I had a great experience with OC Window Experts from start to finish. Their team was incredibly…read morehelpful, and the customer service was outstanding throughout the entire process. The pricing was very fair and competitive, which made the decision even easier. Mike, the owner, was honest, transparent, and extremely helpful every step of the way. He took the time to answer all my questions and made sure I felt comfortable with everything. The installers, Willy and J.C., were professional, polite, and very respectful of my home. They did a fantastic job and made sure everything was clean and perfect before they left. I highly recommend OC Window Experts to anyone looking for quality work, great service, and fair pricing!

It could not possibly have been an easier and more satisfying experience hiring OCWE to update our…read more60 year old windows and slider on our house. We met with Mike (the owner) at his showroom who went through every option and provided clear details for the products we had to choose as well as the process from start to finish. We went with Mike's product recommdation, Anlin Windows, based on those details which was clearly the right choice. Mitch (the ops manager/job forman) came to our home at the appointed time, took the measurements and advised what we needed to do to assist in the installation process which was basically moving any large objects away from the windows, both inside and out. In fact, we were contacted every step of the way from the owners, office staff and field staff and advised of the progress of our order. We were notified of the windows arrival at thier warehouse 6 weeks later and set up an installation date. JC and Willy arrived on time and got started right away after thanking me for clearing thier work areas as thoroughly as I did after the intial walk through. They did an amazing job. They were courteous, clean, respectul, and completely professional in every way. They had every window plus a very large slider installed before the end of the day and once again complimented and thanked me making their work areas accessible and easy to work in. They also left every area they worked in cleaned up as if they were never there. A rarety these days! JC then provided me with some tips specfic to any potential screen door squeeks and advised me to apply something on the screen to prevent any accicdents in the form of me or anyone else walking through that screen. I used a couple of thin strips of duct tape. The windows/screens are obviously new and almost transparent. Especially after living with the previous extruded metal OG windows for as long as we did. He showed me the features of each window and door, explained how the locks worked on each and answered any questions I had. There was minor 1 hiccup. During the unpacking process of the windows, JC pointed out to me that 1 of windows would not be able to be installed as it arrived broken. Not the window itself but the top right corner of the exterior vinyl overlap. The damage was not seen at the warehouse as it was under the protective card board/plastic and must have happened during the shipping process from the factory. I know from experience these things happen and it is how they are reacted to that seperates the good companies from the bad. OCWE took care of it without hesitation and insisted I deduct $500 from the intial installation balance until the replacment was installed and the job completely finished. The replacement was rush ordered. I was told it would take 2 weeks to get it. I got a call extactly 2 weeks later and we set up the installation appointment. The final window was just installed in under 30 minutes by JC and Willy as I had requested they come back for the aformentioned reasons. My wife and I could not be more pleased and satisfied with the choices we made specific to the company, product, pricing and professionalism of every team, top down from sales, ops and installation. We would do it again in a heartbeat! I highly recommend OCWE for window/slider upgrades in every way and when you do, make sure you specifically request JC and Willy to install them. You will not be sorry!

I'm renting a house in Pacoima when the owner call me to tell me there were coming to change all 7…read morewindows I was scared cause the previous person that came to Install the windows did a mess and they left me all the trash for me to pick up and get rid of it and lasted 2 months to finish the job and was a total disaster .PVW did the opposite the came in early begin to install the windows ones they were done with the first window I was totally in shock current believe how perfect they did there job and how they clean after them self they finish installing all 7 windows by 4:00pm . I hope your business continue to grow cause your job quality is perfect thanks for your hard work and service.

They came to measure then said they would email me a quote out the door.. well that quote went out…read morethe door as I never got an email/text from them again! Guess they didn't want my business. But they had 2 young inexperienced girls come measure..and ask for a deposit w/out quoting me! and don't think they exactly knew what they were doing.

We had our windows installed last week and we absolutely love them. It makes the house so much…read morenicer. Our installers Jim, Carlos, Irving and Jr were very professional. Jim walked us through at the end and answered all of our questions. We also enjoyed working with Ski who showed us the differences between different types of windows and he gave us great recommendations. Overall we are happy with the results and we referred our neighbors and friends.

