We had our bathroom remodeled by Advanced Restorations Plus Inc. over a year ago and recently one of the drawer glides broke. At first, I thought it may have been from the original installation, but Pete came out and explained that the drawer had simply become too heavy and caused the glide to fail. Even though the bathroom was out of warranty, Pete still took the time to help us. He didn't have the part at the time, so I bought it thinking we could fix it ourselves -- we quickly realized we could not! I called Pete again, and he came right by and fixed it for us. When I tried to pay him, he refused. That kind of customer service is hard to find these days. It really says a lot about a company that still takes the time to help their customers long after the job is done. Pete was awesome, and Advanced Restorations Plus Inc. is truly a company that stands behind their work and cares about people. Highly recommend! read more

I'm sharing my personal experience with Advanced Restoration so others know what to expect. They were hired by my insurance company to handle the demolition and mitigation for water damage in my home. During their work, additional issues arose in areas they handled, and in my experience the amount they initially offered to contribute toward repairs did not come close to covering the actual cost. This led to a lengthy back-and-forth over several months, and in the end my insurance company--not Advanced Restoration--covered the repair expenses related to those issues. I also had several concerns about professionalism while the crew was in my home. Despite multiple requests, some workers did not consistently wear shoe covers. I also heard profanity used inside my home, which made me uncomfortable. On one occasion, I observed two workers smoking in my driveway. These were not behaviors I expected from a company working in a residential environment. Overall, based on my own experience, I personally would not use this company again. I hope they take steps to improve communication, professionalism, and care for clients' homes in the future. read more

Five-Star Experience with Advanced Restoration! After experiencing water damage in our home, our insurance company selected Advanced Restoration to handle the flooring replacement--and we couldn't be happier with the outcome. From the start, Hanna was incredibly helpful and communicative. She kept us updated throughout the entire claims and approval process, which made everything feel smooth and stress-free. Pete Sprague, our project manager, was outstanding. He was friendly, knowledgeable, and truly listened to our needs. Pete helped us choose the perfect flooring for our lifestyle and made sure the project stayed on schedule. The final result exceeded our expectations--the repair looks even better than we imagined! Pete and his team went above and beyond, and we're absolutely thrilled with the results. I would highly recommend Advanced Restoration to anyone needing home repairs. Professional, reliable, and a pleasure to work with! read more

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Great work. Working patiently with me as I chose a new flooring company to replace my existing flooring. Pete always showed up in every aspect of choosing the flooring, contacting the new floor company to coordinate the scheduling, bring present at the work site, inspecting the work, and even noticing what needed to be rectified before i did. Conscientious, patient, and professional. We will definitively use Advanced Restoration Plus for future work projects. read more

These folks are great! I recently sustained water damage to my home as a result of the rain storms. My insurance company adjuster recommended and assigned Advanced Restoration in Orangevale. I received a call from them before the adjuster left my home and they had someone out to access the damage on my property the next day. Over several weeks they had a roofer and other workers inspect my roof, place commercial dehumidifiers and industrial fans for drying, tarp a portion of the house and remove the damaged ceiling. All throughout, Carrie at Advanced was on top of my case and keep me in constant contact with updates, etc. When the insurance company was slow to move she was making calls and getting things moving. I would give Carrie ten stars!!! read more

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Advanced Restoration Plus delivered! They are fantastic and completed their work in amazing time. Their work was outstanding and their crew was very understanding and professional I highly recommend Pete and Advance Restoration Plus!!! They are magnificent! read more

A fantastic team! They came in to do my floors, walls, and bathroom after my toilet badly overflowed. Pete was the project manager behind the whole operation and he and his team did a great job, infact it looks way better than before. I highly recommend this company! read more

Advanced came to clean my area rugs and they were fantastic. They wore shoe covers and layed down floor protection. The even protected the corners of the walls in case the hose rubbed. Jon was great at getting this scheduled last minute. Carrie in the office is the sweetest and very efficient. I have worked with them on other floods and fires and the service is always outstanding. I wouldn't hesitate to use them again if the need arises . read more

BEWARE! They were sloppy and irresponsible, they cracked my car windshield while working, and then denied that it came from them, even when I had pictures to show them, at first they told me that they works take care of it, then called back and said since I had no video footage they were not going to cover anything and call my own insurance! I asked that the manager call me and he didn't even have the decency to do that. Do not recommend. NOT the type of people you want to do business with at all. Find another restoration company, there are many that are kind and responsible. read more

We had such a mess. Pete and his crew were amazing. They went above and beyond to finish up in 1 day. Our bathroom look terrific. Everyone I dealt with was professional and so hard working. Thank U guys for a great job. read more

Just got my carpets cleaned and wow they look amazing! Leo did the cleaning and he works wonders with that wand! The price was right and I will definitely have them do it again! read more

