If you rent here, be prepared to move out in 4 months or pay extremely high rates. Every 4 months…read morethey will double your rates and they will not work with you. Instead you have to move your items somewhere else (or book another unit with their current sales) Facilities are nice. The associates on site have little to no power when it comes to rates. Mostly there to assign units and schedule move out dates. (Other than keeping facilities clean).

They raised my rates after two months from $206 to $305!!!!! Read other reviews on Google before…read morechoosing this place, it is a common practice for them to give massive increases after signing agreement. They are an 'F' rating on BBB, no response from corporate on any complaints. The office is unattended most the time, hence kids riding ATVs around up and down the aisles and in between RV spaces. Take pictures of your stuff after parking!!! As you can see in the pictures, it's empty for a reason. They have failed to respond to my complaint after sending it to upper management. DO NOT USE THIS PLACE!!!!!

Very very nice family owned and operated mini storage. The unit was just the right size for my…read morethings. I went to check rates and liked them so much that I rented on the spot. They aren't open 24 hours a day, but their hours were never a problem. In fact, the only problem I had was remembering which unit was mine (again, they helped me with a smile). The unit was climate controlled - not enough to store wine or chocolate during the summer, but enough that my bicycle tires stayed in good shape. They also automatically charged my credit card - something I'm always worried about being accurate. It helped so much to know I didn't have to remember a monthly payment. The unit was clean, insect and rodent free, and convenient. If I need to store more things, I'd choose this establishment again. Thank you!

It's been years since Ive used their services but they were very pleasant to deal with. Their…read morecommunication was great and they ensured that you were well informed with due dates, possible changes and the like. I know some other storage unit companies are so heartless and unethical but this business really is the way to go. I would highly highly recommend them

If I can give a zero I would. This company is a huge scam huge scam. Please don't store here. First…read moreoff Lorenzo has horrible customer service. He has a horrible attitude and smart remarks. Secondly they rented out our unit because we bought a second unit. We have 16 days left of the month to utilize our unit, but Lorenzo assumed we transferred and closed our unit. We did not cancel our first unit because they do not give you a refund of a unit. So we wanted to utilize that unit, however we went to get a lock and he sold it already and we didn't even have access inside the building. Today my husband confronted him about it and he said he sold the indoor unit because we didn't have a lock but he literally watched us and sold it right then and there. So we contacted smart stop via phone because apparently their managers have hidden information , we have to wait for the DM to call or email us within 2-3 days. We call the 800 number and Monica tried to sell us another unit for a whole month and add 16 days free. So basically SmartStop has our money for that unit for the month and now someone else is paying for a month for that same unit. They also send you a postcard size note in the mail almost quarterly telling you your price is going up. We started that unit at $60 and this month we paid $250for our indoor unit 10x10 only and we purchased an outdoor unit last week for $120 10x20. This company is the worst scam ever . Do not use them. I am paying the price and I am getting a lawyer

This location needs a 5 star rating! The rates for storage are very affordable and great. The…read moreonline access to rent a storage is super friendly and detailed. If you can relate, we all know moving is stressful and often unpredictable on how much space and storage you have left . I ran into some last changes and called the office, spoke with Scott who was so helpful, accommodating and most of all understanding. I have rented storage space in the past and it was difficult to reach someone. Not at smart stop storage! They truly care about your business and concerns. I will always refer them and highly recommend this place of business ! Great people! Excellent rates and deals. Thank you Scott for your assistance.

Friendly staff fair prices clean and convenient location. Quality, valu. Would recommend to anyone…read morewho needs a storage unit!

These people are amazing in how they treat the people utilizing the storage service they provide…read more I contacted Judy to discuss renting a 10'x20' storage unit which quickly turned into 2 of these units. As we were packing we discovered the amount of items we needed to store were expanding. Judy realized they didn't have a 3rd unit and called several other local storage facilities in an attempt to help me locate one. When that didn't come to fruition, Judy emptied the unit they use to store their items for the facility and rented that to me as well. The place is clean and secure. Easily accessed. If I ever need storage again, I will call Greenway Mini Storage first. And I have and will continue to recommend them to anyone who asks.

Ease of reserving on line is great. Lines can be long at times inside, but that is understandable…read more We rented a truck for the week. Everything was confirmed, got a great deal online with the mileage. Got the keys to a nearly brand new full size truck with a hitch. Exactly what we needed for a good price. You upload photos once you get the keys, to highlight the condition of the vehicle before you leave the lot. We bought the insurance. You can never really have too much insurance. Besides, it is peace of mind. We had an issue after hooking up our own trailer, brought it in and it turned out to be the wiring on our own trailer. They quickly helped us, that was great.

I have to be honest here the service requested was not what I got. The quality was definitely not…read morewhat I got, but the value was decent. The truck ran well yes but the service requested was not what I expected upon returning the truck even though I drove from one state to another. They gave me a half ass place to return my truck. The value was $400 just for gas alone plus another 600 for renting it I would honestly say I'm not for sure if I would try U-Haul again I might even look in to see what my options are for other locations or other businesses, but the customer service was good. I can honestly tell you that at the Bill location the people are very friendly and very helpful except for the two young white guys who worked at the Bell location who made me walk all the way to the back to grab my truck, but the woman that worked there was super helpful so for that I'll give them three stars just because the two young white guys were such jerks. they really ruined my experience, but the woman in the beginning made me feel everything was great until the two young guys ruined it and then it took a month to get my deposit back so yeah.

I signed a lease for a unit at 70 a month...4 months later they raided it to 150 with ZERO…read morenotice...my contract says they must give me 30 day notice of price increases... I had a unit with them a while back and then never happened so I'm not sure if this is a new thing, but I should've received some sort of notice

Extra Space Storage and surprise Arizona is the most best experience with a storage facility that I…read morehave had. The gentleman at the front desk was very assistive, very helpful & very friendly. He made sure that I understood everything about my unit and the payments. He even forewarned me that the prices doing increase so that would not be a surprise for me! I would not choose any place to do business with! Extra Space Storage is the place to be!

Very happy with the service El Mir RV & Boat Storage provides. This storage site is very secure and…read morethe employees are friendly and helpful.

From the owner: We provide RV Storage, Boat Storage, and long-term parking or storage for cars, food trucks, fifth…read morewheels, etc. There are dump stations. You can rent and manage your space online or in-person.

Today I got an absolutely wonderful service by Geno, the curent Property manager at PublicStorage…read morein Surprise, Arizona. I had serious issues with the online service which was giving me a series of errors, not recognizing me and therefore not allowing me to login. Long story short, Geno was able to find the errors online and got me registered for a special rate I got online plus moved in during this afternoon. I was very pleased and relieved to get help from an expert rather than having to go online on my own and do allot of guessing as to the reasons for the errors. My sincere complements to PublicStorage for having such an expert and a real gentleman as your Property Manager of the Surprise Branceh Office. With great thanks, Michael Sheldon

I like the location and the people, but super disappointed that they raised the rent 40% after just…read morethe first 4 months! Beware!!! I don't know when the next increase will come and that's not sustainable! Plus super inconvenient to move. So frustrating and disappointing and really poor business practice!