I had one good experience with these guys when then installed a tesla charger at my old house and…read moreat terrible experience with them with they installed a tesla charger at my new house. The first time they did it they installed a 240 volt outlet in my garage and I plugged a tesla mobile connector into that, worked well. The next time they did it at the new house, I thought they would do the same thing but apparently they stopped installing the mobile connectors. Now they only install the wall connector which is a large sci-fi looking thing that is permanently affixed to the wall. It's also more expensive than the mobile connector. None of this was made clear to me when we started the project with Grayzer. They came to my house, got about 90% done with the job then saw the equipment I had and said "sorry we don't do those anymore". They explained the situation to me but since I didn't have the equipment they wanted they couldn't finish. They did however insist on being fully paid for the job. Stupidly, I agreed to pay them and they left saying "call us when you have the wall connector". That was a mistake. Never fully pay for the work until the job is fully done! So I bought one and scheduled a time to finish at which point they said they would need to charge another trip fee to come back out. I explained that it wasn't made clear to me that I didn't have the right equipment until the job was almost complete but they didn't care. They were insistent that I give them another trip fee before they would come back. Frankly they were pretty rude about it too. Like really rude. Whoever I was emailing was belligerent and completely unprofessional. It was extremely frustrating. I tried to explain that as the professionals in this situation they should be the ones checking that all the equipment is ready to go before the job starts. At the time I didn't know the difference between a mobile connector and a wall connector. I didn't even know that tesla had multiple options for wall chargers. I had what I used the first time so I figured it would work. It's not that the trip fee was so much money but after having to drag this out over two visits, spend another $150 to upgrade to a wall connector, a trip fee on top of all that was a bit much. In my opinion, a reasonable company would just accept responsibility and waive the second trip fee. Or at least offer to split it. But not these guys. They dug their trench and they weren't coming out. It was childish and stupid and I'm embarrassed for them. And to boot, the people they sent out to finish up the job were jerks. One of them was yelling and cussing at somebody on their phone like a crazy person in my garage. Honestly, these guys are like school on a Sunday -- no class. I guess this is what happens when you get to be a popular company. Customer service and basic decency goes out the window because what do you care, you have plenty of business. Right? Yeah right.

So I was in the process of adding a Tesla Wall Connector to my home. I sent out a request to three…read moredifferent companies ( all Tesla Certified installers ). All were prompt in their responses and provided well written proposals. Only Grayzer included the cost of a permit in their proposal. Further a friend had their wall panel upgraded and their Tesla Wall Connector installed by Grayzier and recommended them highly. After looking at the reviews for the different certified installers, and given that a permit is required in my town to install an EV charger, I went with Grayzer. They provided a date and service window ( a week in advance of my appointment ) and the electrician, Max, pinged me about an hour prior to his arrival. I showed Max my ideal location for the Tesla Wall Connector and he was able to accommodate without having to cut away any drywall or running conduit outside the wall ( YMMV ). Very friendly, professional and knowledgable. He took the information/pictures required by Tesla and by my town's permitting authority, commissioned the Wall Connector, showed my how to add it to the Tesla Application on my iPhone and verified that it was charging at the specified rate (48 amps). He was happy to answer any questions I might have, and I am just delighted by the service and work done. I would recommend highly to friends, neighbors, et al. All in all, quick, fast, efficient, and professional. Cleaned up work area when done. Thank you!

Excellent service, timely communication, very thorough and attention to details , fair price, and…read moregreat customer service.

They responded quickly via Yelp and scheduled us for the very next morning…read more The two guys they sent out were professional and thorough. They not only diagnosed and fixed the problem but also explained to us everything that they were doing and what the issues were. The price was reasonable and we were up and running in no time. Highly recommended!

I didn't have the same experience as others unfortunately…read more I had a dryer that wasn't heating. I called a repairman who said the dryer was only getting 120V and that I need to ask an electrician. I called Luis and he was very prompt and came out in a few hours even though it was Saturday. I have concrete floors with epoxy coating that scratch easy. I asked Luis if he could move the dryer on Ram Board I provided to prevent scratching, and he said he doesn't do that. All he had to do is slide it on the cardboard I have. Instead he slid the dryer on the floor and scratched it. He tested the outlet and showed me it's giving 240W, charged me a service fee, and said to contact the repairman again. Frustrated, I called another repairman who did a simple jiggle on the plug and saw it was causing voltage fluctuation because the receptacle was loose. He changed the receptacle and all was well. This is what I expected Luis to do - basic troubleshooting - instead of quickly saying not his problem. Instead all I got was a $100 service fee and scratched floors from him.

Luis is a wonderful person and an excellent professional. We had other quotes for our project, but…read morewhen Luis came over we were blown away by all his knowledge. He answered all our questions and made us feel reassured at all times. No upselling, 100% honesty (he even caught something our builder missed and he was honest enough to let us use the warranty instead of selling his services for it...). We couldn't be happier about the result and the whole process. Luis an his assistant installed 3 pendant lights over our kitchen island and one chandelier over the dining table. No pre-existing wiring prior this process.

Malco Electric provides outstanding service at a reasonable price. They scheduled my HOA parking…read morelights request within several days. After replacing the lights, I was told what wattage that the lights were set. It was more of a warm light setting, I had the installer increase it to a bright light setting. This was more appropriate for a parking lot lights! Very happy that I was informed about the settings!

Excellent service, very friendly people, very honest and straight forward. Great work, fast…read moreservice and good pricing.

