Great job! We got in at 6pm and were very happy with our blow outs! We didn't realize anyone would…read morebe open so late.

This clinic caused significant hair breakage during my full highlight service on 12/12/25 and…read morefailed at every level to handle it appropriately. My hair began breaking while soaking wet, with pieces visibly coming off during the service. Despite this, the student continued brushing and working on my hair instead of stopping immediately. I was not informed that my hair was breaking, and no instructor was called over. The student attempted to hide the hair that had fallen out by concealing it in the brush. The damage was only acknowledged after I explicitly pointed out that my hair was falling out. Anyone with even basic cosmetology knowledge knows that wet hair--especially freshly bleached wet hair--is extremely fragile. You do not brush it while soaking wet, and you absolutely do not start brushing from the scalp down. That is exactly what was done. After the damage occurred, I was pressured to return the next day for a consultation despite stating I was unavailable due to work, and I was told I was still required to pay due to a waiver. A waiver does not excuse negligence, improper technique, or failure to disclose damage as it happens. If you value your hair, proceed with extreme caution. I am leaving this review so others are warned before booking services here.

It had been awhile since I got a Brazilian and I was just visiting my hometown and Kayla was lovely…read moreand made my experience that much better by just making small talk and not being in silence the entire time which I really appreciate. So thank you

Visiting Eugene and turned to Yelp for a waxed suggestion and came across Urban Waxx and I wasn't…read moredisappointed. Amazing experience with friendly staff, clean facility, easy to find location in great area of Eugene. Even though my appointment was quick I was offered drinks and snacks always a nice perk. Things to know: The doors are locked and 20 minutes before your appointment you are given a door code to enter. Super easy. Lot's of parking available in 5th street market parking up to 3 hours.

My friend and I got spray tans from the sugar mama and we absolutely had an amazing experience! She…read morewas so friendly and made us feel super comfortable. The tan turned out amazing and I got so many compliments on it! I would definitely recommend her business!

This might be a new thing for me. I have very sensitive skin and sugaring might be the way to go…read morefor me. Very smooth afterwards and I wasn't red at all. Courtney did a great job!

I came in for a gel manicure with Sarina, and I had the best experience! She truly cares, takes her…read moretime, and makes sure you are happy with how things are going every step of the way. She didn't rush through anything. She helped rebuild a broken nail with hard gel and did great. And the result is wonderful. I'll be coming back.

This was a great experience. Let me say first this spa is the ideal Low-Traffic pedicure place…read more If someone is worried about contagious diseases at a high traffic place that could be caught like a cold or not wearing a mask, it is nice that this is a lower volume place and is a lot more intimate. I also really love the final product and expertise that my technician put into my nails, I was really pleased. I am not about the difference between the "spa pedicure" and the "deluxe pedicure". I paid $10 more for the Deluxe and I thought I would have gotten a little more foot massage and calf massage, but that did not seem to be the case. Overall, very good quality, good service and very clean spa.

Great place! Very friendly and has a calm clean atmosphere. She made sure to keep talking to ensure…read morethere was no uncomfortable silence during the wax. HIGHLY recommend!

She was great. Very professional, friendly, fast and painless!…read more The space was very nice, clean and welcoming !

Personal and professional, discussed what I was looking for and I'm looking forward to working with…read moreher on Thursday

I made an very important hair appointment with this salon. The time was what they had 3:45 Sat…read more I had confirmed this 2x via text, including night before. 2 hrs before my appt. Sarah called and ran out of time. Told her this was important and took a lot of bravery from me. She said she call back. I was very willing to come in even later, or after 5:30 when I get back into town from work during the week. She never called back. After an hour, I finally called back. She didnt even talk to me. Said she had no time to cut my hair at the time they gave me, today at all!! After that I was willing to come next Sat. but before noon. My whole day was centered around this appt today and I didnt want to waste another whole Sat waiting! They could not accommodate me. This is unprofessional at best. It is not my fault she does not manage her time better. I understand emergencies come up, but that was never the explanation. She told me " her day got ahead of her" She never called back, left me hanging to only have me call back and was un-willing to see me later, if she was running late.

My 91 year old father goes to this nail spa, he loves it. They treat him great, with respect and…read morepatience.

Complete disrespect for the customer's time. Was told to return for my pedicure at 2:30, which I…read moreobediently did. I arrived promptly at 2:30, and after waiting for someone to pay attention to my presence, was told to come back again later! Are you kidding me?? "We only have 2 working now," is not my problem. Don't expect them to honor appointments or your time. Never again.