Some of these reviews are wild. Remember, the dealer isn't always the bad guy. They are restricted…read morein what they can do sometimes due to the manufacture. My dealings with BOTH locations have been great! I'm on my second purchase and wouldn't look at another dealer.

I really wanted to build a relationship with this company, but they had my camper from the end of…read moreAugust through November, Thanksgiving. The only things I had done was an inspection, winterize, and do some wall taping. The wall taping they did was absolutely horrible. I should have just done it myself. They were very disorganized and they would not honor the "Lifetime" warranty. What a load of crap. As much as I despise Camping World, your better off going there if you need service.

I recently purchased an RV from Couch's RV. The entire process was done over the phone and I…read morecouldn't be happier with the entire experience! From start to finish, Paul went above and beyond to make the process smooth and enjoyable. **Paul - Salesman** Paul was fantastic. He listened carefully, answered all of our questions (no matter how detailed), and never made us feel rushed. His knowledge of the inventory and his friendly, patient approach made the whole buying process a pleasure. **The Whole Team** Everyone at Couch's RV was incredibly friendly, courteous, and easy to work with. Whether it was answering quick phone calls, arranging a convenient pickup time, or simply sharing tips for getting the most out of our new RV, the staff consistently went the extra mile. **After The Sale** We had driven from Florida to Ohio to pick up our RV and when we got back home could not find the griddle that was included. Paul and the warranty team were responsive and ready to ship us the griddle without hesitation. **Bottom line** If we decide to change our RV in the future Couch's RV Nation will be the first place we check out and we hope Paul will still be there to help us out. If you're in the market for an RV and want a hassle‑free experience backed by knowledgeable, supportive people, look no further than Couch's RV. Highly recommended!

I purchased an RV over the phone in January after a LONG time looking. I settled on a 273RL. The…read morepurchase process was pretty smooth. The salesman was responsive, gave me a full video walkthrough and answered all of my questions. They even stored the until for me at no charge. It wasn't until I got the unit home (we live in Pittsburgh) that things went bad. As my wife and I were prepping the unit for our first trip, we noticed water leaking when we used the outside fridge. Come to find out it was due to a broken PVC pipe drain not only at the trap, but where it enters the belly of the RV. I called service and explained that I had just picked up the until a few days' prior and have this broken pipe. I was told to open a service ticket with a local dealer for repair. I had asked for a call back from the service manager to discuss reimbursement. They never called me back. A few days later we went on the planned trip. It wasn't until we got to the camp site that we discovered all GFCI outlets and the main AC unit were not functional. I again called the service department and asked for a solution. We discussed available options, which I wasn't happy with due to each requiring me to either pay out of pocket or drive the unit somewhere. I requested a call back from the service manager, which again, NEVER happened. I've yet to be contacted for any of the issues I've had. I'll admit, I was tough on the service tech I spoke with, but it's unacceptable for a unit I picked up only days prior (8 hours round trip) to have any issues at all. Bottom line, you'll probably be "OK" with the sales process, but I really hope you don't need service. From what I can see, it is non-existent.

Over the years I have dealt with a few RV dealers. Dealing with D&D rv was the best. Great people,…read morefriendly went out of their was to make me happy.

Huge kudos to the team at D&D. We have been looking for a camper for years, inquired about a few,…read morebut didn't make the decision to purchase until this year. Steve did a great job of working with us, being patient while we shopped, and finding the perfect balance between giving us the information we needed & letting us explore/shop on our own. When we came to finalize everything, the service guys were super thorough, showing us everything we would need to know and gave us great tips to have on hand. Definitely recommend shopping with them if you want quality service, fair pricing, and enjoy supporting small, family owned businesses.

Like any other sales for businesses of vehicles, you the buyer has to be in charge. If not you will…read moreget railroaded. Don't allow them to talk you into anything you didn't come here to purchase. Do your research. My salesman was good, but their mechanic crew needs more structure.

I bought a Nucamp Tab 400, for a great price. Ryan was helpful with financing and Jared gave me a…read morevideo walk through of my camper before purchase. I would 100% buy again from here. *Side note* Living in Colorado, I had to have this shipped over. In transit, the trailer got a cracked window. This was a used as-is unit, but in good faith, Tim the general manager replaced the window, gasket and all. I'm not saying this is the norm, and more case-by-case, but they did right by me. thanks all!

