I hired RESCO to assist with restoration for soot and odor damage following a backyard fire. Initially I was pleased with their quick response. Ryan was very helpful through the process (literally the only positive). However, my floor is now damaged because of how they performed the job. After completing the cleaning process, they had fans running for 3.5 days. After inspecting my house, there was standing water/puddles of what can only be described as slime throughout my flooring. My floor is laminate, which means not only are you not supposed to mop it, you certainly should never have standing water on it. The water and slime were still there after the 3.5 days of fans/HEPA filters running. When RESCO arrived to complete a walk through, they also seemed surprised to see the standing water. They reported, "We didn't have a bucket to ring the mop out" the day they completed cleaning and "[they] thought the fans would dry it out" and that is why they left the water/slime on the floor. They also stated, "We don't know what all the slime is." They could not even complete the walk through because they, again, did not have a mop and bucket. They had to return later that day to mop it up. Of note, after they "mopped" it, the slime-like residue remained, which is extremely slippery. I'm 29 weeks pregnant and almost fell walking on it. After raising concerns regarding the damaged flooring, they did not care. Luke, the owner himself, said he would not do anything, despite his workers clearly messing up and inappropriately "cleaning" my floor and leaving water on it. This was a known problem even the workers acknowledged. They wouldn't even clean the slippery, slime-like residue from the floor. I cannot believe how incredibly unprofessional Luke was, not to mention the worst customer service I have experienced. He simply said, "Take me to court." Not only is my floor damaged throughout the house, I now have to pay someone to actually clean the floors and the slippery slime off the floor. Please save your money, including the money you will need to replace damaged flooring, and do not hire RESCO for your restoration needs. read more

We got recommended RESCO from a plumber we had come by about a possible leak/floor damage we were having. Sure enough, we had mold!! RESCO was professional and thorough throughout the whole process. I had dealt with Micheal (thanks Micheal!) and he was very easy to work with! Great at explaining every step and making sure my house stayed clean! We have a new baby and I appreciated the extra caution he took. Great customer service! And always on time! We had Trevor (or was it Travis!??) that helped us out too and he was great also. I was going to wait until my laundry room was completely done to write this review, but unfortunately the company they recommend hasn't started and it's been almost three weeks (ahhh!!!!!) 0_0 ....sooooo I didn't want to wait too long and forget!! Worth the review! And worth hiring! Thanks RESCO read more

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I needed water and mold removed from under my house fast and contacted Resco based on their good 5 star reviews. Eric Garibay and if I remember correctly, Gideon came to my house a few days later and did an assessment, I got a quote right away and was pleasantly surprised by the thoroughness of the quote and the bottom line. Eric and Gideon returned a couple days later and got to work, Eric did all the under house work which is really difficult under ideal conditions, my crawl space is very tight so less than ideal, but Eric managed his way through it all and got the job done and did it all with a smile. I have the utmost respect for his professionalism, and that goes for Gideon too, I sure hope I got your name right Gideon, if not I appologize. I hereby enthusiastically add my 5 star review to the list and concur with all the others. read more

This company was beyond my expectations from my first desperate call to completion. A team was out almost immediately after calling them bc I had a leak in my attic and needed to have an area dried out. Noah and Dakota came to my rescue, assessing the situation, putting up plastic curtains, setting up fans and a dehumidifier for several days. Another team Joel and Jordan came for a second small leak and promptly assessed and set up fans and plastic curtains. These teams made a very frustrating situation easily fixed. I highly recommend them to anyone needing a rescue from leaky pipes. Thanks guys, you are awesome. read more

Resco did an excellent job with our mold remediation. Dakota and Jordan were clean, polite, and professional throughout the whole process. They provided an itemized quote, patiently answered all of my questions, and their price came in under ServPro. The work area was left tidy, and they even recommended a testing company that delivered clearance results in under 24 hours. Highly recommend! read more

This was no pressure to do a major repair . The technician was so reliable on time and professional. I recommend this company !

