Best Massage owned/operated by Ms. Moon is the best Medical Massage location in Ohio. THIS IS NOT…read moreto be confused with the pricey ($125-200 +automatic 25% gratuity for 50 minutes) luxury "health spas" or typical American Massage Therapists. Best Massage and Ms. Moon offer you over an hour of Ashiatsu, Shiatsu, Lymphatic Massage, reflexology, complete body stretching, foot massage, Hot Stones and a free chair massage/automated spine readjustment (Ceragem Bed) - if you have to wait - for only $60 plus (min.) $10 tip. You won't get this type of medical treatment for this price anywhere else. As for the massage itself - it is not what you will expect in a spa. This is a Medical Massage as compared to Western Relaxation Massages. This is a massage that will help you heal and recover from injuries, stress, allergies and a number of other things. Sometimes you have to go more than once to fix a problem. The different massage techniques separate your muscles, fascia, nerves from the bone allowing for nerve endings and blood flow to correct itself. Ms. Moon helped me recover from muscle loss and nerve damage from a prolonged degenerative arthritis condition. She also recognized that my hips needed replacement - before it was detected in an MRI - where my doctor misdiagnosed it as neuropathy! I had an incurable pinched nerve that prevented me from walking upright and without pain, that in 3 sessions she completely eliminated. My doctor can't even believe the change in my ability to walk now. I have taken family and friends to her as well, and all of us have reported better quality of living. Many of us have also gotten off prescribed pain meds as a result. This type of quality massage would only be availble to elite athletes here in the USA, and cost thousands of dollars for the treatment. Ms. Moon genuinely cares about each of her clients and is very skilled to identify and address your physical needs without consultation with you. She can tell what your problem is soon after she starts working on you. She is that good! Don't listen to the negative reviews because those authors didn't know what to expect by coming here. Yes, her small facility is jam packed but she is always trying new therapies to help her patients. Her demand is high and sometimes her staff is low, so she may massage you while taking calls, but she can still work you out. This is a place of healing and not a romantic getaway with music, candles and wine. Book Ms. Moon today! I am a competitive athlete that was headed for a life sentence in a wheelchair and today I am healthy and active again because of her. Thank you Ms. Moon!

Dark and dirty area. Very unpleasant experience. Waste of time and money. It's one person…read moreoperation. Unable to cancel or reschedule.

Amazing Massage might be a small, no-frills spot, but don't let that fool you as the therapists…read morehere are incredibly skilled, professional, this place is clean and they truly know what they're doing. I suffer from chronic back pain and, even though I'm a smaller woman, I need real pressure. Most places are way too gentle, and I often leave feeling worse from lying in one position for so long without anyone actually getting into the knots that cause my pain. That was not the case here. This was a true deep-tissue massage that was targeted, intentional, and thorough. Every tight muscle, kink, and knot was worked through with care and strength. I walked out feeling looser, lighter, and actually relieved instead of stiff and sore. And the price? An hour-long full-body massage for $60 is honestly unreal considering the time, energy, and attention they put into each session. I'm already trying to figure out how to make this my new weekly ritual. If you want real results and not a surface-level spa rub, this place is it.

Therapist B did a great deep tissue massage and incorporated walking in the back. In my 2 hour…read moresession. It was an intense detox session at times yet feel she did an outstanding job!

I have no idea what people are raving about. I went here based on reviews and I was very…read moredisappointed. I asked for a deep tissue massage and thats not what I got. She started out walking on my back, using her heel to loosen on my upper back. Hurt but felt great as I can feel the knot slowly going away. Once she got on the ground which was about 15-20 minutes in, it was a different story. It felt more like oil rub down vs a massage. Long story short, never again.

I wish I would have remembered to have gotten the name of the girl who worked on me, she was…read moreterrific! It was a great first experience there and would definitely recommend.

My massage touch every muscle. I was relaxed and treated so well. This business focuses on doing…read morewhat makes the customer happy.

Great, deep massage. Very thorough. Language barrier, but able to communicate. Appreciated them…read morewilling to take me last minute. Left feeling so much better

Excellent full body massage! To add to that it has an easy to find location, super clean and up to…read moredate, and friendly team! Was able to get an appointment super quickly and accommomdatiing to my schedule. Definitely highly recommend!

