These guys are solid. They always come through in a pinch. 85 characters of goodness for these guys!read more

Had a great experience just getting a quote from these guys. They were helpful and easy to talk to…read moreon the call, and took the time to walk me through my options. They offered a package deal, which wasn't what we needed -- we were looking for something more on-call and flexible. They seemed open to accommodating that, which was reassuring. Haven't used their services yet, but based on the initial call I'd feel comfortable reaching out when something comes up.

Brought in my 2021 Macbook Pro with a major keyboard issue. I got quoted $800 by Apple to fix and…read moreit would take a week (possibly wiping my machine). SD Laptops fixed it for $300 and it took a few hours. High quality work

Cameron and Wi are godsends. I've been taking computers to SD Laptops for over a decade and I'll…read morenever go anywhere else. A few times they've come to my house if various printers and computers etc need to synch. They are geniuses at computers and yet also friendly and patient and will take the time to explain exactly what they're doing and why. As if that weren't enough, they're also very reasonably priced. Thank you SD Laptops!

Great service at this place !! I will come back if I need to. Respectful and will help.read more

Took my custom build in after a lot of troubleshooting on my own to find out why it wouldn't POST…read more They misdiagnosed my PC's problems, telling me it would've been a $400 CPU replacement, when the actual issue was a faulty motherboard that only cost $80 to resolve on my own. They told me this without actually pulling out my CPU to test it, and claimed that I damaged it by installing my cooler wrong, and there was only a 50/50 chance my processor was still working - I don't know how they could've possibly known that without actually touching the processor at all. When they returned my computer, it was missing the card rail clip, the velcro straps that I use to manage my cables, and the front panel header had been unplugged and rewired incorrectly. This store made an already incredibly stressful situation twice as stressful and last twice as long by giving me wrong information and leaving my computer in a worse state than they received it in.

Had my girlfriend's cracked LCD screen replaced here and could not be happier with the experience…read more The price was unbeatable, the turnaround was incredibly fast, and the quality of the work was excellent. The computer honestly looks brand new again. Very professional service and great communication throughout the process. We're extremely happy with the work and would absolutely recommend them to anyone needing computer repairs.

I highly recommend this shop. I had a computer issue and all the AI help still lead to a…read morenon-working laptop. I called and explained my issue and was told to bring it in. They opened the laptop, saw the issue, fixed it, and it done in less than 10 minutes. When asked what I owed them, they replied, "nothing"! They were so nice and professional, you won't be sorry bringing them your computer/laptop issues!

Hail Cesar! My laptop screen was black and wouldn't respond. After trying to diagnose with AI and…read moreYouTube I called Dell and they wanted me to wait 1-2 days for them to send a box, then ship it to them in Texas! They said it would take from 7-14 business days to try to have it repaired and they had no idea how much it would cost (after the initial $59 fee). I had just paid for an expensive software rental for the month, are you kidding me???!!!! Luckily I found 24/7PcTech! Cesar called me within minutes, it was late Friday and all the other local repair places were closed until Monday. I took it over and he had it diagnosed and fixed in less than 1 hour! Dell told me not to take it anywhere locally. When Cesar opened up my computer he showed me the cheap parts they had used on my expensive laptop. He replaced the bad parts with high-quality ones. Now I'm just waiting on part 2, more parts to complete the repair. But it was good enough to use to get important work done over the weekend. Thanks Cesar!

I rarely leave negative reviews, but I feel obligated to share my experience to help others avoid…read morewhat I went through. I originally brought in my MacBook because it had a screen issue. Instead of repairing it, I was told it would be very expensive to replace the screen. The technician then offered me what he described as a "great" MacBook Pro if I paid an additional $350, and I agreed. When I got home, I charged the laptop. It made unusual noises, so I called him. He told me it was "just the fan" and not to worry. Shortly afterward, a low battery warning appeared. I asked if he could replace the battery, and he told me to go buy a new battery myself and bring it in for installation. Trying to get help became extremely frustrating. Several times he told me he wasn't available, even though he had previously implied he was available 24/7. I have text messages documenting all of these conversations. After finally finding a time that worked, I brought the laptop back. He later texted me that it was ready for pickup. When I arrived, the laptop was turned off. He told me it simply needed to charge overnight. I took it home, but it wouldn't charge at all. When I contacted him again, he claimed the battery was probably bad and once again told me to buy another battery on my own and bring it back. At that point, I lost confidence and took the laptop to another technician for a second opinion. I was told that even with a bad battery, the computer should still show signs of life when connected to power. Instead, they found a motherboard failure, meaning the laptop was essentially nonfunctional and would never work without a major repair. I felt completely misled. Rather than standing behind what he sold me, he repeatedly shifted the responsibility and expense onto me. I have documentation of our text conversations and the sequence of events. I have since filed complaints with the Better Business Bureau and reported the matter as suspected fraud. Please be extremely careful if you are considering doing business here. Based on my experience, I cannot recommend this busines

I had the best experience here. Probably some of the best customer service i have ever received. I…read morecame in with storage issues on my laptop and it was fixed in minutes. Could not recommend a place more!!

This place has amazing customer service. I called in because my water cooler on my computer had…read morebroken. On the phone call they told me to bring it In and they would check it out. Spoke to Nathan Hourani, who I believe is the manager and co-owner. He gave me an extremely honest take. Gave me his opinion and didn't try to over sell me on anything. This is a legit brick and mortar PC store.... Which you don't see anymore. RIP Fry's. The other employees were also very helpful. After they installed my new cooler and did some BIOS updates, they let me sit down right next to them and check it out. This seems like an awesome family run business. Kudos again to Nathan and the employees. Will recommend to all my friends and come back here for any PC needs.

We received ubiquity IT support that included the cabling and configuration. Everything looks so…read moreclean and professional that we upgraded to ongoing Managed Services. This MSP really knows how to get things done quickly and efficiently.

Excellent guy to work with. They performed an API integration between our ERP and payroll…read moreservices. It took approximately 3 months to knock out our request. Feel free to message if you have any questions.

Sheng did the networking work in my home and I couldn't be happier with the results. From the…read morestart, he was professional, honest, and easy to work with. He clearly knows his craft and took the time to explain everything in a way that was easy to understand. He was reliable, showed up when promised, and completed the job efficiently with great attention to detail. It's hard to find someone this knowledgeable and trustworthy these days. I highly recommend Sheng to anyone looking for quality networking services.

If I could give 6 stars I would…read more My Lenovo laptop was locked by Microsoft's horrible bitlocker OS encryption service. No humans at Microsoft, Lenovo offered to ship new OS to install. Called better IT services. Quote was reasonable, owner was prompt and professional and used his IT wizardry to do what MIcrosoft and Lenovo couldn't. I will use again and can't recommend enough. Glad I didn't go to GeekSquad, which had me on hold forever before I used this small business. Excellent work!