They are very prompt and professional. Did a lot of work on assessing the problem…read moreBefore I even selected them for the job. Their assessment was about half what a competitor was, and the repair work was excellent. Would use them again

This is the second time I've used The Pool Leak Operator. Both times we had a leak under the deck…read moreof our pool. Leaks were found quickly and accurately. When I called, they were booked out 10 days, so I scheduled for the earliest appointment. Without having to ask, they called me a few days later saying that they had finished another job early and could come by if that was convenient. They do a thorough job at a competitive price. The owner, David, does quality work and is an honorable man. Highly recommend them.

Needed to have the pump checked for not running due to circuit breaker tripping. Pools Unlimited…read morereached out immediately, sent a technician (Jeff) the next day to assess the situation and make sure the pool pump would still run, then provided an estimate over the phone for the repair prior to receiving one via email. The part was in stock and the pool was repaired the following week and the estimate was on point!

Phenomenal customer service. Provided expertise, knowledge, and willingness to educate Customer…read more Highly recommend Unlimted Pools to all and looking forward to continuing future pool services.

We are very pleased with our wonderfully built pool! They did it super quick, super professional,…read moreand answered any questions that we had. Everybody that we dealt with during the pool build have been in the pool business for a very long time and all very knowledgeable, and friendly! We would highly recommend this company!

Well it has been about 16 years since pool concepts designed and built our pool! No complaints. Of…read morecourse pumps and assorted equipment has been replaced as expected over time. Finally and gradually our paradise blue look which was done with gray plaster has faded away as expected. I will be looking for Pete O's team to give me a quote to resurface after this summer!

They came out to give an estimate on repairs. I never heard from them again until I received a call…read moreto collect for a past due invoice that I never received for the service call that I never heard back from. He told me since I refused to pay they could not do any service for me again. Too bad!

What a wonderful buying experience. We researched the best hot tub brands which lead us to New…read moreBraunfels Pool & Spa. We walked in and immediately greeted with their friendly team who connected us to Troy. Because of his expertise, we made our purchase and were in and out in less than an hour. Our hot tub was delivered a week later! Could not be happier and was so surprised by our gift! Exceptional company and experience (I even received a Mother's Day card ).

THANK YOU! THANK YOU! THANK YOU! Not only did they bring my…read morepool back to life but he explained the do's and don'ts. Signing up for regular maintenance was super easy and within my budget.

The Good: The…read moreservicers/pool technicians are thoughtful, thorough, and helpful and do a good job maintaining the pool. I was on a weekly service plan, and the service was smooth other than the summer's heat. Note: In the summer heat or if you have lots of use during the summer, you will need to shock or add chemicals yourself. They don't make return visits in between jobs. The Bad: Service is inconsistent. 1.) Setup on a Tuesday, all good until the techs don't show up, and then you'll have to ask what happened, and you'll be on a new schedule. My schedule changed more than four times in 6 months. 2.) When it rained, and I called to be rescheduled, the GPS Onwer said there are five weeks in a month, and they only do four services. He was short on the phone and said they would take care of it next week. I ended up servicing the pool myself Communication is inconsistent. This is not a proactive service. The customer must probe on what is happening around service or questions. Be careful what is said; the owner is sensitive and short in temper and may not know what the tech is doing. No Ownership / Accountability for Issues. If you have an issue, you will not get a resolution. 1.) I gave a technician a Psyclone Filter Cleaner; he said the owner would give me a discount/credit on my bill; when I asked about it, the owner did not know and said that he fired a technician; it must have been him. I lost a filter cleaner ($300), and the Owner did nothing. 2.) I was on holiday for 3 weeks, and I returned to the house and found the pool pump running with no water circulation. The pump plumbing was so hot I estimate the pump had been running 8 hours a day for at least a week. If you look at the pics below, you can see the technician crushed the white internal filter tube when re-installing the filter cartridge. I took pictures, fixed the issue, and emailed the owner what had happened and that I would hold his company accountable for any damage. The GPS Pool Cleaner Owner showed up at the house, and I showed the owner what happened to the white tube and that the heat of the pool pump without water damaged o-rings in a cross pipe that is now leaking. He stated that I threatened him because I asked him to be accountable for the services that I pay him to provide. The Owner of GPS Pool then used unprofessional language telling me how old the equipment was, I had terrible pools, that they have problems, and that any problem was not his responsibility. He fired me as a customer and refused to hear any further explanation. Oh yes, he did try to blame everything on a technician he fired. I asked when he was fired with no response. I have video footage from May 11th - May 14 that shows the GPS pool technician servicing on May 11th, and on May 12th, you can see the pump slowly losing power and eventually not producing any filtering by the end of the 12th. By May 13, the pool was no longer filtering. How can he say it's not his fault when the evidence is overwhelming, and his tech was the last to service the equipment? I will be posting to YouTube soon. In short, don't expect any resolution; pool owners, beware.

I recently bought a home with an in ground pool and needed help learning to use the system and…read moreequipment. Angel came out and taught me how to use everything, perform maintenance on all the equipment and pool cleaning. He did a water test and explained what each level meant and how to balance the water. I highly recommend using Angel for your pool needs and I look forward to hiring him again in the future.

Amazing customer service! And work, my yard looked amazing and I paid a super fair price. really…read moreenjoyed services 10/10 recommend.

A company that really goes above and beyond! Kevin and Team do it all! Carefully planning out my…read moreremodel step by step, he carefully assessed the scope of work, ensured project completion, every step of the way. Continuing to ensure everything is going OK. Genuine care for his customers. Pool, gutters, tile... Use Kevin and team because they are a company to trust. They do it ALL!!!

John and his crew originally built my pool. So when I needed to have some upgrade work done I went…read moreback to him. John and his crews go above and beyond to make sure you are getting what you request and to ensure your needs are being met. I recommend Texas Hill Country pools to anyone needing a new pool or upgrades.

We had many pool companies both big and small provide bids and provide designs as they felt would…read morebest fit our area chosen. John was able to design and describe his expectations immediately where others were either customer representatives of a pool installer or unwilling to provide ideas based on experience. We liked the idea that John would be involved in all the aspects of pool design to pool finish. A higher level of accountability. The excavation occurred almost immediately and the work place are was kept very clean and tidy. Each step was scheduled and completed in a timely manner. The flow and finishing touches exceeded expectation and the customer service from John and Adam was second to none. Both John and Adam seemed to take great pride of their work and made several small changes during the install to make the pool amazing. I would recommend Texas Hill Country Pools to anyone look to instal a pool.