The staff members here are always so kind, patient, and attentive. I usually go here several times…read moreper month just to drop off packages with prepaid shipping labels. The reason I love this location is because if I ever experience an inconvenience, such as needing to tape a corner of an envelope or box up that I may have missed, they offer to take care of everything for me and my packages have always arrived to their destinations successfully. Also, if I ever need to pay for a package to be delivered to a destination with the cheapest shipping route possible, I am able to do so with no trouble whatsoever. You can drop off UPS or USPS packages here (and avoid the post office!) and the mail truck will pick them up by a specific hour every day between Monday - Saturday. Will continue to do my business with AIM Mail Center! Loved them for years.

1 STAR -- BEWARE OF THIS PLACE. NEW OWNERSHIP, BIG PROBLEM…read more I went to AIM Mail Center to ship 10 packages. I paid the amount I was quoted and left. The next day, I got a call from Julie saying the rates had been entered incorrectly because a different package rate had been used. Fine -- mistakes happen. I said, "No problem, just charge me the difference." That's when things got ridiculous. The "difference" turned out to be $55. When I questioned the charge, the excuse I was given was that "the post office won't send it." I pushed back because that simply didn't make sense to me. Instead of explaining the charges clearly or trying to work with me, Julie refused to send my packages at all. So let me understand this: I come in with 10 packages, pay what I'm quoted, leave, and then get a call the next day saying I owe another $55 because the wrong rate was entered. When I question it, I'm told the post office won't send it -- and when I push back, you refuse to ship my packages. Absolutely unacceptable customer service. Apparently private mail centers can add their own fees and charges, and I was told I had received a "discount." Thanks, but no thanks. I'd rather know exactly what I'm paying and not be surprised afterward. BEWARE OF THIS PLACE, especially under the new ownership. This was not the customer service I experienced here before. I'll be taking my business elsewhere. Support your local post office.

I needed to drop off some packages on my way back from the dentist so I stopped at this FedEx. It…read morewasn't crowded so it should have been easy to get everything dropped off without waiting in line holding packages. Quick and easy to get in and out of the strip mall however half of their machines were broken and the employees didn't know what to do about it.

FedEx Ground shipments dropped off here are super unreliable which makes no sense when they have a…read morewhole FedEx Ground truck that sits in the warehouse to load shipments into. Even when you drop off well before the 5:00 deadline, they often get held an extra day which screws up delivery commitments and makes everyone look bad. For example, out of 6 shipments dropped off on Friday, only 3 have been scanned as making it out of here and in transit from the FedEx Ground hub. The others just say "In FedEx possession" Now, instead of a shipment getting delivered over the weekend or on Monday, things won't get delivered until the middle of next week. I've had much better luck dropping off ground parcels at FedEx Offices.

Been coming here for the past 6 years for various services. Quick, easy, always accommodating. I…read morebelieve the original owner ended up retiring (good for him) but they kept everything the same. Live scans, passport photos, mailing services, mailboxes they do it all! Thanks to the cool gal for helping me with my passport renewal packet, sorry for being so chaotic lol

Great service! I was originally across the street at DHL to drop off a return and needed a bag to…read morepackage it in but the said they didn't sell any? When I arrived at The Shipping Center the man working the front was very kind and efficient, he found a box large enough for my return and even cut it to size so that it fit perfectly and wouldn't move around during transit.

I came in to get my LiveScan done yesterday. The staff was so helpful and informative. They even…read moredouble checked with me to make sure I hadn't overpaid or been over charged (I paid online and came in using a token). They made the entire process seamless for me, which was so appreciated, because I've never had it done before. I don't have very good fingerprints and the woman helping me really took her time to make sure to get the best possible prints for me, even when multiple fingers needed to be scanned 3-4 times. She was direct, knowledgeable, clear, and was patient with me asking questions or for clarification. I'm glad I came here instead of going to a larger chain store, because I felt I was taken care of and looked after, while still only needing to be in the store for 10-15 minutes. I would definitely recommend them to anyone who needs the LiveScan service and if I ever need to do it again, I would come back to this location.

Best live scanning in OC! The staff were professional and efficient with their time. My shallow…read moreprints are challenging to get and she didn't stop trying until she got them. The rolling fee is $25 plus the DOJ and/or FBI fees. I was in and out in 5 minutes. They are training another person to live scan so I can assume the nonexistent wait time will remain nonexistent.

The guy working there is awesome and this Mail store has everything you need and great prices. I…read morecame in for finger print appt and I was in and out in less than 5 mins. Thank you OC MAIL!

I had my fingerprinting done at this location. Susan "helped" me. She was one of the most impatient…read moreand rude service providers that I have ever met. It takes patience to work with someone who is trying to get a good fingerprint. She didn't provide much instruction, but she was very condescending and impatient when you messed up a fingerprint. I would not recommend using this business for fingerprinting.

Lisa is always helpful, friendly and knowledgeable. I only bring my packages to mail to this store…read moreanymore.

Lisa was excellent! Very patient with a somewhat complicated notarization process…read moreWe will always use A-1 Mail!

Very helpful staff! Friendly and knowledgeable. This place has all the basic needs and they helped…read moreus with solutions to oversize packaging problems.

Definitely come here. The box pricing and quality for the most part is better than everyone else…read moreand if you're doing a big move they deliver all the supplies Friendly staff. Happy to help. They have everything

These people could not have been more helpful with my shipping project. They truly went above and…read morebeyond, saving me multiple trips around town by brainstorming creative solutions to every issue that came up. It felt like being in a small town and I was so beyond grateful. I can't recommend them enough.

Great service friendly family atmosphere Love this place…read more Great location, grab your mail and take a beach walk!

Walked in for notary services and walked out within 15 minutes. $30 per signature. Very pleased…read morewith the service because we walked in around 6pm and closing is 6:30pm. Correction: $15 per signature

If you are looking for reliable and prompt mail service, this is it! They never missed or misplaced…read moreall my mails. Even the packages are delivered to overseas locations when I am traveling. Kevin is very professional and kind. I look forward to use his services for many years to come.

My neighborhood go to! Always so helpful and never once had…read morea package go missing or damaged using them. They always have the cutest trinkets and last minute add on in the shop aswell. I must say these people deserve millions, there isn't a single visit I make here without witnessing an ungrateful neighbor treating the staff poorly. I will however say the staff handle all the "better than thou" attitudes so professionally proving they are indeed better than all the mean soccer moms in eternal rushes. So please everyone be more kind! Or take it out on your sugardaddys at home. Leave the hard working crew alone.

Joseph and his crew are top notch. Friendly and professional…read more The store is always clean and well staffed. Could not be more impressed and satisfied with Newport Beach mailboxes & more