This Servicemaster by First Response was a great company to work with. The team kept me up to date…read morewith the progress of my project and they are extremely friendly and professional every time. I would recommend them to anyone who needs their services and I would definitely use them again!

This review is long overdue! I was overwhelmed and quite honestly at a lost on what to do. My water…read moreheater had burst and caused quite a bit of flooding in my home a few months ago. I can't thank Diana and her team enough for helping get my home back together. Their communication and guidance were truly a blessing and got me through this tough time. Their service was quick and impeccable. I can't thank them enough!

Disappointed. Have little to no regard for customer's time…read more Small bathroom reno project was supposed to finish within 3 weeks. Took 6 weeks longer and still could not procure material on time. I am not price sensitive client. I dont nickel and dime. I didnt negotiate price - i paid asking price because i expected A+ quality work. They still dropped the ball. Imagine how bad they will be when they *dont* get what they want. It took me 2 hours to find the same materials on Home Depot and have it delivered within 48 hours for less price and equal or better quality. His response was, "Hate to jinx it, but maybe the glass door gets broken during delivery". Had to terminate the GC over incompetence like this. They are small time contractors but charge pricing just like a big company. Advantage with bigger company is, their suppliers and sub-contractors take them seriously and deliver goods on time. Had to hire someone else to fix their mistakes and finish the project. I wont recommend them to my friends. Update: he texted to say he will sue me if i dont remove this review.

I can't say enough great things about Certified Pro Restoration. I originally reached out to them…read morethrough a referral to get pricing for a demolition project on a flip property. From the very beginning, they impressed me. Not only was their pricing fair, but they were ready and willing to start the very next morning -- I didn't even bother getting a second estimate. When I arrived at the property at 8:00 AM the next day, they had already completed about a quarter of the demolition. They started early and worked efficiently, all without being a nuisance to the neighbors. That level of professionalism and consideration really stood out. They also referred me to a great supplier for high-quality kitchen cabinets at amazing prices. After seeing their work ethic during demolition, I hired them for the cabinet installation -- and they did a fantastic job. From there, I decided to use them for the majority of the renovation project. The only parts I subcontracted out were the new roof and the HVAC system (since I received a package deal through my AC/heating supplier). Throughout the entire project, they showed up every single day and worked efficiently and consistently. When the house was complete and ready to sell, they even helped certify that there was no mold due to prior issues -- which gave me and the buyers additional peace of mind. I've since referred them to several of my real estate agent friends, who have also used them for their clients' needs. I highly recommend Certified Pro Restoration to anyone looking for reliable, hardworking, and professional contractors. They truly exceeded my expectations.

Just wanted to give a shout-out to this great company (our plumber recommended them). I called…read moreabout a potential moisture problem in our bathroom, and whoever answered the phone was so nice and arranged for someone to come out the very next morning. Joel Morrison came right on time and was expert, efficient, and above all, kind. Joel conducted a very thorough assessment and showed me that we actually had no moisture problem (phew!), but did point out a (totally separate) tile issue that we hadn't noticed and provided a referral for us to take care of that. Very positive experience, and Resco will certainly be my first call if we ever *do* need a restoration company.

I hired RESCO to assist with restoration for soot and odor damage following a backyard fire…read more Initially I was pleased with their quick response. Ryan was very helpful through the process (literally the only positive). However, my floor is now damaged because of how they performed the job. After completing the cleaning process, they had fans running for 3.5 days. After inspecting my house, there was standing water/puddles of what can only be described as slime throughout my flooring. My floor is laminate, which means not only are you not supposed to mop it, you certainly should never have standing water on it. The water and slime were still there after the 3.5 days of fans/HEPA filters running. When RESCO arrived to complete a walk through, they also seemed surprised to see the standing water. They reported, "We didn't have a bucket to ring the mop out" the day they completed cleaning and "[they] thought the fans would dry it out" and that is why they left the water/slime on the floor. They also stated, "We don't know what all the slime is." They could not even complete the walk through because they, again, did not have a mop and bucket. They had to return later that day to mop it up. Of note, after they "mopped" it, the slime-like residue remained, which is extremely slippery. I'm 29 weeks pregnant and almost fell walking on it. After raising concerns regarding the damaged flooring, they did not care. Luke, the owner himself, said he would not do anything, despite his workers clearly messing up and inappropriately "cleaning" my floor and leaving water on it. This was a known problem even the workers acknowledged. They wouldn't even clean the slippery, slime-like residue from the floor. I cannot believe how incredibly unprofessional Luke was, not to mention the worst customer service I have experienced. He simply said, "Take me to court." Not only is my floor damaged throughout the house, I now have to pay someone to actually clean the floors and the slippery slime off the floor. Please save your money, including the money you will need to replace damaged flooring, and do not hire RESCO for your restoration needs.

We recently had a refrigerator leak that cause damage to our kitchen floor, pantry wall and even a…read morecabinet. The service master team was responsive, courteous and did their best to dry the impacted areas. Not everything could be dried so they did a nice job carefully removing a 4 foot base cabinet. Robert was great to work with. He was communicative, responsive and professional with his and his teams interaction. Dealing with insurance is never fun but it was helpful to have a top notch remediation company remediating the damage. While I hope we never have the opportunity to engage with Servixe Masters again if we needed to I'd do business with them again!

