I had one of the worst experiences at this Anytime Fitness location…read more They called me asking if I had let someone in since no staff was available. I understand that's against the rules, and I immediately apologized and explained the situation. I even said, "If it's that big of a deal, just charge me the $50," considering my membership is only $25 a month. The staff member told me it was just a warning, so I thought the matter was resolved. The next time I came to work out, my door code suddenly didn't work. No call, no email, no explanation--just locked out after being told it was "only a warning." That is not good customer service. If you say something, stand by your word. I've paid my fees, traveled internationally, and used other Anytime Fitness gyms without a single issue--even in Japan. This has been by far the worst experience I've had with the brand. The gym itself is small, and the way this franchise is managed feels unprofessional and even a little unsettling, as if members are constantly being monitored. Overall: If you value honesty and consistency, I would avoid this location.

Tdlr: Desperate for money, sketchy. No care at all for customer experience - wants your money at…read moreany cost. Nothing is ever their fault, they always toss excuses at any problem and never take responsibility. Check the other reviews, experiences match up. The contract you sign with them also appears to protect them from being sued in a class action lawsuit. Something an ethical company needs right? Contract also appears to say they can use photo/video of members without permission. Seems to refer to advertising use. Screen shots included. ----- Full review: I tried to sign up at the gym I wanted to routinely go to. Management was never available and difficult to work with. I had to sign up at a different location. This has been a routine issue at all locations. Management is never there in hours I could come by in person, and they require you to do just that for everything related to your account or signing up for anything. I was unable to get any class or group schedules sent to me from the location close to me, despite reaching out several times. So I didn't use this gym companies services. Not once. Tried to get private sessions but the tangle of hoops to jump through with driving to the farther location at certain times to discuss it etc etc made me not bother. Anyhow, didn't work for me and wanted to cancel. Afterall, they wouldn't want to keep my money if they hadn't fulfilled any service to me, right? I hadn't gone even one time. But, they have the predatory practice of locking you into a contract and exit fees that cost as much as just letting it expire. Which I did. Or so I thought... after calling and texting multiple days to the manager previously asking to get let out of the contract, she decided the best course of action was to let an auto renew feature of the contract take place, and to just keep charging me longer when my contract was up. Ok, simple fix right? I can just get a refund and cancel right? No, they will never refund you. And even worse, they refuse to let you sign any cancellation paperwork until you pay renewal fees on a service you already asked to cancel months ago. Basically they hold your credit hostage to squeeze more money out of you. This isn't just one location, I reached out directly to the regional manager and was given the same lines and no offer for refund. $750 for absolutely nothing. This gym uses scummy practices done in bad faith. They know a customer isn't served by being charged after a contract ends, when they requested a cancellation. Any legitimate business would simply refund it and strive to keep a good relationship with the customer. They really only care about grabbing as much of your money as possible before you get out of this bad relationship. I'm also not a lawyer, but when I read through the contract it appears to state customers can never have a class action lawsuit against them (sketchy) and that they can use photo/video of customers (possibly in advertising campaigns, possibly also sell them) without consulting us first or paying us for usage. Yikes. Big yikes to everything about this place.

The gym is located in a dilapidated strip mall. Most of the equipment is older and the cleanliness…read moreof the gym is mediocre. Whatever you do, DO NOT purchase personal training from this gym. You'll regret it. Flakey employee - late to scheduled appointments, no shows and last minute cancelations. Save your $ and go elsewhere. Impossible to reach anyone to cancel a training contract and recover at least part of your wasted $.

Terrible gym, terrible customer service, terrible communication. Do yourself a favor and don't get…read morea membership here. It's impossible to catch an employee and very difficult to cancel.

In Cedar Park off of Lakeline the owners have really cheaped out on the place. They dont believe in…read moreair conditioning, working bathrooms or tvs on treadmill. I'm never hot. If they couldn't afford a gym perhaps they shouldn't have bought. No other Anytime is like this!!! In any other city.

Great club, always clean, not too busy. Plenty of equipment…read more Ample parking, reasonably priced. Owners and trainers very friendly.

If I could give zero stars - I would. The lack of accountability and lies by the owner of this gym…read moreshould alarm any customer. WHEN A BUSINESS STEALS YOUR MONEY, AND DOESN'T PROVIDE SERVICES - ITS CALLED THEFT. I NEVER GAVE PERMISSION FOR THE GYM TO KEEP OR MOVE FORWARD A 1000 BALANCE OF MY MONEY (NOT THEIRS) - MY AVERAGE USAGE WAS 285 OR 335/Month Owner lied to my face on 12/1 when she said "she would take care of it if they had billed me too much- Ken was a witness when she said it. Today, my personal trainer Ken Mills said that "you are on your own" (100% his exact words) with Anytime Fitness' billing. And he's correct. Furthermore yesterday, the owner told me that if they had been overbilling me - she'd "issue a refund" (her exact words) if that was the case. TURNS OUT...yes...they had approximately 28 sessions...about 1080 banked...for no good reason. And turns out 2 days later - she was not willing to give me a partial refund and was just going to stop billing me for 3 months. Which wasn't what she said 2 days earlier. What a joke. When I first joined the gym in 2022 the previous owner screwed up my billing - we got it fixed, my personal trainer Ken Mills said he would make sure it doesn't happen again until its been happening again and again and again Since they won't keep track of any of this - from the moment you step in that door - you better keep track of every transaction. Ken stands up for the new owner's bad customer service and billing, yet would tell you with a straight face that I was his best customer. Didn't lift a finger. Thinks the gym should be able to just keep your money as they see fit. Your takeaway, if you should work out here is, you are 100% on your own even if you pay for a personal trainer. Keep this place on a super short leash. Don't let them have access to auto bill you monthly. The money goes to the local owner's account, according to Anytime Fitness. Not corporate. Which totally explains why the new owner said one thing but 2 days later - nope! Its all shady. Simply another gym with shady people doing shady things to make sure that they maximize the amount of money they could humanly rip you off - for. Please, share and enjoy!

