IF you're looking for a storage place to store stuff. DO YOUR RESEARCH and know what you're going…read moreto get. I have been a customer at Safeguard Self Storage in Lyons, IL for around 7 years so I have seen it all. I've seen managers come and go. I've seen doors get hit and take a month to get repaired. I've seen doors just break and take months to get repaired. I've seen managers park their car in the drive in bay. I've also heard from an old manager that the employees at the locations have no control over temperatures in the facility as a company in Florida took it over. I've pretty much seen it all, but there is more to it. When covid, rents were frozen in residential places since working was hard for most people. At Safeguard they continued to increase rent throughout covid. My units alone saw 2 increases during it of at least 10%. This past year they renovated some areas of their building including the main office and changing out the fire extinguisher. When it came to installing the new fire extinguisher boxes there was no notification from them about cutting into customers units. In one go, I had two units cut into with boxes and paper on the other side of the metal. Sparks from the grinder could've started my stuff on fire. For a month after, I could not close one of my units properly. It took them multiple complaints to fix the issue. Shortly after this happened I got a letter of increase on two of my units. I spoke to the manager, at the time, about this and due to my units getting cut. Over the phone, she told me one of my units would see the increase and the other would not. This was back in June and we are now almost in October. Even after multiple inquiries about this they have not corrected the issue nor have they acknowledged this. One of the biggest issues I've had besides this was the temperatures. Their units are supposed to be climate controlled and is publicly stated on their website to be "Heated and air conditioned units." The temperatures this past summer have been the absolute worst they have ever been in 7 years. Even on days that it was 64 degrees out, in the morning, the units were 75 degrees with a humidity of 50%. This means that they have their units programmed to stay around 75 degree and it rarely goes below that, especially during the day. I have even spoke to the Regional Vice President about this. In one email (attached as photo), He claims that this has how it's always been throughout my stay at their facility, but in prior years the temperature next went above 70-72 degrees during the summer and in the winter never went below 58 (which in reality is super cold). In his email he also states "These spaces do not provide consistent internal temperature or humidity control." If they do not provide consistent temperatures then how come they are moreso consistently at 75 degrees with the off chance that it changes +/- 2 degrees? This is caused by the temperature being set at a certain temperature. With the temperatures being set to not really go below 75 degrees shows that they are not really climate controlled or even heated/cooled. I have even been told via a phone call with Kevin that their units are "heated/cooled" for the items being stored and not for the people coming into their facility whether it's a potentially new client or one thats been here for years. While also being told "Also, we have had no other customers that have complained about the temperature settings." How are customers supposed to know the exact temperature of the units since the company doesn't publicly display it on each floor? They won't unless they buy a device like I did. Being in there for 2 minutes would cause you to sweat instantly. They literally do not care about their customers or the items you have stored in your units. All they care about is increasing your rent and earning more money, even during the covid pandemic. Even their employees hate going up to units as they know how humid it is in there and they stay in the offices 99% of the time where it's actually air conditioned. They even agree that it's ridiculous how the temps are up there, but they aren't able to do anything about it. So they just sit there without saying anything and taking home checks.

was a great experience & very smooth, Kelly at safeguard was super helpful & made the whole…read moresituation a smooth one, highly recommended if you need storage in the area

I have a wonderful experience with dulls and Logan they handled my things with care they are very…read morehard working and I will request for them again if I had to they are good anybody that new help moving request for dulls and Logan they are good

I was initially so impressed with All My Sons dba "New City Moving". They quoted me $190/hr for…read morelabor plus a $290 flat fee, and I paid a $100 deposit. The team confirmed all the details ahead of time, including my request to move over 10 pieces of artwork. They estimated a 5-hour move with three men, and on the day of the move, they arrived promptly at 8 AM, worked efficiently, and completed the move-out by 1 PM. The move-in process at my new home started at 1 PM and wrapped up around 3 PM. Throughout the day, the team was respectful, careful with my belongings, and truly seemed to go the extra mile. I was so appreciative of their hard work that when the team lead, Sergio, requested a cash tip, I went to the ATM and withdrew $500 -- $200 of which I gave directly to the crew as they finished up. Unfortunately, this is where my experience took a sharp turn. I placed the remaining $300 in my purse, consisting of one $100 bill and $200 in $20 bills. After noticing the sky open up around 2:30 PM with heavy rain, I felt even more sympathetic to their efforts and decided to give them an additional $100. When I went to retrieve the money, I was shocked to find my purse had been disturbed and only $100 (in 20's) remained. To make matters worse, when I returned to my old apartment to finish cleaning, I found a pile of belongings left behind. Despite paying for a full-service move, it seems the crew simply decided some of my things weren't worth taking. The lack of communication and care was beyond frustrating. And if all of that wasn't enough, after providing my email address multiple times, I still have not received an itemized receipt, invoice, or a clear breakdown of charges. The final bill came to $2,145 -- almost twice the original estimate -- leaving me furious. After deducting the $100 deposit, I owed $2,045. I understand that moving is tough and unexpected factors can arise, but the dramatic increase in cost combined with the apparent theft, lack of accountability, and poor service left a lasting impression. I cannot in good conscience recommend All My Sons dba "New City Moving." While the physical labor of the move was well done, the lack of integrity and professionalism by at least one member of the crew completely ruined the experience. If you decide to use this company, I strongly advise keeping your valuables secured, double-checking that all your belongings are loaded, documenting all interactions, and following up on the communication regarding your charges.

