I purchased a new home that had some discoloration on the carpet that looked like mold. We were told by the seller it was old damage and all dried out. I called Peet's restoration and they came out and confirmed that there was in fact, water damage, and some mold but more importantly, that there was some active water damage. They went above and beyond to do mold remediation, check the existing walls and room, and called a leak detection company to find out what the problem was before they patched up the wall. Additionally, I mentioned that I was going to have flooring replaced and being the one stop shop that they are, they gave me an excellent price on flooring and sent out to flooring installers, Daniel and Jacob that are probably the best I've ever worked for. Friendly, knowledgeable, professional, and thorough! I would highly recommend this company to anyone. read more

Top tier service! Peets came out immediately to assess the damage to my home after rain came in through our roof, delivered a quote, and had a team working all within a few hours. After receiving a few other quotes, Peets was still the best (and fastest). Would definitely have Peets come out again for any restoration services needed. read more

I had reached out to Peets about fixing a crack in my kitchen ceiling and they shifted the scope away from what I asked for. Upon inspection, Peter advised that they remove the dry wall and inspect for mold because there was apparent light humidity marks along this crack in the drywall. For good measure, he recommended that a small water stain behind the upstairs toilet also be inspected for mold behind it. At no point was it made clear that the scope did not include fixing this ceiling crack, which was my primary request. I was under the impression that the scope was being expanded to include a mold inspection, but the scope was instead shifted away from my original ask. Turns out there was no mold to be concerned about, but they still proceeded to set up an expensive dehumidifier operation in my kitchen with no clear benefit and it was seemingly overkill for what could have been a simple dry wall repair. They also removed more bathroom wall than was necessary for the inspection. When I found out that actual ceiling repair would be an extra two grand, I went with a different contractor to finish the job. They did perfom the work consistent with the scope that they wrote, but that scope did not meet my expectations. If you proceed with Peets, also verify that the invoice details match the work actually performed. Overall, this project seemed extraneous, with no opportunity for course correction, and the ceiling crack was replaced by a gaping hole. read more

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Peter came by to look at our mold issue, and was successful in diagnosing and fixing the problem. Peter was extremely polite, professional and helpful with all of my questions. He responded very quickly to my inquiry and made himself available according to my schedule. I highly recommend, happy to have run across him for our House maintenance problem. Thank you Peter for your time and assistance! read more

Fantastic job reconstructing kitchen after mold remediation. Easy to work with. At a very reasonable price When insurance company's decline coverage. read more

Peets Express Restoration - Kitchen sink - Damage Restoration Near Me - Carmichael, California

Long story made short: These are the guys you want to hire. I recently flooded the kitchen and basement of my brand new home in the middle of the night. Peet's team made fixing my big mess as easy and fast as humanly possible. They instantly responded to my emergency call in the middle of the night and began protecting my house from mold. They quickly restored and replaced even the smallest details of my damaged kitchen and basement floors, cabinets, and ceiling. This is a brand new home, so I really had the highest expectations for their quality of work--which they met every time, on schedule. And Pete handled all of the work coordinating with my insurance provider, so I barely had to think about it. I sincerely hope you never have to meet Pete and his team. But if you ever manage to do something as dumb as flood your own home in the middle of one of the most drought stricken parts of the country: You'll feel smart about hiring these guys. read more

Peter, Mike, and the crew were so helpful when we discovered our fridge line had been slowly leaking for over a year. They showed up the same day and started remediation immediately. As a newish homeowner whose never had to deal with insurance Peter was able to help walk me through the process and ensure me that our kitchen would look good as new when his guys were done. Mike managed the rebuild and we were really happy with the communication and timeline. Thanks to everyone at Peet's Express Restoration for making a stressful situation easier to manage. I would highly recommend them. read more

Peter was the first to respond to my request on Yelp for assistance with a mold issue. He responded in less than 5 minutes and was at our house 15 minutes after that. He was professional, knowledgeable, clearly laid out our options and supported us in our decision making process. I will be calling Peets Express Restoration for any future needs we may have. He provided reasonable and practical solutions and had a team poised to provide prompt assistance with specialized equipment to evaluate and remediate the issue. read more

Petro did a great job remediating a mold issue i had. He was easy to communicate with and gave me a fair price on the work done given the circumstances. I would highly recommend his service. read more

If you want a five star company which comes well recommended then this is the one to go with. We had an air conditioner leak which caused damage to our ceiling. I contacted five companies to receive estimates, and Peet's Express Restoration had the fastest response time, hands-down the best price for the job, and could start the job four days faster than any of the other competition. Peter was excellent at communicating and keeping me informed of the process. They had the water mitigation completed a lot faster than competitors said would be possible. The best part was they actually performed the restoration work which solved many potential logistic headaches. The work they did was excellent. After the initial restoration we had one small item of concern and they came the very next day to remedy. I've since shown a few friends the room in which the damage occurred and they were not able to point out where any restoration work was done. I'm happy to fully recommend this company for any such work. read more

Peets Express Restoration - Finished work - Damage Restoration Near Me - Carmichael, California

I had a leak in the bathtub in an upstairs bathroom in my house. The leak went through the wall and in to the ceiling of the room downstairs underneath the bathroom. I needed water damage help so I found Peets on the internet and contacted them. Pete came right out with fans that ran for a few days that dried the water leak up. Then, the bathroom upstairs needed to be re-built because the leaking bathtub had to come out. Pete has a crew that does re-building. That crew did an amazing job. It took several days, but the bathroom was re-done. There's a new bathtub, tile and flooring in there. They were very particular and did a wonderful job. Overall, I was very pleased. read more

Would highly recommend! We were replacing an older built in refrigerator/freezer which no longer functioned. When the installers removed the old one, they found that the back wall was a mess! The installers agreed to store the new unit for several days if we could find someone to remove and repair the wall. We were desperate! My husband called several restoration companies. Peter was able to come to assess it the following day, remove the wall, and repair it within the next day. They were so responsive, always answering the phone, always working with our schedule, completing the work, left the area spotless after their work. Great job!!! Call Peet's Express with your restoration needs! read more

Very grateful for the service Peets Express Restoration provided. We had water damage from the bathroom on the 2nd floor of our home on a Saturday and took a chance by calling at 9pm. I was surprised they answered my call considering it was a weekend and they arrived within an hour. Water mitigation started the following Monday. I was relieved knowing the water damage was immediately assessed and avoided any further damage. They were prompt, communicative, and thorough throughout the whole process. It was very convenient their company did everything from water mitigation, packout, and reconstruction. I would highly recommend this company of you want a seamless experience. Thank you Peter, Mike and your whole team for all your help. read more

I have never experienced better customer service. At the request of my HO Insurance Carrier, I was requested to mitigate subsequent damages from December-January 2023 Windstorms by hiring water removal restoration services. Peets response for initial inspection immediate, followed by next week on scene demolition and removal of water. 1 day into their initial on scene work, area struck by a very significant thunderstorm, followed by Peets returning to site to inspect potential additional water, removal of chimney cap and hardware, placing temporary cap on chimney, in order to remedy affected areas. They also advised me of missing tiles blown off by January windstorm, suggesting roof inspection. I would highly recommend their services. Their charges were competitive with 1 other service that submitted estimate. read more

We found out we had major water damage in our kitchen from a leaking valve behind our fridge. There was a lot of mold surrounding the fridge and our pantry. We called right when we found out at around 9pm on a Wednesday. Peter picked up right away and arranged to come by the next morning. They came as promised and started working within a couple hours. It was so fast and helped alleviate our anxiety concerning the damage. They were very professional and empathetic. Highly recommend them! read more