We hired Austin's Texas Electrical Services of Austin (TECL #29127). One part of this was…read moreinstalling an outdoor outlet, which requires running a conduit. For this they used a flex conduit and to hold the flex conduit outdoor-rated fasteners need to be used. This was clearly not the case, as there is corrosion and rust clearly visible on the fasteners that were used to hold the conduit (see pictures). I'm sure of this because we also had conduit installed by another electrical contractor for another purpose on a similar exterior wall on the other side of the house that has zero corrosion on it. I reached out to them several times over the span of 4 weeks regarding this, and didn't hear back once. I also specifically remember that the person sent out to do the work was very rude and difficult to work with. This was particularly relevant for hanging a chandelier, since it ended up crooked and he didn't ask for feedback until after he had already taken down his scaffolding, and wasn't willing to put it back up. So to this day we still have a misaligned chandelier. Cost isn't all that matters. For what this level of quality you're better off either learning to DIY, or paying more to hire a better company if you want everything done right and good customer service.

They cracked the drywall and will not reimburse for the repair…read more I had a new direct line ran for a new outlet to the circuit box. When they were in the attic running the wire down the wall to the circuit box, for some reason they had a issue getting the wire down the wall. Whatever tool they used cracked the drywall directly on the other side of the wire. It was a pain having the drywall fixed. I had to remove my TV for the dry wall guy, take time off of work, and have the whole wall painted so it would blend in and not look like a patch job. The owner said he would reimburse me for the bill for the repair. I sent him a copy of what I paid the drywall guy but he has not gotten back to me. It is very hard to contact this company, if you call you will find you always get voicemail. I should of known better. Very dishonest company, I would stay far away from these guys even for a simple job like mine. Update 1: The owner texted me to let me know he intends to reimburse me but he has just been to busy. It's been over a week and I have not gotten any refund, so I feel there is dishonesty in this. Update 2: The owner never reimbursed me. As I suspected, he was lying. I lost quite a bit of money for a relatively simple job. If only I chose another company.

Had a switch that was overheating, they were able to come out before noon to repair…read more Tip- have multiple things to have repaired at once because there is a flat fee for service. (buy that new fan or outdoor light and have them do it with other work!)

James has excellent online communication -- it's the reason I chose to work with him in the first…read moreplace. His quote was reasonable although not the cheapest but I was really impressed with his responsiveness. He replied quickly with a professional quote (PDF), provided a thorough explanation, and answered all my questions. His crew is great as well -- friendly, hard-working guys.

Bear Electric is the most efficient company I have EVER worked with & I am a Certified Black Belt…read moreProcess Engineer who specializes in Process Improvement. This company is A++ in all categories: +Communication clear & authentic w/ level set on expectations & request for pictures where needed to provide an accurate quote +Quality was outstanding. +Cost was LESS than expected. Prices are PERFECT! +Human green Flag off the chart! Owner & co-worker are AMAZING humans The owner named the company after his son. I love that. He also mentors youth to help increase the younger gens in the electric trade; so PURE. I have Anxiety & Adult ADHD and I am just getting to the point of publicly stating this (as if everyone around me didn't know for years). The Yelp community has helped me deal with the forced contractor interactions because after all, the home improvements HAVE to get done. Knowing you have a solid, reputable contractor by a huge group of the YELP community takes a lot of that anxiety away. I researched Bear here on Yelp & the company was even BETTER than the 5 star reviews. I had overslept due to said anxiety keeping me up until 4am the night before. They waited for me patiently when I didn't answer the door, didn't answer the phone, or respond the text. I was KNOCKED OUT & didn't hear my 5 alarms! I did however hear my cat HOWLING telling me, WOMAN GET YOUR #### UP! Bear Could have easily just left. I had been holding off on getting these things done due to said anxiety so going thru finding someone else & scheduling again would have been pure horror for me. I am so grateful they were EARLY & had some extra time to wait for me. I also had a big event (Yelpies) the same day so I was so concerned about being late but Bear was 15 mins early which to them is how they operate. They had my 8 requests we aligned on up & memorized. They have a process & the output is QUALITY and beating customer expectations. I promise you this company will beat your expectations. If you are curious what they did for me, below is my list: 1. Take down a pendant light & put back up std light / cover 2. Check Fluorescent lights where light bulbs changed but won't come on; fuse may need changed (Garage & Laundry Rm) 4. Check why power is out in 3 outlets in Kitchen / Dining room 5. Replace light plate in kitchen 6. Change light bulbs pendant that is high up in front of stairs in foyer 7. Change Porch Light front of house 8. Fix broken Master Bathroom light switch Thank you Bear Electric & Yelp Community for highly recommending this company! I will use them for life!

We contacted Bear yesterday afternoon for an emergency electrical panel repair at our office - The…read moreelectrician arrived on time between 7:30am and 8am - provided a solution, replaced a breaker and was done within an hour.. Great service at a Reasonable price - HIGHLY RECOMMENDED!

Max electrical Services responded quickly and came the same day I requested help. My fridge had…read morelost power, along with several other plugs and another electrician couldn't fix it. Chris and Mason came to the door and spent a couple hours figuring out the problem that had stumped that other electrician. My house is old and some things done by previous owners were problematic like having that circuit powered by two breakers. They fixed that problem, fixed the outlets and installed a new breaker. They were very pleasant to deal with and they even brought treats for my dog. Will definitely call them going forward for all my electrical needs. Five stars!

Chris was the best! Answered my service request quickly. I had outside cameras and chandelier…read moreinstalled. Multiple outlets installed. Service was done efficiently. I highly recommend Chris at Max electric. Will definitely call them back for further electrical needs.