I would give them more than 5 stars if I could. My house is cleaner than I knew it could be. Things have been cleaned that I didn't even know were there (and that's, perhaps embarrassingly, not a joke). Everyone I've interacted with has been friendly and professional, and the amount and quality of work done for the price asked is actually kind of insane. I would say it's like getting champagne and caviar for the price of a Big Mac, except I think Big Macs might actually be more expensive these days. read more

We've been using Pacheco's for about seven years now--across two different houses--and they've been wonderful (and consistent!). We've recommended them to several neighbors and friends, who are now happy customers as well. They are extremely thorough and always leave our home feeling truly clean and smelling wonderful. The staff is friendly, professional, and honest, which is hard to find and very much appreciated. We've tried other cleaning services over the years, and honestly, nobody even comes close. Highly recommend. read more

This is 5 yrs late compliment however the company employees are AWESOME & PROFICIENT. I couldn't fit them n2 my fixed income budget

I started using Pachecos after others in my family were clients of theirs. They do a very thorough job! They begin all service with a day long feel clean and I've never seen my house that clean. From there, they can come at an ongoing cadence you determine. I always look forward to it because they have the nicest team and my house looks and smells incredible after. This is not your average cleaning company and the service is next level! read more

My standards and ATD is pretty high. Cleaning companies that meet my standards have always been hard to find. Until I hooked up with these guys. I have worked with Pachecos on three deep cleanings and regular cleanings at two different homes. A family member also uses them. Plenty of experience to back up the 5 stars on this one. All the team members we have worked with are friendly, thorough, and professional. The company communicates well internally and externally with the customer and follows up to make sure you are satisfied. As a bonus, they avoid the unnecessary use of harsh and potentially dangerous chemicals. They are keen to keep it clean, green, and leave your place with a sheen...always with a smile, never coming across mean. read more

I contacted this group and they responded almost immediately. They gave my home a walk through in fairly short order. They cleaned the place very well and it sparkles. I am fairly certain that it is cleaner than when I moved in. They lose a star only for the fact that some wires got crossed and they sent me a message saying they were coming early and I needed to have someone there at 11:30am vs 1:00pm. I had several meetings at work so it was necessary for me to reach out and have someone else be there to let them in till I could make it home at 12:15pm. When I arrived home they still hadn't arrived. So I was able to give my friend that came over the last minute a nice bottled gift and she was able to go. They didn't actually arrive till 1:50pm. And then stayed till 7pm cleaning. Again they did a fantastic job and these are the right people to clean your house. I just feel that somewhere along the line communication with me broke down and I did not know the arrival time nor the time that I would be able to go and get food. I have noticed little things that were missed or not done well... but they can get those next time! read more

We had a whole-home deep cleaning done by Pachecos. First, Pachecos did an excellent job communicating with me to find a time that would work for the initial quote. This took a couple of weeks due to our schedule, but they were willing to deal with some back and forth and schedule changes on our side. Very professional. Additionally, on the day of our cleaning, I received test messages - from a human - confirming their arrival time. A crew of 2 arrived and got to work. I don't think our home has ever been so clean. Even the glass globes in the kitchen light fixture (which we'd always struggled to get very clean) were spotless. Bathrooms, countertops and sinks are all like new. Most impressive was their attention to detail on the backsplash behind the cooktop. That area always gets tomoto splashes in the little nooks and crannies. After Pachecos was done with it, it also looked brand new. The PCS team spent a long time working in our home, but it shows. We've used other services in the past, and no other service paid as much attention to detail as Pachecos. This family run business is doing a great job and you can trust them in your home. read more

