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    Sam's Carpet Services

    4.9 (157 reviews)
    Open Open 24 hours

    Request quote & availability

    Response time

    20 minutes

    Response rate

    100%

    Services - Sam's Carpet Services

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    Sam's Carpet Services Photos

    Recommended Reviews - Sam's Carpet Services

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    Reviews With Photos

    Katie D.

    Had Sam's out to clean all of the carpet in the house and two arm chairs. We have a multi-pet and multi-kid household, and the carpets came out wonderfully. He also did an excellent job on the chairs, they came out better than expected. Again, I highly recommend Sam's Carpet Service. Sam is very responsive on the phone, makes scheduling easy, and his prices are great.

    After Stanley Steemers

    Extremely Disappointed with Service and Conduct I found Sam through the Community Connect feature on the RING app and initially appreciated the convenience of booking a local service. I called him on Friday, May 2nd to check availability for Monday, May 5th, and we confirmed a 9:30 AM appointment. I texted him my address as requested. The morning of the appointment, I hadn't heard from him, so I texted at 8:55 AM to confirm. He immediately called back saying he may have double booked and asked to come at 11:00 AM instead. I said 10:30 AM would be better. As I stepped out for a brief visit to the Sikh temple down the street (I had a doctorate-level board exam in Fairfield later that day), he called again saying he could come in 20 minutes. I rushed back to meet him. Sam arrived, introduced himself to my fiancé and me, and explained the cleaning process. When I mentioned we had discussed a $160 fee, he recalculated on the spot and quoted $180, explaining his pricing. I agreed and ultimately paid $185 because he was kind in person, and the carpet smelled great afterward. Before he left, I specifically asked if there was any dry time needed before walking on the carpet. He said, "No, there is no down time--you can step on it right away." This detail is important because I left my house at exactly 11:00 AM, did not step on the carpet, and my only roommate had already left at 8:00 AM and didn't return until 7:00 PM. No one else entered or exited the house during this time--I have security camera footage inside and out to prove this. That evening, my roommate sent me photos of visible footprints on the carpet, including a room she hadn't even entered. There were also blotchy patches and streak marks. Hoping this was just temporary, I forwarded the photos to Sam the next evening (May 6 at 7:34 PM), thinking maybe the carpet needed more drying time. When I spoke to Sam, he seemed confused and began questioning how the footprints got there, insisting someone must've stepped on it. I repeatedly told him I wasn't blaming--just looking for a solution. He agreed to come back to assess and use a "rake" tool to resolve the issue. I even sent him screenshots from my Ring app to prove no one entered the house. Still, he insisted someone must have. We scheduled a follow-up for Thursday, May 8th, between 9:00-9:30 AM. That morning, he again had a scheduling conflict and delayed the visit to 10:00-10:30 AM, but didn't arrive until 10:51 AM (also documented via text and camera footage). When he arrived, I calmly showed him the footprints, blotches, and streaks in the loft, stairs, and bedroom. Rather than trying to resolve the issue respectfully, he raised his voice, accused my roommate of lying, and even said, "I feel bad for you for living in a house with a liar." He accused her of "climbing through a window" despite Ring security footage clearly showing no activity. I reminded him that it was unacceptable to come into my home and disrespect my tenant, especially since she could hear everything from her room upstairs. I told him we could agree to disagree--he could believe someone snuck into the house, and I could believe the cleaning wasn't done properly. But he continued to gaslight me, saying the carpet was just "like that" and would always catch footprints--even though this is a new build, less than a year old, with brand-new carpet. He said he could rake the carpet but would charge me extra. As he continued raising his voice, I began tearing up and my voice started cracking from the stress of being spoken to so aggressively in my own home. That's when my roommate came out of her room, concerned for my safety, because she could hear everything and wanted to make sure I was okay. It was a deeply uncomfortable situation: two women under 30 being yelled at by a grown man inside their home. I eventually had to ask him to leave. For context, I only got the carpets cleaned because a previous roommate had a dog, and I wanted them fresh before a new tenant moved in. Out of frustration, I called Stanley Steemer to re-do the job. Their team was more professional, more thorough, and charged only $140 including raking. The results were noticeably better than what Sam left behind. Final Thoughts: I rarely leave negative reviews, but this was not only unprofessional service--it turned into a deeply disrespectful and stressful interaction in my own home. I hope sharing my experience helps others avoid going through the same.

    Had an old carpet but opted to have it cleaned rather than replaced. Looks and feels much better.
    Margot R.

    I scheduled a regular carpet cleaning with Sam. He was friendly, helpful, and informative. My carpet looks much better. It's a very old carpet but I just didn't want to replace it at this time. Sam cleaned it up beautifully and got rid of the previous owner's cat odors. I found his pricing to be affordable too. Thanks again Sam!

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    2 months ago

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    6 months ago

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    7 months ago

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    1 month ago

    Never came back or called so I got someone else! I waited a week in a half with NO response.