They are nice people and they did a good job, but they overcharge especially once they know you have insurance. Learn from my hard lesson-- you'll have to pay the difference because insurance doesn't cover the random extra charges they bill. I was initially quoted for around $3k and ended up with a $4k bill. If water damage happens to me again, I would call others first and ask Insurance company for a list of recommended companies. Hope this helps someone avoid my costly mistake! read more

I am very, very happy with the work done by Resco. Dakota and Jordon were very professional and did an excellent job. They were prompt, respectful of our home and kept us informed as to what they needed to do. I would highly recommend them. read more

They are quick to response and did a fast job . They are good at communicating . They did a good job with my emergency with short notice

In a situation where mold remediation is needed; it's never good but Eric and Noah were fabulous to work with and I couldn't be more pleased to have had them come when I was in such a vulnerable state. read more

Thankfully I saved Resco's number from a previous visit. I accidentally flooded the lower level of my house when a pipe broke. Resco came to my house in about 20 minutes and got to work. They made a very stressful situation much more manageable. The clean up and restoration of my house took about 3 weeks due to product availability. Whenever I called Resco they all knew the situation and status of the project, no matter who answered the phone. This such a well run, trustworthy business. They helped me navigate my insurance and also told me areas I could save costs on, when I thought insurance wouldn't cover certain parts of the restoration. Special shout outs to Noah and Luke, they served as my main points of contact. They were very professional and had such great communication for everything. read more

Luke, Nathan, Mike, Noah and all of the Resco team did an amazing job helping me with my Water Damage after a strong storm that ripped my roof off. I'm very lucky I found them within a day or 2 so they could help remediate & restore my home. My only wish is that I would have called them sooner. I will definitely be sharing my experience with my friends & family. If you're reading thisCall the NOW! read more

Resco Clean - uh oh... The wind ripped my roof off !!! - Damage Restoration Near Me - Orangevale, California

Recently, I found out we had a water leak inside our kitchen wall and molds were discovered. Nathan & Eric did a fantastic job cleaning up the molds and gave us amazing advice on how to deal with the insurance company. Would recommend Resco to anyone. Bill read more

Spring cleaning has arrived! Sent message requesting quote and within 2 hours not only did I receive an in home quote but was fortunate enough to have cleaning done same day and within another 2 hours my rugs look and smell great! Very pleased with price, quality and excellent service. Highly recommend and personally will continue business as needed biannually. read more

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This small, family owned company gives the type of personal service -- Above and Beyond--us old school folks expect, but now days, seems Rare to find! This fine company was referred to us by our Plumbing Company in Auburn, Ca. Luke, the owner came to our rescue on March 12th, 2024 regarding our upstairs bathroom leak that was over our finished garage ceiling. Luke's honesty in price and supervision of the drying time was much appreciated; unlike the experience we had in 2010 with a Major Name Known remediation company that just wanted to keep the fans going at $100 per day when the area had not been soaked and was dry in not time. I made them come get their equipment! Luke's excellent team of Michael and Nathan did the mold removal, scrub and drying process as well as the complete tear out of our bathroom. We decided the 32 year old fiber glass over the tub shower stall should be removed also. We signed off on the Certificate of Completion on 3/21/24 since the area was finally dry at that time. Michael and Nathan heard me about wanting to keep our solid wooden vanity, the deep Kohler sink (if possible) & the special ordered, chrome, old style faucet set made by Delta that are no longer offered. They also heard me about wanting to keep items out of our over-burdened land fills & about my love for our planet & the wildlife we are blessed to have here. These 2 young men worked very hard to deliver and they did!! They saved the vanity, & amazingly -- even saved our deep Kohler 32 year old porcelain over cast iron sink + of course, our delta chrome faucets. !!! Other Contractors who came to bid our project said the vanity could not be saved--and I knew they were wrong! Back in 2010 our down stairs bathroom single vanity was saved by the Contractor on that project by rebuilding the bottom of it. (That was a pin hole leak from a copper pipe behind the toilet.) Sometimes, in life the hits ($$$ wise) just keep coming and found us unable to pay attention to the Fact, it was past time to change out the wax ring on the toilet. So my fellow Americans--how old is the wax ring on your toilets? Save yourself some misery and track the dates. Time and Money does not grow on trees!! Hire this company for your needs! read more

After noting a small leak had done some damage behind our shower, I called Luke to assess the damage and get a better idea of what needed to be done. Within a day, he Identified all the impacted areas and set up dryers and air filters to limit any further risk. he then referred us to both an asbestos testing company and demolition company to remove all the impacted material in a safe and secure manner. Throughout the entire experience, he was extremely communicative and available for questions. Every time he came to check on things he gathered proper documentation that kept our insurance happy with the progress. read more

