On February 13th, a large redwood tree fell on my garage, causing significant damage. I worked…read moreclosely with my insurance provider to begin the repair process, and AAA assigned Emergency Restoration and Cleaning (ERC) to handle the restoration work. From the moment I was connected with ERC, I had the pleasure of working with Jose Diaz as my project manager. I truly feel fortunate to have had him assigned to my case. Jose was outstanding--he kept me informed with regular updates, often on a daily basis, and always took the time to explain my options thoroughly. He made sure to answer all my questions with clarity and patience, which made the entire process much less stressful. Once the repair work began, another exceptional team member, Jorge, took over many of the hands-on tasks. Jorge handled several smaller but important repairs with great attention to detail. His work ethic and professionalism stood out--he consistently went above and beyond to ensure I was satisfied with every step of the process. Overall, I highly recommend Emergency Restoration and Cleaning. Both Jose and Jorge were exceptional to work with and are true assets to the company. ERC is fortunate to have such dedicated and skilled professionals on their team. Thank you again for the outstanding service!

The people I worked with were great, which is why I gave it 2 starts instead of 1. The did an…read moreoutstanding job constructing the cabinets that were destroyed. But did a horrible job installing the sink in my bathroom. The sick arrived broken. They said they would replace it but bright the same one back and installed it broken. It was installed not flush to the floor either. So there was a huge gap and stuff got stuck under it. They restored some patchwork, as a kind gesture but it looked worse than before, I wish they would have never roughed it. When we finally got our things from storage, things were missing, things that were brand new in boxes taken out of the new box and placed in one of their boxes, lot of brand new items came back broken. We didn't call to complain about anything else but the missing stuff. Between my husband and I, we called an upward of 20 times, sent emails and text and no one would return our calls, emails, or text. It's sad because they were really kind but this is horrible business. Please take your business elsewhere if your insurance company refers you to them.

I couldn't be more pleased with how well my ADU build has progressed! Saul and his team have been…read morewell communicated and flexible on every step of the project. The quality of workmanship of each of his subs have been excellent. I would highly recommend he and his team for any project you have in mind. Thank you Saul!!

I noticed a leak above my bathroom window during the storm and after going through headaches of…read morecontacting so many companies asking me for $100-$200 inspections, I landed on the one company with the quickest no BS response. Saul scheduled a free inspection for me and was honest and upfront about the work that needs to get done to repair my wall. He showed up promptly on time and found the root cause of the problem on the outside of the house and was upfront about how his company handles the payments with or without insurance claims.

I have nothing but good things to say about my experience…read more They were initially hired by my insurance company to do the demo of my bathroom and kitchens after some water damage. I was impressed with how quickly they worked, and appreciated how helpful Levi was answering all of my questions. I ended up hiring them to do the restoration as well because I felt like Levi gave me the most honest bid, I knew that they would do excellent work. I'm happy with the way things turned out and would definitely hire them again.

Levi and Ray are absolutely the best. My home was flooded by a broken water pipe. They were here…read morein a matter of minutes and worked through the night to start the mitigation process These guys are the greatest always on time and very thoughtful and. Considerate there work ethnics is amazing. They completed the work on a timely bases and everything went smoothly and turned out beautiful They are so trustworthy and diligent and also caring as well I highly recommend them and would trust them with any issues in my home

Troy and his team came to the rescue. We had a leak under our dishwasher and flooring. He let me…read moreknow when he was on the way, came in with masks on. He explained everything and what the next steps were, I was surprised to find out he was the owner, typically I get the "salesy" vibe, but I thought he was just the head tech. Even one of the office girls ran out an extra piece of equipment! My husband was stressed out which makes me stressed out, so we both have peace of mind now that the giant fan (I can't remember the name) and air scrubber are hard at work. Also regarding the review from the person below "AA" click on her profile, she pretty much writes the same poor review for every place she goes

Highly recommend Servpro they have an outstanding service and team, Quinn has been very helpful…read morethroughout the process and always check up on us to see if we need anything..... professional and fast

Accurate cleaning really knows how to clean...no joke. We were in a pinch and needed to have…read moreconcrete residue cleaned in a large parking lot ASAP. Accurate Cleaning came though. I called 5 different cleaning companies and only accurate cleaning seemed like they knew what they were talking about and had someone out there to give me a quote within hours. They were able to get a crew out last minute to do the job. Communication was great, service was amazing, and they made our property looked brand spankin new! If you are looking for professionals who know what they are doing and honest, give accurate cleaning a call. Thank you Accurate Cleaning! You guys are amazing!

