From start to finish Power Dry was professional and reasonably priced. Brent Betz was the Project manager. He sent out two excellent, professional crew members and the completed project was great! Thank you! read more

They were very fast about getting Hernandez they were very professional and very clean and they really seem so nice read more

Power Dry - A vent in my bathroom where water came out of from 130 in the morning til 930 the next day - Damage Restoration Near Me - Lenexa, Kansas

This company had no moral values. They stuck a phone in front of me saying they needed a signature that they had removed all their equipment. what they really had me sign was a satisfactory completion statement. They did the same thing to my 85 year old mother saying it was just a form stating they gave her an estimate on repairs while it was a statement approving them to start repairs. I was also not happy with the way the just tore out baseboards and carpet padding not thinking about the repair and how much more difficult it would make them. There was no reason to tear them out they could have cut them nicely. All in all I would never deal with them again. read more

I have very mixed feelings about Power Dry. We originally hired them for water mitigation after our home flooded, and that specific team did a great job. Based on that, we hired their restoration department to put our home back together. That was a massive mistake. The restoration process was extremely disorganized. We were promised a project manager to oversee everything, but we had a revolving door of different people. We effectively had to act as our own general contractors, communicating constantly just to ensure the work got done. After the work was finished, the refinished floorboards started lifting. Power Dry dragged their feet for months before coming to look at it, and then completely refused to fix it. They blamed the issue on the 'humidity' in our home--an absurd excuse considering we have lived in this house for 14 years without ever having this issue before. Because they refused to stand behind their work, we withheld our final payment until the floor was fixed. Instead of working with us, they placed a lien on our house. We had to hire an entirely different contractor to fix Power Dry's mistakes. We offered to pay Power Dry the remaining balance minus what we paid another contractor to fix the problem. We ultimately had to hire an attorney to get the situation settled and the lien removed from our property. If you have a flood, their mitigation team is fine. But I would strongly advise against ever using their restoration department. read more

- My sump pump failed, flooding my basement. I contacted PowerDry for water mitigation, and on July 28, a representative named PJ visited, inspected the damage, and provided me a written bid of $7,712 to $11,079. PJ made several assurances: that the final invoice would likely fall at the lower or middle range of the bid based on his evaluation, that they would work with my insurance company (Traveler's, which has a $10,000 limit for sump pump claims), and that they would do their best to ensure I would not pay out of pocket for mitigation and restoration. Relying on these statements, I proceeded with PowerDry. - After the work was completed, I was shocked to receive an invoice for $13,056--well above the signed bid maximum of $11,079. When I asked for clarification on why the costs were nearly double the lower range initially promised, they could not provide a clear explanation. They admitted there were no unforeseen complications or delays but simply repeated that the charges were "industry standard." This directly contradicted PJ's assurances and the written bid, creating a strong impression of misleading and opportunistic practices during an emergency. -Additionally, during removal of the basement trim, PowerDry caused damage to my drywall that was unrelated to the water damage. When I requested they repair or take responsibility for the damage, they refused, claiming they were not liable. -I feel misled and exploited at a vulnerable time. PowerDry used reassuring promises to secure my business, only to inflate costs beyond the bid and refuse accountability for damages they caused. Their conduct feels like bait-and-switch tactics, prioritizing profit over honesty and customer trust. I am seeking accountability for their misleading practices, overbilling attempts, and property damage. read more

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Had some water damage & my insurance suggested Power Dry. My first time using this company and I'd say it was a good experience. All employees were professional, knowledgeable and friendly. Dan Williams did a great job explaining the process to me. Braden Schuetz and the tech with him (sorry I don't remember his name) set up the equipment quickly and pointed out what did what. Sean Iwamoto removed everything and was in & out before I knew it. All 3 men made sure that I had no questions or concerns before they left. Hopefully I don't need them again but I will 100% be recommending Power Dry to anyone who does. read more

You came after hours and began the drying out process. We had a leak in our basement walls. You continued the drying out process until it was complete. Thank you for your help in a stressful situation. read more

Horrible, do not use. did not fulfill contract. Could I give a zero star rating. service not completed, just left it partially done.

always on time and very respectful in my home. i would definitely recommend this company.