Lewis RV's service department is the best! Their expertise is unmatched, and the courtesy they…read moreshow their customers instills complete confidence. Getting there requires a five hour round trip for us, and it's worth every minute.

Researched and waited for over two years before and during the COVID pandemic to purchase a…read moreWinnebago Travato when no dealers had them available. Lewis RV kept to their core values-friendly, honest, upfront, no games like other dealers are playing. Trusted them and made the deal over the phone; flew to pick it up in less than a week!! Ray and Gregg Lewis, owners, completed the transaction smoothly. The walkthrough was thorough and complete; everyone at Lewis was very knowledgeable and willing to assist as needed with before/after the sale instructions, including out-of-state DMV title and registration. I received a missing rug option shipped to my home very quickly thereafter.

I called Damen today and he fit me in to troubleshoot shoot my Class A Gulfstream RV. I've had…read moremonths dealing with horrible mechanics and have lost over $7000 with terrible service and mechanics that compiled my problem. Daman took 3 hours and fixed my issue. I am BEYOND happy with Daman and his company. I would recommend him and his company to anyone with a difficult problem with their RV. Thanks so much Daman.

Unfriendly, unprofessional. Couldn't even winteize my RV properly. I do not recommend them.read more

MAJOR WARNING regarding Holman Motors located in Batavia, Ohio…read more I bought my previous Ram 1500 from here as well as my current vehicle, a 2018 GMC Sierra 3500 Denali. I absolutely loved my sales guy, Eddie, and I have only positive things to say about him and the sales side. I am incredibly bummed that I have to find a new salesperson because of this. However, after the recent service experience that I've had, I WILL NEVER do business at Holman's in any capacity EVER AGAIN. Their final words to me were, "I've run it up the chain of command, and their suggestion is to take your future business elsewhere." In November, my truck was just at 100,000 miles, and a "pigtail" / fuel injector harness went bad. I've always trusted Holman's mechanics fully to advise me, as this is not my area of expertise. The service advisor and their manager, that I was working with, tried to convince me to spend $6,000 or $8,000 to replace all of the fuel injectors and wiring harnesses / pigtails. I did a lot of research and talked to a ton of people, who ALL said that this does not sound right. I advised Holmans to repair the single pigtail / wiring harness and to retest fuel injector #5 after replacement, which they told me was bad and testing out of spec. After speaking to a trusted friend and mechanic, I advised Holmans to replace the 1 pigtail and that I would pick my truck up. I picked my truck up, and it sat in my driveway for a week and a half because I was afraid to drive it. I reached back out to my trusted mechanic friend who advised me to bring it to his shop in Goshen. An employee of his was very through in documenting the work that Holman performed, and that I paid $700 to have completed. IT LOOKED LIKE A BACK YARD MECHANIC HAD COMPELTED THESE REPAIRS FOR $100 OR SOMETHING. Furthermore, the repairs completed left a fried area of the pigtail that they didn't even cut back far enough and replace. Go ahead, take a look at the pictures and what I paid $700 for. It's abysmal! I called the Service Manager, Chris, and explained the situation. By the time he called me back, my step father had just passed away and I was not in the right mind to deal with it. He also told me, "I'm so sorry. Take as much time as you need and get back to me." Roughly a month or so later, I found some extra time in my schedule and walked into the Holman Service department and asked for Chris. He was busy, so I waited for him to free up. Chris stated that I "ghosted" them and refused to address any of the issues. I ended up having to get a little shitty with him, because he thought he could just talked down to me and blame this problem on me! I stood on the fact that they lied to me in a deceiving attempt to do massive and unnecessary repairs. He stood on the fact that I didn't bring the truck back to them to be fixed.... HOW COULD I DO THAT WHEN THEY MISLEAD ME AND I NO LONGER TRUSTED THEM to complete this repair?! I wanted to talk through this and get it resolved. Again, I tried to call Chris a couple of times but never got an answer. This morning I called in and the person who answered the phone transferred me to a Monica. I explained a brief synopsis of the issues and asked if they could over several free oil changes to remedy the issue. It seemed like a logical solution. I'd never had issues with them changing my oil, other than leaving it a mess and it getting all over my driveway every time afterwards. I explained to Monica that I live my sales guy there and prefer to do business at the dealerships close to my housese. I stated rhat i was open to shopping around other dealerships, but I wanted to give them the opportunity to fix their mistake before i did thag or wrote any reviews. Monica said again that she would "take this information and run it up the chain," and that, "it would probably take several hours to get a solution." In approximately 30 minutes, they reveled their true colors. If their mechanics do shoddy work, they don't stand behind it and blame it on the customer.

