Amazing help! Just when needed. Very nice people with good heart. We were helped immediately read more

My second generation 2015 Toyota Tacoma clear coat was peeling really bad on the cab and hood. I called Aiea Collision Center on Kahai Street and asked Scott T. if he could provide me with a quote to repaint the hood and the cab. He gave me a quote and an appointment date.. The truck was taken down on a Monday and was finished on a Friday. The truck looked new. The paint was nice. It matched the rest of the truck. I was very pleased with his work. The hot sun and UV rays really kills the paint on your vehicles in Hawaii. I am glad that businesses like Aiea Collision Center and the people behind the organization takes pride in the work they do. read more

Amazing service and kind people! I dropped off my car at Aiea Collision Center to fix my front bumper and I couldn't be happier with the experience. The owner and the entire team were so nice and welcoming. They took care of my car right away and made the whole process super smooth and stress-free. Everyone I spoke with was helpful, honest and professional. You can tell they really care about their customers. My bumper looks brand new -- they did such a great job! I highly recommend Aiea Collision Center if you're looking for fast, reliable and friendly service. Thank you again for taking care of my car so quickly! read more

Really had a good experience with these guys! Hard to find fast and reliable service with great outcomes these days. They were very quick to respond and always updated me about my vehicle. I would recommend this place to anyone and everyone! read more

If you get into an accident and want your ride to get fixed right the first time, look no further as this shop is A+ all the way. I was so happy to hear that this place was on my insurance companies list of preferred shops as I didn't want to go to the shop Allstate sent me to (the guy's insurance that hit me). So far I have been here three times and all three times, I was really happy with the work they did for me. Scott who I'm assuming is the owner is the one who does the estimates or at least is the one who has done mine. He is pleasant, takes a bunch of pictures, asked me some questions of the accident. They were so busy that I had to wait for a couple of weeks to bring my car back to get fixed but that's ok as they squeezed me in earlier because I was really hoping to get my car back before a certain day. Scott took a look at the schedule and bumped me up. I was so happy that I could of gave him a hug! But thankfully I contained myself. I'm sure Scott would of been like calm down Ward, but yes I was that happy. After I dropped my car off I asked how long it would take before I could get my baby back, they told me up to three days depending if they see anything that needs to be fixed behind my bumper. 3 days was perfect as I needed my car back before the weekend. Another thing I like about this place is that if they know the insurance company is getting you a rental car from Enterprise, they will call them up to come to let them know to have the shuttle come and pick you up. Now that's service. As I was driving around doing my errands, I was surprised to hear Caroline's ( she is the lady behind the scenes, the master controller so to speak ) voice as she called me to let me know my car was finished. I was so thrilled that I rushed home to drop off the things I had in the rental car. returned the rental car and got shuttled back in time to bring home my baby! Thank you Scott, Caroline and the rest of the hard working gang at Aiea Collision for always, always taking care of my vehicles! read more

Aiea Collision Center - Dropping off my baby - Body Shops Near Me - Honolulu, Hawaii

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I needed some body work done and my friend who works for a car dealership recommended Aiea Collision Center. The damage was significant enough though where I decided to go through my insurance company and they too recommended Aiea Collision Center. They made the process so easy! From scheduling an appointment for estimate to dropping off my vehicle to get the damage repaired. The staff is a pleasure to work with. My insurance company said that the repair could take 8 days, but Aiea Collision Center did it in less than 3! My car is looks factory new! You'd never know there was ever any damage at all! I am so happy I went with them for the repair! read more

Aiea Collision Center - This is the after, it looks absolutely perfect! - Body Shops Near Me - Honolulu, Hawaii

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A buddy referred Aiea Collision Center to me. I gave Scott a call and he said come in now to get an estimate. After the estimate he asked when I could drop my car off. So quick and easy. I had Great Customer Service, Top Quality Workmanship and Very reasonable prices. Mahalo Scott! read more

