My wife had an appointment to get a CT scan and she needed a Biopsy on her lung plus see her heart…read moredoctor on the 10th. We stay in Roosevelt Utah, I started calling on the 6th of April to see if we could get all this done in one day the staff that was working on this called to say yes its all set first appointment is at 8am so we go up and spend the night and bring a friend to help wife in and out of car because I to am disabled we get a room for 3 on the 8th I got a call back from a staff member who said that my wife could not have the biopsy because she was on blood thinners, so we go get the ct scan done saw the heart team come home today April 12th, phone call is from Utah Valley Biopsy doctor who wants to know if we can come back no the 14th for the biopsy I say we was told she had to be off the blood thinner for 5 days he says let me call her heart doctor calls back it OK you can come in, if the hospital had to refund people for mistake like this I am sure they would check and cross all the Is

we came in to get our baby tested for jaundice. They were updating their system so they weren't…read moreable to get us back for sometime even with an empty lobby. I understand that this was nobody's fault there. I did make a couple comments about how I was concerned about my baby. upon leaving though one of the people at the desk, whose name is Isaac, was mocking me as I left saying over updating the system oh no, your baby might die. Our last baby did die very unprofessional. I don't think that this flamboyant gentleman deserves to be working where he is very insulting. Very dissatisfied with my visit.

I drove 4 hours to get my MRI, and they did NOT disappoint! I arrived early by about 45 minutes…read moreand they got me signed in and finished before the actual time of my scheduled MRI. You can schedule your appointment online and don't need to go through all the referrals and paperwork! The cost is a quarter of what you normally pay and the resulet's are back within 24 hours. Now I can deal with whatever is wrong with my knee and get back in the pickleball court! Thank you for great service!!!!

Staff is great!!! Doctor is amazing ! Easy and efficient !!…read moreAlways go there when I need an x ray

Came in for an x ray. Never have gotten a follow up call with the results and has been over 6…read moremonths. Have called and left a few different messages and never received a call back. 10/10 do not recommend.

Horrible, unethical Dr. came in on a Saturday to have an x-ray of my son's wrist. It's two days…read morelater and Dr Gibby has still not read my son's X-ray. If you offer x-ray service on a weekend it should be read on that same day! Never experienced anything like this in my life. This Dr is happy to take your money for no actual result. I sent the pic of my son's wrist to my sister in law who is a Rad tech in California. She and her coworkers were appalled that an x-ray of the entire hand was taken and not focused on the wrist. Even the techs here are a joke. Utah healthcare is the absolute worst. Going to another facility where the radiologist actually does his job.

The treatment may have worked. The clinical experience did not match what was sold. And no doctor…read moreeven worked there the entire week. Our family member is a 19-year-old high performing athlete who has had daily headaches and post-concussion symptoms since October. After five months of neurologists finding nothing on standard MRI, we flew to CognitiveFX for the EPIC treatment week. The fNCI scan was genuinely illuminating -- the most objective picture of what was wrong that we'd had in five months. The treatment protocols were sophisticated and specifically mapped to her scan results. Her before and after scores moved dramatically. We believe something real happened this week. But here's what didn't happen. On day one I asked explicitly: by Friday we need an honest clinical assessment of when and if she can return to sports. That was the single most important ask. Friday's end-of-week review was conducted by a nurse and a trainer. No physician was available at any point during the entire treatment week. The doctor whose name is on her scans we have still never spoken to. In fact, we were told three of the four doctors listed at the clinic do not come in, and one wasn't coming in the entire week we were there. No doctors -- at all. We had to push hard just to get a Tuesday Zoom scheduled with the physician of record-- after the week was over and we were already on a plane home. There's more. CognitiveFX ordered a cervical spine MRI on day two of treatment. The radiologist found degenerative disc disease out of proportion with vertebral wedging from chronic axial loading. Nobody mentioned this to us during the week. We found out from a chiropractor we saw on the way to the airport Friday afternoon. CognitiveFX had that report for three days and said nothing. We also requested CognitiveFX's own return-to-sport specialist, who had committed to being part of the end-of-week process in a pre-treatment meeting be included in Friday's review. He wasn't there either. No one was but a thoughtful nurse. For what this week costs, the clinical consultation piece should not require a parent to fight for it after the fact. The diagnostic tool is real. The treatment protocols are real. The therapists and trainers were professional and clearly skilled. But a medically supervised program needs physicians who are actually present and accountable. That part was not delivered. I'll update this review based on how Tuesday's follow-up call goes.

I feel like I've been able to get my old life back before my first concussion. The brain fog is…read moregone! I feel like someone put a new brain in my head. The exhausting week and money was worth it for this amazing feeling. The one week, all day of hard work to help all areas of my brain function was incredible. Lunch was provided every day. The time to rest in between sessions was nice. It was so amazing to see I could do memory exercises at the end of the week that I was not able to do at the beginning of the week. When you get done you still have to continue with the exercises at home. Cognitive FX does provide you with a big binder of exercises. The MRI that was done before the week and at the end of the week were compared and there was a significant difference. Everyone who works here is so kind, patient, and understanding. It was so nice to meet other people who have been experiencing the same symptoms I have for so long. Not everyone understands how you feel but people at Cognitive FX do. This was a life changing experience.

Very friendly and efficient service. Will see them again in the future. Much less expensive than…read moregoing through my insurance!

