Called today and Spoke to Forest. I'm looking for Porsche…read moreRepair and he let me know that he has decided to only service Audi and Volkswagen vehicles. He referred me to another shop that he felt would do good work on Porsche's. Although Forest did not work on my car, he was kind enough to take the time and listen to me, and help. If you have a Vw or Audi, I don't think you could go wrong by giving your service and repair work to Forest. He listens and seems to know what he is doing.

I have been taking my 2000 Golf to Forrest for almost two years now and have done everything from…read moresimple oil changes to brakes, timing belt, an oil leak, and replacing a lot of corroded suspension parts (was an east coast car). Service at Autoverks has always been top notch, and the prices are the best in town. I moved from San Diego and have owned four VWs in Bend and have never felt right at the dealer here (sorry). Forrest is always honest and upfront, and will always have the time to see you if you drop in, will return your call the same day, and will actually call when he tells you he is going to call. Service is fast and reliable. I have never had anything go long and most work has been done ahead of schedule. Probably the best thing about Autoverks is that they do no gouge you. I was scheduled for a lot of work, including a $150 repair for a power steering leak, and Forrest found a way to fix it for free. Service like that is hard to find in the auto industry, but that is what you can expect all the time at Autoverks. If you have a VW/Audi this should be your shop. I have owned many VWs and have seen the whole spectrum of service quality and prices, and Autoverks is definitely among the best.

My son and I were driving my 2017 Jeep home (West Richland, WA) from South Lake Tahoe, when it…read morestarted acting up just South of Bend. The cruise control began kicking off, and then some warning lights came on. When I got to Bend in the late evening we stopped at a parts store and they put the Jeep on the diagnostic tester, and it gave several error codes, but they said it would probably be ok to drive the remaining 250-300 miles home through some desolate country, at night with a chance of rain. When we got to Redmond we decided to stop and get a hotel and have the Jeep checked out in the morning. I chose Earp's. Good choice!! I was greeted by Jason, and he immediately looked at the error codes, consulted his mechanics data base on common fixes for those codes, and cleaned and tightened the battery terminals and the ground connections, while checking the battery voltage readings. After spending 30-40 minutes working on the car, he told me he'd be comfortable driving it home. I asked him how much I owed him, and he said no charge...just get home safely! We were back on the road, and one of the best things to come from this was the peace of mind I had while traveling North. We drove all the way home with no issues, no warning lights...no problems at all! Jason: you are my hero! I would highly recommend this shop for your auto needs.

Thank you to Emily and Justin for going above and beyond to deal with my annoying Tacoma. The truck…read moreis driving the best it has in years, and thanks again for having the patience to help solve my truck's riddles. Thank god this shop exists and don't hesitate to give the team a try.

I have a 91 Vanagon Westfalia and Jonathan does a great job on it. He is calm, cool, and…read morecollective and his pricing is really fair. He's kinda like a VW whisperer. I'd be hard pressed to have my van worked on by anyone else. From maintenance to full on engine rebuilds and everything in between, I would highly recommend him.

We were on vacation and we called Jonathan and he said we could come right in, what a relief! He…read morewas recommended by another mechanic who couldn't see our car. He was friendly, patient and creative in solving our electrical problem. His price was honest and fair. Wish we lived nearby so he could be our mechanic!

Brian (owner and main mechanic) is very knowledgeable in repairs many brands of cars. He replaced a…read morestrut on my 2002 Lexus for about 1/2 the labor that the Toyota dealer quoted me. Brian is on the board of local mechanics school in Bend and was recommended to me by the a friend, Ken Mayes, who teaches auto mechanic classes at COCC. Students in the auto mechanic school spend time being mentored by Brian. https://www.cocc.edu/directory/departments/auto.aspx

I performed a spark plug change on our 2004 Toyota Sienna minivan. With a transverse mounted…read moreengine, Toyota quotes 6-8 hours of labor for this spark plug change. I performed it myself, but then noticed that the engine ran rough. I am new to town and didn't know who to go to. I called another shop and they couldn't get me in for over a week. I asked that shop for a recommendation and they gave me Brian's number. He got me in within HOURS. He saw right away that I had some mechanical knowledge. He worked alongside me to find a misfire, identify the cylinder, and then told me how I could fix it myself. Absolutely reasonable and honest. I will be a customer for life!

I learned about Cascade Car Craft from my parents when I moved home to Bend. Finding a reliable…read moremechanic can be as hard as finding a great hair stylist. Michael is kind and honest, and has always done a great job for me and my family. I appreciate you Michael. Thank you!

