massage, as well as neck and shoulders. The place was inviting, the staff were friendly, and I didn't feel like they were trying to sell me extra products/services. I would definitely recommend them and their services, and will return.

Even if you are a skeptic regarding the potential impact of salt room benefits, I would still…read morerecommend a visit. The Salt sessions are $30 per session (approx. 45 minutes), but they often run specials that would be great to take advantage of. The room seats 6 and is dimly lit so it is a very relaxing experience. Tissues & ear buds are provided at each station. The lobby is really quite charming and the staff are incredibly friendly and eager to ensure that you have a pleasant experience while you are there. I really like their aesthetic very much. I had been sick weeks before my visit and had some congestion I couldn't shake. 15 minutes into the session I felt a sense of relief and was once again able to breathe freely through my nose. Again, this was my experience and I can't guarantee the same for anyone else, but I do know that there were other certain benefits such as stress reduction. Beyond the salt room that I so enjoy, there are many other services available ranging from a salt play station for kids to massage.

Beautiful place. So relaxing and spacious. The salt room is very cozy and comfortable. There…read moreare many chairs there to sit and unwind. The staff will offer you blankets and pillows to make your experience as comfortable as possible. There is also a fun kiddie room for your little ones. Nice place will visit again soon. Clean, spacious, very cozy and welcoming.