Pachecos has been cleaning our mid-sized modern home for about four months now and, overall, they've provided exceptional work and thorough attentiveness to our space. Pachecos rocks! There are typically 2-3 people at each visit depending on if they're training anyone so the bulk of the smiling crew are familiar. My fondness for Pachecos is thus: TRUSTWORTHY: Having met and chatted with the owner and most of the crew, I've come to know and trust them with our home and belongings. They have a house key, let themselves in, complete their work in about 90 minutes, and leave a completed worksheet behind detailing tasks. Much of the time someone is home to see them in action; they're quick but detailed and focused. CAREFUL: In their months of service they've only broken one item which was a small drinking glass which they offered to replace or reimburse. We declined - as it was no big deal - but I was satisfied with their offer. THOROUGH: The gorgeous dark Brazillian cherry floors that cover our entire home are a huge pain to keep clean. Dust gathers in the corners, scuffs quickly become apparent, and dinner crumbs seem to multiply. After a Pachecos visit, the floors and wood steps look remarkable from corner to corner. PERSONALIZED: We've asked them to address cobwebs near our 14 foot ceilings, cobwebs around our massive yet fragile mid-century Bubble lamps, and other random things. They've addressed each without issue. Thank you, Pachecos! read more

Pacheco Cleaning Service has cleaned our home for several years now, so this is an update to a review from a couple years ago. Despite a super tough working and staffing environment, they continue to shine (pardon the pun) at what they do. Communication is five stars. Their level of professionalism is like nothing we've experienced in this industry. I simply can't say enough good things about them. Give them a try, I think you'll be pleasantly surprised. read more

Very pleased with my experience with Pachecos. Everyone was extremely professional, super helpful, polite and they did an incredible job with my house. They fit me in pretty last minute and made sure to communicate throughout the process and make it super easy for me during my move out deep clean. Highly recommend! read more

We have been using Pacheco's Cleaning Service since August 2011. We are new to the Temecula area so finding a reliable company/person, who would be in our home every month and have access to our stuff/home was an important decision for us. After interviewing several cleaning companies and after meeting Danielle and Mario (Husband/Wife Team) we knew right away that they were the one's. We started on a trial basis and were very pleased with their thoroughness and attention to detail. We engaged them to come twice a month for three hours per visit. We have a 4 Bedroom, 3 bath home with 4 kids so there is always something falling on the floor, corners, smudges, you name it. What they get done in 3 hours in my opinion is simply amazing. There have been a few times where they even stayed longer to make sure the job was done right. For the first three months I was working from a home office and they are very professional and there to work and they were very nice but very respectful of my time and didn't engage me with chit-chat unless I engaged them. If you are looking for a trustworthy, prompt and thorough home cleaning service provider, I encourage you to give them a try. I rarely give out 5 stars but in the 9 months I have been dealing with Danielle, I have not had one thing that I could point to that did not meet or exceed our expectations. read more

I am very happy with the cleaning service that I get from Pachecos. The first time they did a deep clean and I don't think I've ever seen my home so clean, ever! Everyone is very nice and easy to deal with. Thanks Danielle!!! You guys are awesome:-) read more

We are new to Eastvale and the surrounding area and were completely lost on how to find a new cleaning service. We needed a team that was Professional, Honest, Thorough, and Affordable. So onto yelp I went and found Pacheco's Cleaning service because of there 5 STAR stellar reviews. I am sure everyone would agree that finding an awesome cleaning service is the best Gem you can find out there and Pacheco's cleaning service truly is that sparkly Gem. I had called many companies for quotes and most were outrageous! So I called Danielle from Pacheco's and she was able to come out of her way that very same night to give me a quote for a monthly service. She was very friendly and gave me a good vibe. Her quote was right about where I wanted to be and I felt that she was very fair so I didn't even have the nerve to bargain with her. So we setup an appointment for a deep clean for the first time then a regular monthly visit to keep our house up to par. Mario (Danielle's husband) and family member Melissa are the regular cleaning crew, they came on the day and time requested even a few minutes early.When they were done our house looked amazing! They even stayed an extra hour than agreed with no charge to make sure everything was done, no skimping! Down to Melissa's detailing our master bathroom with a razor blade to take off build up soak scum, and Mario's expertise in the kitchen everything was perfect which is hard to do in our Large 4,300 sq ft home. When they left that day I was so happy thinking to myself did it only take 1 try to find a great cleaning service! That never happens! Thinking maybe first time was the charm I was skeptical at how great they were.... So months down the road now and they are still absolutely amazing! My spouse and I both being self employed have very busy schedules on top of having a toddler :) and don't have time to keep up the house ourselves. It is such a treat! I love the fact that I can have Pacheco's cleaning service come in once a month to clean our home! They enter our home when we are not there and I don't have to worry that they are going to be dishonest, skimp on the job or leave earlier than agreed. They take there Company,Job & Reputation seriously. You can count on Pacheco's Cleaning service for friendly professional customer service, showing up on time , Reliable, HONEST, Affordable, Taking pride and doing a great job every time!!! I really can't say anything more, they are awesome and I am glad to have found them! Thank you YELP :) read more

