Affinity Technology

Continuum Consulting used Kates Technology to convert our company to Office365. This was the best…read moresoftware conversion I have ever had! I would use and recommend Kates Technology to anyone. The service was great with knowledgeable service people.

I love these people. They are always there when I need them. If I have a small problem or big…read morethey always come through for me, I can't say enough good things about all of the staff at Kates. They really know what they are doing and how to treat people. I would recommend Kates to everyone!

Compushooter

3.7

I've been using Compushooter for years now, and have been very satisfied with the service they have…read moreprovided. They respond quickly and efficiently when a problem arises. I highly recommend the company.

UNETHICAL..UNPROFESSIONAL..NEGLIGENT I have been a doctor…read moreand business owner for 19 years and I have worked with several IT support companies. I have always worked with companies that came highly recommended from colleagues. Let's just say the person who recommended them works closely with the owner (Joel) and after seeing what happened to us, he was extremely disturbed. They were to perform a sweep of all of our computers on a Friday, secure them and set up a maintenance plan. When they were sweeping my computer, which I was informed would be monitored, a glitch occurred and they crashed my SERVER. When I showed up to my office along with my staff and a full schedule of patients, we discovered we were blind. We had no idea who was coming in, couldn't run or close out payments, and my staff had to work with Allen to resolve this matter (9 to 4pm). I was left to check in patients, see patients, turn over rooms, check out patients completely solo because he had my staff running to office depot to purchase supplies. Once we were supposedly all set, we discovered that we were missing about 3 to 4 years of files. I went into panic mode. Losing 3 to 4 months would be detrimental! I was reassured that we d eventually find everything...Still missing files The icing on the cake . THEY LIED I hired them to sweep and secure all our computers especially anything that logs into our server. Allen went out of his way to name each computer and let me know it was clean. Come to find out form my remote employee that he told her "I got your back, I ll tell doctor your computer was clean" My head was spinning and I felt completely betrayed. In my several conversations I specifically discussed that we had been hacked, accounts had to be closed, I m concerned about the security and safety for my business and want to secure all employee computers so we can move forward. I verbalized that I hired them because of the referral and that my colleague knows the owner. GETS EVEN BETTER... when everything came to light and I questioned the Tech on a 3 way call, he never apologized and made excuses. My colleague apologized to me and said he'd speak with the owner Joel and call me back. His conversation with the owner was the CHERRY ON TOP... the owner didn't seem phased. He proceeded to ask how much was my bill and am I a big account. Once he was given the $ amount, he responded " its not worth my time" and just drop this business. Clearly the ethics or lack thereof starts at the top. I reached back out. I m left in a position worse than where I started...I don't trust them and they ve made it clear my business wasn't worth the trouble. When as a business owner you allow complete back access into your server, computers and personal space, you expect a level of ethics, professionalism and security. I was completely vulnerable when I hired them and verbalized the level of trust I m giving them. We had steps 2 and 3 planned for after the sweep and because I m a small business owner, it was OK with Joel that his staff was unethical and lied. I'd be way more concerned with small business owners if I were him since we are small stepping stones to the top.

RemarkableTEK

Best IT company I've ever encountered. Robert Broyles is…read moreextremely attentive to customer needs and resolves all issues within minutes! Would recommend them for any issue or technological need. Very advanced IT services provided. I've never had an issue they haven't fixed, and we have A LOT of tech issues at my company! Wish I could give them 100 stars!

Robert with RemarkableTEK has been our company's IT support for the past several years. His…read moreresponse time is amazing; he communicates with us when we have issues, he is quick to resolve and troubleshoot our IT problems, and also has great knowledge and expertise in web hosting, various platforms, SEO, and just about anything we need. When I have an issue, he is just a call or text away, he remotes in and figures out the problems so that business can continue to flow without a hitch. He is my number one recommendation when it comes to IT services and support!

365 Managed IT

The whole team at 365 Managed IT is stellar. They are responsive, courteous, and really good at the…read moreIT stuff. I can't recommend them highly enough. If you are a business owner looking for someone to help you with your IT needs, you simply can't go wrong hiring this company.

FullScope IT

Many thanks to Darren and his team for setting up our corporate email accounts. We are a small…read morebusiness with a heavy reliance on email communication. We wanted to update our sevice and connect several devices to access email on the go and were looking for solutions. Darren and his team were responsive to our needs and helped implement a great platform for email hosting and access. Everything syncs together and we are always on top of all email communications with clients now. Hard to believe we were getting along with out it! Service was reasonably priced, customer service was excellent and everything was done on time and budget. Would definately recommend them to others. Mark Newman Owner of Newman Realty

Carefree Connections Computer Repair Service

(7 reviews)

We had Jeff come to our new home in Trilogy at Verde River. We needed our PCs hooked up and not…read moreonly did he do a great job getting them up and running, he found numerous malware problems. He cleaned those up and worked to make sure that everything was to our satisfaction. If you are looking for an awesome computer guy, hire him! 5 STARS!

Carefree Connections Computer Repair is AMAZING. They are quick and responsive, rather my router…read moredied or my laptop is having issues, hardware or software, they have been able to help. They even set up my new TV and universal remote. I appreciate their dedicated in-home service.

PCHelpForce

4.0

(24 reviews)

•$$

Prompt, knowledgeable, patient technician setup my new laptop and showed me how to use it...I am a…read moretechnically challenged retired lady who really appreciated his clear and patient instructions

I called these people to help with computer issues and was told I need psychiatric help. Really! I…read moretold him that we were having malware problems and can't find the source. He told me he can't help me. Who are you suppose to call when this company actually advertises that this is what they do. All he said was to change the passwords on everything and I told him we did that but there is still something hidden somewhere because it keeps reinfecting other items like the ipad (which is brand new). I'm glad he basically pushed me off the phone because I don't want a condescending person in my home. Will tell my friends who not to use especially my realtor friend who spreads the word about services in her monthly newsletter.

Windstone Technology Services

4.0

We have used Windstone Technology's for all of our computer services and needs for the last 15…read moreyears and would recommended them to anyone. They are extremely knowledge and reliable.

Lazarus Alliance

We are very impressed by this firm. The best way I can describe it is a smaller but better version…read moreof a big 4 firm. The prices are competitive and fair, and the auditors are skilled. Also, the software GRC partner they have makes everything a breeze and gives you peace of mind, knowing it is FedRAMP and StateRAMP Moderate Authorized for GovCloud. TLDR: One-stop shop for compliance. Why engage multiple audit firms when you can engage one that does it all? We enjoyed every service and even received some for free. Will be back next year!

Michael Peters and his team are a extremely professional, reliable and knowledgeable resource for…read morecyber-security expertise and guidance. They provided my office with a report and assessment that was extremely helpful, detailed and reassuring. Highly recommended.

CybarWorks