While my RAV4 still had paper plates..a gigantic rock probably measuring 6 inch in diameter crashed into my front frame and took out my side mirror on H1. After my shock and relief that it didn't go through my front windshield and injured me I called my insurance carrier to report it. I have Geico and decided to get an estimate in person instead of the on line one. Because my car is brand new (2 weeks old) wanted to make sure that it was a company that knew how to repair Toyotas. After I made some calls to trusted car friends a few recommended Aiea collision center. I am so impressed with their professionalism. They gave me a detailed estimate, then let me know when parts would be available. I took the car in and it was out in a few days. And when I picked it up they even washed it! The service was so professional and the workmanship was great! It was restored back to brand new again! So happy with their work I would recommend them to friends! Thank you so much! read more

What do you do when you or someone in your family get into a fender bender? One of the places to go to is Aiea Collision. Contrary to their name, this business is NOT located in Aiea. Instead, it is located in Kahai Street near Kalihi. My automotive dealer recommended this place. Actually, all Toyota dealerships recommend this place. Aiea Collision also is approved as a repair center in the All State Insurance network, which means you don't have to be the middle man when the repair shop start settling the costs of their work. It's almost a hands off process. You just need to mention which repair shop you're taking your car to. The rest is taken care by them. Their work is next to perfect. The dents and scrapes are gone as if the accident never happened to the car. It shows they take pride in their work and their customer service is very professional and courteous, especially for someone whose had his first vehicle accident ever. I highly recommend this place. read more

I had a big dent in the corner of the rear bumper of my Nissan that I was getting tired of looking at. I saw several videos on YouTube on how to pop this kind of dent back out with hot water or a heat gun, but before I went with the DIY route I decided to get a professional quote. I had driven by Aiea Collision Center (ACC) several times when they were in Aiea, but they've since moved to Kahai Street off of Nimitz Hwy in town. I emailed pics of the damage to ACC and Gary responded within an hour or two asking if I could bring the car in. I had my wife make an appointment just for a quote but upon arrival she was told it could be fixed within a few minutes. Scott took over and was able to pop out the dent in no time. If it wasn't for the paint that was cracked in the initial impact, there's little evidence of the previous damage. These guys are awesome and I can see why they've got such a good rating here and an A+ with the Better Business Bureau. read more

This place is magic. Scott and his team handled just about every single aspect and put us at ease. I knew from the start that my car would be in excellent hands. Scott handled all of the insurance claim paperwork on his end, did the estimate, ordered our parts, and kept us in the loop every step of the way. This is what you call EXCELLENT customer service. It's so rare nowadays and so refreshing when you come across people who genuinely care AND provide quality work. We were able to pick up our car within a matter of days - which I'm sure depends on the type of work you need done. But regardless, we always knew the status of the vehicle when we asked. No stress, no worries. When it was time to get our baby back, she looked amazing. They did a great job with the body work and the paint job. I've been in many other fender benders, unfortunately, and have seen the work of other shops. They don't quite compare to Aiea Collision Center. They have truly mastered the art of great, honest quality work and amazing customer service. I HIGHLY recommend Aiea Collision Center. Don't bother calling around or getting recommendations from your insurance company. Go with Scott and his team. You won't be disappointed. read more

Friendly staff and super fast service! My car was damaged for a while because I was looking for reputable repair shops and was recommended by a neighbor to come here, definitely recommend . They even color matched spot on which is difficult because my car has faint hues of "glitter" if you will. Got my car back in a week, 3 days earlier than predicted! read more

Aiea Collision Center - There was more damage, than the photo, it was headlights, hood and much more - Body Shops Near Me - Honolulu, Hawaii

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I just had my Rav4 repaired for some minor damage (a Tacoma backed into the left corner of my car and took out the tail light, smashed the bumper and dented other things). After the GEICO estimator gave me the details of the work, Caroline (office manager) was super nice and explained everything in detail. I dropped my car off and several days later the repair was finished. They are so professional - no wonder Toyota takes their vehicles there for repairs. I am a satisfied customer and am highly satisfied with their work. Quality, professionalism and great communication. I give them FIVE STARS. read more

