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Wet Willys Car Wash

3.3 (43 reviews)
Closed 9:00 am - 6:00 pm

Services - Wet Willys Car Wash

Car wash

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Helen B.

Considerable damage to my mud flap left side. The manager said there was nothing she could do about it. I've gone through car washes from here to Southern Nevada. Never had a problem. Won't be returning here.

I have always thought Wet Willie's is worthy of 5 stars and have been a loyal customer since they opened years ago. Yesterday I came in for an $11 car wash, however, I was told because I drive an SUV, I must pay the $14 Supreme wash as their new policy of 11/23 states "any SUV or full size vehicle must pay the higher price. I drive a Ford Escape which is considered a "crossover" SUV, equivalent to a regular sedan and not an oversized SUV such as a Denali, Tahoe, Explorer, etc. The decision on what to charge a customer should be based on the GVW/size and not the style of vehicle. Bad business decision on the part of Wet Willie's-plenty of competition out there that will welcome my little crossover SUV!

So I've been going to wet willy's since they opened, usually run my truck though, it had been a couple years but used them on Saturday to run my mothers Cherokee through and am smokin mad! So first off, there was no one behind me and one car in front already going through. As I was motioned in, two kids began "scrubbing" which not only took all of about 15 seconds before the conveyer began pulling me through but I could hear the brushes really banging hard on the body! Paid for the $15 wash and that thing suck me through as though I were on a roller coaster- in and out in about 2 minutes, it was crazy. Got out to check car and it was FILTHY! Still wet so couldn't see damage then. Called a kid over and he admited it and said I could go through again @ no charge. Ran again then just drove home, got out to check and not only was the car still FILTHY- IT HAS A LOT OF DAMAGE FROM BRUSHES AND THE MACHINE! My adults sons said "what Hell happened to grandmas car??" The clear coat is destroyed and there are huge scrapes from their brushes! Not to mention it is dirtier than before. I need a manager/CEO to contact me- this is not execrable.

Eric P.

Great place to come to after coming across the pass and getting your truck all nasty. Right on 97 in Redmond, great place to get a quick wash and vacuum if needed, lines are always short.

4-person pre-wash...

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8 months ago

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2 years ago

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8 months ago

Along with Thoroughbred in Prineville, the best I've found in Central Oregon! Great employees, fantastic service.

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1 year ago

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6 years ago

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2 years ago

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3 years ago

They took the time to thoroughly spray and scrub my car down before they sent me through, and got all the road grim off my running boards.

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3 years ago

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6 years ago

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14 years ago

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7 years ago

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5 years ago

Better than other places in Redmond. Car got cleaned and staff was efficient and nice.

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9 years ago

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4 years ago

The 15 Dollar wash was great made my car smell nice and look brand new good customer would go back.

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5 years ago

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7 years ago

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7 years ago

Probably the best place in Redmond to get a car wash they make you feel like your the only going threw. And for the Vet's even better.

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8 years ago

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7 years ago

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8 years ago

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7 years ago

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7 years ago

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9 years ago

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8 years ago

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7 years ago

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9 years ago

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12 years ago

Best car wash, period! Bang for your buck and tedious details to the prep. Thank you Wet Willys!

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13 years ago

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5 years ago

awesome place, free vacuuming and a nice wash! they handed me a wipe to clean the inside of my car while the outside was being cleaned

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10 years ago

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8 years ago

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9 years ago

Would it be a good idea to take my brand new F150 through Wet Willy's? They did a great job on my older F150

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10 years ago

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9 years ago

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13 years ago

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9 years ago

Best car wash I ever been to, super friendly staff,a little on the expensive side but worth it!!

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12 years ago

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14 years ago

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9 years ago

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9 years ago

Tried Saturday, nice day, drove by several times. Closed up tight. ???? Need to call first.

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Review Highlights - Wet Willys Car Wash

I've never had any damage to my car at Wet Willy's unlike at some of the other carwashes in central Oregon.

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Surf Thru Express Car Wash - Again- soap and dirt

Surf Thru Express Car Wash

(47 reviews)

If I could give no stars I would. On 1/4/2025, 2363 NW 4th St, Redmond, OR 97756 after using your…read morewash, immediately I noticed fresh paint chips on the hood of my 2024 Ford Ranger XL. I reported this to the office, and the site manager made a report, but I was met with misleading statements and observed inconsistent cleaning practices. I refused to provide insurance information, as I believe negligence in cleaning off rocks from other vehicles led to the damage. They only spray the left side of the vehicle which is an utter waste of time, and which means off roaders bring rocks into the wash to destroy someone else's property. My truck is always garaged and barely driven and did not have these chips prior to the wash. This isn't the first time I've experienced damage at your washes and based on repeated denial of responsibility and poor handling of such incidents; I'm canceling my membership effective immediately. Your business model seems to focus on denying claims, avoiding accountability, and shifting blame onto customers. Additionally, asking a customer for their insurance to defraud clients due to inconsistent cleaning practices, is unethical or should I say just plain slimy. You've lost another customer. Businesses such as yours should be run out of town on a rail! From AI Yes -- Surf Thru Express has a history of damage complaints, and their pattern is: * Deny responsibility * Claim "pre‑existing damage" * Delay communication * Push the burden onto the customer * Sometimes ask for insurance info to avoid paying

We've had a membership at this Redmond location since it started. The first year or so they were…read moregreat. For the last year or so, every time we go in there are equipment issues. There are either problems at the gates, or more frequently, there are problems in the wash bay. Also, they don't do the same level of prewash they once did with brushes. Only a light spray, that does next to nothing. There are always multiple areas (especially the back) that are very noticeably not clean! It's a waste of money and today I cancelled my long time membership.

Wet Willys Car Wash - carwash - Updated May 2026

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