Highly recommended. I just used Pacheco's Cleaning Service for a deep clean of the Business, Home or Apartment. The staff was punctual, friendly and very professional. I loved that they started by asking what my expectations were for their service and ended by asking me to review the house to make sure I was totally happy. I have been using Pacheco's cleaning service for the past 6 months and with 4 young kids and a wife with a critical illness the staff handled my needs perfectly, even doing the little things like making the beds and washing the dishes in the sink on top of all the other deep cleaning. Since using Pacheco's my house has never looked so good! Thank you Pacheco's Cleaning Service, my family and I are truly grateful! read more

Excellent service. Family run. Great communication, very professional and trustworthy.

I contacted them in a Monday and they were able to get in a full cleaning on Friday for me. Melissa came out Monday afternoon to do a walk-through and give me a quote. We had them do a full cleaning since we were putting the house up for sale. They did an amazing job! I would certainly use them again. read more

Love them! They did a deep cleaning of my house. It has never looked or smelled better. I am very impressed. I was skeptical because of the relatively high cost but now I am a believer. One of the best gifts you can give to yourself. Great job thanks Marco and his team. read more

One star for cleaning the grout on the kitchen counter. Other than that, you are better off doing it yourself. I hired them to clean for move-in so the townhouse was empty. They came back the second time when I told them about the windows & railings that were obviously not cleaned. I paid extra for the stove which was cleaned moderately outside but the inside, not at all. They didn't even open the warmer. Toilet in the masters bath was dirty with rings around. They said they were going to send someone but didn't. Very bad business. read more

Saw the 5 star rating on yelp and had to try them out. I agree with the other post that stated they stayed until the job was done; for me, it was an extra 45 minutes! They did not cut corners and made every minute count. It gets better, even after I had paid them and shut the door, I saw Mario picking up several pieces of trash on my lawn as he walked to his car...now that's dedication to a customer. House smells and looks clean and i can enjoy walking into my home knowing it is sanitized and presentable. I can assure you they will be a pleasure to have in your home and you will not be disappointed in the service they provide. read more

I was hesitant to get a cleaning service but after our initial deep clean I was sold. Melissa is very efficient at responding to any questions and scheduling our monthly services. I have had them focus on certain parts of the house before (like the floors or bathrooms) and they have done a great job of accommodating our requests. They have 2 sets of cleaning crews and everyone has been very professional. I would recommend them! read more

Great, great service. Chelsie (hopefully I spelled that the correct way) is very professional, which I appreciate, and always available for questions. My two roommates and I are all in grad school right now, with limited time to do deep cleans on our house. However, I need a clean house in order to function well on all my other obligations (who doesn't?). I felt so much better after they scrubbed our house: the majority of the three floors minus the areas we'd asked not to be touched which they remembered. The pricing is also a lot better than other companies, allowing us to afford monthly cleanings which I'm really happy about. If you want a great job at an affordable price, they're the ones to call! read more