On my way to pick up my daughter from school, I was rear ended by a gentleman at the stop light. My rear bumper was damaged. His insurance admitted fault after about two weeks. He had Allstate insurance and they had recommended Aiea Collision Center. I honestly had never heard of this place. Allstate did guarantee all the repairs for the life of my car. So I decided to go ahead and get my estimate and repairs done here. Scott the manager did my estimate and it only took approximately five minutes. However, I did have to wait six weeks before they were able to schedule my car to actually come in and get the repairs done. This place is really busy! I brought my car in on the schedule day and dropped it off. They promised my car would be repaired within two days, and they were good to their word. The bumper looks amazing, like new! I definitely would come back here for future repairs on my car. read more

Aiea Collision was very responsive and keep you up to date on the status of your vehicle. Scott T. was very professional and explained all the steps for the repairs. They made sure to arrange for rental vehicle as well. Great job, strongly recommended! read more

Amazing friendly and timely service with second to none Quality....Mr Tanaka and staff are terrific! I highly recommend them

If it wasn't for meeting the owner upon my initial estimate, I wouldn't have come here. He was extremely pleasant; however, based on my several interactions with Gary, he leaves little to be desired. read more

Getting into your first accident is NO fun. Luckily my car insurance recommended Aiea collision center to me and they made the whole process less stressful! I first came in for an estimate, they took pictures of my entire car, took a quick look then gave me an estimate that day! The estimate probably took 10 minutes max. Next, they scheduled my appointment for the repair. Even though I had to wait 2 weeks... it was well worth the wait. I'm guessing they're really busy which is a good sign!!! They said it would take 3 days but it took less than that... I was so happy! When I came in to drop off my car/pick up my car, they coordinated with the rental agency to pick me up and take me to Aiea auto collision. It seems they have a good relationship with my rental car company because they coordinated the pick up and drop off for me which was one less thing for me to worry about (I.e. coordinating with my bf to take me to the rental car agency, which would be such a hassle). Overall I was EXTREMELY happy! They made this experience so much less stressful and were very efficient! I will definitely be back (but crossing my fingers this doesn't happen again)!!! But if anything were to happen to me or anyone else, I would definitely recommend this place! Side note: this place is not located in Aiea but is located relatively close to downtown so it is very convenient!!! read more

Mahalo to Scott Tanaka and his staff at Aiea Collision Center. They did an outstanding job, delivered ahead of schedule and their price was VERY reasonable. I had a replacement body part for my vehicle that needed paint. Paint match can be tricky when there's metallic flake in the color. Not only did they match the flake and color, but they also did an incredible job with the clearcoat. 10/10 Would Recommend read more

Aiea Collision Center - Top is the old part with a broken mount on the back side. Bottom is the replacement part that was painted to match. - Body Shops Near Me - Honolulu, Hawaii

My new car was hit in an accident and there was extensive damage to both right-side doors, center frame, and rims. The doors had to be replaced, rims refinished, and frame corrected so that the doors would shut all the way. It was such a stressful time. I was referred to Aiea Collision Center by a friend. I am so glad that I had my car repaired by this shop. The results were perfect and they were done almost a week early. Although the car was excellently repaired, it was the customer service that really wowed me. I really felt like they cared and their communication was so thorough, professional, and KIND. Thank you, thank you! I hope I never have to have my car repaired again but if I do I will 100% return to Aiea Collision Center. read more

ACC did an amazing job fixing my truck's back bumper and tailgate. A lady slammed into the back of me a few months ago and bent everything to the point of no return. The turn around for fixing it was ONE DAY, which already blew my mind. Then, when I showed up to pick up my truck I couldn't believe my eyes. A shiny new booty for my 90's Ranger. Couldn't have been a more pleasant experience! I'll be back here for sure. read more

Aiea Collision Center - Right after the rear-ending :( - Body Shops Near Me - Honolulu, Hawaii

