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    Orem Imaging Center

    1.0 (2 reviews)
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    2 years ago

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    Intermountain Utah Valley Out Patient Center - Self check in kiosks

    Intermountain Utah Valley Out Patient Center

    3.5(4 reviews)
    4.9 mi

    My wife had an appointment to get a CT scan and she needed a Biopsy on her lung plus see her heart…read moredoctor on the 10th. We stay in Roosevelt Utah, I started calling on the 6th of April to see if we could get all this done in one day the staff that was working on this called to say yes its all set first appointment is at 8am so we go up and spend the night and bring a friend to help wife in and out of car because I to am disabled we get a room for 3 on the 8th I got a call back from a staff member who said that my wife could not have the biopsy because she was on blood thinners, so we go get the ct scan done saw the heart team come home today April 12th, phone call is from Utah Valley Biopsy doctor who wants to know if we can come back no the 14th for the biopsy I say we was told she had to be off the blood thinner for 5 days he says let me call her heart doctor calls back it OK you can come in, if the hospital had to refund people for mistake like this I am sure they would check and cross all the Is

    we came in to get our baby tested for jaundice. They were updating their system so they weren't…read moreable to get us back for sometime even with an empty lobby. I understand that this was nobody's fault there. I did make a couple comments about how I was concerned about my baby. upon leaving though one of the people at the desk, whose name is Isaac, was mocking me as I left saying over updating the system oh no, your baby might die. Our last baby did die very unprofessional. I don't think that this flamboyant gentleman deserves to be working where he is very insulting. Very dissatisfied with my visit.

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    Intermountain Utah Valley Out Patient Center

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    Cognitive FX - Me performing cognitive therapy tasks

    Cognitive FX

    4.8(13 reviews)
    2.5 mi

    The treatment may have worked. The clinical experience did not match what was sold. And no doctor…read moreeven worked there the entire week. Our family member is a 19-year-old high performing athlete who has had daily headaches and post-concussion symptoms since October. After five months of neurologists finding nothing on standard MRI, we flew to CognitiveFX for the EPIC treatment week. The fNCI scan was genuinely illuminating -- the most objective picture of what was wrong that we'd had in five months. The treatment protocols were sophisticated and specifically mapped to her scan results. Her before and after scores moved dramatically. We believe something real happened this week. But here's what didn't happen. On day one I asked explicitly: by Friday we need an honest clinical assessment of when and if she can return to sports. That was the single most important ask. Friday's end-of-week review was conducted by a nurse and a trainer. No physician was available at any point during the entire treatment week. The doctor whose name is on her scans we have still never spoken to. In fact, we were told three of the four doctors listed at the clinic do not come in, and one wasn't coming in the entire week we were there. No doctors -- at all. We had to push hard just to get a Tuesday Zoom scheduled with the physician of record-- after the week was over and we were already on a plane home. There's more. CognitiveFX ordered a cervical spine MRI on day two of treatment. The radiologist found degenerative disc disease out of proportion with vertebral wedging from chronic axial loading. Nobody mentioned this to us during the week. We found out from a chiropractor we saw on the way to the airport Friday afternoon. CognitiveFX had that report for three days and said nothing. We also requested CognitiveFX's own return-to-sport specialist, who had committed to being part of the end-of-week process in a pre-treatment meeting be included in Friday's review. He wasn't there either. No one was but a thoughtful nurse. For what this week costs, the clinical consultation piece should not require a parent to fight for it after the fact. The diagnostic tool is real. The treatment protocols are real. The therapists and trainers were professional and clearly skilled. But a medically supervised program needs physicians who are actually present and accountable. That part was not delivered. I'll update this review based on how Tuesday's follow-up call goes.

    I feel like I've been able to get my old life back before my first concussion. The brain fog is…read moregone! I feel like someone put a new brain in my head. The exhausting week and money was worth it for this amazing feeling. The one week, all day of hard work to help all areas of my brain function was incredible. Lunch was provided every day. The time to rest in between sessions was nice. It was so amazing to see I could do memory exercises at the end of the week that I was not able to do at the beginning of the week. When you get done you still have to continue with the exercises at home. Cognitive FX does provide you with a big binder of exercises. The MRI that was done before the week and at the end of the week were compared and there was a significant difference. Everyone who works here is so kind, patient, and understanding. It was so nice to meet other people who have been experiencing the same symptoms I have for so long. Not everyone understands how you feel but people at Cognitive FX do. This was a life changing experience.

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    Cognitive FX - I had many occasions to rest in a recliner under a weighted blanket listening to alpha waves.

    I had many occasions to rest in a recliner under a weighted blanket listening to alpha waves.

    Cognitive FX - A therapist who said she loved me!!!  We are doing all kind of brain exercises.

    A therapist who said she loved me!!! We are doing all kind of brain exercises.

    Cognitive FX - 3 of these 4 doctors don't even come to the clinic.  1 comes 1 day a week and never showed up.

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    3 of these 4 doctors don't even come to the clinic. 1 comes 1 day a week and never showed up.

    Orem Imaging Center - diagnosticimaging - Updated August 2026

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