My husband booked me a "Mom To Be" massage and it was amazing! The atmosphere was very relaxing and…read moreserene. They had me change into a robe and sandals before I waited in a Quiet Room for my masseuse. I was assigned to Tasha and she was quite amazing. Paid close attention to detail, was timely, and went the whole time. I would return if I was in the Columbus area again!

My husband and I visited Woodhouse Spa for the first time for a maternity massage for me and a…read moreSwedish massage for my husband; we both got a scalp treatment add on. Our experience was okay- not bad but we weren't wowed by any means. The location was nice and cute going for a quaint spa vibe. There's some light snacks, water, coffee, and tea. It wasn't brought to our attention that there were showers, sandals, or additional post service accouterment like razors, combs, lotion, hair ties, dry shampoo, etc. It would have been nice to know ahead of time so we could come prepared. We were told about the robes available to use so that was nice. I've never had a maternity massage so I can't compare it but it was nice. Took a little trial and error to get comfortable. They offer a bolster to allow you to lie on your stomach. I think perhaps it's better suited for someone not so far along, or just with different anatomy. The hole for my stomach did not feel deep enough and I felt pressure on my belly which was uncomfortable. My masseuse was gracious to work with me to get comfortable on my side and had a bolster to lie on my back as well. The "scalp treatment" was pretty basic and left much to be desired. I think they put peppermint oil on their fingers and then push your hair around your head. It absolutely was not worth the time or price we paid. I kept my opinions to myself as I tend to be a tougher critic than my husband but as we left he mentioned his thoughts on the "scalp treatment"- his words were I could have done without that- the hair dresser does a better job- I agree. We usually go to Panacea Spa but they were booked so a friend suggested Woodhouse Spa. It's really difficult to compare the two as Panacea is a true luxury experience albeit with a price tag to match. With our scalp add ons we paid almost the same as we would have at Panacea and by no means was it a paralleled experience. We might consider trying a basic massage service again but certainly not our first pick here in Columbus. Not bad just not amazing.

Amazing massage! Friendly and fantastic customer service! Great value, perhaps the best massage I…read morehave ever had.

Anything less than 5 stars is a CRIME. My friend and I got a couples massage today and it was…read moreamazing!!! I loved that they didn't use scented oils, lotions and it was the most genuine, thorough massage i've ever received!

I started using Home Spa massage service for the past 3 years…read more I am satisfied and enjoy the deep massage particularly on my neck and lower back in a congenial atmosphere by one particular provider in spite of at times difficulty in conversation due to a language gap. I highly endorse their skill in providing such vocation.

First time here after walking past it several times. Friendly people and they got me in right away…read more Reasonable prices for what you get. You don't get a consultation or interview about any aches/pains/medical issues you may have. You're getting what they give you. If you're a fan of hard pressure massage; this is your spot.

I LOVE this spa! I came last week for a couples massage and facials and we both had a great…read moreexperience. The couples room is spacious and welcoming. We both got hot stone massages and our therapists, Sarah and Johnetta, did a fantastic job. The hot stones were the perfect temperature and the pressure was exactly what I was comfortable with. It was my boyfriend's first time getting a massage and they made him feel comfortable and relaxed. We both got facials from Brehanna. He got the men's beard facial which used the Blue LED and he loved it. Again, his first facial and now he wants them all the time! I did the Rejuvenating facial with the Red LED and the NuFACE lift. We both left super relaxed, with hydrated and glowing skin. We will definitely be back regularly!

They keep charging you when you try to cancel. Do not deal with the Polaris location. They are…read morevery dishonest. I've tried to cancel twice. And I think I have finally accomplished. Cancellation but they now tell me they need a 30 day cancellation notice so I will have one more charge and available treatment. To avoid this place I have to drive 40 minutes to a different location to use my credits. Ridiculous

Husband & I went here for our anniversary back in July. We did the 90 minute couples massage…read more Worth it. Very relaxing and the staff was friendly. Will return again soon. Recommend this place for sure.

