Kim and Ann are AMAZING!!!! I love love love their work!!!…read more The managers need to be better with customer service!

Review: Wintergreen Nails & Spa - DeSoto, TX Very…read moredisappointing experience. I clearly declined gel services multiple times upon arrival, yet when it was time to pay, gel charges were added for both my mother and me anyway. When I refused to pay for services I explicitly declined, they wanted us to wait while they replace the gel which I declined. Upon further review of my receipts, they still managed to add a gel removal charge to both tickets that wasn't originally on the ticket. This felt less like a misunderstanding and more like a bait-and-switch tactic to increase the bill. After I pushed back and even mentioned calling the police to resolve the issue, they told me not to return -- which is perfectly fine with me. First visit and definitely the last. I would not recommend this establishment. I hope this review costs them at least the amount of money they've swindled out of me.

Tory is exceptionally gifted and makes the experience relaxing and pleasant! I always enjoy the…read moreextra care she takes and my nails and toes look great! I especially enjoy the spa foot treatment!

This was my first visit and it won't be the last! My technician, Tori, was attentive and gentle…read more The place was spotless! It's very clean and welcoming. It was very relaxing. To top it off, there was another customer there who was raving about their service. I am very pleased! Thanks Tori!!!

Came here and got my nails done by Tony, he did amazing. I am very picky about my nails. This place…read morehas reasonable prices and does an amazing job. For sure making this my new nail spot.

I was looking for a new salon and found this gem close to home! They listened to me explain what I…read morewanted and they explained the process well so I am clear what the next steps are for future appts. Highly recommend ​

they were nice enough, haven't been there in a long time, cost me to remember why. they did a…read moreterrible job on my pedicure and I don't know they weren't busy.

This place is horrible. Went for a pedicure. Paid $50 for the girl to rush and do a terrible job…read more I'll never be back. Save your money and never go here. When I arrived, there were 2 other people getting pedicures. When I left, the same 2 people were still getting theirs. They were getting the same pedicure I got! 2 thumbs down!!!!

Nilza is an absolute perfectionist, in the best possible way. She is an artist and very pleasant to…read moresit and speak to. She does amazing work.

First time visiting Nilza salon. I was impressed with her salon, cleanliness, and her very…read moreprofessional and friendly personality. I told her what I wanted and she showed me colors that would fit me and it was perfect. I will be visiting her salon again. Thanks Nilza.

they do a good job but they over price and the prices change every idk y.... Better service…read moreRequested

Honestly I had a really good experience here. Everyone was nice. Mai did my nails and they were…read moreexactly what I asked for. I let her know that I need nails that people would have to double take to tell that I had fake nails on ( I perform surgery so I need short nails with minimum color). She definitely did a great job. My toes were done by someone else who I unfortunately don't have her name. They are beautiful nails but unfortunately the big toe cracked within 24 hours so I have to go back. That's never happened to me before. Vibe was chill. I was served a margarita so that was nice.

Best customer service! I chipped a nail they had done over a week and half ago and ran in to get it…read morefixed and they fixed it for me no charge. This is why I have been a loyal customer!

TL Nails & Spa (former Nailism) located at 620 S Cedar Ridge Drive in Duncanville is a fairly new…read morenail bar. This location is close to my daughter's house so I decided to try them since they had good reviews. Helen, the technician that did my pedicure did an excellent job, but Linda, who did my nails, while the end result looks good, she broke my skin in several places when she was buffing them with a nail sponge . Not sure I will visit again. I don't want to pay almost $100 and then have my fingers sting after a manicure