We called Holman RV about a specific camper they had on their lot. We encountered polite and…read moreknowledgeable employees throughout the entire purchase process. We were pleasantly impressed by no uncomfortable pressure and a clear bottom line price. We drove from out of state to purchase and had an informative and prepared salesman, had an informative walkthrough, a lesson on the new hitch and then a well prepared financial person to sign the final paperwork. Employees at the store were also friendly and knowledgeable. Highly recommend; the drive was worth it!

Last night my wife and I decided to go look at RV'S at Colerain Family RV. I do appreciate the fact…read morethey are open till 8:00 PM. We arrived at the store about 5:45 and was greeted graciously by a very nice receptionist who then handed us over to Bernice Friedberg. We went to Bernice's office where she spent time getting to know us and what we were looking for in an RV. I told her I was a novice when it comes to RV'S and she made us both feel very comfortable and relaxed. While in her office we laughed and joked with each other as she was taking notes on what might interest us. We then went to the lot and looked at RV'S. It was evident Bernice was an experienced professional who really knew her stuff. We spent at least 90 minutes going through vehicles, talking and laughing together. Bernice did a great job building trust, thus building a solid relationship with both of us. Even though we told Bernice we were just looking and we might never purchase a vehicle, and frankly she might never see us again, she never flinched or acted like she was short on time. It was about 7:30 PM when we all hugged each other and said our good-bye's. I felt like I had made a new friend. Bernice and I even got our picture together!! I am Yelp Elite so this review with a picture will be on Yelp later today. Salespeople like Bernice are the face of a company. As stated, Colerain will receive a great Yelp Review because of our experience last night. Lastly, because of this experience, if I ever purchase an RV from anywhere, I will make sure I call Bernice first. If I find what I think might be a better deal somewhere else, I will give Bernice a chance to beat the deal. Colerain is lucky to have a salesperson like Bernice as she nailed customer service as well as it can be accomplished. We have already talked with three other people to tell them about our experience last night and we told them if they ever need an RV, go to Colerain Family RV...... we did say ask for Bernice.

Low stars are for the service department only. We've had great interactions with sales and parts…read moredept. Service - too many miscommunication. Told one thing- another thing happened. Too many bad repairs. Too many- couldn't duplicate. Oh, and if you ask for paperwork on winterizing your beans new RV and they tell you they show you how the first time, and it's included, dont believe them. Double check to make sure your parts are in before going in for your repair appointment. Too many times ours weren't. Total waste of our time. Of course they deny everything. Glad I got the extended warranty from Jayco. Equally glad I did not get the service warranty from BlueCompass. ​​​

Great RV service when we owned our Class A we purchased new from them,kept mine perfectly had no…read moreissues happy camper! Sam Smyth Lori Smyth Indian Hill Ohio

We bought a used 1 year old travel trailer here in August. I think we got a fair deal. However, we…read morewere told some things that were supposed to happen that did not. Here is the list. Interior cleaned- nope AC filters cleaned-nope All appliances checked for proper operation-nope ( the water heater was not plugged in) New battery- yep Checked for leaks- nope (rear driver side molding loose and seal broken, another even dealership found that, $160. Wi-Fi Ranger doesn't work, $100) New water heater anode- nope Rebuilt the Murphy bed- yep!!

Great Outdoors RV Services is the business to call if you have any RV, 5th Wheeler or Travel…read moreTrailer Repair Service needs. There are located at 8979 Cincinnati Columbus Rd Suite A, West Chester Township, OH 45069 Gorvservice@gmail.com (513) 446-6558 Steve Van Skaik, a Navy veteran and his assistant Larry Poole are the guys to call with your rolling mobile home needs! They were both so professional, charming and informative; as they repaired our kitchen faucet with a new Delta one, our shower fan with a larger motor and stabilized our toilet. They taught us so much about our Keystone Premier 30RI and how to maintain it. Steve & Larry did a fabulous job for a reasonable price. What was the best part; they came to our Lebanon KOA, OH campground where we were staying over the holidays. Do yourselves a favor and call them!!!