AVOID THIS PLACE LIKE THE PLAGUE! the entire place is an absolute joke and they don't stand behind…read moreanything they sell. We have had an ongoing issue for the last year and a half. They will point fingers to everyone else until you're so pissed off you just walk away. Jason is by far the worst manager on the planet and takes zero accountability for anything. He will waste your time and your money. There is zero accountability and sense of urgency here. Without going into too many details... TRUST ME ... go somewhere else, anywhere else. Just don't give this place your money and save yourself the stress.

this is the 2nd Grand Design we have purchased at this dealer. From the sales process (Joe Robello)…read morewhich we used him both times for our purchase, Katherine in finance getting us an awesome rate, to Steve the GM for service who got our rig ready to roll and sending out Chris the floor guy to fix a small issue in the floor to our house. they have always treated us well even after the sale! I feel everyone we dealt with went above and beyond! we love our Grand Design Solitude S Class.

Terrible terrible. We just bought a class C rv from them. Brand new by the way. They left it in…read morewinterized mode. Never telling us it was or what to do to get it in working order. Walk thru was useless. Personnel was condescending and left out 90% of what we actually needed to know. Being first time RVers, these people have left us out in the cold. Having to figure everything out ourselves. Plus, the RV itself is back in the shop due to defective sensors on the tank system. It's brand new!!! So disappointed. Buyer beware. They act all great until you sign on the dotted line. Then you're left holding the bag - finding out all sorts of issues that should have been addressed in the pre-inspection they "said" they did. Oh, yeah, nice touch when they left the shower turned to "on" after the first maintenance appointment. We've never even used it yet. Passive aggressive much?

the absolute worst business in the industry. from slaes person, to repair people, to management, i…read morehave never been so disgusted with quality of product, reliability of work, and honorability from management. stay away from this company!

Quit giving outrageous estimates on repairs and services. Typical bait and switch. Comes off…read morewonderfully at sale then screws you over for service.

We traded in our 2019 Cherokee for a 2021 Keystone. Maddy and Tyler were very helpful during the…read moreprocess. The whole team was informative as well as very friendly. Our dog, Major loved the treats!

We highly recommend Suburban RV Center, a small, family-owned RV dealership in Mansfield, OH. As…read morefirst-time RV buyers, Tom was very helpful, answering all of our questions, and gave us a very competitive price for the 2021 Cherokee Wolf Pup 16HEBL we purchased as a special order. When it came in, he made sure it was thoroughly cleaned and prepped for us. Jamie spent about 3 hours with us going over how everything works and the proper operation and maintenance procedures. Very personal service, never felt like we were being rushed like we have heard sometimes happens at larger dealerships. So glad we discovered and bought ours from Suburban RV!

Do business with this company. The owner, Tom, is a wonderful person. He is honest, respectful,…read moreand very knowledgeable about the RVs he sells. We honestly drove 3 hrs. to buy our RV from them. It was worth it. We saved a lot of money. The big RV places like Camping World in Pittsburgh only want your money. They don't care about you. Suburban RV does.

Hello. So a few weeks ago I bought a motorhome from Buckeye RV. I drove it home to my house in…read morePennsylvania. There, I discovered several issues that I had to get resolved. After several attempts to resolve my issues, with no resolution, I became angry and frustrated. Apparently, I wasn't connecting the right person to get help my issues resolved. As a result, I wrote a review that was somewhat scathing. Since then, I was finally connected to one of the owners. He assured me that he would meet me halfway in any repairs that needed to be completed to make my motor home whole. Jim kept his word and sure enough helped me to make necessary repairs to the motorhome. I really appreciate what Jim has done for me and I have to say that upon thinking about it, it is only right and in all fairness to Buckeye that I amend my review. I think had I gotten to Jim in the first place, I probably wouldn't have had any issues, but since it took me so much time to get to him, I had gotten discouraged and somewhat disgruntled. Therefore, out of haste, came my review. As you can read, I have discovered that Buckeye truly does stand by the products they sale. I felt it only right to not only amend my review but to also personally thank Buckeye. Once I got to the right person to assist, all of my issues were resolved, and in a timely manner, within days. Once again, I want to thank Jim, Lori and Stacy for helping me to resolve the issues I had had and to see the error of my ways in that I was frustrated and made some hasty decisions. I can honestly say that this was a great learning experience for me and I hope, a great purchasing experience for everyone involved. Once again, thank you all at Buckeye RV for standing behind me when you didn't necessarily have to. Kudos, Hubert Henderson