New owners that came in really cheaped out on the place. AC must be set at 79…read more No cable on the treadmills. Bathroom toilets don't flush. Only Anytime I ever been hot at. If they couldn't afford, perhaps they shouldn't have bought. Have to give a star! You can't post if you don't!

Anytime Fitness in Lago is a great little gym. The location is super convenient with plenty of…read moreparking, and the gym itself has everything you need for a solid workout. I've been doing personal training with Dixie and sometimes Erik if Dixie is away and they are both fantastic. They're knowledgeable, encouraging, and really tailor each session to your goals. I also took advantage of one of their personal training packages and ended up getting an amazing deal for a 6-month program, definitely worth it. Another big plus is that it never gets overly crowded, which makes workouts so much more enjoyable. Definitely recommend.

I joined this gym back in 2024 after losing 85 pounds and I wanted to make sure I kept it off! Liv…read moreand her team are amazing and have become like family to me! This gym is clean, organized, and I really enjoy all of the team trainings. You will not be disappointed. Go give them a try, you will love it!

updating my review as I can't get anyone to respond to my concern that the massage chairs at this…read morelocation need upgrade! The new PF in Cedar Park is my go to now as they truly have the best updated chairs and equip...the hydro beds are still awesome at Leander but PLZ get some new chairs!

I have been a member of this gym for years now and I truly loved everything about it. Until they…read morerecently got a new manager. Diante has actually ruined this gym for me. I am the friendliest person anyone could ever meet, yet anytime I would have to visit the front desk when he was there he would just be cold as ice and honestly just very rude. It really bothered me at first until one day in the locker room I heard two women speaking about him and about their negative experiences interacting with him. But as I said I really loved this location and everything about planet fitness so I had my heart set on making it work. Every time I would go in I would go out of my way to say hello and smile at him. When I tell you this man would not even smile back at me once. I can't imagine why he dislikes me so much. I've never had an enemy in my life. But apparently from some of these other reviews I'm reading that is just his level of customer service. And it's poor. I really urge the owners to put him through further training or even better yet replace him. Because I guarantee you he's going to keep making this gym lose money with his air of superiority and rudeness.

I'd been looking for a personal trainer for some time, and with Covid this became a more…read morechallenging task than I had anticipated. As an ex athlete with 3 knee surgeries and genuinely being out of "the game" for years, I've been extremely hesitant and TERRIFIED to get back into a gym. The fear of hurting myself or failing was a lingering pest I could not shake until I met Erin! First off, Erin was the only trainer I spoke with over the phone that went over my goals, my weaknesses and concerns and made me confident enough to actually step into the gym!!! From day one I knew this was my gym! Clean, never crowded, and everyone was so friendly! All the Trainers and other clients alike made me feel welcome and honestly excited to be there. As for Erin, she's proven to be extremely knowledgeable and has gone above and beyond to make sure I felt comfortable. Erin gave me the tools I needed to not only kick start my weight loss, but she has helped me become familiar with and strengthen the necessary muscles around my sports injuries so that I can continue with all of my goals in and out of the Gym. I can't say that I would have succeeded or stuck with my goals if I didn't have Erin cheering me on the whole time. I'm extremely grateful for her and excited to see what else she helps me tackle and accomplish this year!

Very disappointed…read more Continued to charge me during the pandemic. Even though I cancelled in writing beforehand. David pretended to be "processing" my refund through a "refund department" on April 13. On April 30 he says "we are still working on it". That refund never came.Stealing from your clients during a pandemic is not a good luck. I let that one slide. But then it happened again in July. And again now a year later, They continue to randomly charge me even though I have no business relationship with them. I am tired of having to call the bank to have them reverse charges. Did I mention that they have done the same to my gf? I will bet there are many former customers who are similarly situated. Once they have your card number (which I never authorized for them to keep) they will keep charging you , even a year later!

Challenging Aquafit class...crushing 2026 goals…read more.. LA Fitness offers an Aquafit class, which is a water-based fitness class that blends aerobic exercise, strength training, and flexibility work. All these modalities are performed in a swimming pool. In the case of LA Fitness it is an Olympic size swimming pool. It is a low-impact workout, making it ideal for people of all ages and fitness levels, especially those with joint issues or recovering from injuries or surgeries. The Aquafit class lasted 50 minutes and involved movements like squats, jogging, lunges, and kicks. We used water weights and water noodle to increase our resistance. LA Fitness' Signature Clubs is an elevated experience making you want to come back for more. Great class...great start to 2026

probably the best gym staff experience I've had thanks to marquan. He was extremely helpful in…read moreaccommodating me as a Service member. 6 stars.

It's been a while so I have to update everyone on how Elony basically gave me a brand new body…read more Weekly massages have been a life saver. Elony is amazing. TRY HER and then you'll be addicted and you and I will be fighting to book an appointment with her. She's amazing. Her hands are magic!

I have so much gratitude for Elony, who fixes me constantly! I love her "pain is not a lifestyle"…read morephilosophy. She is highly skilled and knowledgeable, and has a plethora of solutions for resolving any body aches and pains. Her approach is very professional, she listens and targets the areas that we discussed. I feel very comfortable in her care. Afterwards I always walk away feeling like I have a brand new body!