I recently purchased a home and began researching companies to replace the original windows. After…read moreasking for recommendations in my local Facebook community group, several people suggested American Vision Windows, and the feedback seemed generally positive. Based on those recommendations, I decided to contact the company for a quote. I received a call the same day from Craig, and unfortunately, the experience was very disappointing. I found his tone to be rude, brash, and unwelcoming, especially toward a first-time customer who has no knowledge of the window replacement process and was simply looking for guidance. This is exactly where good customer service should make a difference. After speaking with him and comparing other companies and quotes, I quickly decided to end the call and take my business elsewhere. Because of this interaction, I will be spending my $5,000+ with a company that values professionalism and treats potential customers with courtesy and respect.

We recently had Royal Pane Windows replace the windows in our home, and we couldn't be happier with…read morethe experience. From the initial consultation to the final installation, the entire team was professional, punctual, and incredibly knowledgeable. Even with our home going through a major renovation, the installers worked smoothly and efficiently around everything without any issues. Their attention to detail and the quality of their craftsmanship truly stood out. One thing that really made a difference is that Royal Pane Windows is a family-owned company. You can feel the pride they take in their work -- they treated our project as if it were their own home. That level of care and personal attention is rare, and it showed in every interaction. During the walkthrough, they also offered thoughtful suggestions that genuinely elevated the look and feel of the house without adding unnecessary cost. Their recommendations were practical, stylish, and budget friendly -- exactly what you hope for when upgrading a home. The new windows look fantastic and have completely updated the appearance of the house. The quality of the product and the precision of the installation were exactly what we hoped for. What we appreciated most was the clear communication and honest pricing -- no surprises, no upselling, just straightforward, reliable service from start to finish. We are extremely satisfied with our experience and highly recommend Royal Pane Windows to anyone looking for top notch window installation. Truly a 5-star company!

I couldn't be happier with my experience with Royal Pane! Drew provided a detailed, transparent,…read moreand very reasonably priced quote. In fact, Royal Pane's pricing was significantly better than several other companies I contacted. Even more importantly, Drew was far more knowledgeable about the Milgard products and took the time to explain the entire installation process, which gave me a lot of confidence in my decision. My project involved replacing three sets of old wood French doors with beautiful new sliding glass doors. The job also required concrete and stucco repair, so it was far more involved than a standard door replacement. The results exceeded my expectations--the new doors look fabulous! The three installers were outstanding. They paid attention to every detail, were professional, courteous, and respectful of my home, and worked diligently all day. They also kept the work area remarkably clean throughout the project. It's rare to find a company that delivers exactly what they promise, but Royal Pane exceeded my expectations from start to finish. I highly recommend Royal Pane to anyone looking for quality products, fair pricing, and outstanding customer service.

Looking for an honest contractor you can trust, and knows their trade? This is the place to call!…read moreHad a great experience with Tom and crew. Absolute professionalism through and through, communication, punctuality, efficiency, attention to detail, you name it Batchelor WD is on point. Our house built in 1930 with two large arched windows on facade. Received a lot of run around from other companies, ultimately not even responding. Initial job walk: Tom was on time and confident they could deliver. Responded with estimate quickly. Day of demo was a breeze as they protected all delicate surfaces and cleaned up properly. Measured three times for accuracy. Once windows were delivered Tom and crew were there for installation the following day, again covering all delicate surfaces prior to install. Install was done efficiently with precision. Going above and beyond with the finish details, mahogany window sill and trim, proper CLEAN weatherproofing, etc. we are beyond happy with the finish product and are planning to have them return for more work on this old house.

Couldn't be happier with the service, cost and efficiency Tom and team provided. We had 11 retrofit…read morewindows installed over two days and our house feels completely different in all the best ways! Thank you. Super professional, knowledgeable and would totally recommend to anyone in the Long Beach area.

We hired Smart Window Company to fix and ultimately replace a sliding glass door that had become a…read moreconstant problem. The door was hard to slide, didn't seal properly, and clearly needed more than a quick repair. From the first visit, the team was straightforward and honest about what could be fixed versus what made more sense to replace. No pressure, no upsells. Scheduling was easy, they showed up on time, they worked clean and efficiently. The install itself went smoothly, and the difference was immediate. The new sliding door glides effortlessly, seals tight, and feels solid. No rattling, sticking, or gaps. Communication was great the whole time: they explained the issue clearly, walked through the replacement options, and followed through exactly as promised. If you're dealing with a sliding door that's past its prime and want it handled right the first time, this is a company you can trust.

Tom and Peter did a great job fixing the deck today. They were thorough and efficient, and…read moreapologetic about the delay and transparent about what led to it. I truly appreciate their hard work and legwork getting the parts for the project, and their commitment to completing the project and making things right.