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The good: These guys took my car on a Monday and was done 2 days early. The car rental was convenient and they arranged pick-up and drop off to and from the shop. So good! But the fact that they got done early was awesome. The bad: They finished my car on Wednesday. But i only found out they were done when I called on Thursday because I don't answer calls from #'s I don't know. Also my dumbass didn't bother to check my messages. SMH. Aiea Collision Center, thank you for doing such an awesome job! But I hope I don't have to see you guys for a long time. Mahalos! read more

My car has seen more than its fair share of bumps and bruises and Aiea Collision Center has always been great and professional in repairing my car. So great that I come back time after time because I can trust them to do quality work at fair prices. Their customer service is the best and I always pick up my car very satisfied with their work. It's such a relief to be able to take your car to someone you can trust. read more

Everything about this place is awesome. From the customer service to the response time to the turn around time from when we dropped our vehicle there..best place ever and very quick. read more

Mahalo Nui Loa to Braddah Scott and his entire crew. Paint job was unrealzzz, Cherry, Hammah and solid. Clean mirror glass coats just like drive'n em brand new right off the car lot! Mayjah fast turn over even w/ Da amount of job had to be done. Convenient and professional customer service, arrangements and updates too!! You gotta blast your vehicle over hea for on point results... read more

Found this place through my insurance when a guy rear ended me last year. Aiea Collision Center is less than 5 minutes away (right off of Kam Hwy) from where I live so it's very convenient. Easy to miss, so just look for Texaco and they're right behind them. You need to set up an appointment for an inspection so they can provide you with an estimate. Once that's provided, you provide it to your insurance. When that's approved, you email Aiea Collision Center and then they will set up an appointment for the repair. Just recently, I found some kind of weird (what looks like liquid) stain on my roof. Luckily, my car was purchased with a Xzilon warranty when I bought it, so that protects you from all kinds of damages that can occur from nature. Being that my car isn't protected by a garage at both work and home, I knew this was a protection I needed. My car's dealership couldn't figure out what the damage was caused by, so they told me to contact Xzilon to figure out what could be done. When I took my car to Aiea Collision Center for the inspection, Scott told me that it would be an easy repair (sanding and repainting) that would allow me to have my car back within 2 days. The only thing about this place is that they are busy! Don't expect to get your fix right away. For this most recent repair that I need done, I was given a date a little over a month away to bring my car in for the repair. Luckily, it's nothing too major, so it's okay that the date is so far away. Keep this in mind when deciding to choose this place. Maybe ask ahead of time what their appointments look like. I'm not sure if they're always busy like this, though. I don't remember my visit here last year taking more than a month to come back for the repair. This place is legit, though. They do a really good job and once you do have an appointment set up for the repair, they're quick! Customer service is always top notch. Ask for Scott. He's the guy I've always received service from here. I've never had any problems with him. read more

Picked up my car yesterday & they did an awesome job!!! It also looks like it got a car wash. Not sure. Anyway, I've spoken with Scott, CJ (Geico Adjustor) & another older gentleman (Sorry, forgot name) & all three were very polite, thorough, & helpful. Great customer service is always a plus!!!! My car looks amazing!!! I had to have the entire bumper & backdoor replaced & you would've never known this car was in an accident! We are so impressed & pleased with their work! Thank you Aiea Collision! read more

Aiea Collision Center - Bumper & backdoor (trunk door) were completely ruined in an accident ... But you'd never know looking at this pic! - Body Shops Near Me - Honolulu, Hawaii

While enjoying the beach with family and friends one day, some donkey in a POS truck decided to burnout in the rocks, flying rocks in the air hitting several cars including mine, causing a lot of little paint chips and nicks all over the driver's side, front bumper area, hood and roof of my truck. Some chips so bad it went to metal. The truck left the area and made a claim with my insurance. Went to see Scott and Aiea Collision Center. He was very friendly, knowledgeable, and took numerous photos of the damaged areas. He was able to fit me in a couple weeks later. After about 3 weeks, I got my truck back and was very happy with the quality of work done. Thank you Scott and the employees at Aiea Collision Center for taking care of my baby. I would definitely would recommend this shop to others. The price seemed reasonable, even though I only had to pay my deductible for my insurance. read more