During our time of need this company came to treat water damage and one of their employees decided to take pictures of "personal" items and other things that had nothing to do with the work they were doing. THEN...the company was so negligent that they sent the inappropriate photos to our insurance rep because "no one reviewed the information." We felt so violated that they would come into our home and do something like this during our time of need. I attempted to work with them even after this and they did not uphold their end of the bargain. DO NOT USE THIS COMPANY because who knows what else they took pictures of without our knowledge. Already had to get lawyers to deal with insurance and now have to get them involved to deal with these people. Do not use this company! They are also lying on multiple platforms to save face instead of admitting to fault. Daniel Barnes the GM to be exact! read more

The job they did on getting the water dried up was ok. They were rough on my walls when taking off baseboards in some areas. The real issue is they quoted me $8900 to build back the damaged portions when the people who had done my carpet before did it for $3046 and the baseboards were done for $400. Being in a situation where time is of the essence you are a bit bent over the barrel and they realize that. They were shocked that I told them I was going with someone else to build back. They told me they normally do the whole thing. If you have to use their services immediately be calling someone else to get quotes on the build back. I'm fairly certain you'll save yourselves thousands. Nothing worse than someone that gouges you in such a situation. read more

Thoroughly impressed with Power Dry from the day I contacted them for emergency water damage services until they removed all drying units. They were very responsive, respectful, communicated the plan, explained the process and procedure, and worked with my insurance on our claim. Highly professional and helped to mitigate even more damage that could have occurred. P.J., John, Braden, and Taylor did an amazing job! Highly recommend! read more

Brent, Mike and Alisha did an amazing job. We had a contractor that left a washer hose unplugged and got water all over our new laundry room and mechanical room below. They were here shortly after our phone call in the morning. They coordinated with the contractor for payment and had people there immediately to begin taking off needed baseboards and flooring. Good communication throughout. read more

This company is TERRIBLE. Came into our home and took pictures of personal things that were not even in the areas affected. Literally moved out items out of there way only for them to go in the room and take a close up picture anyways. THEN they send an invoice to us for $6995 when I signed off on $4600. Literally have to seek counsel just to get this disaster situated. DO NOT USE THIS COMPANY!! I better never see these people near my home again! read more

I am pissed off that I even have to leave this pathetic company 1 star. This place hires thieves. I left for 15-20 minutes to grab my children from school, to find out I am missing cash and some of my wife's jewelry from inside of our bedroom. On top of my basement flooding I get robbed right from under my nose when I hired this company to help me. I tipped the gentleman on top of this, unknowingly tipping the men with my cash and wife's belongings in their pockets. Power Dry? More like Power Lie. I will never ever recommend this pathetic unethical company to anyone I know. read more

Cleaned up after a toilet clogged and flooded bathroom and basement. Did a sufficient job.

The Power Dry team did a great job explaining the entire dry out process and the work it would entail. They were professional and courteous, and they did a great job working with our two dogs who were curious and nervous about having strangers in our house. Great customer service! read more

Had a small sewage backup and plumber suggested Power Dry to cleanup the basement floor after the plumber fixed the backup. They came the same day, priced the job and on my approval, started the work immediately and completed it that day. Equipment left behind for 2 days did the job of drying out the residue and air in the basement. People who did the work were friendly and took precautions to protect upstairs space during their ingress and egress from front door and basement. Equipment left behind was picked up by them at the appointed time. Have used them before and will again if needed. read more

Had a fantastic experience with Power Dry. The sewers backed up on our street and we ended up with several inches of sewer water in our basement. Our project manager Brent was at our house within a couple hours to get the process started. Our crew chief (Sean) and technician (Ethan) did an amazing job cleaning up the mess that was left behind. Sean was very helpful answering all of our questions. Brandon was great helping us out submitting documentation for reimbursement. I highly recommend Power Dry. They're professional, courteous and do outstanding work. They'll be our first call for any future events where we need their services. read more

Was hugely overcharged for less than 30 minutes of work. Over $600. Stay away from these guys. Service master far better

