We recently had a refrigerator leak that cause damage to our kitchen floor, pantry wall and even a cabinet. The service master team was responsive, courteous and did their best to dry the impacted areas. Not everything could be dried so they did a nice job carefully removing a 4 foot base cabinet. Robert was great to work with. He was communicative, responsive and professional with his and his teams interaction. Dealing with insurance is never fun but it was helpful to have a top notch remediation company remediating the damage. While I hope we never have the opportunity to engage with Servixe Masters again if we needed to I'd do business with them again! read more

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Service Master was quick to respond and get the job going. Robert is very knowledgeable and patient and explained everything step-by-step. His crew was always very polite, friendly and respectful. I really appreciate the way the whole process was handled. Thank you Robert and Service Master!! read more

These guys were prompt, so helpful and accommodated us. Also did all the paperwork for insurance. I will totally recommend James Johnson at Service Master. read more

Rob and his team (Andrew and Samuel) worked quickly and efficiently to mitigate the water damage. They were kind, responsible, and informative when working with them. I felt safe having them in our home! Rob, was extremely helpful and kind! James, worked closely with our insurance adjuster and helped to make for a smoother process overall! We're very grateful for their service! read more

James Johnson at Service master deserves 10 stars! I had a large flooding issue at my home during the rains a week ago and he was here the same day to check my house determine whether I had long-term damage. I can't thank them enough for being Johnny on the spot. read more

Service Master was the company my insurance Mercury assigned to us after a water valve gave out. I woke up to gushing water into my home at 3 am. Obviously, a nightmare experience to deal with. I am so grateful for Service Master and that Mercury assigned them to our claim. Water damage is horrible and when this type of thing happens you can't find the words to explain the dread you fear. James, Robert, Samual and Andrew were lifesavers!!! Robert was reassuring, patient and listened to all my concerns. James stepped in to speak with the insurance rep when I wasn't feeling heard and that they were minimizing the extent of the damage. I can't recommend this company more! If you ever have to deal with this type of damage this is the company to call!!!! Thank you James, Robert, Samual and Andrew for helping us get through this nightmare!!! read more

ServiceMaster were assigned by my Mercury insurance when I had some water damage. They contacted me right away, were easy to get a hold of when I needed to, polite, professional and always on time. When I asked if something could be improved to make the equipment quieter, they were able to do it without a problem. Robert was my main contact, he and his crew were all good. I would use them again read more

highly recommend this company. the work staff - the greatest. the office staff- she is the best ever. read more

Four knights in shining armor! James, Robert, Samuel, and Andrew. We had a wall that was damaged from a leak that had been occurring for some unknown time! Ugh! Woke up, was getting ready to do some deep cleaning behind the couch and bam! Mold! Black mold and plenty of it. The leak was my hot water heater and that was corrected. But fixing the mold issue was going to need some special help. This crew is amazing! Everyone had a lovely attitude and put my family at ease throughout the entire process! Professional, courteous and confident. James listened to my entire issue with compassion and got me on the schedule for the next morning. Robert and Samuel showed up, evaluated the situation and reassured me that they could help. Robert kept me in the loop and answered my questions as the process evolved. Samuel was delightful, easygoing and that made my family feel like everything was going to be just fine. The crew had set a time for the following day that they expected to arrive, but an emergency call came in. They let me know of the delay. But before the day was through, Andrew arrived at our door and brought another dose of 'can do' energy to the project! He made sure that we were properly set up, contained and ready for the next step in the process all with a smile and jovial conversation. Really nice to work with such a competent and caring team! They turned a very uncomfortable situation into a rather pleasant experience. Well done, gentlemen! Thank you all for your compassionate and professional service! read more

Excellent work great team recommend every one 5 star service finish my house work in time *****

Amazing company! James is responsive and professional. They were a huge help for our family in a sudden leak/crisis situation. Highly recommend them for remediation! read more

Wow, I cannot say enough good things about this company. I came home to my house flooded from a water loss. I felt overwhelmed and confused on what to do. My first response was to contact my insurance company to get help. I was shocked when they told me I was on my own and that they no longer recommended services. I had no clue who to call, so I randomly started calling companies, and I am so fortunate that this Service Master was one of the many calls I made that day. They responded quickly and had someone out to my home within an hour! They immediately took over and mitigated the damages, and saved my kitchen. The whole house needed to be cleared out, and they handled every detail for me. They called the packing crew, ordered the pod for my furniture, removed the flooring, thoroughly dried out the house, and scheduled the asbestos testing. They always responded to my calls and were so professional and helpful. What started as a random call for help ended with having a knight in shining armor to the rescue experience. As a single mom with two kids, this was invaluable. Also, they billed my insurance and never pressured me to pay upfront. I cannot recommend this company enough! Thank you, Service Master!!! I am a loyal future customer. read more

Our washer flooded over night, it was a mess. The result was water damage to laundry room and the kitchen as water had seeped through the wall. Our flooring, premium laminate, badly warped. Filed claim with Farmer's which carries our homeowner insurance. Overall, great service from Farmer's. They contacted Service Master to arrange inspection of damages. James, Caleb, Robert and crew did an outstanding job from start to finish over a period of approximately 2 weeks. This included, checking level of moisture in flooring, demolition, drying out sub-flooring, testing for asbestos and mold. These days its rare to see a crew demonstrate this level of efficiency and professionalism. Thank you Service Master for an excellent job! read more