My truck died on me when I stopped by a store in the same parking lot as Cascade Car Craft. I…read morenoticed they were an auto shop so I went over and asked if they could take a look real quick even if I didn't have an appointment, to which they happily said yes and came out and checked out the truck. We found the issue, got the truck started and running, and then immediately set up an appointment to get it completely checked out and fixed. I was very happy with the service and how quickly they were able to help me out and get me on their schedule!

We ran into a problem with our Winnebago motorhome in the Ochoco National Forest; the engine…read morewouldn't start. Wyatt, from BLUE COLLAR AUTO & FAB in Prineville, was friendly and helpful right from the start, assisting us over the phone in finding a towing service. He also agreed to repair our motorhome immediately. Other repair shops in Prineville wouldn't touch this type of vehicle and turned us away. Wyatt carried out the repair to our complete satisfaction. He discovered that not only was the ignition switch faulty, but a ground wire connected to a defective relay had also been severed. He professionally replaced all the necessary parts. A few days later, our motorhome broke down again. This time, the cause was completely different: the fuel pump inside the gas tank had failed. We had ourselves towed once more--naturally to BLUE COLLAR AUTO & FAB, as we knew we could count on their expertise. Working with his brother Dusty, Wyatt partially drained the fuel tank, lowered it using jacks, and replaced the faulty fuel pump with a new one--an authentic Winnebago part, no less. They did all of this outdoors in 95°F heat. We highly recommend BLUE COLLAR AUTO & FAB; they are the best mechanics we have ever encountered. After all, we have been traveling in various motorhomes across Europe, North America, South America, and Australia since 1984 and have dealt with many mechanics along the way. Martina and Wolfgang Steinhoff, Germany

Do not recommend. Horrible service and work. They gave a quote and did not charge the same when…read morethe vehicle was picked up. They said the job would take a few days, it took them 4 weeks. They were supposed to set the tuner on the motor and it does not run correctly and has to be given to a different shop to fix it. Dusty, the owner will yell at you and scream when you question the amount they charge

I have purchased about 6 cars from this dealership and have always been treated fairly with no…read morepressure to buy or go above my budget. Matt Williams, Jeff Duda, and Cory Reasoner are top notch and I recommend them to anyone.

Terrible Terrible experience. My husband's truck broke down in nearby Bend Oregon and it was…read moreunrepairable . He had all his camping gear and kayak. He went to online to find a used truck to purchase from a local Ford dealer which we figured was reputable . We were extremely wrong . The truck while beautiful on the outside was sold to us with a rear axle seal failure . We have tried contacting the dealer who wants nothing to do with this since we bought it . Their servicing department will not return the calls of our local service agent who wants to try and figure out why the warranty is not covering it that they sold us. We are heartbroken . We thought we had found a reliable Ford dealer and come to find out from the reviews I have found since our purchased shows us that this is certainly not true . I think anybody who purchased vehicles from here which there have been several and have had terrible experiences should start a class action lawsuit ! I am absolutely tired of not having phone calls returned service people giving us the runaround . No one ever being able to pick up their phone and speak to you about an issue that you're having . I am grossly unhappy and hope this dealership tanks . ​

Stopped into buy some new transmission lines for my Chevy DuraMax diesel, glad to find out they had…read morean aftermarket upgrade in stock, the awesome gentleman behind the counter was nice enough to come out to my truck and lay on his back and make sure I was getting to correct part, now that's customer service! I asked 10 more questions that he answered with enthusiasm, I really appreciate this business, highly recommended P S Lance Poe was the awesome guy who helped me

After my truck was in and out of this shop for 7 months, and paying them over $10,000, I was told…read morenot to bring the truck back. Andrew said they couldn't figure the issue out and blamed it on the wiring. I only drove the truck 200 miles in this 7 months because I was convinced it had a real issue. I took the truck to another diesel shop in Bend and they found the issue in less than 5 minutes in the parking lot. My truck needed a simple $60 boost relief valve. Fixed the full throttle check engine light and loss of power that I'd spent thousands to repair. A 1999 Ford 7.3 Powerstroke is basic enough I didn't expect a shop with their "reputation" to be so reckless recommending repairs that turned out to be expensive guesses. I would not recommend House of Power to do any diesel work. I can't believe what they were able to talk me into and hopefully this review will help others avoid the nightmare I experienced