The attendant entered the amount of $10 on the pump but it failed to fill only to $10 and filled…read morecompletely. In most cases this would be fine, however, it was a U-Haul and ended up filling to almost $35 putting me out $25 and U-Haul up $25. U-Haul off HWY 97 didn't care and wouldn't budge on the fact.

I normally wouldn't go out of my way to write a review for a gas station but this is my third time…read morecoming here and they are wonderful. Quick to come out to the car, and the man the other day asked that I roll up my window so that he can scrape all of the remaining ice off my windows. Great customer service and kind humans.

Excellent service, great team! Efficient and thorough cleaning interior and exterior of our SUV!…read more Nice to have a small deli, super clean waiting area and restrooms, and was able to top off fuel too! Thanks!

Found my new car wash spot in town. Super good experience. Nice employees, did a great job. I'm…read morepretty anal about my cars so nice to find a spot I feel like I can trust so far. Car wash clean, no new scratches and that's all I need lol.

Place doesn't work, spent $6 trying different machines, most of them are busted, couldn't even…read morerinse anything, don't come here

Most of the bays had out of service the 2 that didn't just ate my money and nothing turned on…read more Don't waste your money - 6/11

AMAZING QUALITY TOUCH-LESS CLEANING!…read more Drove from Salem OR which in term means driving through the pass. Once I got to Bend, my car was absolutely caked with dirty snow, mud, gravel and road debris. Funny enough I cleaned my card the day prior hoping the roads weren't going to punish my car that bad! I quickly looked online and the reviews didn't miss a beat. The touch-less car wash left my car in amazing shape considering it was plastered with dirt. Here are some photos. A $15 premium wash is well worth while. Left me speechless and this will be the go-to car wash whenever in need while in Bend!

Well, my brand-new truck have barely 1000 miles on it. Something came loose on the left stall, and…read moreright side of a crazy swinging arm of some sort. I didn't pay much attention because there's lots of action going on. Well, when I took my car through, I came home and that wild thing hit the back of my window in my back window frame and put a really big dent in it. Now, what hoping this car wash has some sort of liability for their customers. I have been a customer for a long time. Well, I went to see them today and my dent was not their fault. They were absolutely the best ever and they gave me a free mega car wash on them. One awesome car wash that's for sure.

The detail job on our Durango was second to none. Chris and Eli did absolutely incredible work on…read moreour rig, which has been through the wringer living off a dirt road in farmland and having pugs. Impeccable interior work, we are thrilled. We will always take our car to Empire Car Wash Detail Team. Thank you.

New owners, I assume?? I've been bringing my trucks to Empire car wash for many years. It used to…read morehave the nicest people working the booth and bay. No longer the case. The guy in the booth and the guy at the bay entry were both absolute a-holes. Like nothing I've experienced here in Bend before. Maybe they were in a lovers spat? No matter, I'll never go here again.

After a day at Tumalo Falls a good car wash is definitely a must. This place does just that, you…read moreget a good quality wash for a reasonable price. After the wash they have free vacuums to use as well. If you have a pet they even give out free dog treats and a free dash wipe. What's not to live about that.

I used to go to this car wash often, but I haven't for a few years. But really needed to a wash…read moretoday. Want a good day for them. 1-they used the same brush to scrub your car and the rims with, not a fan of scratching my paint with rocks 2-didn't wash the lower part of my car? 3-it pulled off my license plate.

Holy Crap! I got a new job in San Francisco and I was moving in February, so I called them up to…read morecancel in January. I just took a good look at my charges and discovered that they have been charging me every month. I got charged in February, March, April, May, June and July. That is $29.99 @ month, so I've been charged a total of $179.94 for a service I canceled and can not use. If they respond quickly to me here or the message I left through their website, I will give a better updated review. Makes me so angry, I can't sleep and it is now past 1 AM. OK update, they called me back and told me that they will refund me all charges for the last 6 months. How is their car wash facility? It usually work well, but not great. Sometimes they don't always scrub manually with those brushes and may have to go through a 2nd time. I wish all the bugs would come off but that may be asking too much. The vacuums have pretty good suction and having an air nozzle to blow out nooks and crannies is something nice that not all car washes have.

I went to Surf Thru Car Wash on 27th at roughly 09:00 on 8/22/26. I asked for the express carwash…read moreand handed the attendant a $50. He handed me the change. I made the mistake of not checking that my change was correct until I was in the car wash. He gave me change for a $20 instead of a $50. After the carwash I walked back up to get my correct change and the attendant immediately said "no you handed me a $20". I told him I was sure I handed him a $50 and he said "no, I remember you handed me a $20". He wouldn't even check the drawer to be sure. On my way home I called the carwash and there was no answer. I called again about 10 minutes later and a woman answered. I explained the situation and she responded with "yes, he checked the drawer and found the $50". So I drove back across town to collect my change. I intended to give them the $9 back and get a full refund for my trouble, but the woman came out, handed me $30 and said "there you go. Have a nice day." Not even an apology. I will not be back after this experience.

Cooper is very accommodating. He's detailed 2 of my motorcycles with last minute heads up. He's…read morefriendly, attentive, and careful. His prices are fair and he works in a timeless fashion.

Our 16 year old Toyota Tacoma truck looks like new inside and out! Colby does amazing work!read more

Be warned that their car wash soap stains your hands yellow for several days after you wash you car.read more

I gave the Man at the pump my card and asked for $15 regular. He confirmed $15 regular back before…read moregoing back to the pump. He said the machine doesn't like my card. I quickly looked on my phone at my bank account and saw that a $50 charge had been declined just second before at the gas station I was getting gas at. He then went on to explain that a $100 hold was to be expected to be ok my card now. I questioned him why would that be, I'd never heard of such a hold on a debit card due to a decline at a cash station. I then asked why was there intact a $50 change attempt from him instead of $15. He denied trying to charge $50 and then asked if I tried the new burger joint across the way. Strange and very sketchy. Never have I had a bad experience prior or with any other employee at this gas station but I will be weary of this particular employee and choose another gas station when he is working. I will be returning another day to personally report this person so hopefully this mistake can be cleared up.

Friendly, competent people. Self-service vacuums before car wash. Car was was very effective at…read moreremoving road grime, and leaving a glossy finish. Wipe down personnel also very friendly and competent at their work. Van looked much better afterwards. Very good value for the price. I would definately go back.

Been here twice, and the boys working here are always very kinda and thorough! The basic rate is…read moregood bang for your buck.