Pete from Advanced Restoration Plus was the Project Mgr for the job of restoring my drywall and wood flooring after my air conditioner's leaking damaged that part of the house. Pete's response to my concerns, attention to detail, communication about the job, and professional demeanor was the best I've every worked with throughout the entire process. The work was finished in a timely manner, completed and checked as we had discussed. Pete's professionalism and knowledge of what needed to be done was exceptional. Because of my experience with this restoration project, I feel confident in recommending Pete for any restoration job needing to be addressed in your home. He was honest and respectful and will make sure the work is done correctly. read more

The team at Advanced Restoration Plus restored my home last year after a storm severely damaged it. I have had to call them back out a couple of times for minor tweaks. They have been as responsive in the followup visits as they were at the peak of my home disaster. I'd like to give a shout out to Jason and Kirk for being so professional, friendly and easy to work with - you're awesome! If you're looking for an honest and reliable fire/flood damage recovery company look no further! read more

Our ice maker leaked ruining our flooring and some of the walls. Advanced Restoration did a great job putting the house in better than before shape! Great communication and friendly staff. We even had a small issue months later and they came out and repaired it for free, plus they left us some extra flooring in case it is hard to get our flooring pattern in the future. We would definitely recommend them! read more

Advanced Restoration Plus Inc - Updated flooring - Carpet Cleaning Near Me

Times like this I wish I could give more than 5 stars. Carrie scheduled us and made the appointment for a day and time that worked for us. The men who came to complete the job were so friendly and professional. They cleaned and detailed 13+ years old carpets. The carpets look brand new!! Way better than what we could have ever imagined. The young men that came, kept my grandma engaged in the more adorable conversations. They were so accommodating. Thank you all so much! read more

I work for a property management company and by far Advanced has been the easiest/quickest company to work with! Their return time for estimates are quick, prices can not be beat. They take tons of pictures to help owners with insurance claims. They make my job easy! 10/10 would recommend for any services especially restoration projects! Thank you! read more

We have a small commercial building that was needing to be cleaned for the New Year and we decided to try A Advanced Carpet and it was a great decision because we were able to set up a cleaning on the weekend. John came out on time and did a fantastic hard working job for our company on his Saturday morning. Fantastic customer service and work ethic. Thanks!! read more

Advanced Restoration Plus Inc - Before carpet was cleaned - Carpet Cleaning Near Me

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The repair project manager Josh was extremely hard to work with and communicate with. I request work done to my fireplace in several forms of communication- written, verbal, in person and on the phone. I was told his company could do what I was requesting. Then when the time came it turns out he had no idea how to execute my request and lied about why he couldn't. I spoke with several brick companies and masonry professionals who all refuted his claims and did the work that was needed. read more

Absolutely Fantastic! January's storms crushed the roof of our garage and it needed to have structural repairs and new roofing. Also a bit of mitigation [hazmat] for moisture and leached chemicals. Advanced Restoration handled the job efficiently, economically, and perfectly. They also helped with packout of most of the contents to facilitate the work, rental of a storage pod, and returning contents when the job was done. Paid care and attention to the safety and security of our personal property. Special kudos to Dave Davi, who was general contractor for the project, handled most of the necessary interfacing with the insurance company, and assigned crackerjack staff and subcontractors to do the work. I should also note that everyone with the company -- from first contact with the receptionist to the last guy who cleaned the rug -- was friendly, personable, and efficient. Can't recommended AR enough; will be my go to for any future projects. read more

Dave and Carry are fantastic. We were experiencing some glitches and they swooped in and made it all better in a timely manner...friendly,professionally, and awesomely. I truly recommend this company. read more

John came over and within a half hour he fully prepped and cleaned my whole two bedroom apartment with great customer service. read more

Advanced Restoration Plus Inc - My large living room was cleaned very nicely. - Carpet Cleaning Near Me

I've used Advanced Carpet & Upholstery Cleaning for 20 years and LOVE THEM! They do an amazing job AND their technicians and staff are WONDERFUL to work with! Highly recommend...no reason to use anyone else! read more

Great service! Today Brody came out to clean our couch and area rug! He was extremely helpful in answering all of my questions, he was on time and efficient in his work! Highly recommend this company and Brody for all of your carpet/upholstery cleaning needs!!! read more

Start to finish these guys did a great job. He arrived on time, had good prices and the carpet looks great. We are happy customers!

