We're very impressed with this young man! In a world where businesses are becoming more removed and…read morecolder every day, Sebastian remains true to real customer care and service! We couldn't be happier with his polite communication, swift scheduling, empathetic support and making our vehicle safe again. The details: Our vehicle was having "speed wobbles" on our way to Bend for a Saturday visit. I contacted Les Schwab, explained my situation and they fit me in at about 11:30am. Being from out-of-town, I needed to leave the next day. At about 4:45pm they contacted me stating I needed a new control arm (amongst other things) which would take a couple hours to repair. They said I'd be taking a big risk driving, BUT, they were about to close and couldn't fix it until Monday! I can't tell you how disappointed I am with LS and their lack of human kindness. I understand my "keys" were in line for service, but come on. We returned to our accommodations by about 5:30pm and scoured through Google, to find 99% of the businesses were closed until Monday! Enter NEXT GEN MOBILE AUTO REPAIR, what a blessing. I called, and Sebastian was calm, communicative, reassuring and happy to help. He said he could take care of it first thing in the morning. I went from being frazzled to relaxed, and was able to enjoy what was left of our evening. Sebastian under promised, over delivered and did it all at a competitive price! He could've easily taken advantage and didn't. This man has integrity and we're grateful to have crossed paths. HIRE HIM, he'll come to you and you won't be disappointed.

I was trying to decide between two older Subarus as a first car for my daughter. I explained my…read morewants & concerns, and Sebastian was knowledgeable, thorough, and prompt. He met both sellers at their location, and was friendly and praised by both. He was flexible with both mine and the sellers schedules, even offering to go to Sisters at 8:00pm. He called immediately after the inspections and gave me his honest opinion & advice. I felt completely comfortable making my decision, and my daughter & I are thrilled with the car he helped me buy. I will never buy another used car without calling Sebastian first. The entire experience was outstanding!!

Super sexy, smooth-talking mechanic. Outrageous gift of the gab and is a heck of a listener when I…read moreneeded to explain some incorrect codes that had been set sideways in the past. He clearly has great respect for his female customers. Although he wasn't able to do any work on my cars; he's left an impression on me that I won't forget. I really hope that he calls me up for a romantic dinner!! Ladies - if Paul is on his way over; make sure to wear something cute!

Was visiting sun river and my car had lost all coolant. Called Paul on Sunday evening and was there…read moreon Monday to take a look at the issue . Was able to quickly identify the issue and walked me through the issue and ordered the parts . My car was fixed on Tuesday once the parts arrived . Paul was also kind to check my brakes and air conditioner. He also suggested to defer the ax repair since winter is here . Paul was also very honest and reasonable Thank you so much for the helping me fix the car quickly . Was able to travel back with family to Bay Area without stress.

Stopped into buy some new transmission lines for my Chevy DuraMax diesel, glad to find out they had…read morean aftermarket upgrade in stock, the awesome gentleman behind the counter was nice enough to come out to my truck and lay on his back and make sure I was getting to correct part, now that's customer service! I asked 10 more questions that he answered with enthusiasm, I really appreciate this business, highly recommended P S Lance Poe was the awesome guy who helped me

After my truck was in and out of this shop for 7 months, and paying them over $10,000, I was told…read morenot to bring the truck back. Andrew said they couldn't figure the issue out and blamed it on the wiring. I only drove the truck 200 miles in this 7 months because I was convinced it had a real issue. I took the truck to another diesel shop in Bend and they found the issue in less than 5 minutes in the parking lot. My truck needed a simple $60 boost relief valve. Fixed the full throttle check engine light and loss of power that I'd spent thousands to repair. A 1999 Ford 7.3 Powerstroke is basic enough I didn't expect a shop with their "reputation" to be so reckless recommending repairs that turned out to be expensive guesses. I would not recommend House of Power to do any diesel work. I can't believe what they were able to talk me into and hopefully this review will help others avoid the nightmare I experienced

Called today and Spoke to Forest. I'm looking for Porsche…read moreRepair and he let me know that he has decided to only service Audi and Volkswagen vehicles. He referred me to another shop that he felt would do good work on Porsche's. Although Forest did not work on my car, he was kind enough to take the time and listen to me, and help. If you have a Vw or Audi, I don't think you could go wrong by giving your service and repair work to Forest. He listens and seems to know what he is doing.