We redid all of our house windows and sliding door through Josh and his company. Initially, we only…read morewanted to do 4 windows but the result and feel of the 4 windows was so good we ended up doing the whole house (11 windows, 1 sliding door). We also went with a company that would not shy away from new construction windows since we knew we had termite damage around one of the windows. They did a great job and the extra cost for new construction was well worth it. The window company they use is located in Anaheim and has a showroom and is very comparable with Milgard and Anlin windows. Communication with Josh was super easy and fast through text and I'd highly recommend him.

Josh and his team are amazing! I got my windows installed about a year ago and Josh worked with me…read morethe whole way making sure everything was right from start to finish. Josh regularly checked in during the project to answer any questions I had. I love my windows and they still look great a year later. Josh was super nice and very personable. Prices were reasonable and I couldn't have found a nicer person to work with. Look forward to future projects!

Jaden was the service technician that came to my home request was to repair the rollers on my…read moresliding patio door Jaden diagnosed that rollers and door track would need to be replaced the service time was about 2 hrs. Cannot say enough about Jaden and his professionalism from explaining the work required and the way he went about replacing the rollers and door track, I did shop around for pricing found Sliding Door Specialist to be the best price. I would recommend this business

I called for a repair and they showed up the guy was really helpful and we scheduled the repair for…read moremy french door glass replacement. Just called (Monday June 1st at about 455pm) to check on the order and an approximate date, the guy explained some stuff about the order, when I tried to ask him questions, he literally would not let me talk, he kept cutting me off and continued to talk, not even allowing me to ask my questions. When I asked his name he hung up on me. Not sure this guy should be your representative on the phone for your company. Update James showed up got to work and did an excellent job. Cleaned up the area well gave me instructions and was very professional. I believe he is an asset to your company. Nice work thank you.

Greg helped reseal my leaky windows in prep for el niño…read more On time, thorough, and professional. Fair price as well.

Greg did a great job on our shower remodel in Lakewood. Working in a very tight space in a home…read moreunder major remodeling, he built a beautiful custom shower door for our tiny bathroom. He was easy to work with, his pricing was great, and he is a real pro at what he does. His communication is excellent as is his craftmanship

Long overdue! But this company exceeds my expectations when it comes to customer service. Many…read moreyears have passed since they have installed new windows to our home, and they still continue to help us by answering our questions and providing follow-up service and minor repairs. I highly recommend this business to anyone :)

(This review includes a response to the business owner's reply)…read more I had a deeply disappointing experience with Paul's Windows, and I want to share it so that other homeowners know what to expect before working with this company. I reached out for a small bedroom window replacement and had one key requirement: that the new window, once installed, provide a minimum clear opening height of 13 inches. The sales associate, Art, confirmed via text that the manufacturer (Crystal Pacific) said it would: 13.1875", in fact. That was fine by me. But when I asked for that specification to be confirmed in the contract, in writing, Art refused. Let me be clear: I wasn't asking for a personal warranty on the product. I simply wanted confirmation that the installed window, as ordered and managed by Paul's Windows, would meet the functional requirement I had clearly communicated. Art repeatedly deflected, referring to "what the manufacturer said," but was unwilling to take responsibility for the result. When I asked for accountability, he became dismissive and eventually walked away from the job. I contacted Paul directly, hoping for a more professional response. Instead, I received a generic brush-off and a claim that the window wouldn't meet the specs, which contradicts what their own sales associate had already confirmed. Worse, Paul didn't acknowledge or engage with any of the valid concerns I raised around basic customer service, transparency, or professional responsibility. Ultimately, I wasn't asking for anything unreasonable. I was hiring a company to manage a job and deliver a specific result. If something went wrong, say, the manufacturer provided a window that didn't meet the spec, it would be on the contractor to resolve it, not on me to go chase down the supplier. That's what any responsible company would do. But Paul's Windows made it clear they don't see it that way. If you're okay with vague communication, contractors who won't stand behind their own work, and potentially being left to deal with problems on your own, maybe this company is fine. But if you want clarity, professionalism, and accountability in writing, then look elsewhere. § Paul's response below is a classic damage control move -- polite on the surface, but full of deflection and quiet rewriting of events. To clarify: the window in question would have met the required 13" clear opening. That wasn't in dispute. Art, their sales associate, confirmed that in writing and was fully prepared to proceed with the job -- until I asked for a simple written accountability. That's the moment everything fell apart. Paul's follow-up misrepresents the timeline and sidesteps the core issue -- not whether the window would fit, but whether the company was willing to stand behind the result they were being paid to deliver.