Nice team. Very efficient and friendly. Great up front saved parking for quick drop off.read more

Long time customer. I was just shipping boxes yesterday and buying Christmas stamps…read more I was treated really poorly today . I will not be back.

If Mission 2 Organize is on a mission to change lives, then consider it 'Mission: Accomplished'…read more(for me at least, and for everyone I have already referred them to)! Which is why I am here: to yell my praises from digital mountain tops! I was (very generously) gifted an early Christmas present from my mom of a full day/organizing session with M2O... AND IT WAS THE BEST GIFT I EVER RECEIVED! It is truly the gift that keeps on giving. **Hint hint, people- Christmas is less than 3 weeks away, if you are struggling for ideas. ;-) Schae and Britney were spectacular! They rolled into my place like two boss ladies ready to get down to business (but not in a scary way lol)! They put on a fun playlist and took charge, which is what I like and needed. They let me help (obviously not required, but desired on my part to learn) and taught me helpful tips and tricks along the way to maintain the organization. Best of all, they knew how to prioritize my projects in the order that made most sense, and maximized efficiency and my time with them. Not a minute wasted and no stone (aka leftover crap I didn't need anymore) left unturned! AND, like, how helpful and convenient it is that they haul away as many donations for you as they can when they leave?! At the end of the day (literally), I had the best nights sleep that I'd had in years, knowing that there was (finally!) a place for everything and everything in its place. Not only did M2O grant me peace of mind, they motivated me to keep going and see what I can accomplish on my own with what I learned from them. And the productivity levels on all the DIY projects I've set aside over the years are through the roof! My home is, now, finally the way I want and need it to be- it is first and foremost, my sanctuary. Thanks to M2O! But don't worry, I would never claim to be a 'Master Organizer' like them though- there are still some projects that seem just too overwhelming to undertake myself...like where do I even start?! SO, I've already booked my next session with them. Can't wait for Round 2!

Our kitchen and bathrooms were touched by angels…read more We just moved into our new condo and let's just say we had more than we thought the space could handle. There was no way we could have unpacked and organized our kitchen and bathrooms over the next few weeks, which is what their team excelled to do in less than a day. Mackenzie was very responsive starting from original quote to appointment day. Because of this they came fully prepared and we feel every minute they used here was optimized to the fullest. It's our first time using this kind of service and Mackenzie, Chloe, Brittany, Mary and Melanie have officially spoiled us for all moves to come. Our home brings us so much joy now.

Clean, safe, great customer service and affordable. Would highly recommend over the Public…read moreStorage!!

Staff was great and easy to deal with. Respectfully answered all of my many questions. Gave an easy…read moreto follow tour as well. Highly recommend.

Upack provided great service from the time I called on a weekend evening (appreciated helpful…read moreservice on off-hours) and items arrived undamaged and on time from the Midwest to Hawaii. They quickly followed up with coordination questions and local transportation companies on both sides were friendly and easy to work with. Upack also did not badger me with endless emails and calls like other companies. Billing was transparent and competitive with other companies. Would recommend for anyone moving themselves!

Great experience moving with Upack long distance ~900 miles. They were easy to reserve, arrived…read morepromptly, picked up and delivered quicker than expected!

Moving doesn't have to be an awful experience, especially if you use Kolovitz Movers. The crew…read moreKevin sent were professional, efficient and their team oriented can-do attitude made the move seamless. I appreciated how friendly the guys were and that they arrived early to scope out the best way to approach moving my things. Kevin, the owner, communicated frequently leading up to the move to check in and confirm what their team would be responsible for packing and what I would be responsible for. You can't ask for more than what Kolovitz offers--great local business, excellent service and team oriented problem solvers.

Super job. Even though they charged by the hour, they worked hard and efficiently. Plus great…read morepersonalities. And-nothing damaged! Best movers I've ever had and I've moved many times!