I have been taking my 2000 Golf to Forrest for almost two years now and have done everything from…read moresimple oil changes to brakes, timing belt, an oil leak, and replacing a lot of corroded suspension parts (was an east coast car). Service at Autoverks has always been top notch, and the prices are the best in town. I moved from San Diego and have owned four VWs in Bend and have never felt right at the dealer here (sorry). Forrest is always honest and upfront, and will always have the time to see you if you drop in, will return your call the same day, and will actually call when he tells you he is going to call. Service is fast and reliable. I have never had anything go long and most work has been done ahead of schedule. Probably the best thing about Autoverks is that they do no gouge you. I was scheduled for a lot of work, including a $150 repair for a power steering leak, and Forrest found a way to fix it for free. Service like that is hard to find in the auto industry, but that is what you can expect all the time at Autoverks. If you have a VW/Audi this should be your shop. I have owned many VWs and have seen the whole spectrum of service quality and prices, and Autoverks is definitely among the best.

Would not recommend this shop to anyone. The mechanic was extremely rude and tried to upcharge me…read morefor work that wasn't even completed. He became upset because the warranty company would not work with his preferred people on another engine, and then said he was going to increase his rate because of it. When I decided to take my vehicle somewhere else, I was charged $1,400 just for diagnosing the issue. The entire experience felt unprofessional and dishonest. I strongly suggest taking your vehicle to a shop that treats customers fairly and communicates honestly.

What a great shop!! Took my 2014 BMW in to get a few things…read moredone and was very happy with the communication and quality of the work! Jim explained everything they did, he was wonderful at explaining it. I would highly recommend this shop to anyone and everyone!! Thank you Jim and Ryan!! :)

We called Jacob to come and look at a friend's (senior citizen) jeep. It was not starting even with…read morea new battery. He came all the way to La Pine and diagnosed the problem quickly. When the part arrived he came back to La Pine and with in no time it was fixed. Saved our friend money because he did not have to have the car towed! Great, non stressful experience!!

My son and I were driving my 2017 Jeep home (West Richland, WA) from South Lake Tahoe, when it…read morestarted acting up just South of Bend. The cruise control began kicking off, and then some warning lights came on. When I got to Bend in the late evening we stopped at a parts store and they put the Jeep on the diagnostic tester, and it gave several error codes, but they said it would probably be ok to drive the remaining 250-300 miles home through some desolate country, at night with a chance of rain. When we got to Redmond we decided to stop and get a hotel and have the Jeep checked out in the morning. I chose Earp's. Good choice!! I was greeted by Jason, and he immediately looked at the error codes, consulted his mechanics data base on common fixes for those codes, and cleaned and tightened the battery terminals and the ground connections, while checking the battery voltage readings. After spending 30-40 minutes working on the car, he told me he'd be comfortable driving it home. I asked him how much I owed him, and he said no charge...just get home safely! We were back on the road, and one of the best things to come from this was the peace of mind I had while traveling North. We drove all the way home with no issues, no warning lights...no problems at all! Jason: you are my hero! I would highly recommend this shop for your auto needs.

Thank you to Emily and Justin for going above and beyond to deal with my annoying Tacoma. The truck…read moreis driving the best it has in years, and thanks again for having the patience to help solve my truck's riddles. Thank god this shop exists and don't hesitate to give the team a try.

C&C Auto has been great to work with on two major repairs. The first time I came in, it was for an…read moreengine leak, and the owner actually fixed a dent for me while he was at it! I was in shock. It's rare to get that level of service anywhere, much less a mechanic's shop. The second fix was for an A/C replacement, and they came in under their estimate. Everyone I've dealt with has been super friendly and communicative. I used to go here years ago when it was Steve's Place, who was also amazing. The current owner has been working there since Steve owned it. I would highly recommend these guys.

Saved me from buying a possible money pit!! I took a truck there for a pre-purchase inspection…read more They were very thorough and when they found some unfortunate red flags they were super helpful while being unbiased. Took so much time to patiently help me by discussing lots of potential options and outcomes. Seemed very honest and down to earth and weren't just trying to make a buck and move me along. I highly recommend this great little shop!!