I did not feel like a paying customer who deserved to be treated like someone's daughter. I was in…read morea rush and needed to get my nails done before a work event the next day. I had two nails that needed to be repaired and I always get acrylic (for length) and gel polish (for long lasting coverage). I read a few reviews and decided to give this business a try. Huge mistake! When I walked in there was only one customer. That should have been the first red flag. All employees were lounging on furniture and engrossed in their cell phones. No problem. There was a weak attempt at a greeting before she asked what I needed. I sit down where she tells me and immediately in my face noticed a plastic divider that between me and the nail tech which would remind you of what we used more during Covid. Not only did we have that going on but they put an 8x10 paper of their services smack dab in the middle so you could not see her or your nails being done. Never ever in my life have I been to any nail shop that does this. That should have made it clear that they are on some different customer experience tip. Second huge red flag. She starts on my nails and never measured the length of the two new tips against the other two on the other hand which means she would have uneven nail lengths from one hand to the other. Her touch was aggressive. I started to feel hate coming from the other side of the table. It was weird, insanely uncomfortable, and it made me feel unsafe to be so unwelcome for no reason. She would work on my hand then throw it back at me when ready for the next hand. She did ask me if my nails were ok from time to time and I would tell her what to fix and there would be attitude through her body language as though I inconvenienced her. I was asking about the middle finger nail on my right hand because the nail was longer than I should have it for work, but she never filed it down right and the shapes of my nails go from almond to oval to stiletto depending on which finger you look at. I had enough of her unwelcoming behavior and low quality nail job. I wanted to get out of there before I said something that would lower my behavior to her level. I did not care to match energy but get as far away from this business as possible. Not certain if she is part of America that gets caught up in court cases associated with boycotts, but that may have been the very reason this business had no customers. I would NEVER give this business a second chance and my co-workers noticed the defects in my nails especially where she did not paint the sides of the nails, the different shapes, and the awful length differences. Zero quality. Unfriendly and hostile service, it guess who was first to the register? That is the only $55 this business would ever receive from me. The lady didn't like me from the beginning and I had no bad interaction with her until I was able to have both of my hands available for the last inspection. I told her I would never come back, expect a real candid review, and that she needs to have someone else start reviewing her work for quality after filing and shaping and before any final costs are applied, and I would not and could not tip her. I have to go to another business and nail tech and spend double to have this nightmarish job overhauled. I am so disappointed that employees treat good consumers like this. Spread the word! Do not ever visit this establishment. If the employees or owners do not like the community they serve relocate to where you do care about the community. I asked a young girl skipping toward us if my nails were even and the lady spoke in her native tongue likely commanding her to ignore me or lie, so the girl said "Yes," but would not dare look at me. As I leave the girl (not the woman but the girl appears to be related to someone at the shop) hops into a big body Lexus and takes off. Lexus is known to be a good car. Imagine if they charged her full price for a lemon (the Lexus). They would understand where consumers are coming from more of it hit them in their pockets. Gel already chipping day one, uneven nail lengths, inconsistent shaped nails on the SAME hand, paint missing on the sides of nails, and I am FORCED to get this shotty, unprofessional-looking work corrected. She wanted my time and my money. I would never treat people like this especially if I still charge you full price. I should not have to tell you how to do a basic nail job. These look like a child helped her. Let's stop giving money to those that treat us like we are less!

Terrible first and last visit. From the moment we walked in, the staff had attitudes. Mid-afternoon…read moreon a Saturday and the place was empty--should've been my first red flag. Instead of greeting us, every lady was glued to her phone, and when someone finally did acknowledge us, it was with pure rudeness. The service felt rushed, like they couldn't wait to get back to scrolling. I specifically asked the tech not to shape or file my big toe, and she did anyway--leaving it uneven. On top of that, my feet started itching immediately after leaving the chair, which has never happened to me at a salon before. Unprofessional, rude, and careless. They didn't deserve a dollar of my money. I won't be back, and I don't recommend anyone waste their time here.

Date of service 3/15/24…read more I have been here before dips were the trend. I had a tight schedule and had tried to get my nails done here for a long time. Always too busy and only one tech was able to do the dip set it in the past. Called today and was told I could come now to get a dip set and pedicure. I had a hectic schedule and thought it was a great opportunity to see if the same level of service was the norm. It wasn't. Same phenomenal environment I recalled from before. The customer before me said her nails were too thick. Should have been a red flag for me. I told the tech my nails were too thick. Looked like press on nails on my nail beds. I will not post a pic. I will not be back. My nails beds are swollen. Waiting a week to go see my favorite place to let the swelling go down to get it fixed. $98 for basic pedicure (0 stars) and dip set. Not including the tip. Much love to the owner. I'm not posting pictures. Have had my nails fixed a week later. See my reviews.

Been a customer at this establishment for over 20 Yrs. It is…read moreALWAYS CLEAN! Holly & the other nail techs always carry themselves in a friendly & professional manner

Best nails and pedicure ever! Jessie is the absolute best! They have a beautiful shop and even a…read morenice little drink while you wait. Try to make an appointment because they say business for obvious reasons! 10 stars

Took my daughter for nails, it was an ok job but the guy was very rude she requested several colors…read moreand he wouldn't comply. The owner I suppose was very inappropriate she never said hi, she sat on the couch put lotion on her feet, legs like she was in her bedroom it very and unprofessional, she then laid down on the couch with her feet where customer's seat. I felt very uncomfortable the whole staff are unfriendly. They quote a price then they upped it. Not a place I recommend