I have had an extremely frustrating experience with East Coast Comfort regarding a split AC/heat…read moresystem in my apartment. I first contacted them in July when I attempted to use the AC during hot weather and found it was not working properly. I was quoted high service fees and could not proceed at the time. Later, in October, after speaking with my HOA, I was explicitly told that the unit was under warranty and that East Coast Comfort confirmed this. Technicians came out in October, but the system only worked briefly and then stopped again. During this visit, one technician appeared unfamiliar with basic operation of the unit (including how to adjust heating on the remote), and another stepped onto my bed with dirty shoes to reach the unit, which I found very unprofessional and disrespectful. When they returned in November, I was told there was a leak and a faulty sensor. The issue was still not properly resolved, and I was told that if the problem happened again, it would simply be noted rather than fully fixed at that time. On December 1, I was contacted and told I owed nearly $390, with a claim that the warranty had expired - directly contradicting what I had been told earlier. The system then completely stopped producing heat again on December 23, during very cold weather. While the charge was eventually waived, I was still told I would need to pay labor costs for further repairs, even though the same unresolved sensor issue had already been identified. Communication throughout this process - especially from Lisa - was dismissive and condescending, and I felt pressured to pay for problems that were never properly fixed. Based on my experience, this company seems focused on selling systems rather than standing behind their work or providing reliable service. I would strongly caution others, especially homeowners expecting warranty support, to be very careful.

East Coast comfort did the most horrible thing to us, and they have treated us with utter contempt…read more We have been with East Coast Comfort since they began when Ed McCollum and Anthony Mongeluzi started the company in 2006. Both Ed and Anthony were to our home in the early years of their business, performing maintenance and repairs, and one of them was here when they installed our current unit. We gave them a favorable review on Angie's List, and we have never had any complaints about them in almost 20 years, until Lisa Hawthorne. We schedule routing maintenance, so we do not have equipment failures and outages. We have repeatedly been asked by Ms. Hawthorne of East Coast Comfort to reschedule our maintenance appointments, and we have always acquiesced. This occurred again a few weeks ago, and we rescheduled for last week. Ms. Hawthorne again called the day before our scheduled maintenance appointment last week, asked again to change the appointment because of the volume of emergency calls they were receiving, and we agreed as long as Ms. Hawthorne promised we would be given priority scheduling if our system went down. The next day, our air conditioning failed, and I contacted Ms. Hawthorne. A technician came to our home on the afternoon of the next day, but he said parts had to be ordered, and it could be days before they would arrive. I have emails supporting that we requested Ms. Hawthorne to order the needed parts, and she emailed back that the parts would be $1500.00 and labor $500.00. Though we made it clear from our emails that we wanted to get the system repaired as quickly as possible, she did not order the parts and would not grant us priority scheduling. When we learned of this betrayal, we contacted William Henderson Heating, Cooling, Plumbing, and Electrical Services. They worked us into their schedule for same-day service. I have an email exchange that proves how disdainful Ms. Hawthorne was to longtime customers of East Coast Comfort, both of us senior citizens, and one with a cardiac condition. A request we made to Ms. Hawthorne to speak with Mr. McCollum or Mr. Mongeluzi was ignored. In other words, other people had their systems repaired because of our kindness, so we can swelter in the heat and humidity. I consider their behavior toward us to be elder abuse. Good riddance East Coast Comfort, we are now receiving our comfort from William Henderson.

Came out same day (w/in an hour of calling them), quick and efficient work. Technician explained…read morewhat could be going wrong and thankfully there wasn't a huge fix needed. He also noticed a few quick other maintenance items to fix and keep track of. Would recommend them. Thanks Arsen

Qualitech provides excellent service!…read more These guys are honest and trustworth! My parents are in their late 80s. Their AC went out on a very hot and humid August night. They called an hvac company out of the phone book who didn't send a technician, but a slick salesman instead. This guy convinced them to sign a contract for a $17,000.00 new AC system. After they signed the contract he told them they'd have to wait three days for the system to arrive and be installed. They called me very upset and concerned. I cancelled the contract with the phone book guys and called Mike from Qualitech. Qualitec diagnosed the problem, went to a local supply house for a new fan motor and installed installed it all in the same day. LIFE SAVERS! My parents wouldn't have lasted one night, let alone three nights in August 100 degree, 100% humidity. Thank you so much Qualitec!!!

I have been with Engel Heating and Air Conditioning for many years. The service has always been…read moreexcellent both over the phone and in my house. I started using them several years after I moved in to my home. I had neighbors who used them and were very happy. Whenever, I had a problem they were there to fix it, give me suggestions, and always made sure I knew what was happening and why. I find the money I spend on their contracts taken care of what needs to be done. It is money well spent. Over all I have found their prices to be fair given the current market, tariffs, etc. I recommend them for your heating and air conditioning needs.