Long overdue as I had my house "cleaned" by this company months ago. I am not sure how this company is getting great reviews. I paid a lot of money for a full service in Southern California as I was moving into a newly bought house. I wish I could have been home to watch what these ladies were doing in the 10 hours they said they put into the house. Dust and dirt were left everywhere-- they did not check the cabinets and tons of grime was left in them. What did I pay so much money to get? A headache and disapppointment. I walked into a house full of fumes which may have blurred my vision. The one line I remember the owner saying when he left was "you won't be disappointed." I wish I could've believed him. On top of it, Melissa, the girl who answers the phone is rude and snotty-- she was not professional and had an attitude. Will not recommend this company to anyone. read more

My house was in a state of disaster due to renters who destroyed it. I contacted Pacheco's on a Wednesday and they were at the house on Friday. Took them a FULL day 8am to nearly 5pm to clean the house. Yes it was THAT dirty. Pros- arrived an hour early, was honest that the 4 hours they quoted would not be enough and stayed to finish the job, made a black disgusting shower new again, stove is sparkling after so many layers of grease, windows looks amazing. Cons, none really except forgot to get a receipt so will have to call for one. Thank you for coming on short notice and getting the house in order. It wasn't cheap, but due to level of work needed, it was money well spent. read more

Prompt; thorough; responsive; clear; considerate; & superb cleaners!! Danielle, Mario, & Melissa were incredible!! I was awestruck when I came home to a great smelling, magnificently cleaned home!! Thank you Pacheco's--feels like I came home to a brand new home!!! #Grateful!! read more

I've lived all over the U.S., I've had several companies and a vast of experience when it comes to house cleaning services- these ladies are the REAL deal. Melissa came over the house pretty promptly to provide me an estimate. The cleaning was scheduled. There were zero issues, great communication, and most importantly...GREAT deep cleaning. The house looks AMAZING! I look forward to having them on a monthly basis and excited to come to a clean home every time! Thank you Team Pacheco! read more

We have a large home with six kids plus a giant furry dog. After Pachecos comes through, I barely know anyone lives here! Our house was built in 1909, and for those of us who live in older homes, keeping them clean is an artform/labor of love. Pachecos' eco-friendly products leave our old house healthy and well cared for in the cleaning process. They openly communicate, constantly self-evaluate, and regularly ask for feedback (and what *more* they can do). AND... I trust them with my keys! read more

I had Pacheco's come clean my parents home in Moreno Valley before my daughter's birthday. Everything was awesome. The lady went out of her way to make sure everything was perfect and clean. I didn't have to ask her to do anything. From now on I know who I will use and trust in my home. Thank you Pacheco's! !!! read more

My mom's allergies have been acting up so I wanted to get my mom something I love in LA... Deep House cleaning. I called them and got a response same day! Melissa walked me through everything and I had everything booked all within 5 hours. My mom LOVED the cleaning. Thanks for short notice and helping me 65 miles away. read more

I have been using Pacheco's Cleaning service since September 2011 - what started out as once a quarter visit is now a scheduled once a month service! I feel very comfortable with my house being cleaned when I am away and knowing that everything will be perfectly cleaned. If on the rare occasion I wanted something cleaned differently, they will come back promptly or add it to the list for next cleaning. I love the way the house smells and sparkles after Pacheco's Cleaning Service has visited. Also my oven has never looked that great = ) I have recommended this service to many and will continue to do so. Pleasure to work with them. read more

Pacheco's came to my house last week for a deep cleaning. They did a wonderful job and were beyond professional. They do a walk-through at the end of the job to show how everything was cleaned. Even though the house was spotless, they still managed to find one more area to dust again! They were very quick in responding to my request for a quotation as well. I would recommend them. read more

I had excellent service at a reasonable price! Their crew always arrived on day and time promised. They did regular cleaning and shined compared to my previous service where many things were broken and went unreported. There were no negative experiences like that with Pacheco's, and I couldn't have been more pleased with the results. As a special, one-time project, I hired them to clean out every cabinet in the kitchen, dispose of outdated food, and reorganize everything. They had this done in less than a day and the price was very reasonable. If you are looking for an excellent cleaning service, hire them! read more