We booked Resco for our carpet cleaning when we moved back in to our home after having rented it out. He was very easy to work with, responsive, flexible with our situation, and did a GREAT job cleaning our carpets. Highly recommend! read more

Thankful for Luke, he was a quick responder and even though I had last minute changes he was flexible and did and Amazing job it was a lot of work that he made look easy and mad it smell amazing with his carpet deodorizer. Thank you Luke I'm sure your my absolute Go To for All our Carpet Needs. read more

Resco Clean - Theater Room - Damage Restoration Near Me - Orangevale, California

Luke is very professional and responsive, I am very impressed with his work ethic. He did an excellent job with 2BR deep cleaned, steamed and even throw in the deodorizes without an extra cost. If you are looking for dependable and honest person to clean your house I highly recommend Luke from RESCO CLEAN ! read more

Just bought the house in Fair oaks and used Luke for carpet cleaning service, 1- responds quickly 2- very reliable and on time 3- used high quality materials for my carpet 4- up to date with covid-19 safety. 5- carpet look just brand new after he was done I cant be happier with his service, Luke did the professional job i would use his service and recommend him %10000 read more

Joel and company just left our home. They did a thorough, speedy, and impressive job of cleaning up and drying out our drywall following a roof leak. As others have said, they are a honest, knowledgable, and a pleasure to work with. A tall order when dealing with water damage. We highly recommend this family business. read more

Had a pipe burst on Tuesday, Called Luke not knowing the first step in all of this, he was out here that afternoon and has been super helpful every step of the way! Very knowledgeable and respectful! Highly recommend read more

Emma M. Luke did a fantastic professional job of cleaning my carpets which had some old pet stains which were removed. The job went very quickly. I am very happy with the results and will definitely use Resco again. read more

Asked if I could get service on a Sunday because of a family issue and got the following reply: Do you work on Sundays by any chance? 1:05 PM 7/8/2021, 7:10 PM I try not to LOL Luke M. Not sure this is the way to treat Customers, I will certainly never use this place. The arrogance is sad. read more

Honest, efficient, knowledgeable... so grateful for their work. Made what was a nightmare nasty water damage situation into something that was easy to manage with not only doing their job but giving extra support and humor. Thank youuuu!! Hope to never have to call for water damage cleaning ever again but if I do, I will definitely be calling RESCO -- you should too. read more

I highly recommend Resco Clean owned by Luke Morrison . He cleaned our carpet this last Thursday and did an outstanding job !! He is very knowledgeable and professional !! We will utilize him anytime we need our carpets and tile cleaned . read more

Luke was great ! Very professional and punctual. Had some really bad red stains and he got them out with no problem. I will definitely be a returning client. THANK YOU' read more

Resco Clean - After - Damage Restoration Near Me - Orangevale, California

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Had Luke clean my carpets this week on very short notice. The company I chose to use flaked on my twice due to their truck breaking down. So happy this happened or I would not have found Luke. First he is very personable and dies a fantastic job. Bonus is I got to support a new local business. My carpet looks beautiful and smells clean. Thank you Luke. read more

What a great experience! Luke was responsive, quick, professional, and very effective. I rarely take the time to write reviews, but I want everyone to know how great this company is. My furniture looks brand new, and the price was reasonable. I recommend them without any reservation. Thanks, Luke! read more

Very happy with the service we received today. I requested a quote from a few upholstery cleaners and Luke responded quickly and even came out within a couple of hours. Professional and was quick with cleaning two furniture pieces. We'll use him again if we need anything else read more

A pipe broke in our house and flooded over night. RESCO was out there in no time. They were professional, knowledgeable and provided a level of customer service that went way beyond my expectation. The work they did was exceptional. I would highly recommend this company read more

I got home from work the down stairs toilet was clogged so I thought. It was main line clog plumber came and fixed that. He left the 2 inches of water on my kitchen, bathroom and dining room floor. I called Roto-Rooter water cleanup and restorations. Eduardo and Usiah are awesome. They came through and took care of business. My family is so grateful. These guys are the best and worth every penny. read more

Fabulous customer service! Arrived on time and did a very thorough cleaning. My carpets and area rugs look brand new! Highly recommend this company! Thank you Luke! read more

Luke was very professional, prompt, informative, safe and thorough. The carpets were like new and smelled very fresh. He answered the phone directly each time I called and confirmed our appointment. His pricing is very fair and reasonable. I will recommend him to anyone who asks about carpet cleaning and will definitely use his service again. read more