Service Master was quick to respond and get the job going. Robert is very knowledgeable and patient…read moreand explained everything step-by-step. His crew was always very polite, friendly and respectful. I really appreciate the way the whole process was handled. Thank you Robert and Service Master!!

Really glad I hired David to help with my water damage restoration. I'm not familiar with the…read moreclaims process and he was able to work with my insurance company to negotiate payments for the repairs. He was also very patient and explained anything I didn't understand.

We had an unfortunate situation where a professional water restoration company was needed to…read moremitigate some water damage. After getting a few quotes, I got in contact with David from ProService Restore. ProService Restore proves to be the best in the water damage restoration industry. Right from day one, the owner David was professional and very reassuring which was such a relief for someone already stressed. His work was clearly attentive as he and his guys actually took the time to evaluate the damage properly and give a detailed explanation of all the steps they would take to the restoration. As this was our first time dealing with water damage, David offered advice and guidance on how to correspond with the insurance company and also how to document the process for our own files. Besides the work done in a timely and very careful manner, David also offered helpful advice on how to prevent potential problems and also restore the areas. If you find yourself in a position of water damage restoration, ProService Restore will provide you with excellent service!

We hired BK Demolition to remove our above ground pool. They were very responsive and was able to…read moresend someone out for a free quote as well as schedule the removal to fit out schedule. There was a bit of a hiccup on the day of due to a bit of miscommunication between the office to the supervisor, however, with a quick phone call, it was resolved quickly and the job still got done in a timely manner. Their pricing was very competitive and customer service was excellent. Also, no complaints with the job that was completed! Thank you, BK Demolition!

Asked for quote to demolish an inground vinyl liner pool. They appeared to know nothing about in…read moreground vinyl pools. Said they would need to drill a hole in the bottom of the pool to drain the water, I told them they actually didn't because it was a soft bottom pool which the salesperson didn't seem familiar with. The water table is too high to drill a hole being close to the river and I can drain it with a trash pump and 100 feet of 3 in hose that I could take care of myself. Explained that I wanted the concrete deck around the pool also taken out and they said it can be used as fill material, which they also said they do frequently and it would be no problem. Talked about adding some gravel to the concrete fill and compacting everything every 18 inches or so to ensure things were stable and wouldn't settle later. Said they do this routinely as well. Also asked for 12 inches of top soil, which they said was no problem. Finally got the quote and it was actually wrong. It listed an entire pool's worth of clean fill material (over 100 cubic yards is needed) and 12,000 dollar charge with no breakdown showing reuse of the concrete decking as fill material, indicated disposal of pool equipment which I told them I would take out and sell on my own (I installed it), no breakdown in material costs for the remaining fill, no labor costs, and just general description of the actual work to be done and a line for me to pay the permit fees separately. I've had lots of contractors at my house and have never been asked to pay a separate fee for a permit, they've always included the permit fee in the job quotes. I contacted them and told them the quote was nothing like what we discussed and asked them to revise it based on the conversation that was held about concrete reuse, the amount of fill material, and the pool equipment. They said they would provide a new quote. New quote never showed up. I can't speak for anyone else's experience, but this was one of the worst contractor interactions I've ever been associated with for just simply getting a quote. Can't even begin to imagine how much oversight I would have to give them for the work to prevent errors if they can't even provide an accurate quote. I don't recommend them.

HES (Haney) is very kind and patient. He helped me feel reassured about the demolition that i…read moreneeded. I was nervous about this project. The morning HES and crew arrived, I had second thoughts on removing a certain area of my Satillo tiled deck and tiled patio. Haney was so understanding and explained that he'd start on the concrete and enclosure removal to give me time to see/decide when they get to the deck portion. This put me right at ease. When his crew arrived, they got right on task, like a systematic work plan. This was so reassuring for me (i've had my share of disappointments in the past from contractors.) HES crew delivered. "THANK YOU". They did such great work and sure know what they are doing. This crew worked so hard and worked practically nonstop in the HEAT. They had a positive vibe which was nice to see while doing such hard work. THE JOB / was to demolish a large patio with thick concrete patio, remove a partial patio enclosure and Saltillo tiles on a large upper deck area. They also had to saw off tiles for a sewer reroute to be accessed and coordinated this with the sewer contractor. They are truly 5 star fantastic team. Im happy i found HES. The value for this project was very reasonable.

I have used this company multiple times for many jobs that I've had and they are always on time,…read morekeep everything clean and a really fantastic crew to talk to. These guys are the best in the business and will always be my 1st call when in need. 10 out of 10!!!

I highly recommend Good Life Restoration! They helped restore and renovate my home after a house…read morefire, and I'm truly grateful for the work they did. Going through a fire and rebuilding your home is already stressful enough, but their team helped me through the process and turned my damaged house back into a beautiful home again. I really appreciate the quality of their work, their patience, and all the effort they put into my home. After everything my family and I went through, being able to finally walk back into my renovated home and feel at home again meant more to me than I can explain. Thank you to everyone at Good Life Restoration who had a part in rebuilding my home. You didn't just renovate a house--you helped my family get our home back.

Horrible experience with Goodlife restoration! We regret ever using this company. Bad quality work…read moreand even worse customer service