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    Air duct cleaning

    Damage restoration

    Environmental abatement

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    Mold remediation

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    4 years ago

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    Power Dry

    Power Dry

    3.9
    (37 reviews)

    This company is amazing. They were there within 45 min after I called. They were very thorough…read morewith their inspection. Taylor did an amazing job with the clean up. I would definitely recommend this company.

    - My sump pump failed, flooding my basement. I contacted PowerDry for water mitigation, and on July…read more28, a representative named PJ visited, inspected the damage, and provided me a written bid of $7,712 to $11,079. PJ made several assurances: that the final invoice would likely fall at the lower or middle range of the bid based on his evaluation, that they would work with my insurance company (Traveler's, which has a $10,000 limit for sump pump claims), and that they would do their best to ensure I would not pay out of pocket for mitigation and restoration. Relying on these statements, I proceeded with PowerDry. - After the work was completed, I was shocked to receive an invoice for $13,056--well above the signed bid maximum of $11,079. When I asked for clarification on why the costs were nearly double the lower range initially promised, they could not provide a clear explanation. They admitted there were no unforeseen complications or delays but simply repeated that the charges were "industry standard." This directly contradicted PJ's assurances and the written bid, creating a strong impression of misleading and opportunistic practices during an emergency. -Additionally, during removal of the basement trim, PowerDry caused damage to my drywall that was unrelated to the water damage. When I requested they repair or take responsibility for the damage, they refused, claiming they were not liable. -I feel misled and exploited at a vulnerable time. PowerDry used reassuring promises to secure my business, only to inflate costs beyond the bid and refuse accountability for damages they caused. Their conduct feels like bait-and-switch tactics, prioritizing profit over honesty and customer trust. I am seeking accountability for their misleading practices, overbilling attempts, and property damage.

    Stanley Steemer

    Stanley Steemer

    2.5
    (36 reviews)

    Save your time & money -- Rent a Rug Doctor & do it yourself!…read moreDecided to "treat myself" for spring cleaning this year. My "appointment" was a 4 hour window with the tech showing up at the very end of that window (total time off from work for me = 6 hrs). Almost $600 for a 20x 24 room, 7 foot couch, 2 armchairs and a 9x12 area rug. Tech "finished" all of that in 1.5 hours. The couch had visible clean vs dirty stripes. We had a spill the very next day on the "cleaned" area rug so I got out my carpet cleaning machine. The return water was black & the area I cleaned was a noticeable clean spot vs the rest of the rug. When I talked to a manager about the poor results I was offered another "window" appointment for a "consultation". No apology & didn't want to see photos. I'm not wasting more time off from work with no promise of correcting a shoddy job.

    PLEASE READ THIS WHOLE REVIEW IF YOU ARE CONSIDERING STANLEY STEEMER OUT OF THE LENEXA, KS…read moreLOCATION: Requested 3 rooms cleaned plus one area rug. First time we used this service (carpets were 6 mos. old), we were very satisfied - carpets looked and smelled clean! We had had some specific spots that tech said he would pre-treat, and all came out. It looked great. NOTE: From then on, we chose to NOT wear shoes in our house, but left all shoes in front entryway. Now, about a year later, wanted a cleaning of carpets again -- not satisfied. Tech didn't ask about any trouble spots; I had to point out to him; no offer or mention was made of showing us the dirt extracted or opportunity to do a second clean while here. We waited from Friday until Monday to be sure carpets were completely dry and we re-vacuumed carpets. We could still see a couple of spots, and there was a bad odor not present before we had carpets cleaned. We bought our own Bissell carpet cleaning machine, followed directions, and rectified the poor job done by the 'professionals'. I did call the company; regional manager called - but their ONLY OPTION was to come out and reclean. We'd already done that and did a better job than their initial service. There was nothing to re-clean! We had already taken care of it. THEY ARE NOT FLEXIBLE -- AT ALL -- ON WHAT THEY WILL DO FOR YOU, THE CUSTOMER. They just want to keep coming out and re-cleaning the carpet. They didn't even offer to discount/refund us the charge for deodorizing the carpet. SO DISAPPOINTED WITH A COMPANY I USED TO HAVE FAITH IN. Most frustrating was their inflexibility to even come part-way with the customer. So in all, we spent $262 for three rooms, a rug, and deodorizing......PLUS more than $100 for our carpet cleaning machine and solution to rectify what they should have done right the first time. Just a thought -- why would you come out and clean a carpet, not check the water to see how much dirt you extracted, to then possibly recommend a second pass on the carpet while you are there, if they thought it needed it. Instead, the tech simply came out, ran his machine over each room, and the rug, packed up and got his payment. Made more sense to us to simply offer us a $100 refund instead of the time and expense of the regional manager's time (I don't care if he is salaried -- they are still paying him), administrative time to call and set another appointment with us, and then pay a tech to come out and do the job again. So frustrating --- customer service these days. I'm sorry Stanley Steemer, but if you are rated supposedly #1, you surely can afford an occasional $100 refund to a customer. Instead, you now have exposure to A LOT of people from us for a very poor recommendation.

    AdvantaClean - damagerestoration - Updated June 2026

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