OMG! Today I had my first Brazilian wax, and Wannita made everything better. I really went in…read morenervous and scared, but her kind spirit made the experience better for me. I found my wax person...lol. Thank you Wannita!

I booked with Audi for a balayage and all she did was try to lift the color off my hair and then…read moretoned it and washed my hair. I left looking exactly the same and was charged $240. She told me I can book a 2nd session but wanted to charge me $305+ even though she didn't do barely anything in the first. I reached out to her about how i was feeling, expressing i felt like it was rushed and she wasn't transparent with me that my hair would look no different from when i came in and that i would like to cancel the 2nd session because it's a crazy amount of money. I tipped her 20% because as a service provider as well I understood that work and time costs money but I regret it now because that took my total to $290 and just for her to not respond back to me. She canceled the appointment immediately thankfully but did not respond back. The least she could've done was apologized or offer back the tip I gave her. Very unprofessional on her end, she needs to work on clear communication...

I watched from the Parking Lot today at Salon at Polaris, I assume the owner (lady) come out and…read morejust lay into a family about jumping their car in front of her store. She was irate in her actions that the Westerville Police showed up. I also made a police report an hour later as this lady was as rude and crazy as they make them. NOWAY would I patronize The Salon at Polaris after her behavior in front of other adults and children.

First time here for pedi with my sister, and we loved it. I appreciated when the girls asked us if…read morewe liked things before moving on. And the massage was great, big bonus. They were polite and gentle and the atmosphere was relaxing! We'd come back here again

Wonderful signature pedi by Ina! Friendly and super…read moredetailed, plus she picked out the correct shade of pink for me. There's a 5% discount if paid with cash. Clean store and wonderful massage chairs. Great location across from the mall.

Love the Luminary gel nails - lasts so much longer than other gel/dip from other salons. Love that…read morethey don't use drills to remove gel. Always feel pampered and well taken are of. THANK YOU!

Abby P. did an incredible job on my nails! I got a basic mani with gel, luminary and chrome and I…read moream obsessed! She paid great attention to detail and checked in with me through my whole service making sure I liked my length, shape and color. I highly recommend this salon and booking with Abby!

You better tell your employees that good customer service goes a long way. 3/24/25, evening a…read moreblonde was super sweet and helpful. Different girl tonight, complete opposite. If a customer is being nice, your rep should be too.

love palm beach tan so much it's so great it's my fave. staff is nice, beds are clean most of the…read moretime

Went here on 5/24/19 for a full set with gel polish!! I had just gotten engaged and wanted my nails…read morelooking right for when my ring arrived that day! I called early in the morning from my hair appointment and got in within a couple hours. Gave me time to go home and eat lunch. Went in, and there was another woman there with the same appointment time as me so we were given the boxes of gel polish options... there were a LOT! I picked my color and shortly was called. Macy was my tech, and soon realized she was the manager as well. Maybe even the owner, I'm not sure. All I know is after I sat down it got BUSY!! I'm sure because of the Memorial Day holiday being this Monday. She was VERY patient and got in as many as she could, and helped out where needed with other clients, all while doing an EXCELLENT job on my nails. I love em!! She was even patient with me when I changed my mind about the colors and picked new ones that were a little more summer-y. You can really tell she cares about her business I will be back again!

The nail spa is pretty and everyone was kind. I was a little disappointed in the quality of…read moreservice. I upgraded my pedicure, but was still left with callous. It didn't seem like there was as much effort put in there. A quick scrub, a few swipes and done. The biggest thing is my gel mani had corners start to rise just a few days after service. It's less than two weeks after my service, and my middle finger's nail has lifted halfway across the nail. My cuticles are messy and dry again. There wasn't much that went into the gel mani compared to where I usually go. No hand massage, no lotion applied, etc. For the pricing and upgrades along with how long my gel mani lasted, it doesn't seem like the service matched the pricing. At least how long it latest. Again, everyone was very kind to me. I'm thankful they worked me into the schedule that weekend, just wish it would have been a different result!