THANK YOU for the best experience that I have ever had with genuine knowledgeable helpful people! I am very, very, very impressed! These guys are the Best and I highly recommend them! I had water damage and these guys were experts! They turned a bad situation into a pleasant experience! We need more people like them in this world! Thank you so so much! Dianne Chapman read more

I hired them for a broken pipe flood damage and James' staff is awesome, from the PM to the techs working onsite, all were very knowledgable, fast and thorough. I am very impressed since we have had terrible experiences with contractors in the past with confusion or run arounds, this was truly one of our best experiences! Servicemaster offered us attention to details, clear communication, no run arounds and prompt on everything they said they would do they did and clear expectations, if it was or wasn't covered by insurance, upfront and direct! Thank you very much Service Master! read more

Ha. Sad that you stoop to this. You and I both know the truth. You were aware of the closet and I told you there was a bathroom and that it was my master bedroom with a walk in closet and a bathroom. I also told you about water in the closet and a good portion of the room and closet. You get a bad review so you attempt to change the actual facts. In my review I also mention both you as well as your staff were courteous and would probably have done the job you were hired to do. My beef as mentioned was that I did indeed tell you the details and the truth about the size of the room and where the water was. I told you the bath mat in the bathroom was soaked, I had linoleum in the bathroom and saw no more water after taking the bath mat out. I told you about water in the closet and under and around my king bed. I told you the room was 500ft2 but that my error it is as actually under 400ft2 You gave me a rough verbal estimate of $500 if just the carpet. You did tell me about the call out $180 fee that your competitors don't charge (I called around). I paid this $180 fee and honored my end of the agreement. You gave me a rough estimate high of $1500 if walls wet. Your guys came out and you told me on the phone $2000 plus (never said to me could be lower). My gut feeling by the time you were done would be much higher than your new $2000 PLUS estimate. I think your customers will be able to tell the truth. My only suggestion to them at this point is to record their conversations with you. PS. I had everything taken care of for $1300.00. Good luck to you sir. Now go away. read more

These guys are the best!! They responded quickly assessed the problem and the damage and got right to work. They answered all my questions and we're very neat and efficient. I would highly recommend them. read more

They were superfast in responding to me. They took care of my home immediately. I was very impressed and I will recommend you to any body and everybody I know. Keep up the good work. Amita Natu I am also a Farmers Agent and I will be recommending you guys to all my clients because of the super job you did with fixing my Home in a timely manner. Happy Holidays. read more

Hired ServiceMaster for a bathroom repair (water damage and mold). They were professional, timely and worked well with our insurance company. We would hire them again!! read more

James and his crew are amazing. They came out on a holiday weekend after a pipe broke. The damage was extensive but the were quick, efficient, and super helpful. They know their stuff. Even after being assigned a kooky clams adjuster, they were so helpful in helping us navigate. Though I hope I'll never need their services again,I wouldn't hesitate on second in calling them if we did. read more

Polite, helpful and hardworking. They're fully endorsed by my insurance carrier (Foremost under Farmers for manufactured homes). They arrived right away and started dewatering our flooded rooms. They worked so fast that we won't have to replace the drywall, the cabinets or the platform the carpet was on. Now I just hope the contractors who follow to replace what was damaged are as upstanding and fast. read more

I am completely and pleasantly surprised with the professionalism and quick response on this company. Within three days they were able to prep, demo, and remove all water damage from the first and second floor. All employees were accommodating and courteous to our family during the complete job. From when supervisor Andrew arriving to the last the gentleman Aaron that came to remove their equipment. I would recommend to save yourself the heart ache of going with another company like CPR(which our insurance sent out first) and hire Service Master from the start. My family and I would like to thank them for their professionalism and willing to go the extra mile to ensure there was nothing missed/left undone. Again Aaron(superior) gave us updates everyday on process. read more

We were very impressed with the prompt and professional response to our water leak issue. James, Kaleb and Dave were at our house the next day and took care of everything. Thanks Service Masters, I will absolutely recommend you to anyone in need. read more

Recently on of my State Farm customer's selected James at ServiceMaster. They are over the moon happy with their speed arrival to the house, the personalized service as well as their attention to detail. James and Kristine have communicated with me throughout the process and I am confident that they will be there for my customers in the future. Highly recommend!! read more

Excellent service. Very punctual. All was taken care of to our complete satisfaction. Highly recommend.

What can I say service masters came to the rescue after I thought the world was comming down on top of me. After discovering a water leak going into my new hard wood flooring service masters came in and dryed everything. They were very easy to work with and Amanda the office manager always kept me up to date on everything that was happening. They're workers were awesome, they handled all my belonging with care and removed all my furniture in the house to get things dried. James the owner has definitely made a reputable company and backs it.. they were great with your insurance adjuster to make sure everyone on the right page. KEEP UP THE GREAT WORK SERVICE MASTERS read more

They were on time and very professional. The workers were polite and courteous. The guys were careful of my walls and furnishings as they set up the equipment. They measured the moisture levels in the walls an floors and explained what was happeninng. Kept in communication with me throughout the whole project. Looking at my kitchen today you could not tell that I had a water damage! I am very happy with my experience in what could of been a nightmare to deal with. read more

My experience with this company has been exceptional. They made going through this stressful experience as easy as possible and put my mind at ease. They were extremely efficient and helpful. Their communication was professional and the job was completed well to my satisfaction. I will continue to use and refer James Johnson and his company. read more