I received a Groupon for my birthday. Kept trying for weeks to schedule, but the number on the Groupon isn't a real business number, it's a cell phone for a non speaking English person and you can't leave a message. After weeks of trying by phone, and looking on their website, which you can't schedule, I ended up texting the LC relaxation spa number. That was last Monday. I texted that I needed to schedule, but couldn't ever get through to anyone, so how was I to do that? They asked me to be there that day at 7, I said no, but could do last Tuesday or Thursday. We settled on last Tuesday at 6. I show up, worker there didn't speak any English, so she kept pulling up google translator so we could talk back and forth. She said that her boss double booked her, could I come back at 9? I said no because I have two small kids, that was too late. We then rescheduled to today at 6. She had me write down my name, and number, she wrote todays date and time at 6. I show up today, there was someone who spoke English, she said there's no record of my appointment. She called someone and had me speak to them. I explained the situation and she said no appointment was made. So why have I now wasted two separate trips for something that was already paid for and still can't redeem my massage? There's not a chance I'm going back. PI'm very upset that this would happen not once, but twice! If you choose to go there, better have your appointment written in stone, signed with blood! Be very weary! read more