Pachecho's Cleaning is very reliable and trustworthy. They did a great job cleaning my house, and I recommended them to my mother and my boss, and everyone was happy with their service. read more

Ladies were amazing, talented, and very professional. They squeezed us in for a family event and were very reasonable for the scope of work. Would recommend highly and plan to use again in the future. read more

I am a new customer but will very likely be a repeat. I had a very wonderful experience beginning with my initial call with Melissa. She and the staff, including Mario, did a wonderful job of cleaning / readying one of my rental units. I highly recommend Pacheco's Cleaning Service to anyone who is hesitant to try the services of a family business; I hope that you'll be pleasantly surprised with both the price and service. read more

If you are looking for a cleaning service, call Pacheco's Cleaning! If you are nervous like I was wondering "are they honest? are they affordable? will they do a good job?" you definitely need to give them a try. I guarantee you will be as impressed as I am. If I could give them 6 stars, I would! And if you do use them, please tell them Teresa referred you! :) read more

Incredibly thorough. We have a large ancient beast of a home with tons of construction going on at any given time. Add to that a giant long-haired dog and six daughters, cleaning the house is a challenge (to say the least). Pachecos is the only cleaning company up to our challenge! They come in with a team, clean top to bottom with eco-friendly products, take care with our valuables, and wipe the floor as they walk backwards out the door to leave. I can't say enough about their professionalism, incredible customer service, their advance notifications (ehem! reminders a day ahead), their attention to detail, and their prices are incredibly reasonable by comparison with other cleaning companies. I highly recommend them! read more

Great move out cleaning service! They made sure every details were done. I bought a new house recently and moved out from my rental house and wanted it to be cleaned before I hand the keys to the landlord and I'm very glad I decided to go with Pacheco Cleaning Service. All of their employees are very friendly and generous. read more

We used Pachecos for the first time yesterday and they were amazing!! We had two girls and they worked extremely hard. We are getting ready to sell our house and I asked for a move out cleaning. When I walked in to see what they did, I was astonished! It looked like a new house!!! Every detail was thought of and taken care of - they are amazing and I highly recommend!! :-) read more

I started using Pacheco's cleaning service in November 2016 and have to say they have exceeded my expectations. I called Melissa on a Thursday, in midst of the holidays and within a few hours, Danielle and Melissa were at our house getting us a quote. [I had to fire my old cleaning company that I had been using since 2013 because they had carelessly spilled bleach all over our hardwood floors and carpet, which they weren't supposed to be using (bleach) in the first place.] Not only was Danielle and Melissa's customer service above and beyond, they started cleaning my house that following Tuesday and worked me into their weekly schedule that day of the quote. Mario, gave me a list of contacts to reach out to to have my floor fixed and was very helpful in the process. I have been extremely impressed with Mario, Danielle, Melissa, Evelyn, and their team. Their chemicals are not harsh, they don't use bleach and their products smell great. They are trustworthy, nice and have done an outstanding job on our house. If you are on the fence, give them a try because they are worth every penny! I promise, you won't look back. read more

We are thrilled with the service we have received from Pachecos Cleaning! When I moved to Lee's Summit in June 2016, I contacted several different cleaning services to get estimates and information. I had never used a professional cleaning service before, so I had lots of questions! Their prices were a bit better than the others as I feel their assessment of our house was more accurate (they really looked it over...not just a square footage formula), but what made Pachecos standout is that it is family owned and operated. They care about their work and go out of their way to make sure we're happy with the service. The owner came out to visit my house personally for the estimate. They have been cleaning for us for several months now and they do a consistently great job! They are friendly, honest, and hard-working. They send a reminder to me the day before the cleaning and always show up as scheduled. Everything looks good, particularly the hardwood floors. It is so nice to come home to a clean house that gleams and smells wonderful! read more