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AIS - Palm Desert

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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Services - AIS - Palm Desert

Desktop computer body repair

Desktop computer support

Device support or repair

8 More Services

Cloud services

Telecom or network services

Remote access services

Server services

VOIP services

Laptop body repair

Laptop support

Printer support

AIS - Palm Desert IT Services & Computer Repair Photos

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6 years ago

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G/M Business Interiors - Entrance at G|M Business Interiors Riverside location

G/M Business Interiors

(5 reviews)

$$

Came in looking for a new office chair for my home office that is adjustable, comfortable and made…read moreto last. Their sales associates are great, very helpful in directing me to the best chairs for what I need and explaining the differences. Bought a great Herman Miller Aeron chair at a fair price and they had it in stock. What more could you ask for.

I thought I found a great place to buy a high-end Herman Miller chair but I was very wrong…read more Because they don't have chairs at their store and they DON'T accept returns, they agreed to let me try a used chair at home for 5 days. I worked with a sales associate to try a chair in my house for 5 days. Before delivery, they confirmed date and time to deliver and the chair was used for 5 days. I never got confirmation that they were going to pick up the chair. However, on the fifth day, I got a knock on my door to pick it up while I was in a work meeting. My wife answered the door and, regretfully, let him in to get the chair. He poked his head in my home office and said he needed the chair. I was in the middle of a zoom meeting but he said he had to take the chair, which he rolled out of my office, while I had to finish my meeting standing up (very embarrassing). When I complained, to the store, I was told that the owner would call me. Instead, I got a terse email stating that they don't allow the chairs to stay longer than 5 days and I should have known it would be picked up because the email they sent two weeks earlier stated that it would be picked up on the day (no time stated). He offered no apology basically said it was my fault. I would NEVER buy from this store.

Jason The Computer Guy - Dell Inspiron now a rocket ship

Jason The Computer Guy

(217 reviews)

HIGHLY RECOMMEND! Jason loves to tune up computers to make them run their best. He doesn't judge if…read morethe computer is old. He communicates via text, so you will know what problems he observes. He provides cost estimates for any upgrades or repairs he suggests, and the decision is always yours. There is no pressure--just information. I brought my boyfriend's laptop to Jason after it fell, damaging the DC power jack. This has happened before, and we weren't sure it could be repaired again. Jason assured me it could. He provided a very reasonable up-front estimate for the part and labor, which I gladly agreed to. Once he opened up the computer, Jason diagnosed a few other problems. He tightened the hinges, cleaned the fan and the heat sink, and applied fresh thermal paste for the CPU. When he installed the new power jack and recharged the battery, he noticed the computer was running slowly, so he asked if I would like to replace the old mechanical hard drive. Long story short--my boyfriend was thrilled to have his computer running well again. I appreciated Jason's work so much I brought him an old (over 10 years old!) MacBook to see if he could make it run faster. He transferred all my files to a new drive, replaced a broken trackpad, and changed the battery. It works like a dream now--and for a lot less $$$ than it would take to buy a new one. Jason knows his stuff! I will definitely be back with any computer repairs I need in the future.

Arrogant and Greedy. I stopped by for only less than 5 minutes of his time to just tell me my…read morelaptop is trash. Quoted me $60. Treated me like a poor person. Definitely needs to take classes in humility, compassion and customer service presentation skills just 100% wrong. He has learned nothing from his negative reviews.Rating F P.S. I am not taking this review down. You were also RUDE. I asked you for HELP and you just quoted CORPORATE speak. You were 100% uninterested unless I paid. Your body language is just AWFUL. You pretty much told me to get LOST and shut your office door in my face. Life is not all about money amigo. Help some people for free. I could pay $1000 to fix it but refused to give it to someone of your low character. Your energy is DARK man.

AIS - Palm Desert - itservices - Updated May 2026

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