    Business owner information

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    Sam T.

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    6 months ago

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    7 months ago

    Sam did a great job cleaning my home's carpets. He was very communicative and friendly. I'll definitely use again!

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    Photo of Katie D.
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    1 year ago

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    Sam T.

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    3 months ago

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    7 months ago

    Sam was very fast to respond and completed the carpet cleaning for a reasonable price. Our carpet looks great!

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    2 years ago

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    5 months ago

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    6 months ago

    Sam did a great job. Carpets were cleaned quickly and efficiently. Sam was quick to respond and was easy to communicate with.

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    10 months ago

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    11 months ago

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    9 months ago

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    8 months ago

    He is great ! Super friendly & does a great job!! has been our carpet man for quite a few yrs.

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    11 months ago

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    1 year ago

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    1 year ago

    Sam has cleaned our carpets many times and always does great work! I appreciate his professionalism and attention to detail! Thank you!!

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    3 years ago

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    2 years ago

    Sam is GREAT. They really did an excellent job on our carpets and rugs. Super friendly and easy to work with. Highly recommended!

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    Photo of Lani Y.
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    2 years ago

    Communication was excellent! Job well done. Sam answered all of my questions. He was very accommodating and flexible. Great value!

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    Page 1 of 4

    Ask the Community - Sam's Carpet Services

    Hi, do you do do pet stains and smell removal on area rugs?

    Yes we do Lisa! Please contact Sam's Carpet Services directly at 916-276-5207 for further details!

    View All 3 Questions

    Review Highlights - Sam's Carpet Services

    I would say he was super responsive, gives you a time window, and texted the ETA, the day of the service.

    Mentioned in 4 reviews

    Read more highlights

    A-1 Pro Carpet Care - Cleaning 15,500 sqft of carpet at Revel

Folsom CA 95630

    A-1 Pro Carpet Care

    (284 reviews)

    We had Daniel come and clean out our dryer duct that went to the roof. It had a few turns in it and…read morehe was totally honest about everything. A major plus! Because of the turns in the duct, he couldn't show me it was clean with the camera, so he turned on the dryer while I stood out front to see the residual dust come out the top. I really appreciate his work ethic, honesty, and kindness. We are having him return to clean our tile and grout next week. All these things haven't been done in over 8 years and are way past due. I'm so glad I was able to find this company.

    They get 1 stars for being on time and professional. The quality of their cleaning job was not even…read moremediocre. My carpet is 7 months old. It's grey. No spills. No animal spots/issues. Just normal family foot activity. Again, no stains. There was a dingy spot in front of my couch, that was it. And of course the stairs were getting dingy. When the tech left, the spot in font of the couch was still there. I thought maybe it needed to dry. Then I decided to get my own carpet shampooer out to go over it again and the dirt that came up was unexpected and disgusting. I would think that being a professional company they would use better equipment. Maybe they need to replace equipment due to age. I don't know. But what I do know is that I should not have pulled up the dirty water I did the same day it was professionally cleaned. You can see the spot that was left after the tech cleaned. Then I shampooed 1 hour after he left. You can see the result in the pictures.

    Pure Clean Carpet & Tile Care - Living room/entryway before and after

    Pure Clean Carpet & Tile Care

    (178 reviews)

    I have used Eric several times over the years to clean my carpet and tile. He has always done a…read morefabulous job at a very fair cost. I have recommended him to friends and family. I wouldn't use any other company for my tile and carpet cleaning needs. Eric is so nice and pleasant to work with. You won't be disappointed with his work. *****I'm updating my review based on Eric continuing to do an AMAZING job. Eric has to be one of the nicest people I've met. I can't tell you how many family members and friends I have referred to Eric.

    Eric at Pure Clean flaked on our appointment…read more I made an appointment on their web site scheduled for 8:15 am to 9:25am. We rearranged all the furniture the night before and made arrangements for our dog to be gone during the day of the cleaning appointment. I had a doctor appointment that morning but my partner was home waiting for Eric to arrive. I received several texts from two different phone numbers stating it was Eric and he had a flat tire. I received these texts while I was at my dr. appointment so I did not see them right away. When I was done with the doctor and saw the texts and replied (within the 8:15am to 9:25am appointment window) he said that he moved onto the next appointment and wouldn't be coming. This was at 9:20 am! I called him several times then and left voicemails but he never answered or called back. There was somebody waiting at the house for him to clean our carpets and he never showed up, wasting our entire morning and having to rearrange all the heavy furniture for nothing. When I tried to contact Groupon to file a complaint and get my money back, he lied and said we called him names like trash and that he refused to refund our money. We told him his customer service was trash, not him personally, which is true! I had to file many complaints and waste so much time with Groupon trying to get my money back from this guy. Do not do business with Pure Clean!!

    Sam's Carpet Services - carpet_cleaning - Updated May 2026

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