Customer service was incredible. Everyone is so nice and courteous. My truck looked great after it was done! They even washed her and gave a hand sanitizer for free. Can't say enough good things about Aiea Collision. That's how every business show be. Mahalo!!!!!! read more

Came here to repair my whole rear bumper & trunk from a collision on the freeway (wasn't my fault, thank gosh). Just finished doing my estimate with Geico & Aiea Collision Center was one of their picks to get my car repaired. My mother had gotten her car fixed here too before & she told me to see if they had openings for my car that same day after the estimate. Drove here & walked into the office. The office guy (not the owner) looked over my estimate & said the next available date was Nov. 27! What?! I can't wait that long! Keep in mind it was October 12. So I declined & started walking out of the office, thinking of other places to go to because I've had it with driving with a huge dent on my car. Luckily, while walking back to my car, the owner stopped me & said "was he able to help you?" I said "no because you're next available day is in late November." He asked which car was mine & I pointed at my Toyota Yaris. He said "wait here." Within 10 seconds, he came out of the office & said "I'll take care of your car." I was in shock! I was so happy! He took my car right then & there! My car was estimated to take 2 weeks in repair which was reasonable. I got a phone call a week later saying my car was ready for pickup! Hooray! When I got to the shop, the office guy said they had all the parts for my car in stock, that's why it was faster than estimated. I am so happy with the results! It looks brand new again! Thank you so much Scott & your crew for making my car look great! Highly recommend this place! Especially if you have a Toyota! read more

Aiea Collision Center - Before repairs... - Body Shops Near Me - Honolulu, Hawaii

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From estimate to rental car to body work, Aiea Collision Center is great! I had my estimate done at the Aiea location and had my repair done at the new Kalihi location. Customer service was excellent! They put my worries at ease! The repair done on my car was amazing! Looks like new again!! They really have their process down! Thank you Aiea Collision for your exceptional service! It is hard to find a business that provides a great product/service AND great customer service! I would definitely recommend Aiea Collision!! Thank you to the jackass that backed into me. read more

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After 2days of picking up my brand NEW 2018 CamryXSE at Servco Toyota, I got into an accident at a parking lot in Kapolei. Another vehicle that was parked across of my Camry started to reverse out of her parking stall when I was already half way out of my stall FIRST. Even when I stopped right away when I noticed from my back up camera, the other vehicle kept continuing to reverse towards my car without any awareness and unfortunately the other car hit my rear passenger side and left a HUGE dent & tiny scratch. Aiea Collision was one of the preferred auto repair shops from my All State insurance. I have made the BEST decision to choose Aiea Collision out of the 4 other auto repair shops preferred from my car insurance. From the very first day I came to Aiea Collision on Thursday Nov2 to get my estimate done, I had a good first impression of this place. As I stepped out of my car door I was greeted immediately from Scott, aka the Manager. Scott knew it was me as soon as I drove into their driveway because I made an appointment early at 7:30a to get an estimate, so he was expecting me and did my estimate & inspected my car right away when I got out of my car. It only took him no more than 5mins to do! After he was done with the estimate, Scott gave me the option to get the repairs done at their shop or another place but I decided to stick with Aiea Collision because of the good reviews that I have previously read on yelp. He then told me that their next available appointment to get repairs done would be on Dec18, yikes I didn't want to wait that long to get my car repaired! BUT Scott told me after, that he will make sure he'll get my car in much sooner to start the repairs when their schedule is clear. I definitely was okay with that! The following Monday (Nov6) after I got my estimates, I received a call from Scott saying that I can bring in my car to start repairs. I was soooo happy that he called to tell me that. So I dropped off my car to Aiea Collision that Monday afternoon. Gary the front receptionist was nice enough to call Enterprise for me to get my rental car, luckily I had coverage for that through my Allstate insurance. It took 5days to get my car damage repaired. Yesterday, I picked up my car & it looks so brand new again like nothing happened!! Also, it's so nice of Aiea Collision team that they washed my car before I picked it up cause I know that it was kind of dirty when I dropped it off for repairs lol. I just want to happily thank Scott & his team for taking good care of my car & doing such an awesome job of removing that huge dent & tiny scratch on my rear passenger side because it's long gone now! Specially to Scott for providing one of the BEST customer service that I have experienced. I would recommend others to come here for any repairs. I have no regrets or nothing negative to say about Aiea Collision. They definitely deserve my 5star rating! ;D read more

