I had great experiences here until I ran into the older lady with glasses first, I sat down. I just…read morewanted my simple eyebrow, threading and lip waxed. I told her leave the shape alone just clean it up. She completely changed the shape of both of my eyebrows, making them both look different, and I have cuts from how hard she was pressing the thread down on my eyebrows on my lips and on my eyebrows, she threaded my actual my lip multiple times. She was mean and I'm just very disappointed. She was also in a rush to get everyone that walked in out and her breath reeked of a horrible food stench.

I was a bit uncertain to try a new place and have someone new do my eyebrows from previous…read moreexperiences. Let me tell you, Karen is fantastic! Before she proceeded I was asked "what would you like?" I went into detail what I was looking for and what I did not like. Previous establishments I've been to have messed up my eyebrows and end up with skinny eyebrows or none at all! Not my favorite look on me. Anywho Karen made sure that was not the case and thank you for that! I'm a new loyal client and will be going back.

This location is typically my last resort for threading. The amount of pressure that is applied…read moresometimes leaves me with little cuts or skin missing on my lower brow. This has happened all three times, with the last time leaving visible scabs the next day. If I can't make it to Arlington, I prefer to get a wax somewhere else.

Always great service when I come to SOI Midlothian. Clean…read morework area. Never too lengthy of a wait. Wonderful customer service. As far as my eyebrows, I am always so pleased with how Rida shapes my brows. If you still get your eyebrows waxed, I would definitely recommend trying out threading. I have really thick, course, fast-growing hair and getting my eyebrows threaded always lasts way longer than when I get them waxed. I will never go back to waxing my brows. Threading is the way to go!

Gayla is amazing. I'm so happy I found her. I was so tired of being passed around to different…read morewaxers at the box stores. Thank you Gayla

I found Gayla in Yelp and let me tell you. She is the sweetest and explainable and everything went…read moresmoothly and pain free. I liked her immediately and felt comfortable right away. Thank you Gayla.

This nail salon is by far the best in Midlothian!! Tran and his team are amazing!! They actually…read moretake there time! Tran goes over all services with you along with the benefits of certain services! He truly cares about the health of your nails and providing the best service possible!! I have tried so many salons in Midlothian over the years and nothing compares! You will not leave with a crooked nail, one already bubbling or chipping! Along with amazing service, I watched the most beautiful designs being hand painted! The team is truly talented! My pedicure was by far the best I've ever had!! So relaxing!!! Tran once again took amazing care of me from beginning to end!! I highly recommend making an appointment! Since this nail salon truly cares about their clients, they recommend appointments. This way they can give you their undivided attention by not being interrupted with walk-ins. The salon was taken over by Tran about a year ago, so if you have been in the past please go back! You won't be disappointed!!

So thankful that Tran and Deena are now back in Midlothian and have their own salon!!! The…read moreabsolute BEST nails and pedicures around!!!!!!! Customer service is Excellent, you won't find better!!!!!!!!!

First time here with my friend and we had a really good experience. We did have a little wait to…read moreget someone started on our pedicures but when they started it was great! Lynn was who helped me and I absolutely appreciate her so much for working on my crusty feet. She works wonders!! Also- complimentary drinks!

I really enjoy this nail bar. It is one of the newest nail salons in town. They do all the…read morestandard nail bar things. I have not had any service issues here. I do not like the gel nail polish and dip powders that are supposed to be the same color are rarely close to each other. Now I pick two different colors for toes and hands. I was told all nail polishes have that problem, not just the brand that they use! They also have a rewards system that I take advantage of, but I have had to cut down my visits here because the prices for getting your nails done now are so exorbitant.

I have been a customer since she opened and her and her husband are absolutely amazing she always…read moremakes sure I'm happy with my nails

An amazing couple owns this place! They opened their doors even though it was a holiday! The…read morecustomer service has been top notch from day 1! I appreciate you guys!

Iv been using RNS for years now…read more I love Kimmie and Tee for long acrylic nails. The spa is very relaxing with calming music. There are multiple TVS to watch while getting your nails done and you can get a free drink if youd like. I plan on using them many years to come.

I was extremely happy with my nails when I first got them done, but unfortunately that feeling…read moredidn't last. Not even four days later, my nails started popping off -- and not just lifting slightly, but completely coming off. Within five days, five nails had fallen off entirely. I paid $90 plus a tip, so I expected them to last much longer than that. I called the salon on Saturday after having my appointment on Monday and was simply told to "come in." I live 30-45 minutes away and chose this salon because I had heard such great things about it. When I explained my situation, I was told I was reporting the issue "too late" and that I should have come in as soon as it happened. I tried to explain that I couldn't immediately make the drive, and that the nails were coming off due to improper prep or not enough glue being used. After going back and forth on the phone for quite some time, asking either for a refund or to have my nails fixed for free (since they didn't last at all), they finally agreed to fix them at no charge. I arrived right when they opened at 9:30am, only to be told the manager was running late. She didn't arrive until 10:00am. After looking at my nails, she then told me she could only offer 20% off because it was my fault for not coming in sooner. At that point, not only had I wasted my time and gas, but what I was told on the phone was not honored. Even the receptionist looked at my nails and acknowledged the issue, yet I was still only offered a discount. I left feeling frustrated and upset. After I got home, they called and offered 40% off -- but this was after I had already made the long trip and left. Overall, this was a very disappointing experience. The customer service felt dismissive and rude throughout the entire situation. To make matters worse, after my boyfriend posted a review about our experience, they began repeatedly calling our phones again. Unfortunately, I cannot recommend this salon based on how this situation was handled

Daisy does my nails here once a month. She is so friendly and very Professional at her job. I…read morerecommend her 100%

I came here with high hopes as someone recommended it to me. I had a full set done and a pedicure…read more My pedicure was great, and the tech was very gentle. Unfortunately I can't say the same about the tech working on my hands. She cut me on 3 different occasions while filing my nails. The length of my nails are uneven considering I had tips placed. I told her they were a tad bit longer than my preference but she insisted she'd file them down. Which she did not. I also expressed the length again and she brushed me off. I have been getting ny nails done for many years and she missed so many steps in the process. She definitely rushed her work just to be done. I'm only giving this place 2 stars because again, my pedicure was great.