I had to move from my two-bed apartment at the last minute. After calling several companies and…read morebeing told that they have no availability at the needed date, I finally found Extra Mile Movers. They took into consideration my availability, and a crew of four people arrived on time. The guys handled all of the heavy furniture with precaution(they disassembled and wrapped all of the details), boxed the kitchen supplies, clothes, a few electronic devices, and even asked me if I have items that need special care. The process took around 10-11 hours, and this was the estimated time they gave me. I appreciate this part as I wasn't flexible with my time, and it had to be a quick move out process. Not to mention that the guys had to go up and down the stairs with all of my belongings. Communication with these guys was on top as they asked me a few questions and gave me updates on the process length and how it would be handled--worth the price and quality of the job. I big shout-out to them! I would definitely use them again in my next move.

Let me start off buy painting the situation my wife and I were in. I just got a new job and we…read moreneeded to move AGAIN and I did not even know where to begin. Normally I would move myself but I'm no spring chicken anymore lol so my wife and I began searching online. At first glance every moving company looked the same and we were overwhelmed with the options. However, we learned very quickly that not all moving companies are the same after calling around. What really drew us in was the quote/initial call to Extra Mile Movers. We requested a quote online and they were very quick to reply and literally answer the 1000 questions my wife and I had. They made the whole process feel simple and hassle free. We decided to go with Extra Mile and to say the least I'm more than a happy camper. They were very professional, courteous and gave my wife and I the chance to wind down and know everything was going to be okay in the midst of the craziness. They took very good care of our belongings, had impeccable wrapping skills that I've never even seen before, and just made the day more pleasurable. The team that showed was so good and they genuinely made us feel like they cared about our belongings. I would recommend these guys to everyone I know both friend and family. There impeccable skills speak for themselves and their customer service was amazing. They were with me every step of the way and there was no surprises. I truly feel they went the extra mile and as a result have gained a lifetime customer!!

They were pretty good about setting up a move on relatively short notice, but they were several…read morehours late on the day of the move and they jacked up their prices after they already had my stuff. They didn't give an actual bill and only cited "materials" as the reason for the price change even though I had everything packed in boxes and I even physically helped them get things in to and out of the truck. They also charge a service fee just to be able to pay them. The 2 guys who showed up and moved my stuff we're nice enough but I absolutely would NOT recommend hiring this company.

We had a very concerning experience with Coffey Bros. Moving and would strongly caution others…read more We were initially quoted approximately $3,600 for our move after providing a detailed inventory multiple times and confirming everything in advance. We were reassured the move would take about 8-9 hours with 4 movers and that the total would remain close to that estimate. This move was from one house to another house within a mile of each other in the same neighborhood! On move day, the crew did conduct an inventory at the beginning but did not communicate any changes or provide an updated estimate. They proceeded to load all of our belongings onto the truck. Only after everything was loaded did they inform us that the total had increased to over $13,000 -- more than four times what we were quoted. At that point, they refused to unload any of our belongings unless we paid in full. Even after we paid approximately $12,000, they still would not begin unloading until additional payment was made. This happened late at night with all of our possessions on their truck, leaving us with no real option. We asked to speak with a supervisor to understand the charges. Although he was placed on speakerphone, he refused to speak with us or explain why the cost had increased so dramatically. Throughout the process, we were repeatedly required to sign documents on a phone that we could not properly review, and they would not explain what we were signing. We were told we had to sign to continue while under pressure due to a strict move-out deadline. The final bill included many concerning charges, including: * Repeated charges for the same items/services (exercise equipment, Peloton, TVs, glass handling) * Significant material charges (e.g., dozens of rolls of tape and excessive wrapping) that we did not authorize and explicitly asked them not to use * Additional services that were not clearly disclosed in advance *They broke our new storm door and our master King Bed Frame. At the end of the move, we were also required to provide photographs of our credit card and identification, which took over an hour. We never agreed to this beforehand and felt extremely uncomfortable given the circumstances. Overall, this experience felt highly pressured and not transparent. The final cost was dramatically higher than what was represented, and we were not given a fair opportunity to review or approve charges before being required to pay. If we did not pay in full, we were not getting our materials. I began to fear for my kids and my safety. I have never been in such a terrifying pressuring situation that I was completely taken advantage of!

We had Stephan and Taras for our move and they did an amazing job! Super quick at loading both…read morelocations we had them picking up stuff. The unloaded process was extremely fast as well and finished so head of schedule. I will be using Move4U for all future moves. Great company with great employees! Thank you Stephan and Taras!

We hired this mover for a move from Chicago to Milwaukee. Booking was very easy, providing an…read moreinventory of what we were moving and locations. And we had a very reasonable quote. They texted and communicated on a regular basis the week of the move. While they were running late on the day of the move, they gave us regular updates. And arrived when they said they would at the pick up and delivery location loop The 3 guys, with Andrew as the foreman, were super! Very clean, polite and moved our items with care. Upon arrival in Milwaukee, they unpacked quickly and were so easy to work with. Always asking, where do you want this? Payment was actually less than the quote. They were honest and so helpful. If you're moving in Chicago, I highly recommend you call Move4U movers! Trustworthy and excellent service! And I can't forget to mention Sergei! So polite!