Today we went to view some travel trailers upon entering a salesperson Joe greeted us. I tried to…read moretell him what we were looking for and he walked us outside and said look in these three rows. I have an appointment in 5 minutes. I had specific details I was looking for and it was a waste of my time to go through all of them. He never came to check on us, we did find one we were interested in getting more information about. We went back in the show room no one to talk to a guy in a glass room waved, that was it. Their customer service lacks, this one will be crossed off the list. Word of advice check other dealerships even if it is a little bit of a drive!

I recently purchased a RV from the Pataskala RCD RV Supercenter and had an overall great experience…read morewith my salesman. James White was very helpful during the process of trading my travel trailer for a Class B Motorhome. He was responsive to calls, texts, and emails. We were able to compromise the purchase price and stay within my budget. As a first time Class B owner, I wish the walk-through would have been more specific addressing the operation of the RV.

Had an agreement on a truck, dealer is 2 hours away got halfway there and Jim text me the truck…read moresold after discussing and him knowing I was on my way to buy it. I'd recommend checking out couch's rv nation if you are shopping this place has no morals.

I contacted Hatfield through the website and did not hear back after a day. I called and left a…read moremessage for the sales department at 2:30 PM and did not hear back. I called again at 6:00 PM and there's no answer. The lack of response suggests that is not someone I want to do business with later. Final chapter... another seller did reach right out and I now have a new RV. Sorry, Hatfield. [Review 14403 overall, 1728 of 2020, number 136 in Ohio.]

Larry Ward contact me. I've also filled a lawsuit against Haterfield for the exact same reason…read more Won't refund me my warranty money since August of 2020. Over $5200 for my motorhome. George Pateras austintown ohio

My first time there do an inspection for a client. The staff there were pleasant…read more Not all RV dealerships allow/want outsider 3rd party inspector that do not work for them on their premises. Can't say enough good about the dealership and people there, Very warm, welcoming. If you are looking to buy an RV, this is a place for sure to check out.

being in the rv business many years ago, was very hesitant on purchasing from a whole sale company…read more from day 1, Jamie was kind and answered all my questions quickly. upon pickup, everyone was kind, paperwork was ready to go and completed fairly quickly, walk thru was pretty good, camper was cleaned thoroughly, lights on, and looking great. they have great prices, good employees! in a few years when I upgrade, I will definitely give them my business again!

Over the years I have dealt with a few RV dealers. Dealing with D&D rv was the best. Great people,…read morefriendly went out of their was to make me happy.

Huge kudos to the team at D&D. We have been looking for a camper for years, inquired about a few,…read morebut didn't make the decision to purchase until this year. Steve did a great job of working with us, being patient while we shopped, and finding the perfect balance between giving us the information we needed & letting us explore/shop on our own. When we came to finalize everything, the service guys were super thorough, showing us everything we would need to know and gave us great tips to have on hand. Definitely recommend shopping with them if you want quality service, fair pricing, and enjoy supporting small, family owned businesses.

Tim is legit. We tried finding multiple mobile service companies for our F350 and RV and every…read moresingle one was a bust. Tim is reliable, a great communicator, and his rates were super competitive. I can't recommend him enough!

Fast friendly service, I called and he came as early as he could since he was on a different call…read moreat the time. He was able to fix our issue and he is reasonably priced.