Matthew was prompt, friendly, and did a great job cleaning my carpets. Certainly recommend him…read more B. Spain

Repeat customers....Awesome company cannot recommend them enough! Logan did such a great job-…read morefriendly, professional and very knowledgeable. Thank you!!

I have use this company for the last two years. I had a great service. I even think Daniel, the…read moreowner, was the one that did the work on my house. He was very polite and professional and did the job. I wanted to hire him again. This time my wife answered the door to a younger gentleman, and he gave her the attitude that he didn't really want to clean our carpets because they were too old. We repaired what we've always paid, but the service and professionalism were not there. In the past, whenever a spot could not be removed Daniel/the owner always told me about spots he couldn't get out. This time this younger guy, didn't tell my wife anything about spots, rips or damage.. lastly, the cleaner moved one of my landscape rocks to hold his house and on the way out my wife asked him to put it back. He said oh hasn't that been there all the time. It's not worth the money this time. I think I'm going to delete them from my contacts. I would appreciate it if Daniel, the owner felt free to reach out to me. I just want him to know what his staff is like when he's not there. An employee can make or break a business..

The customer service from the person who scheduled our appointment was great, very friendly,…read morehelpful, and easy to work with. I also really appreciated the small appointment window they gave us, which made it much easier to plan out the day. Phillip came out to clean our roof dryer vent and did an excellent job. He was thoughtful, on time, and very efficient from start to finish. He took the time to explain everything clearly and made sure the area was clean when he was done. Really appreciate the professionalism and great experience overall. Highly recommend!

Absolutely the best of the best! Thank you, Eric and today's technician Nick…read more I had carpet and rug cleaning, then tile grout in two bathrooms. Nick was professional, obviously experienced and it was a pleasure having him here. Steam Pros for the win, every time!

Very pleased with Steam Pros. With a bit over 900 sq ft of carpet, the job was done in under 2…read morehours, with minimal disruption and noise. They were very courteous and easy to talk to, and able to answer our questions. We wil definitely use them next year. All the dog pee stains were gone, too!

Eric at Pure Clean flaked on our appointment…read more I made an appointment on their web site scheduled for 8:15 am to 9:25am. We rearranged all the furniture the night before and made arrangements for our dog to be gone during the day of the cleaning appointment. I had a doctor appointment that morning but my partner was home waiting for Eric to arrive. I received several texts from two different phone numbers stating it was Eric and he had a flat tire. I received these texts while I was at my dr. appointment so I did not see them right away. When I was done with the doctor and saw the texts and replied (within the 8:15am to 9:25am appointment window) he said that he moved onto the next appointment and wouldn't be coming. This was at 9:20 am! I called him several times then and left voicemails but he never answered or called back. There was somebody waiting at the house for him to clean our carpets and he never showed up, wasting our entire morning and having to rearrange all the heavy furniture for nothing. When I tried to contact Groupon to file a complaint and get my money back, he lied and said we called him names like trash and that he refused to refund our money. We told him his customer service was trash, not him personally, which is true! I had to file many complaints and waste so much time with Groupon trying to get my money back from this guy. Do not do business with Pure Clean!!

I text Eric to schedule upholstery cleaning and he responded promptly with a very reasonable…read moreestimate. Due to my own schedule we scheduled a couple of weeks out. He sent a confirmation text the day before service was schedule and even text his exact ETA day of . I have a pretty large sectional and it took appx an hour. Which was what he told me. Very easy to plan my day accordingly. Our pets sleep on the couch sometimes and now it smells great! He was very punctual , professional and did great with my big dog by his side , Most people that come in to do work ask for the dog to be put away, but Buddy made a new friend :) . We will have him come out to do our floors next. Definitely recommend Pure Clean !

We recently purchased a new home and needed someone to professionally clean the carpets before we…read moremoved in. We reached out to several carpet companies for quotes, but most of them gave us prices over the phone without ever seeing the house. Sam was the only one who insisted on coming out in person to inspect everything first--and thank goodness he did. He arrived with a black light and immediately discovered that the existing carpet throughout our home was saturated with pet urine from the previous owners. He even pulled the carpet back to show us that the urine had soaked through the pad and into the baseboards. He was completely honest and told us that even if we paid him $1,000, he wouldn't clean the carpet because it simply wasn't salvageable. That level of honesty is hard to find these days. Instead of trying to sell us a service that wouldn't work, Sam helped us make the right decision by replacing the carpet. His pricing was very fair, and there was never any pressure. We chose our carpet on a Friday, met with Sam the following Tuesday to sign the contract and pay the deposit, and his crew was already at our house demoing the old carpet that same day. The project was expected to be completed by Sunday, but they finished an entire day early on Saturday. The installation came out beautifully. The carpet is incredibly soft and plush--it honestly feels like we're walking on clouds. The craftsmanship is excellent, from the seamless installation throughout the rooms to the beautifully finished stairs. Everything looks clean, professional, and was completed with great attention to detail. Communication throughout the entire process was outstanding. Whenever we called or texted Sam, he responded promptly and kept us informed every step of the way. To top it all off, Sam stands behind his work. He provides a one-year warranty, and if the carpet stretches or anything needs adjusting, they'll come back and make it right at no charge. It's rare to find a contractor who is this honest, responsive, and committed to doing quality work. We couldn't be happier with the finished product and highly recommend Sam's Carpet Services to anyone looking for carpet cleaning or carpet installation.

