If there were a 6-Star option, I would give Quality DC Appliance that level of quality and…read moreprofessionalism. It's been hot & my central air just stopped working. Quality DC sent Ben over and he found the problem right away. In 1 day, he got me the part and fixed it. And this was no small job. I have an older central air unit with the AC on the roof and the fan in my crawl space. He got in the crawl space and figured it out. Almost more importantly he explained exactly what was wrong. I had water in the pan... why? The fan died. So my unit was freezing the dead fan & when it thawed, the water would fill the pan, set off the sensor and kill the power. Also, my unit is old. I bought the house 7 years ago and the AC was already there. I know the last owner. He didn't install it either. Ben got the right motor in 1 day. The price was perfect. I googled the motor price and he charged me the bottom dollar. I even had him over to flush the coil 2-days later. I trust this company and I'm going to tell all of my neighbors to exclusively use them. A++

They recently did work on my dishwasher and I am super satisfied. The technician was prompt and…read morecommutative. When a part was needed there wasn't unnecessary delay, he picked it up and I was good to go the next day! Great experience overall and will definitely use them again.

McMurray was able to repair our AC unit same-day when it broke on a hot day. He explained the…read moreproblem, what he did to fix it, and made recommendations for future changes to make our system more efficient. He also brought treats for our cat!

McMurray was great to work with. Took care of an R22 system when most of the contractors wanted to…read morejust sell a replacement. Not the cheapest system to work on but much better than full replacements. Great communication throughout the service and I highly recommend.

Wow!!! We had a wonderful experience with this company!! Zico is so knowledgeable, knowledgeable…read moreprofessional, functional, and easy to work with. We recommend Payless Plumbing without hesitation. We are so happy to have found a plumber we can trust and depend on!!

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

Fast service. Very knowledgeable. Did work on a Sunday morning which wasn't expected but was great…read morebecause our A/C compressor quit working in the middle of summer.

Bob did an amazing job troubleshooting my HVAC at a reasonable price with great customer service!…read more HVAC was acting up. Ultimately, it needed a full replacement. It was not under warranty. Quotes were obtained via Yelp from several local HVAC vendors. Original in-person diagnostics was obtained from a large HVAC company, also. They were priced too high and lots of upselling. Bob had a great price and diagnostic service was prompt, which was far superior than the rest. He was swift in ordering the new HVAC unit. He even assisted with the home owners insurance process, as he's a subject matter expert. He personally installed the HVAC with one of his other assistants. It's running smoothly, as we checked heat and cooling. He gave pointers, as well. I highly recommend Bob. Support this small business. Best prices and superb service in the Arlington area. No price gouging here. Just honesty and reliability, at an awesome price.

Easy to schedule an appointment. Prompt and professional…read moreservice. I would recommend!

Excellent service. Responded in minutes and fixed the issue. Highly recommended. Thank you!read more

After having what I thought would be a straightforward check of my gas boiler furnace to prepare…read morefor the winter, a local company advised me I would need additional replacement and repairs, resulting in a $3,000 project. Decided to contact additional companies who could work with older boiler systems and in addition to a much lower estimate, Mirko of PCK was able to schedule his service and it was done in good time. The upstairs heating is so much better now! At a significantly lower cost. I know this boiler will need to eventually have to be replaced, and I will count on Mirko for the work.

Mirko with PCK HVAC has helped me for years! He helped me install my new HVAC system in my house…read morewithout any bulkheads and it's perfectly balanced on both floors (not hotter on one floor). He has also helped me with many client's HVAC systems; he is able to troubleshoot the most complex issues and explains the options very honestly; his prices are very fair!

Professional technician and good quality work! A good value for the job required. Recommend this…read morecompany highly.

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

I initially thought about taking off a star because John arrived outside of my appointment window,…read morea pet peeve of mine, but then I remembered a few things: he came on a Sunday, on less than a day's notice, Arlington is very far from Upper Marlboro, the appointment before me went over, which can happen to anyone, and most importantly, small businesses are the backbone of America. John was very polite and immediately told me my HVAC closet smelled because a mouse died in there. He also called a relative while at my place and on the way home to give me their suggestions on dealing with the smell, which has nothing to do with HVAC and is above and beyond in my opinion. Yes, I did have to pay the $100 fee to come out. I paid in cash to not have to pay the 10% processing fee. I was fine with paying this to have someone come out so quickly, and on a Sunday. Would call again. When my problem actually involves HVAC repair.

Did a great job when my "New" HVAC system on my home I purchased a few months prior started…read morecollecting water. The tech Brandon was knowledgeable and kept me updated the entire time. The only reason I wouldn't give it five stars is because whomever I booked with didn't properly explain how the pricing worked beforehand which would have influenced my decision to use this company or not. The overall total was pricier than expected due to this and the price of parts but well worth it as my AC is functioning better than ever. Other than that great work!

Tony was right on time, very personable, and handled the mysterious issue with my HVAC system…read moreprofessionally and promptly, making sure to point out the issue for my edification in case it ever arises again. He also took the time to follow up and make sure everything was still working well, which was so nice. The appointment was easy to set up online and they had convenient availability, which I really appreciated in the peak of summer!

I don't write many negative reviews, but I feel obligated to share this, I do not trust this…read morecompany. Logan's Mechanical misdiagnosed my 2022 furnace, claiming the gas valve was defective when the real issue was corroded gas burners. They quoted $500 for a valve that retails around $200, and a total of $1,500 for the replacement which is extremely expensive based on standard pricing. They also failed to check whether the unit was still under warranty. If I had approved the repair, the actual problem would have remained and I would have paid $1,500 for nothing. I tried to resolve this directly, but the supervisor said he would call "when he has time." It has now been about a week with no follow-up, only contact from assistants. I recommend getting a second opinion before approving any major repairs here.

The team was great with communication and we were able to set up an appointment to fix our Kenmore…read moredryer. Lassaad was extremely punctual and was able to fix our machine without the need for extra parts. He also has a great sense of humor and you can tell he is very knowledgeable in this space. The price was very fair and we may look towards working with his team for HVAC services in the future.

Lassaad is honest and straightforward. He services our HVAC and took care of everything smoothly…read moreand efficiently. He also applies the trip charge to the total cost of service and parts that exceed the trip charge.