I had a great experience here. From scheduling to the actual MRI they were organized, helpful, and…read moreprofessional. The schedulers and receptionists were kind. The MRI tech was willing to answer questions, ensured that I was comfortable (it was my first time), and even found and played specific music I requested (Broadway). Truly a fantastic first MRI experience which I was super nervous for. The facility is clean. You have a private room with a locker & key to change and store your items. I'd definitely schedule here again if I ever need imaging in the future. It IS a bit difficult to find as it's tucked away in the corner. Waze actually took me to the wrong side of the large cross streets so I did end up getting lost. The directions on google maps got me there in the end!

Called to make sure they were open, they said they were open until 10pm, but once we arrived there…read morewas a sign that said they updated their business hours and now close at 6pm. If you can put a sign up, update your phone messages as well.

I have been to this InstaCare numerous times. They always provide high-quality care. One time I…read morewent for a urine test and was taken immediately to the hospital where I was hospitalized with sepsis. I took my elderly father there and he indicated they were more thorough than any Instacare he has ever been to. They called in an x-ray technician for x-rays, and he had a complete evaluation of his issues which was very important for an ill man in his 90's.

Overkill on reminders and confirmations. Service is ok. No need for texts, emails and phone calls.read more

From the owner: Solis Mammography, a department of Timpanogos Regional Hospital, is a leading breast imaging center…read moreserving Orem, Provo, and Utah County. Conveniently located on the hospital campus, the center offers advanced 3D mammography (digital breast tomosynthesis), diagnostic mammograms, breast ultrasound, stereotactic and ultrasound-guided biopsies, and bone density screening. Using state-of-the-art technology in a comfortable, patient-focused environment, our dedicated breast health specialists deliver accurate, early detection with fast, reliable results--typically within a few days of your exam. Compassionate care, convenient scheduling, and personalized attention help you prioritize your breast health with confidence.

DO NOT USE THIS FACILITY. They are racist, receptionist is condescending, they refuse SERVICE…read moreANIMAL, drove over there from 40 miles away just because they have Open MRI. They told me to put my service animal in the car for 2 hours, because I had to do 2 MRI , lumbar and cervical. I got into the MRI Area I follow their advise to put my dog in the car...and after 2 minutes my Hart Rate start raising...palpitation...thinking of my Service dog being restrained by himself in the car. I requested right away to pull me out because of the stress they caused me , the roll of a service dog was to alert me for onset of anxiety, PTSD... Utah State Law prohibits cruelty to animals, which includes inadequate protection from extreme whether, the temperature in a car is 30 degrees higher than the outside temperatures. If you see a pet left in the car Call Salt Lake County Animal Service's Dispatch or The Provo Police Dispatch at 801 852 6210. They told me to reschedule my MRI for another time and find a siter for my SERVICE DOG.....he is suppose to be with me at all times..

This is not a place to go if you want to get better. You can't get a straight answer on any…read morequestion. The receptionist is condescending, the MRI they took didn't cover the whole area to be examined. They don't do any follow up with you on the MRI; if you get one they just schedule you to get an injection without going over the results with you. If they send it to the doctor who referred it, they mail if a week later. I got an Epidural injection and the doctor did it on the opposite side where the injury was even when challenged. The injection caused more damage; I went in with some mild problems and a few days later I could barely walk and couldn't sit down. When I called in to tell them I had problems they said to give it two weeks. It didn't get better in two weeks and they didn't care enough to call back. I had to go to another doctor to try and recover from their work.

I spent 45 minutes on hold last Thursday and was advised that my records would be sent by Monday…read more When I contacted my new provider today, they confirmed they have not received anything. I then spent over an hour on the phone trying to get an update. After finally using the callback feature, I was told that records requests can take up to two weeks and that my only option was to submit a request through the online portal. When I contacted the Medical Records department directly, I was again referred to the online portal and told that once a request is received, it typically takes 2-3 business days to process. The inconsistent timelines and lack of accountability are extremely frustrating. Every conversation results in being redirected to an online portal, with no one seemingly able to provide a clear status update or assistance. What has happened to customer service? Adding to my concerns, Revere Health recently experienced a data breach affecting approximately 10,800 patients through unauthorized access to patient information via a third-party payment platform. Given these circumstances, I am even more concerned about the handling and transfer of my medical records. At this point, I would appreciate a clear explanation of where my records request stands, when the records will be transmitted, and a direct point of contact who can take ownership of resolving this issue. The current process has been time-consuming, confusing, and unacceptable.

This could be a 5 star review but Ms. Jackie with the sleep disorder unit was rude and difficult…read moreand therefore I refuse to give this place 5 stars. Parking was plentiful. We found the sleep disorder unit on the 2nd floor easily. Check in was easy breezy as I did the required registration process online prior. Waited roughly 10 min before being called back. Nurse asked a bunch of questions and then Dr. Staheli came in. He also asked a bunch of questions before agreeing to do the sleep study. After speaking with the doc he walked us to Ms. Jackie. Not sure if she was having a bad day, but she was rude and seemed bothered by doing a job and made us walk back up front to reception to get our insurance card scanned. The sweet gals told me they were so sorry that she made us walk back to the front and what an inconvenience when it could have been handled by Ms. Jackie. They scanned my card. Sent me back to Ms. Jackie, and then Ms. Jackie has the nerve to ask me to pull out my insurance card to verify the info! What?! After verifying the info matched she rudely told me a few dates that we could do the sleep study. I chose a date. She then told me I had to be back on a specific date fir the follow up with results. When I asked if my child needed to be present she said yes very rudely. I said well that date was her first day of school and I wouldn't let her miss it. She gave me the next date and said if you don't take this date you won't get your results for another 2 months after. Uh, ok, then give me the next date, she wrote it in a business card handed it to me and said expect a phone call from the sleep clinic a day before and don't be late. She turned back to her desk and we left, I do not look forward to dealing with her again, and I hope on our follow up I don't have to!!!