This was one of the most unprofessional experiences I've ever had with any business. The front desk…read moreemployee was rude, confrontational, and made the entire process way harder than it needed to be. I ended up making three separate trips because of their mistakes, and each time the attitude and lack of basic customer service only got worse. The manager wasn't any better -- completely dismissive and unwilling to help fix the situation. Overall, the staff made what should have been a simple task incredibly stressful and frustrating. I won't be coming back, and I'd strongly recommend going anywhere else.

The staff members here are always so kind, patient, and attentive. I usually go here several times…read moreper month just to drop off packages with prepaid shipping labels. The reason I love this location is because if I ever experience an inconvenience, such as needing to tape a corner of an envelope or box up that I may have missed, they offer to take care of everything for me and my packages have always arrived to their destinations successfully. Also, if I ever need to pay for a package to be delivered to a destination with the cheapest shipping route possible, I am able to do so with no trouble whatsoever. You can drop off UPS or USPS packages here (and avoid the post office!) and the mail truck will pick them up by a specific hour every day between Monday - Saturday. Will continue to do my business with AIM Mail Center! Loved them for years.

Worst delivery ever !! What the hell is this I have instructions to leave packages on the chair.read more

I came here to return a package. I was glad this place accepted hazards material because I heard…read morenot all place handles them. I got what I needed shipped with no problems. I just hope they can expend the same amount of incoming material to ship like this one. I was happy with my service. Thank you

Great service! I was originally across the street at DHL to drop off a return and needed a bag to…read morepackage it in but the said they didn't sell any? When I arrived at The Shipping Center the man working the front was very kind and efficient, he found a box large enough for my return and even cut it to size so that it fit perfectly and wouldn't move around during transit.

Usually, I don't write reviews, but these guys deserve it! They provided excellent service with a…read morevery personalized approach. They helped me find the most suitable option and rates for the package I needed to ship. I definitely recommend them!

Best live scanning in OC! The staff were professional and efficient with their time. My shallow…read moreprints are challenging to get and she didn't stop trying until she got them. The rolling fee is $25 plus the DOJ and/or FBI fees. I was in and out in 5 minutes. They are training another person to live scan so I can assume the nonexistent wait time will remain nonexistent.

This place is excellent for a personal mailbox and any other mailing services you may need. The…read moreservice is efficient and professional.

The guy working there is awesome and this Mail store has everything you need and great prices. I…read morecame in for finger print appt and I was in and out in less than 5 mins. Thank you OC MAIL!

I had my fingerprinting done at this location. Susan "helped" me. She was one of the most impatient…read moreand rude service providers that I have ever met. It takes patience to work with someone who is trying to get a good fingerprint. She didn't provide much instruction, but she was very condescending and impatient when you messed up a fingerprint. I would not recommend using this business for fingerprinting.

Been going there for years and years! Always pleasant and friendly service. My go-to notary service.read more

I need a mail a return item and Amazon won't let me return my broken kindle to Amazon fresh, but I…read moreseen this Mail center, all the time when I go to the shopping center over there and I needed like a shipping label to return an item on Amazon and they were able to and they were also able to ship out the broken candle that I need to return. They were very, very nice in there.

The Box Zone has been a huge help for us over the years, especially when it comes to packing some…read moreof the most fragile and irreplaceable pieces we own. Brandon is usually my main point of contact, and Aaron is always there helping make sure everything gets handled properly, but honestly the whole team knows exactly what they're doing. I've brought them some incredibly complicated items to pack, and every time they somehow manage to make the boxes feel absolutely bulletproof. It's not easy trusting people with valuable antiques and collectibles, but they consistently do an amazing job and give me peace of mind every time something ships out. Highly recommend!

Amazing service with any boxing or packaging needs. They have rows of varied sizes. I would be…read moreabsolutely shocked if you brought something in to be boxes and they didn't have the right size. Packing supplies galore too. Come here for all of your needs. They are helpful and will lend some advice if needed. Great pricing too!

Great service friendly family atmosphere Love this place…read more Great location, grab your mail and take a beach walk!

These people could not have been more helpful with my shipping project. They truly went above and…read morebeyond, saving me multiple trips around town by brainstorming creative solutions to every issue that came up. It felt like being in a small town and I was so beyond grateful. I can't recommend them enough.

If you are looking for reliable and prompt mail service, this is it! They never missed or misplaced…read moreall my mails. Even the packages are delivered to overseas locations when I am traveling. Kevin is very professional and kind. I look forward to use his services for many years to come.

Great service! Kevin is super friendly and helped us quickly with setting everything up. Everything…read morewas smooth, fast, and stress-free. Highly recommend!

My neighborhood go to! Always so helpful and never once had…read morea package go missing or damaged using them. They always have the cutest trinkets and last minute add on in the shop aswell. I must say these people deserve millions, there isn't a single visit I make here without witnessing an ungrateful neighbor treating the staff poorly. I will however say the staff handle all the "better than thou" attitudes so professionally proving they are indeed better than all the mean soccer moms in eternal rushes. So please everyone be more kind! Or take it out on your sugardaddys at home. Leave the hard working crew alone.

Joseph and his crew are top notch. Friendly and professional…read more The store is always clean and well staffed. Could not be more impressed and satisfied with Newport Beach mailboxes & more