I feel like this is an accurate review of the BS we've had to put up with for the past year of this…read morecompany. This is supposed to be the cleaning service for the building I work in and the cleaning person is terrible. We've complained well over 20 times about them not cleaning and being lazy and nothing has changed at all. Our customers are disgusted by our restrooms to the point that they would rather hold it and be uncomfortable than use the restroom. I've seen gas station bathrooms be cleaner than what we have right now. A clean place to use the restroom shouldn't be a hard ask. The current cleaning person for our building is terrible, they have sent us another cleaning person who did an incredible job and communicated with us in great detail about our restrooms, however the "new" (they've been here at least about a year) cleaner has done nothing but occasionally empty trashes and put an out of order sign on the door because they're too lazy to unclog a toilet; which my co-workers and I have had to unclog the toilets at least 8 times in total for very easy unclogs too! Especially when they're supposed to be here almost every day around 3 and I can personally say in the past 6 months I think I've seen them here maybe 4 times around 3pm, any other time they're here around 8pm-11pm ish and that's if they even show up! We have spoken to our building manager and the managers of this company and nothing is changing. So I will gladly take this review down when something is solved until then my statement stands as this company sucks. Who knew it would be this difficult to have a clean place to use the restroom.

I am currently getting my home kitchen remodeled, by this company, and i must say in the past 40…read moreyears for getting construction done by a general contractor, nobody has done construction as well as this company. The leadership as well as the entire staff, are very good in their craftsmanship and delivery of a quality product. The value they add to the project to make sure they use quality materials, without cutting corners. I am very happy with their work on my home, and I would recommend them for any project including large projects and multi unit builds. They are honest and very fair with their pricing and delivery times. Thank you AAA Plus for all the work you have done on my home. I also used them to do my mothers home repairs, and they did an outstanding job!

First, lets just get this out of the way... Babies, and white carpet do not mix. Ever…read more My house was built with white carpet, and I believe that this is quite honestly the worst decision that any home builder could make. That aside, I am so glad to have found out about Tyson's company. He actually did my mother-in-laws house the week previous, and they were really happy with his work, so I called him to have him do the white carpets in my home that had been destroyed by our maniacal milk and juice wielding babies. I was genuinely disgusted with how the carpet looked and forewarned Tyson that it probably won't come up but that I would appreciate if he could just do what he could to get it as clean as possible. He seemed confident that my expectations would be surpassed, and they seriously were! Tyson and his dad were in and out in just over an hour, and my carpets went from looking dingy and tired to literally looking brand new. I was completely shocked. So was my wife! I don't know what kind of voodoo is in that little rotary brush cleaner that they use, but whatever it is, it's powerful. A few things that I would like to share that made this experience even better (other than the super clean carpets) -Tyson, and his dad are super friendly. I stood there chatting with them throughout the process of them cleaning the carpets. -They are clean people that actually care about making sure they do a really good job. -They don't mind explaining what they're doing, or how their processes work. -Lastly, they were fast, and efficient, and the prices were super fair! I will definitely be using them again, and I've already recommended them to my friends and co-workers.

Tyson is professional, thorough and reasonably priced. He has been cleaning my carpets for over 8…read moreyears! I would highly recommend him to anyone. Thanks Tyson!

Altec recently provided an estimate for repairs resulting from an insurance claim. They were…read moreresponsive, thorough, and professional. When our claim was settled, we elected to have Altec do the work... great choice! From Jill in the office, to Sean the work supervisor, to the number of skilled professionals who did the work... we could not be more pleased. They are excellent communicators, flexible, detail oriented, thoughtful, and kind. They treated my elderly mother with respect and sensitivity... much appreciated! As the work unfolded, they uncovered additional damage not initially noted, and fixed it immediately, courteously, thoughtfully. Their subcontractors went above and beyond, as well. Top notch service, extraordinary care, fantastic results... highly recommend!

I had a flood in my home from a burst pipe. I found Altec Construction online and requested a…read morequote. Jeff was the adjuster that came out to my home. He was so busy all the time with his other cases and would often forget what was going on with mine. He promised a lot, but did not follow through. Then when it came to the reconstruction to be done Altec tried to get out of replacing the floor boards even though it was on the estimate. I had to bring it up to the foreman Shawn's attention. He asked if it was on the estimate? The previous floor boards being replaced were stained, so I wanted them the same. Instead Shawn tried to talk me into having them painted. The workers were not even happy about staining them and did a substandard job. If you are going to do the job, make sure you have someone knowledgeable to do the work. At the end of the claim there were a lot of things on the estimate that were never done, yet the insurance was being charged for them. Like removing furniture from the home, yet they never provided the service. Over $3,000 dollars worth of overage on the estimate. Which also took weeks to resolve with them. I'm glad I made sure to go over my estimate carefully. I would personally not recommend this company.