Sam's the Man! He called me back within 10 mins of my request. Super transparent and professional,…read morehe walked through everything over the phone. We scheduled a Full Carpet, Stairs, Area Rug and Couches. Super fair price. Sam has earned our business going forward. Thank you Sam, appreciate your hard work!

I have hired Katie's for 2 jobs so far. Carpet cleaning and floor tile grout cleaning. Both…read moreexperiences have been 5 star. Great communication and service, decent prices too!

Owner has to blame everyone else on his business failures except himself. Poor attituderead more

These guys completely turned around a hazmat sofa situation! The couches look new and the dogs are…read morehard at work making them gross, and I will be calling them yet again.

Hands down the best carpet cleaning company we have used. Great/quality service for a fair price…read more Will use them for life

Marc, the owner of this business, shows great pride in his work. He was quick to respond to my…read morerequest for service and did so very professionally. We scheduled an appointment to clean our ceramic tile and he showed up at the exact appointment time. He was very conscientious, thorough and pleasant. He pays great attention to detail and did an excellent job cleaning our tile. I highly recommend this business and will most certainly use Sierra Tile, Stone and Carpet for all my future cleaning needs. His pricing was also better than other quotes I received and was very fair for the amount of work involved.

Marc was here for 8 hours cleaning and sealing our travertine tile flooring and shower. He worked…read moreevery second with amazing attention to detail. He is extremely knowledgeable, respectful, quiet and friendly.

I'm sharing my personal experience with Advanced Restoration so others know what to expect…read more They were hired by my insurance company to handle the demolition and mitigation for water damage in my home. During their work, additional issues arose in areas they handled, and in my experience the amount they initially offered to contribute toward repairs did not come close to covering the actual cost. This led to a lengthy back-and-forth over several months, and in the end my insurance company--not Advanced Restoration--covered the repair expenses related to those issues. I also had several concerns about professionalism while the crew was in my home. Despite multiple requests, some workers did not consistently wear shoe covers. I also heard profanity used inside my home, which made me uncomfortable. On one occasion, I observed two workers smoking in my driveway. These were not behaviors I expected from a company working in a residential environment. Overall, based on my own experience, I personally would not use this company again. I hope they take steps to improve communication, professionalism, and care for clients' homes in the future.

We had our bathroom remodeled by Advanced Restorations Plus Inc. over a year ago and recently one…read moreof the drawer glides broke. At first, I thought it may have been from the original installation, but Pete came out and explained that the drawer had simply become too heavy and caused the glide to fail. Even though the bathroom was out of warranty, Pete still took the time to help us. He didn't have the part at the time, so I bought it thinking we could fix it ourselves -- we quickly realized we could not! I called Pete again, and he came right by and fixed it for us. When I tried to pay him, he refused. That kind of customer service is hard to find these days. It really says a lot about a company that still takes the time to help their customers long after the job is done. Pete was awesome, and Advanced Restorations Plus Inc. is truly a company that stands behind their work and cares about people. Highly recommend!

I'm so grateful to have found these guys! I reached out to the Rug Specialists in regard to our…read more11x15 Shag white rug. We had a mice issue in our home and was about to toss it before I found them. I spoke with James who was super nice and friendly. He was very informative about the process and I felt confident that they would be able to restore our rug back to life. They picked it up almost immediately and a week later we had it back. It feels, smells and looks brand new. Extremely great pricing, I reached out to multiple places and they were going to charge me an outrageous amount to not do a third of what the Rug Specialist did. I couldn't be more pleased with the service we received. Thank you to Grant who was amazing as well. He picked up and dropped off our rug. I would definitely use them again.

We had an excellent experience with The Rug Specialists. Our wool rug had been soiled many times by…read moreour new puppy, and we were honestly worried the odor and stains would never come out. James, the owner, was extremely knowledgeable and took the time to explain the cleaning process in detail. He confidently assured us the rug could be restored--and he absolutely delivered. They picked up the rug, and about a week later returned it looking as good as new. Even more impressive, there was absolutely no trace of urine smell left. It was pretty amazing to see the transformation. If you're on the fence about professional rug cleaning, don't hesitate--these guys know what they're doing. Highly recommended!