Thank you so much for doing such an amazing job on my carpet cleaning!! My carpets look so much better!! I would highly recommend A Advanced for all your carpet needs!! read more

Just want to say how amazing Carie at Advanced is!! She is always friendly, helpful, knowledgeable and always always takes care of me and my staff! Thanks to how wonderful she is I will continue using Advanced for all my home and business carpet and upholstery needs! Thanks for being so FANTASTIC Carrie!!! read more

I literally can't say enough about how wonderful A-Advanced Carpet is. I've used them both professionally for carpet cleanings and emergency water extractions as a landlord, and personally to clean my own rugs, carpet, and upholstery. Their prices are already extremely reasonable but when you factor in the quality and care they provide for each and every clean AND their ability to do repairs, their value is simply unmatched. Over the past 5 years of doing business with A-Advanced I have had the pleasure of meeting their entire team. Every single one of them has been personable and friendly, and has treated me like a member of their family from the first encounter. This level of customer service makes them stand head and shoulders above their competitors. As long as they're in business they'll have me as a loyal customer. read more

We have been using Advanced Carpet cleaning for over 15 years. Incredible experience. Always thankful when they come. Brody came this morning and did a fantastic job with some very stained carpet. Thank you so much. Professional, efficient, kind, on time.... All we could ask for in a service professional. You will not be disappointed in calling these guys to clean your carpets. read more

We always use Advanced for our carpet cleanings at our complex. Carrie is always able to accommodate us even with short notice. The job is always done right the first time! She is quick with response and always follows up to make sure we and our residents are satisfied. You can tell she really cares about her customers! read more

Great job on our carpeting! They also did an excellent job on a recliner chair we were having difficulty cleaning. We appreciated how friendly they were and how Dave explained everything they were doing. We will definitely use this company again! read more

Amazing, not only did they do a great job with getting our new homes carpets clean and smelling very fresh for our move in day; they also stretched the carpet that needed it. Very pleased! Will definitely use them again! read more

I called and received an appointment to get my couch cleaned. The guy came, nice guy, he cleaned the couch. Keep in mind there are no stains on our couch, we just needed to freshen it up. So I expected them to use a deodorizer as they "cleaned" it. The couch was wet when he was done, once it dried, it smelt exactly the way it did before he cleaned it. I write an email explaining this, the gal called me and asked what they could do to make me happy. I told her to have it cleaned again. She said ok that she would call me back that day or the next.. weeks later and I still haven't heard back from her. Just not good costumer service considering it cost me $180. I wouldn't recommend them to clean your furniture. read more

Amazing staff, Amazing work!! Brody is awesome at what he does!! He is so detailed , clean, and a perfectionist! He has excellent customer service and wont leave the job until he knows you are satisfied! Definitely ask for Brody if you want perfection! read more

These people at A Advanced Carpet rock! Professional, punctual, personable -- they've got all the positive's a customer could ask for. A Advanced Carpet always does an amazing job! Not only do we use this company to clean the carpets in all of our vacant apartments the Sacramento area but, for my personal home..three times. Dave and his crew are always punctual, polite and efficient. Cari in the office who answers the phone is also always very helpful and friendly. I highly recommend this company to anyone who looks to get their carpets cleaned, repaired. I couldn't possibly recommend them more highly, and I will definitely be calling them again. read more

I am so grateful for this company! My house flooded when I was gone and I was so stressed when I found it.. Then Dave showed up and assured me everything would be ok and it was! I cant say enough about how great they are, so do yourself a favor and call them when you need an amazing carpet care company read more

Best carpet cleaning company I've ever used. They not only do a wonderful job cleaning the carpet, but they are also super helpful with educating on the do's and don'ts of carpet care. read more

Advanced carpet is great! They are always quick to clean & easy to get a hold of! The staff has amazing customer service as well!

I have a cat, a dog that has accidents, and a baby. Needless to say my carpets and rugs are thrashed between the spills and the accidents. I heard good things about AAdvanced so despite dreading spending money, I called and scheduled to have my carpets cleaned. I spoke with Carrie who was very friendly and got things scheduled right away (despite my daughter randomly baby babbling in the background at the top of her lungs lol). I was also impressed because what I thought was going to cost an arm and a leg (like I said my carpets are in poor shape) was actually affordable. Bren was the one sent out and he did a fantastic job, also the cat is indoor only, he paid special attention to the notes Carrie had left and put the cat in the bathroom so she wouldn't sneak away. When I got home a few hours later, the carpet looked brand new and maintained its perfect appearance for months until my little creatures made their messes again lol. I also recommended them to my sister when she sold her house, they made sure the carpet looked brand new in time for her to show the house and even deodorized it so it had a fresh smell. Also I recommended them to my grandparents who have a small dog that has ruined their carpets- any time they have big get togethers they always have Advanced carpet clean and the clean lasts 4-6 months looking new. read more

I have used A Advanced for the past 3 years and I absolutely love them! They are always on top of it! Many times I have been in binds and Carrie always fits me in the schedule! Dave the owner is always welcoming and involved! Brody is the best and always has a smile on his face! I would recommend A Advance a million times over! I promise you won't be disappointed! read more

Amazing staff, Amazing work!! Brody is awesome at what he does!! He is so detailed, clean, and a perfectionist! Brody has excellent customer service and won't leave the job until he knows you are satisfied! Brody always keeps the management well informed with any additional work which may need to items which will need to done to complete the work. Definitely ask for Brody if you want perfection! Thank you Broday for the great service. read more