We had a water leak from a toilet leak overnight and Power Dry was at our house within an hour and explained the process in great deal. John and Noah were extremely professional and non disruptive to our household. Would highly recommend this team to anyone who has a sudden emergency and needs a reputable company to help them out of a disaster! read more

Mike and Ethan really great work, over 4 hours. They were very professional, hard working and kept me in the loop as they worked on different aspects of my basement flooding cleanup. read more

Our crawl space had a leak and it made a big water mess. The staff were wonderful and worked all day. First pulling bags and bags of insulation, had to pull up our linoleum in a section of our dining room and washroom area. We have blowers and dehumidifiers in under the house and in the house. It is rather loud, lol but needed to dry everything out. They got the call and was out here in less then half an hour. They were very professional and answered all my concerns. They didn't even mind my 3 dogs. If you ever need someone to come out, it makes the whole situation seem not so bad. Thank you Power Dry. Glenda read more

the guys were very professional and told me where the leak was coming from right away.

I don't have enough good things to say about this company. Full stop. 45 minutes after I discovered my water heater had bottomed out--flooding my entire basement with 40 gallons of water--the pros from Power Dry were on the scene and getting me squared away. No fuss, no muss. They tore up carpet, rearranged my basement, set up fans and dehumidifiers and were done in less than six hours. I'm hopeful that because everything was taken care of so quickly that mold will not be an issue. They even helped me with my insurance claim. This is one effective, efficent team. (Thanks, Mike! Thanks, Rod!) Gold star for everyone who helped in my moment of crisis. read more

Price was over charged per the insurance company. Employees were great! Never told how loud the "dragon" would be. Neighbors complained and we got 0 sleep. Never shown that the anti mold or fungus spray was ever applied so unsure if ever truly was. 7/10 displeased with this company. read more

Dan, Mike and Ethan were here quick and provided the necessary services at a reasonable price!! They did a great job!! They were kind and supportive in the process as well explaining every step before it happened. Highly recommend! read more

Prompt service but seemed a little expensive. The work was completed when promised. I would probably use them again.

This is the team to get when you have water damage! They showed up within an hour of initial call to analyze and provide plan. They immediately started service after our approval. Every day they called and checked on the drying equipment they set up. They even called Saturday to see if they could stop in on Sunday! Amazing! If you need water removal, this place should be your professionals! read more

Our furnace hose became disconnected and caused a leak which lead to some water pooling behind the system in our garage. This led to some water pooling causing water damage on the drywall between the garage and the basement. Got the hose issue taken care of but started to notice some mold forming in the drywall. Power Dry came out to do an assessment and verified this. We decided to lay out of pocket rather than go through insurance. Brent came out and was very knowledgeable, courteous, and understanding of our desire to not go through insurance. He provided us with a very generous estimate for the drying and dehumidifying of both the garage and the basement. Braden and Marvin got all the equipment set up efficiently keeping in mind to not use the same power source to prevent any electrical box tripping. All the people that came out did a great job of explaining everything and answering any questions I had. I would highly recommend them for their professionalism and expertise. Thank you Power Dry for taking care of this issue for us. We are happy with the pricing and quality of work provided. read more

Zero stars! They tore up my house (other than things that were supposed to be torn out) and then insisted MY INSUANCE should pay for it. Pitiful customer service. Would not recommend. read more

These guys are pros. Super courteous and very good at their jobs. Water damage sucks, and it unfortunately costs money, but these guys know what they are doing and they are efficient. They also worked well with my insurance. read more