Linda did an amazing job massaging me she worked out a lot of tension and fully covered every part…read moreof. The body in 60 minuets I will be coming back !

I made the mistake of trying them again. Very inconsistent!…read moreI've been here a dozen times because they have last minute appointments available. No other reason. Twice the massage was good. Most times it was below average. My last 2 were completely worthless. I should have got up and walked out. I was also harassed by them when I only tipped 15% for a bad massage. Today was the last straw. It was a worthless massage so I left no tip so we got yelled at by both "therapists" (using that term very loosely).

Stopped by with my mom before Mother's Day for a head spa experience, and I'm going to be honest,…read morewe left laughing because what we got was not at all what was advertised. When we walked in, the staff seemed confused and panicked that we arrived on time for our appointment. After waiting a bit, we were put into our rooms with very little instruction. We were told to take our tops off and get under the covers for a massage. We thought this would just be a neck and shoulder massage included with the head spa package. We had booked the total package, the biggest one they offer and for both of us. We were then told that only one of the workers knew how to do massages, so one of us would get a massage while the other got the head spa, then we'd switch. No robes, no explanation, just "be ready." Our appointment was at 3:30, but nobody came in until 3:55. Sitting in silence for 25 minutes waiting was extremely uncomfortable. When they finally came in, the masseuse asked us to remove the rest of our clothes -- something that was never mentioned beforehand. Their website does not make it clear that this is a full-body massage, so this absolutely needs to be explained better. The head spa itself was a disaster for me. It basically felt like a very rough, deep hair wash. No one explained any of the products being used, what the facial mask was, or what steps were happening during the process. There were no before-and-after photos like other head spa services online. It wasn't relaxing. Instead, it was uncomfortable and even painful. They were digging into my scalp so hard that when I asked for lighter pressure, I was ignored. They were rubbing my hair aggressively between two hands, and I knew I was going to end up with knots. At the end of the head spa time, they started blow-drying my hair with heat, once again without any explanation. I wasn't expecting heat on my hair at all. After this, I had my full massage (about 60 minutes), during which my hair continued drying. When the massage ended, I reached up and felt the biggest knot of my life -- a literal bird's nest on top of my head. The worker immediately saw me freaking out. Instead of explaining anything, she started dumping oil in my hair and brushing through it harshly. I said "ow" multiple times, and it didn't matter. Then she brought the heat tool back out to "help," which only made my hair frizzier and more damaged. Keep in mind this was all happening while I was face-down on the massage table, making my hair even more voluminous and chaotic. I had to go home immediately, wash my hair, and do treatments because it felt fried. If anything, this service made my hair worse. The massage was equally strange. After being told to undress fully, the masseuse worked halfway down our buttocks, pulling the covers down and exposing us in a way that felt completely inappropriate. I've had many massages -- anything near that area is normally done on top of the covers. The pressure was also extremely intense, with lots of elbows and body weight. I was sore for days afterward, to the point where deep breaths hurt. I'm honestly not sure if she strained something. The whole experience was so bizarre that my mom and I laugh about it now, but I would not recommend this place at all. The five-star reviews do not match what we experienced. The pricing was also confusing. We were charged a deposit, then it was returned, then we were charged around half the service cost, then that was removed... and when we asked for clarification, the staff didn't really understand it either. It genuinely felt like we were being scammed for a moment. The ambiance was fine, but the music could've been louder, and the décor felt like several themes mixed together. Sticking to one vibe would help. Overall, I wish we had gone to the Bridge Park head spa or even somewhere like Kenneth's instead. This was not worth the price or the stress. ATTACHED IS PIC OF MY HAIR AFTER.

10/10 reccomend! Nicole F was absolutely amazing and somehow read the needs of my body during the…read moremassage and focused on my trouble areas I didn't even have to tell her to. During the massage, she gave me a much needed stretch. I booked the Jade and Spice 90 minute body journey. The facilities are warm, welcoming and very comfortable.

I had excellent owner/customer service in getting a gift card for a family member. Always very…read moreaccommodating.

The new location is super cute and quaint. Still located on 5th ave in Columbus just in the marble…read morecliff neighborhood.