Worst hotel experience!!!
Do NOT stay here!!!!
It's a TOURIST TRAP!!
Stay somewhere else!
What you see in the website it's a lie!
You will be disappointed as soon as you get to the hotel.
First of all we got to the hotel and I had called the hotel 2 weeks before our reservation date to see if we could do an early check in and they said yes. We wanted to check in at 12 so that we could go do our wine tour at 1pm. When we tried to check in, we were told that they only had 1 room ready, and told them that they had promised to have 3 out 4 rooms ready by 12pm.
And then, at night right before going to bed, my sister complained about not having ANY water in her room, she mentioned that she couldn't flush the toilet, take a shower and brush her teeth. She had to go to my room to get all those things done. We let the receptionist know about the issue and they said that the guy from maintenance was already gone and he could go check on that tomorrow morning.
Worst part of our night was to realize that our heaters didn't work and we were all freezing all night. We didn't have any extra blankets and the night was super cold. We had to wear different layers of clothing to keep ourselves warm so you can imagine how uncomfortable it was to sleep like that.
Next morning we ALL wake up to find out that we don't have any water and electricity in any of the 4 rooms where we were staying. We all wanted to shower, brush our teeth and take a shower and none of us could do it.
We couldn't even charge our phones in the morning and get our makeup and hair done due to not having electricity!
It is unbelievable that we didn't have the essentials at the hotel! The power shutoff was a complete lie because they said it started that morning but in reality, we were already having issues the previous night. I'm sure this is a problem that happens often. It is a complete rip off and people should not be paying so much money to experience a "motel experience".
Overall the hotel is a complete disaster and it isn't ready to have guests. Construction is super cheap and it makes you feel like you are staying at a $30 dollar hotel, which I'm pretty sure a cheap motel would be a lot better than this hotel and have a warmer place for guests and the essentials such as water and electricity. People really need to stay away from this hotel, or at least be warned about all the issues.
We all left upset, mad and with no hopes of ever coming back to this place. I still can't believe I paid so much money to have such an unfortunate experience. read more