If you are one of those unfortunate people out there who happen to own a home and can't call a landlord to fix your troubles, you tend to rely on certain groups of people to help you out when daily living in your home goes south. Take for instance, a 3-year-old in a 2nd floor bathroom with plenty of toilet paper and a toilet that will not stop running. The power of water is an awesome sight to behold, but when it comes dripping and pouring through your 1st floor ceiling, your shock and awe tends to belong more to the panic variety than wonder and amazement. For those of you who have not had this life experience, I offer these sage bits of experiential wisdom: 1) don't panic, 2) shut off the water, 3) get towels and mops, 4) call a plumber, 5) pray (can't hurt), and 6) call Power Dry. My family was the victim of just such an incident this past week, and needless to say you do feel rather helpless and worried when you see an upstairs bathroom turn into a sequel of "A River Runs Through It". Sooner rather than later, you are going to want to call professionals who can get to scene and help alleviate the moisture problem, for fear of mold setting in. That's where Power Dry comes in. We were fortunate enough to be home when this happened, so the damage was contained fairly readily. Our insurance agent (State Farm) recommended Power Dry, as they were a preferred provider for these types of situations. Although our guys were way over in Missouri on another case at the time we called, they got to our house as quick as possible and were able to start hooking up industrial blowers and dehumidifiers relatively quickly. The whole process probably took just under an hour. They were very methodical and certainly gave the impression that they had seen these situations many times before and knew what to do. The sound of several blowers and dehumidifers can be rather disturbing ... sort of like living on the tarmack at KCI. But you do what you have to do. After 48 hours, they were able to come back and take most of the equipment out, and another 48 hours later we were cleared to have all of the remaining equipment removed. The guys who provided service to us were friendly, knowledgable, and even dealt well with our excited 3-year-old daughter. I don't recommend going out of your way to try and find an excuse to get the Power Dry folks over to your domicile anytime in the foreseeable future, but if you need them, they are a great bunch of guys and ladies to have on your side in a tough situtation. A+++ read more

Generally were timely and communicative. Did the job and things seemed dry in the end. There seemed to be a lot of confusion on whether my carpet padding could be saved or should be attempted to be saved and some "he said he said" with me over whether it should be saved when I was entrusting them to be the experts on the matter. Also often heard along the lines of "it's your house do what you want". It's my house but I'm paying to have the experts in drying/cleanup to know what can be done. Ultimately the pad was removed. It's an expensive bill and I understand paying more for the knowledge ( the work seemed minimal a couple hours total to set up a few fans, dehumidifiers, pry a few baseboards off, and boxcut out some carpet padding ) but if I'm paying that much for knowledge I'd like to be confident they know what they're doing and not have arguments with me and each other over who said what c should be done. read more

Wonderful response time and very thorough with all areas of water damage. It was a pleasure to work with your company!

Cannot say enough good things about this company. From the phone call to their office to Rod, project manager, coming to our house to Tanner and Alex setting up and getting the house back in order. Unbelievable perfection and professionism Stressful time turned out painless with this company. They care about your home and they definitely want to do the right thing for you Hats off to a terrific company with great employees read more

If you have water damage, Power Dry should be the second call you make after speaking with your homeowners insurance agent. We were referred 4 companies from the insurance company. One company hadn't set up their voicemail -- pass. The next call was "this is Bob go ahead and leave me a message" -- pass. The third was fine except they needed to call back before they could schedule us. With Power Dry the customer service rep was warm, informative, and efficient. She told me they could be there in an hour and we live 30 mins from KC. I was sent an email with a short video explanation of the process and a picture of the supervisor who was on their way to assess the damage. When he showed up the first thing he said was "I'm so sorry you're dealing with this". Next a couple techs showed up with fans and equipment. They were upfront, efficient, and trustworthy. We had plans for the evening and they locked up after we had left. I will update regarding the results but I didn't want to forget to review bc I almost never do. They were worth it!! I have been telling everyone about Power Dry. read more

I just had a great experience with Power Dry! Their response time was incredibly fast! The work was completed much faster than I expected. Everyone I dealt with was very professional and friendly. The price for their services was more than fair. The quality of their work is great! I highly recommend using Power Dry. read more

I am SO lucky to have been recommended Power Dry when our basement flooded (we had over a foot of standing water down there!). I was getting the runaround from other water removal companies but when I called Power Dry they came out the same day. Everyone I have dealt with from the company has been professional, knowledgeable, responsive and kind. They work long hours to get your household back up and running. I hope this never happens again but if it does, I know my first call is going to be to the team at Power Dry! read more

Power Dry - Damage Restoration Near Me - Lenexa, Kansas

I wish I could give 10 stars!!! The best service from the minute I called. Power Dry was here in 2 hours and after the estimate, they went to work. ALL DAY AND ALL NIGHT, overwhelmed with Mr. Brown and his staff from the initial telephone call to the end of the day. THANK YOU!!! I highly recommend. read more