Aiea Collision Center - AFTER! - Body Shops Near Me - Honolulu, Hawaii

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The representative I spoke with in the Aiea Collision Center Office gave only "Gary" as a name. Gary had limited communication and social skills, and an agitated aggressive manner. I was trying to provide the Allstate estimate, and ask him to change his disposition because it was offensive. He told me if I don't like his Customer Service skills then I should take my business elsewhere. I couldn't trust the service with communication like that. So, I left the shop. read more

My car insurance recommended Aiea collision center and several others. so glad i chose Aiea Collision Center. Staff super friendly and professional....they fix my car in a speedy time frame! Mahalo to Aiea Collision Center!!! read more

I normally don't EVER write reviews, however this place was the most efficient in terms of quality, length and customer service. I dropped my vehicle off at 6:30am today and although they told me it would be a 3 day job, it was finished the same day! My truck was very filthy and they even wiped it down as if they just washed it. Mahalos to Scott, Caroline, Gary and staff who helped with the vehicle! read more

Aiea Collision Center - Before - Body Shops Near Me - Honolulu, Hawaii

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My car needed a quick fix because of an unfortunate incident. STRESS! My insurance carrier needed to do an inspection, so they could cut me a check for the damages done. More stress. A single trip to Aiea Collision Center saved me a bunch of time and money. Not only did they do my insurance inspection there, they were also able to squeeze my car into their busy schedule to get it fixed sooner rather than later. It took way less than the estimated 1-2 weeks to get my car fixed and I was a happy camper. (My car looks great now!) Because my incident was covered by insurance, I only had to pay my deductible and a little out of pocket for something extra that I had asked them for. Overall, Aiea Collision Center was quick and painless. Serious one-stop shopping. I definitely recommend these guys for autobody damage and a quick turnaround. read more

Aiea Collision (Kalihi location) did a great job on repairing the hood dent (mango fell dead center) on my 2013 Santa Fe GLS. Solid customer service from the office handling insurance stuff and communication was on point They even completed the work a day earlier than expected! Great first experience, no complaints! Mahalo Scott and Caroline! read more

These guys are the best! Referred by geico. They have a geico estimator at their location that checks out damage, orders the items needed for repair, cuts out a check and schedules the drop off before you leave within 15-30m. So I got there within the same week as the accident and met with the geico estimator. She scheduled my repair to be done Nov 7th. Since my car had minimal damage the shop owner says I could be squeezed in a week earlier! So I drop off my car Halloween morning at 730. The guy at the front desk calls enterprise to pick me up for a rental, awesome. That day around lunch time I recieve a call that my car will be ready for pick up by 3... SAME DAY! if I knew how fast it would be I wouldn't have gotten the extra protection for the rental lol. So I gather up cash for my deductable, head over by 4 and my car is cherry! New bumper, sparkley and clean. I had purchased a plate for my safety sticker but forgot to mention that I wanted the sticker placed there from the old bumper... it was done anyways. Thank goodness for people that have common sense! I would highly recommend this shop for any auto repairs you may need. They always look super busy so that must mean they are amazing at what they do. read more

Great service and reasonably priced. Dropped my car off at the Kahai St. location mid-morning on Monday and it was ready to be picked up on Wednesday. The work was beautiful! The staff is really nice! Thank you to Scott and his amazing team!!! I very highly recommend 'Aiea Collision Center! read more

Went to the Kalihi location. Craig and his tech were the best! Great customer service and they did a awesome job on my BMW.