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    Advanced Sleep Solutions

    5.0 (3 reviews)
    Closed 8:00 pm - 6:00 am (Next day)

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    Neuvo Wellness - TMJ Pain Relief

    Neuvo Wellness

    (13 reviews)

    I was hesitant to sign up my two children with Vivos because I was worried they might not follow…read moreinstructions, however Dr. Bennentt assured me that if they didn't follow instructions I could cancel the monthly subscription of $320/month anytime. After, paying roughly $5k and trying out the different appliances, it was clear the two were not able to comply, so I cancelled and stopped paying the monthly fee, however, the option to cancel was only an option when signing up, upon cancellation they changed it and now are sending me to collections for another 3k. I can't endorse these kind of business practices. Another challenge I have with them is communication. Over a 5 month period they've only contacted me twice before sending me to collections. They are very busy, if it's something you need to discuss that is important, you will always be waiting for a call back. One more warning, if you lose a custom appliance, you will be required to pay for a new one at a cost of around $600. If you don't have the $600, tough luck, you can continue paying your monthly payment with no office visits (since they aren't needed at that point) or go to collections.

    Our son has been receiving treatment for I think a couple of years now (it is so easy to lose track…read moreof time). He has been using the Myobrace appliances. We have definitely seen an improvement in his jaw growth. The path that led me to Neuvo Wellness began with my concern that he did not have enough space in his mouth for his permanent teeth. Orthodontics was an option but, after learning about other issues and myobrace's claim to fix all of those, this sounded like the perfect fit. We appreciated being given significant discounts for paying up front. We are happy with the improvement we have seen and are hopeful we will see significant improvement in the other areas. I feel it is still too soon to pass judgement on worth vs cost. The reason for my review today is two fold: over the course of the time we have been there, the turnover has been impossible to miss. It seems we see a new face everytime we go in for an appointment. The office isn't large, so it has caused me to wonder a little bit about that. Then today, our trust in the corporate company itself has been shattered. We were sent home with a sleep study and, during the night, it slid off of our child's finger. Unfortunately, our dog found it and chewed it up. Knowing we needed to take responsibility to replace it, I called to inform the office what had happened and ask how to move forward. I was told the office manager would get back to me. In the mean time, my husband jumped online to see what the approximate cost of the device was. He found the exact model number for $150. Knowing that companies need to account for fees and penalties, we would have accepted being charged twice that without any complaint. But we learned that, in the fine print of the contract we signed when we left the office with the device, corporate charges $3,000! $3,000 for a device we could have just replaced ourselves for $150 and no one would have been the wiser... Not only is this a heavy blow to our finances, but also to our trust. If they charge that much of a mark up on this, where else are they gouging their customers/patients? To be fair to the office staff, they have worked with us as much as they feel they can and we appreciate their kindness and understanding. But, if their hands are tied by corporate, and corporate is this dishonest, it doesn't really matter how nice they are - I no longer feel comfortable recommending their company. If we weren't already prepaid, we would be looking elsewhere for a myobrace practitioner. This makes me really sad. I do not like to write bad reviews - especially when I feel I am hurting the messenger. But I feel people should know...

    Advanced Sleep Solutions - diagnosticservices - Updated May 2026

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