If I could give zero stars I would. It took me a very long time to post this review because I was…read moreso angry and because I have never posted a yelp review in my life. But the dishonesty and way that Josh took advantage of someone who didn't know about vehicles is the reason mechanics get a bad name. My experience deserves a review. I Got a quote for a new water pump. Dropped off the car. "It will be ready by Friday" wasn't "ready" till days later Went to pick it up and it's parked out front with the hood open (to show that work had been done? ) I paid the guy Drove my car home Still making the same noise! What the heck? Call up Powerhaus. Takes me another couple days to get ahold of someone. I bring the car back. "Oh that's something else, not your water pump, your water pump is brand new" well... how much? Another $600 to fix that part. Ok, I'll make an apt. Called back several times to make the apt to "fix this new problem" no answer. Left several messages. No response. I Finally decide to take it to another mechanic. The other mechanic pops open the hood, shines a flashlight on the water pump and shows me how it is VERY obvious that the water pump NEVER GOT REPLACED. This nice mechanic who remains anonymous explained it still had the Toyota symbol and was clearly rusty and old (which I could see with my own eyes as he pointed it out to me) He explained if it was a new water pump it would be shiny silver, not old rust. I Took it back to power haus (seeing red the whole time) where Josh proceeds to argue with me but eventually says he will fix it. He gets my car in and then replaced the water pump, it's ready for pick up 4 days later. Upon pick up I said "I know that you didn't replace it the first time" he said "well it's working now right?" Seriously?!? On top of all of this, before I took my car in the first time I told him my 17 year old daughter was planning to drive it down to San Diego, and I wanted to make sure the car was in good order. With that knowledge, he still let me drive off without fixing the problem (And paying for it) knowing my daughter would probably end up stranded on the freeway if she drove that car down to California. Don't trust this guy. He lies and takes advantage of people who don't know about vehicles.

Joshua has been a solid communicator throughout, and gave me options along the way. He was…read moreunderstanding and didn't give me a hard time about my car

A+ rating from us! Excellent service. It was a the Thursday…read morebefore Memorial Weekend, 2017. While traveling, Our Caterpillar diesel-driven motor home had issues near The Dalles, Oregon. The team at Peterson Cat in The Dalles inspected our engine. Brian arranged servicing for our motor home at Peterson Cat in Redmond, as we chose to continue on. Their service was excellent in The Dalles. Donny Darst, the service manager at Peterson Cat in Redmond ordered parts, set aside time for our appointment, 5 days in advance. Our mechanic was Tom. His knowledge and skills are exceptional. He determined that the suspected problem wasn't the culprit, and knew what the issue was. We have a 3116 engine, a 1992 model. Most work had to be done while laying down on one's stomach, & working forward & below. That was done for long periods of time. Other techs that assisted in the repair were top notch as well. We 'camped' there for 2 nights, as more parts needed to be ordered. The parts arrived promptly as promised. While staying there, water & power were supplied. Much appreciated! They covered our carpet & surrounding the work area. No mess at all. They were even mindful that we had our kitty cat in the motor home with us. All employees, both in shop and in office - were very nice & helpful. The motor home ran wonderfully on our drive home, all 307 miles of it. Our service experience was above and beyond good. We definitely recommend Peterson Cat in Redmond, Oregon to anyone in need.

Good dealership for truck repairs and more; Staff is very helpful and efficient. Good response…read moretime and cooperation all around. Thank you, everyone at Papé Kenworth. You keep me coming to Redmond to move your trucks!

Decent work for decent price. He replaced my glow plug relay. The new one was bad and he replaced…read moreit again quickly, without a hassle. The owner could really "update" his personal manners. He seems on edge and aggressive. Most of what he says is reasonable information if he could say it without making it seem like he is attacking you in the process. I would like to recommend this mechanic but unfortunately I can not. It's a customer service industry. Don't make regular, unassuming customers feel like they are causing you problems by being there.

American Pride Diesel is a group of highly skilled, knowledgeable professionals. I was facing a…read more$3,000. Tow charge for our diesel pusher because a different mobile mechanic screwed things up. My friends told me to call American Pride. American Pride showed up on time. Gave me written estimates up front. Then had our mobile home running again in just 20 minutes! It blew me away! They are so AMAZING. Call them. Get a second opinion. You will be glad you did.

Excellent job getting us in right away. My RV on a Freightliner chassis was not inflating the…read moreairbags. Made it impossible to drive back to the Midwest They got right on it and figured out that the valve was faulty and ordered the replacement. Awaiting for overnight shipment to arrive and have it installed. Were nice enough to allow us to stay in their parking lot overnight.

My new M-2 needed a service and a minor recall taken care of. Went in the day prior to my Saturday…read moreappointment to see if it was possible if I dropped off at 7:00 AM to pick up before noon (10:30 if possible) Stephen, the shop foreman talked with Zehn the service adviser for Sat. & explained my situation. At 9:30 Sat. morning I received a call from Zehn telling me they were on track for a 10:30 pickup! I was so pleased I even went back and thanked the tech (Jon) Excellent service and customer service

Advanced Northwest welding has helped me with a few different projects and so far all of them have…read moregone smoothly and professionally. I really appreciate the work they do.

Experienced and extremely fair in my dealings with. No question they will make things right…read more Pricing was very reasonable too. Would highly recommend.

2nd time utilizing Dale, will be bringing my boat motor in next. Great personal service, very…read moreknowledgeable and trustworthy. Thanks Dale and crew!

I had a unique problem with my Lexus, I want to change the oil, but the factory oil canister was…read moretoo tight for me to remove from the previous oil change done out of state. I called and they told me to come on by, they got my car in quickly and took care of everything with a great attitude and were very helpful. I will be back as needs arise.