Jolie was nice and did a good jo. I would recommend I will…read morebe returning. No waiting and service was great

My favorite place! got a deluxe pedicure with Tony and he was great! Amazing vibes drinks and…read moreservice

This is my nail spot I stop by on my way home from work. I am the first one in the chair on…read moreSaturday. It's clean and they are very welcoming. Christine is usually the one who checks you in and out. She will check on you to ensure you are happy with your service, as of yet no complaints. Until I find a shop closer to home, my routine will stay the same. See you in two weeks. ***Under New Management*** I was here during the hand off and they're grateful we are still here to give them a try.

I ended up crying for 2 hours after leaving the salon…read more.. My nail is still recovering from Dawn not filing them correctly. She essentially filed my natural nail in the weirdest shape... which led to Mike giving me the worst dip I've ever had... Right before my graduation photos . I do want to say everyone is friendly and nice but they don't provide good services. I go into the salon to get a $35 gel manicure on my natural nail and left with dip with tips at $40, I DID NOT WANT a dip set but had to get it because Dawn ruined my shape. After trying to get me to buy the Mani / Pedi combo for $90 for a while, I declined as I just wanted a simple gel mani, they sat me down to the worst nails I've ever gotten. It started by me asking if Dawn could smooth my nail and make them even, as in they were jagged... Photos are included. After she filed my index finger to the point that it looked so bad that my girls' group chat told me I should leave immediately and the salon had to get "their best nail tech" Mike involved. She also cut my long nails down much further than I asked. They said Dawn didn't understand English and that is why she filed them to look like that... No one asks for the way she filed them, so I think it was carelessness. After they realize how unhappy I was, they brought the manager over and had Mike tell me I now need to get the dip to fix the ruined nails... The dip was so bad, there were literally holes in the dip polish, they were uneven and sharp. I had to file them and fix them when I got home!!! I ended up spending 3 hours and 30 minutes in the salon (should have been an hour) and was so exhausted by the experience that I just left after I saw how terrible my nails looked! I soaked them off at home the NEXT DAY because they were embarrassing. I paid $40 + $8 tip for one of the worst nails I've ever gotten. The fact that the nail techs can't even smooth out nails (who wants sharp, uneven nails) is telling of the experience to expect at Empress. I hate leaving negative reviews but I will be honest, this is my experience and any business that provides me with such a bad service that I end up CRYING because of it.. makes me think people should be aware.

Kim was amazinggg She not only was very talented and…read moreoffered great services But she didn't hurt me one bit In the past I had people hurt me with that machine they use and she didn't do that one bit On top of that the nails turned out great I highly recommend this place especially Kim I liked the place it was very modern and kept very clean.

Terrible experience, didn't file or cut down my nails and when I asked her to she said she has…read moreanother customer and I can do it at home as if I wasn't a paying customer. Extremely unprofessional environment

The staff is kind and attentive. My nails always look great. The shop is always clean.read more

Terrible! Extremely rude, if I could report this business I would. Called to ask a very simple…read morequestion about if they take a specific card and she hung up on me, I called back and she didn't answer. My husband called to ask on his phone and she also hung up on him, and would not answer either of us, when we called back. I rarely ever leave reviews I'm literally so shocked and disappointed.

Anna has always been great with me. Does a wonderful job and is very skilled. I don't tend to get…read moreanything too complicated or crazy, but I love my nails whenever I'm get them done here. Thanks Anna!

LITERALLY THE WORST WORST WORST NAIL SALON!!…read more I came in the middle of the week during the afternoon - I was the only customer for at least 25 minutes. The two ladies that were working were playing on their phones, moving things around, talking to each other, and not concerned at all about me. That was bad but once my nail tech, Anna started dipping my nails - IT WAS AWFUL. She was so rushed and incredibly sloppy that she kept messing up each dip layer. Her way of fixing it was to continue adding more dip to my nails. As you can see from the pictures, my nails look like literal globs, the dip is so thick and unnatural. I couldn't even believe I had just got my nails done at a salon. I've been getting dip on my nails for a very long time, and I have never ever ever ever experienced such an awful nail service before!!! And on top of all that, this nail salon should be shut down for not following proper sanitation guidelines. I'm pretty sure the nail file, nail buffer, brush, nail rotary & everything else has been used on hundred of other people & never cleaned. My only bit of defense here is when I refused to pay for the dip, they didn't argue. They knew it was a HORRIBLE dip set & they let me leave. This nail salon is disgusting & their services are absolutely awful. This place should be shut down!!

I stopped going to this place years ago after a terrible experience. My daughter and I went there…read moreto have our nails done. We were serviced by different people. I paid for both of our services and exited the building. As I'm entering my car, this man runs up accusing me of not paying for my daughter. I told him I did and had the receipt. He insisted I return to the store. After reviewing the receipt and having the tech confirm, he told me the tech failed to properly enter the sale in their system. This man accused me of stealing, had me parade back in the store and he didn't have the decency to apologize at the least. That was enough for me to realize this business did not value me as customer, but, only valued my dollar.

My tech refused to listen to me and flat out told me no when I told her I wanted my nails shorter…read more Many of the nails are crooked and I did not want the color for the ombré she chose/forced upon me. Plus they charge an extra $20 to put some gel top coat on at the end. The pedicure was good while I was there, but the gel polish started peeling off as soon as I got home. Spent $160 and they didn't even trim a cuticle. Depends on who you get here, but my tech was rude and told me I was overthinking it when I told her I couldn't do my job with my nails that length. I spent an hour filing when I got home and now I'm stuck with thick crooked nails. Also, one of my nails is just straight up pink. No white for the ombré at all.

I'm leaving a poor review due to a bad outcome from getting a pedicure to what is now a skin…read moreinfection. I went last Sunday afternoon and I had gotten a pedicure there a few months prior and liked the outcome so I decided to go back again. I'm pregnant and I wanted some self-care done so I told my partner to come along with me and we both got pedicures done. As the girl was working on my feet, I felt a burning sensation under my right foot toes and she noticed something was wrong just by the way she looked at me and pointed at my toes (I wasn't sure then what she was looking at till after I left) so I let her know it burns a lot and she continued on with the pedicure. It was the most uncomfortable and painful treatment I got done, I was ready to leave. As my partner and I were leaving, he knew something was wrong and I let him know she may have cut me since it felt so uncomfortable to walk after that. Later that afternoon, I checked the bottom of my foot and noticed tiny cuts on my toes that were definitely not there before. I started having body aches and chills, it got progressively worse till Monday morning when getting out of bed, my right foot felt so heavy and hurt so bad when I even tried walking on it or applying pressure. I had to go to the emergency room twice that day since I had a high fever with body chills and they told me it was a skin infection from the pedicure I got. I couldn't believe it being true since nothing like this has ever happened to me and now I'm 3 days in with this swelling and pain, I'm traumatized on getting another pedicure again.

My nails were shaped all in even I finally asked for a file…read morefor myself Very poor quality of work Nice people just terrible nails

She was so sweet and caring very easy to talk to and does beautiful nails! She took the time to…read moremake sure I was very happy and pleased with my nails before I left.

OMG!! She provides incredible service and her studio is clean. I brought my daughter for her…read morebirthday manicure and she had a lovely experience. It was so nice that I booked my service while she was getting her nails done