My family has been using Engel for years. Sadly, we reached out in advance of the recent January…read more25, 2026 winter snow storm to get a component replaced for my 93 year old mother. We were told the part was in and it would be replaced the Friday or Saturday at the latest BEFORE the storm arrived. My mother/I called on Friday/Saturday before the storm and Sunday/Monday during/after the storm. We only get voicemail and no one has called us back. We have tried THREE different numbers which all end at the same voicemail. However, our neighbor three doors up, who also uses Engel received a call back and has an appointment on Tuesday. They are getting a full heater replacement while my mother is only having a component replaced in order to control her fluctuating temperature. Unfortunately, without the new board, her utility bill has doubled! The lack of response and the unrealized and undelivered expectations for an elderly person who is trying to survive the winter with temperatures in the teens is unacceptable! Shame on Engel for the poor attention and customer service to a 93 year old woman's simple needs. Note: Engel managed her to this timeline, not the other way around.

AirLife was great. Professional and thorough. Everything was explained and broken down by cost. I…read morerecommend.

Fantastic job. Very quick to respond and very thorough. Came out within 12 hours to fix an AC unit…read moreduring heat wave. Life saving. Highly recommend

We brought hvac philly for inspection. He checked the gas furnace and immediately said that its…read moretoo old, not safe and need to be replaced. Two other hvac professionals denied this claim. It needed to be cleaned only. Hvac philly price was WAY to high compared to others. I WOULD NOT recommend this company.

I have had a very disappointing experience with hvacphilly.com. I had a ductless unit installed a…read morefew years ago and since day 1 it has not worked properly. Shortly after it was installed it stopped generating cold air. Each summer after I would have to call them back to service the equipment. I was told by another professional that the line was leaking coolant (which was evident by the greasy like substance on the copper). Instead of addressing the root cause their tech was coming out each year to just refill the coolant. I'm sure the EPA would not be happy about coolant flowing into our local water system. Moe, if you want to get this resolved you know where to find me.

I've had JA Smith servicing our HVAC system for 2years and I'm completely satisfied. They stand by…read moretheir work and are competitively priced. Their technicians are knowledgeable and respectful of our home. I would recommend them for any residential installation project or any maintenance requirements.

Our family of 5 (including 3 young kids) has been without heat for over 4 weeks due to exceedingly…read morepoor service from JA Smith and I would urge you to avoid their business at all cost. We have no clear path or timeline for getting our heat back and are extremely concerned at the integrity and competence of this business. Ours heat stopped working in the downstairs part of our home which includes the kitchen, living room and kids basement playroom. It took them 3 full days to send someone to investigate the issue despite it being below freezing the entire week. When someone finally did arrive, they told us a critical part broke and we needed to wait 2+ weeks for it to arrive. Then they brought the wrong part. Then they said the part still isn't fixing the issue. In the meantime, we've endured multiple days of below freezing temperatures, a snowstorm and multiple dinners literally wearing coats. We've tried calling the owner and his response was entirely unhelpful and apathetic. At this point, they can't explain why the system they installed one year ago isn't working. In the meantime, the service people that have come to our home have literally napped in our kids playroom couch and smoked pot in our driveway while "waiting for tech support. Attached is an image of my kids couch in our basemewhich is drenched in sweat and body odor from where the most recent techs slept. We've also spent a fortune on running space heaters to keep the house mildly functional.

I had a great experience working with Angel Heating and Cooling. The response was phenomenal from…read morethe moment Cecelia answered my call to Manny's quick and efficient repairs on my heat pump system. They use technology well for scheduling, contracts and payments which is always a plus for me, and the price is fair. I plan to recommend them to everyone.

They flooded my new basement and stuck me with the bill!…read more I had a new furnace installed with a humidifier. They connected the humidifier to the water line with a saddle valve which started leaking. I found my newly redone finished basement flooded two weeks after the install, they came and replaced the valve with what appears to be the proper install, but told me the water damage is my problem! I provided receipts for the one year old carpet and vinyl floor that has to be replaced, they refused to take responsibility and now I'm out around $10k and the basement is a mess!

Ronco Tech was probably the 7th HVAC provider that I contacted. I have a roof top unit with no…read moreindoor access. I have a home warranty. Their tech refused to come out. I contacted Angi's list. I did finally have one Angi provider that was going to come out but I lived outside their service area. So, having not had A/C for about 10 days, Ronco was a life saver. Sam was patient, courteous and kind in dealing with me. He was able to service my unit so it would run. He came back two days later to finish cleaning the coils and installing new parts. Just in time for the heat wave. If you want someone who shows up, explains the issues with recommendations to resolve them, call Sam at Renco Tech.

I contacted Ronco Tech on Sunday evening, they arrived Monday morning, quickly diagnosed and…read morecorrected the problem with no upselling or change in quoted cost. Of course, there was a charge once the problem was detected but it was a fair and honest price. The Tech was knowledgeable, answered all my questions and seemed genuinely happy to help. Ronco are my go-to for all my hvac needs.